July, 2022

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Retention KPIs: 10 Metrics To Measure Customer Retention and How To Improve Them?

Userpilot

Looking for the right retention KPIs to track and improve your customer retention rates? Customer retention is the key ingredient when it comes to growing your SaaS product without having to acquire new customers. So let’s find out what retention KPIs you should start tracking! What is customer retention?