January, 2023

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10 Key Quantitative Metrics That Are Essential for Measuring Success & How To Optimize Them?

Userpilot

You need to have a solid understanding of key quantitative metrics if you want to focus on and improve essential aspects of SaaS businesses like success measurement and customer retention. Quantitative metrics help SaaS companies measure key performance indicators (KPIs) , improve customer satisfaction , and boost revenue.

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Product Launch Success: How To Define It & Track Success With Product Launch KPIs, and Metrics?

Userpilot

Do you want to track product launch success with relevant KPIs and metrics but don’t know where to start? Userpilot can help you track product launch success with in-app engagement tracking, customer segmentation , and real-time analytics. TL;DR Product launch in SaaS refers to bringing a new or upgraded product to the market.

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PLG Marketing: How Product-Led Strategy Drives Marketing Success

Userpilot

TL;DR Product-led growth brings lower acquisition costs, shorter sales cycles, higher retention rates, and more satisfied customers. Simplifying the onboarding experience , personalizing the journey based on the JTBD, and optimizing in-app messaging can all boost your product-led growth rate. What is PLG strategy?

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Product Success in SaaS: Best Practices for Product Managers To Drive Product Success

Userpilot

To measure product success , use a range of engagement metrics (feature usage rate or product adoption rate), customer satisfaction metrics ( CSAT or NPS ), retention metrics ( customer retention rate , customer churn rate ), or revenue metrics ( CAC and CLV ). Feature backlog prioritization based on customer needs.

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All You Need to Know About Customer Success OKRs [+ Examples]

Userpilot

Wondering what customer success OKRs are and how they can help your customer success team flourish? With OKRs, you can develop clear strategies to promote product growth and effectively communicate them to your customer success teams. – Use different types of surveys to collect customer feedback.

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A Guide to Customer Retention Automation in SaaS

Userpilot

Ready to double down on customer retention automation? Three of the best customer retention software to use. Three of the best customer retention software to use. Customer retention is a company’s ability to keep its existing customers for as long as possible. Reduce churn among existing customers.