Userpilot

FEBRUARY 15, 2023

Are you a SaaS product manager wondering how to extract valuable insights from your customer’s minds through survey pop-ups? TL;DR Pop-up surveys are unobtrusive surveys that appear on a web page with short, simple questions that provide feedback on customer thoughts. Book a demo to learn more! What is a survey pop-up?

Product Research 98

Product Research Customer Feedback Feedback Software User Testing 98

Userpilot

FEBRUARY 23, 2023

Is Whatfix or Userlane the best tool for customer feedback? In this post, we’ll discuss exactly that – what the perfect tool for customer feedback should deliver and which will be the best choice for your company’s needs. Whatfix and Userlane are good tools for customer feedback. Let’s dive in!

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 27, 2023

Is Walkme or Userlane the best tool for customer feedback? In this post, we’ll discuss exactly that – what the perfect too for customer feedback should deliver and which will be the best choice for your company’s needs. Userpilot is the perfect alternative for collecting and analyzing customer feedback in-app.

User Testing 52

User Testing Feedback Software Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 23, 2023

Is Chameleon or Userlane the best tool for customer feedback? In this post, we’ll discuss exactly that – what the perfect tool for customer feedback should deliver and which will be the best choice for your company’s needs. Chameleon and Userlane are good tools for customer feedback. Let’s dive in!

User Testing 52

User Testing Feedback Software Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 27, 2023

Is Userlane or Apty the best tool for customer feedback? Our goal in this post is to discuss exactly what the ideal tool for customer feedback should do and which is the best choice for your business. TL;DR Customer feedback is any information provided by customers about their experience with a product or service.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 9, 2023

If the product is good enough and drives value for customers, they are happy to pay. Both sales-led and marketing-led growth models focus on customer acquisition, but less so on their retention. This is how they’re different from PLG which focuses on ensuring constant customer satisfaction to maximize their lifetime value.

Onboarding KPIs 98

Onboarding KPIs Analytic Tools Customer Experience Strategy 98

Userpilot

FEBRUARY 6, 2023

Descriptive analytics makes sense of past data about customers, creating a story of their interactions with your brand. Diagnostic analytics involves finding the cause behind patterns in your customer data. To dive even deeper, set track custom events to understand user engagement. Book a demo today to get actionable insights!

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Customer Feedback 98

eG Innovations

FEBRUARY 16, 2023

Software Reviews collected 25 data points from customers outlining their experience with a vendor – from the initial contracting and negotiation phase to overall product strategy and direction. The Value Index metric captures users’ satisfaction with their software given the costs. now generally available.

Reporting Tools 52

Reporting Tools Research Software Data Visualization Customer Experience 52

Userpilot

FEBRUARY 4, 2023

To stay ahead of the competition and drive customer retention , feature adoption, etc, you need to systematically build strategic initiatives and complete them. You can use examples of strategic initiatives in your SaaS business to improve customer retention rates and drive feature discovery. They are often short-term and immediate.

Feedback Software 98

Feedback Software Analytic Tools Product Research Research Software 98

Userpilot

FEBRUARY 27, 2023

Is Whatfix or Apty the best tool for customer feedback? Our goal in this post is to discuss exactly what the ideal tool for customer feedback should do and which is the best choice for your business. TL;DR Customer feedback is any information provided by customers about their experience with a product or service.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 27, 2023

Is Chameleon or Apty the best tool for customer feedback? In this post, we’ll discuss exactly that – what the perfect tool for customer feedback should deliver and which will be the best choice for your company’s needs. Userpilot is the perfect alternative for collecting and analyzing customer feedback in-app.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 26, 2023

Mixpanel Analytics helps product managers track and analyze customer behavior and product usage with its powerful features. Userpilot is a perfect alternative to Mixpanel, offering a code-free solution for marketing , product analytics , and customer feedback. Mixpanel dashboard homepage. What is Mixpanel?

Data Visualization 98

Data Visualization Analytic Tools User Testing Feedback Software 98

Userpilot

FEBRUARY 17, 2023

What product discovery techniques can product managers use to build products that deliver value for their customers? So if you want to learn how to better understand your customers’ needs, pain points, and desires and ideate solutions that will satisfy them while driving growth for your business, you’re in the right place.

Product Research 98

Product Research User Testing Feedback Software Customer Feedback 98

Userpilot

FEBRUARY 28, 2023

Adoption is essential because it drives customer success and increases engagement. Faster adoption also improves the onboarding experience and reduces customer churn. Personalize the customer journey from the start by collecting data using welcome screens and personalizing their first-time user experience.

Analytic Tools 98

Analytic Tools Feedback Software User Testing Customer Feedback 98

Userpilot

FEBRUARY 23, 2023

Is Whatfix or Walkme the best tool for customer feedback? In this post, we’ll discuss exactly that – what the perfect tool for customer feedback should deliver and which will be the best choice for your company’s needs. Whatfix and Walkme are good tools for customer feedback. Let’s dive in!

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 23, 2023

Which is better, Pendo or Userlane, for customer feedback? We’ll discuss exactly what the perfect customer feedback tool should deliver and which is the best choice for your company in this post. TL;DR Collecting customer feedback is an important task for any product team. Let’s get started!

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 27, 2023

Is Walkme or Apty the best tool for customer feedback? In this post, we’ll discuss what the perfect tool for customer feedback should deliver and which will be the best choice for your company’s needs. TL;DR Customer feedback is any information provided by customers about their experience with a product or service.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 23, 2023

Is Chameleon or Spekit the best tool for customer feedback? In this post, we’ll discuss exactly that – what the perfect tool for customer feedback should deliver and which will be the best choice for your company’s needs. Chameleon and Spekit are good tools for customer feedback. Let’s dive in!

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 27, 2023

Is Whatfix or Spekit the best tool for customer feedback? Our goal in this post is to discuss exactly what the ideal tool for customer feedback should do and which is the best choice for your business. TL;DR Customer feedback is any information provided by customers about their experience with a product or service.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 7, 2023

This customer communication makes it possible to prompt users to accomplish specific actions like clicking a button, testing a feature, filling in the information, or upgrading their subscription. Surveys In-app surveys are an efficient way to capture customer insights right as they’re using the product. Source: Kommunicate.

Feedback Software 98

Feedback Software Analytic Tools User Testing Customer Experience 98

Userpilot

FEBRUARY 27, 2023

Is Walkme or Spekit the best tool for customer feedback? Our goal in this post is to discuss exactly what the ideal tool for customer feedback should do and which is the best choice for your business. TL;DR Customer feedback is any information provided by customers about their experience with a product or service.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Gainsight

FEBRUARY 9, 2023

And as you can tell by the chart, the runaway winners in the minds of most executives are: Expansion and Cross-sell: Want to reduce customer acquisition cost (CAC) ? Sell to your existing customer. Automating Customer Success (CS): Can’t add more Customer Success Managers ( CSMs)? Contract up for renewal?

Customer Experience 52

Customer Experience Customer Feedback User Testing Research Software 52

Userpilot

FEBRUARY 20, 2023

The trickiest but most rewarding stage of the customer journey is user onboarding. If you make a good first impression with new users, you’ll make the rest of the process easier for your customer success team and reduce churn in the process. What is a user onboarding email?

Customer Experience 98

Customer Experience Feedback Software User Testing Customer Feedback 98

Userpilot

FEBRUARY 21, 2023

User adoption is essential for B2B SaaS companies, as it helps customers to learn about your product, adopt features , stick around, and nurture product growth. And your role at a customer success team? TL;DR User adoption is the journey in which a customer becomes a regular user of your product and makes it part of their life.

Analytic Tools 97

Analytic Tools Feedback Software Research Software Customer Experience 97

Userpilot

FEBRUARY 21, 2023

User adoption is essential for B2B SaaS companies, as it helps customers to learn about your product, adopt features , stick around, and nurture product growth. And your role at a customer success team? TL;DR User adoption is the journey in which a customer becomes a regular user of your product and makes it part of their life.

Analytic Tools 91

Analytic Tools Feedback Software Research Software Customer Experience 91

Userpilot

FEBRUARY 21, 2023

Is Pendo or Apty the best tool for customer feedback? In this post, we’ll discuss exactly that – what the perfect tool for customer feedback should deliver and which will be the best choice for your company’s needs. Userpilot is the perfect alternative for collecting and analyzing customer feedback in-app.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 21, 2023

No-code growth allows SaaS companies to massively reduce their CAC , operational costs, customer support, and success costs while boosting customer satisfaction. It doesn’t have much room for customization without coding and you can’t customize onboarding elements to match your native theme.

Analytic Tools 52

Analytic Tools Feedback Software Software Review Data Visualization 52

Userpilot

FEBRUARY 21, 2023

No-code growth allows SaaS companies to massively reduce their CAC , operational costs, customer support, and success costs while boosting customer satisfaction. It doesn’t have much room for customization without coding and you can’t customize onboarding elements to match your native theme.

Analytic Tools 52

Analytic Tools Feedback Software Software Review Data Visualization 52

Userpilot

FEBRUARY 21, 2023

Is Pendo or Spekit the best tool for customer feedback? In this post, we’ll discuss exactly that – what the perfect tool for customer feedback should deliver and which will be the best choice for your company’s needs. Their main problem is that they come with limited customization options (no themes, no emojis).

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 21, 2023

The latter can help reduce CAC, lower customer support and success costs, and generate higher customer satisfaction. However, Apty doesn’t offer basic UI patterns (modals, hotspots, banners, and slideouts), in-app customer feedback collection , and self-service support. Let’s get started.

Analytic Tools 52

Analytic Tools Feedback Software Software Review Onboarding KPIs 52

Userpilot

FEBRUARY 21, 2023

No-code growth allows SaaS companies to massively reduce their CAC , operational costs, customer support, and success costs while boosting customer satisfaction. It’s essentially free revenue from your existing user base, which is particularly important when your customers’ LTV is around $150 in total. Pros of Appcues?

Analytic Tools 52

Analytic Tools Feedback Software Research Software Software Review 52

Userpilot

FEBRUARY 6, 2023

Can a user engagement funnel help you grow a loyal customer base and retain more active customers ? TL;DR User engagement refers to all the interactions between your business and its customers and potential customers. An engagement funnel is customer-focused. Engaged customers drive up your conversion rate.

User Testing 98

User Testing Customer Experience Customer Feedback Analytic Tools 98

Userpilot

FEBRUARY 21, 2023

No-code growth allows SaaS companies to massively reduce their CAC , operational costs, customer support, and success costs while boosting customer satisfaction. It doesn’t have much room for customization without coding and you can’t customize onboarding elements to match your native theme.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Software Review 52

Userpilot

FEBRUARY 27, 2023

You get it right, and your customer base and revenue constantly grow. Get it wrong and your product will be plagued by churn, declining revenue, and poor customer reviews. So how do you make sure how you provide an excellent onboarding experience to your customers? Why does it matter?

Onboarding KPIs 105

Onboarding KPIs User Testing Customer Experience Customer Feedback 105

Userpilot

FEBRUARY 27, 2023

No-code growth can help reduce CAC, lower customer support and success costs, and generate higher customer satisfaction. It’s essentially free revenue from your existing user base, which is particularly important when your customers’ LTV is around $150 in total. Let’s dive in!

Analytic Tools 52

Analytic Tools Feedback Software Software Review Data Visualization 52

Userpilot

FEBRUARY 28, 2023

The latter enables non-technical team members to provide amazing customer experiences. No-code growth lowers your CAC, reduces operational, customer success, and customer support costs, and increases customer satisfaction. TL;DR To become product-led , you must invest in achieving no-code growth.

Analytic Tools 52

Analytic Tools Feedback Software Software Review Data Visualization 52

Userpilot

FEBRUARY 28, 2023

In addition to reducing CAC, no-code growth reduces customer support and success costs and increases customer satisfaction. However, customization options aren’t great and basic features are limited. Let’s get started! TL;DR No-code growth is essential if you want your SaaS to be product-led.

Analytic Tools 52

Analytic Tools Feedback Software Software Review Onboarding KPIs 52