Userpilot

MAY 7, 2024

We also covered best practices to ensure your walkthroughs get high user engagement. TL;DR A software walkthrough is the process of guiding users through the main features and processes of a software product. Walkthroughs help to: Improve user onboarding. Reduce friction for new features. Reduce time to value.

Feedback Software 93

Feedback Software Analytic Tools Reporting Tools Customer Communications 93

Userpilot

MAY 20, 2024

TL;DR Customer retention is your ability to keep users using the product. Offer personalized onboarding experiences to help users quickly realize product value. Use interactive product tours to guide new users through the core functionality. Optimize the user interface to minimize friction and provide an intuitive experience.

Data Visualization 92

Data Visualization Embedded Analytics Analytic Tools Customer Feedback 92

Mixpanel

MAY 23, 2024

As a product manager at Mixpanel, I spend a lot of my time testing and evaluating new features and changes for our product. The 4 key product testing phases Phase 1: Idea testing In the first phase, you’re simply testing an idea—no more, no less. The focus is just on gauging interest in the idea.

Data Visualization 52

Data Visualization User Testing Product Research Testing 52

AB Tasty

MAY 29, 2024

In this third episode of our CX Optimization Web Series, Tom Shepherd, UX Lead at David Jones joins Serena Ku, Senior Customer Success Manager at AB Tasty to discuss the importance of Continuous Optimization in A/B Testing. Speeding up the time it takes to bring an idea or a concept to market is another benefit worth considering A/B testing.

User Testing 52

User Testing Testing Data Visualization Customer Experience 52

Userpilot

MAY 9, 2024

When users are delighted with your product experience, they engage more and tend to renew and even upgrade their accounts. Track your CES scores to know if users are exerting too much effort to interact with your business. 12 ways to turn regular users into happy, loyal customers: Onboard new users with interactive walkthroughs.

Data Visualization 85

Data Visualization Reporting Tools Customer Experience Customer Feedback 85

Userpilot

MAY 20, 2024

Here are some of the best product growth tools for user adoption : Userpilot is the best product-led growth tool for web apps. UserGuiding is the best user onboarding software for small companies. ClickUp is the best project management tool for SaaS companies. Userzoom is the best user and product research tool.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Mixpanel

MAY 9, 2024

Product analytics uses product and user behavior data to optimize or iterate on digital product’s design and function. Examples of product analytics include analyzing user conversion, activation, and churn data with the intention of improving those metrics. Product analytics platforms track and help analyze this data for trends.

Data Visualization 52

Data Visualization Analytic Tools User Testing Research Software 52