July, 2024

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Best Resources for Customer Experience Managers

Userpilot

Gartner – Learn about the impact of new tech like generative AI on customer experience. Qualtrics – Watch on-demand webinars on topics like using AI for customer experience and measuring the impact of CX. BrightTALK.com – Discover a vast collection of fireside chats, talks, and webinars by industry experts.

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How to Become a Customer Experience Manager [+Tools and Resources]

Userpilot

It’s also a good idea to get relevant certifications such as the Certified Customer Experience Professional (CCXP) to build credibility. Best certifications for customer experience managers Obtaining the right certifications can significantly boost your expertise and career prospects.

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How to Become a Business Intelligence Analyst [+Tools and Resources]

Userpilot

Here’s a breakdown of the typical career progression: Junior BI Analyst/Data Analyst (0-3 Years) : At this stage, you’ll typically work under the supervision of senior analysts, assisting with data cleaning, report generation, and basic data analysis. Data Visualization Tools – Both No-Code and Low-Code (e.g.,

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16 Best Product Marketing Campaigns To Inspire Your Own

Userpilot

HubSpot offers certifications as part of its marketing materials. Spotify uses its annual “Spotify Wrapped” to encourage user-generated content. Certifications as a product marketing strategy. Launching on Product Hunt can generate traction for a product, create buzz, and even collect early feedback.

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The New Frontier: A Guide to Monetizing AI Offerings

Speaker: Michael Mansard and Katherine Shealy

Generative AI is no longer just an exciting technological advancement––it’s a seismic shift in the SaaS landscape. Companies today are grappling with how to not only integrate AI into their products but how to do so in a way that makes financial sense.

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Best Resources for Product Trainers

Userpilot

To excel, utilize resources like books (“Telling Ain’t Training”), webinars (Userpilot Events, Mind the Product), blogs (Userpilot Blog), podcasts (The Product Experience), and certifications (Certified Professional in Learning and Performance). It also comes with AI chatbots to provide real-time assistance.

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Customer Experience Manager Salary [+ Resources to Advance]

Userpilot

Building a stellar career as a CX manager takes more than acquiring the right certifications or using the right tech. Best practices to be a great customer experience manager Building a stellar career as a CX manager takes more than acquiring the right certifications or using the right tech. The median annual salary is $77,204.

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Building User-Centric and Responsible Generative AI Products

Speaker: Shyvee Shi - Product Lead and Learning Instructor at LinkedIn

In the rapidly evolving landscape of artificial intelligence, Generative AI products stand at the cutting edge. This presentation unveils a comprehensive 7-step framework designed to navigate the complexities of developing, launching, and scaling Generative AI products.