April, 2024

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Product managers, stop being jaded – Ipsita Basu (Senior Group Product Manager, BILL)

Mind the Product

Listen to our conversation with Ipsita Basu, Senior Group Product Manager at BILL, about rediscovering our passion for the product. In this episode, Ipsita shares practical advice for product managers looking to get out of a rut and build innovative products that customers love. Featured Links: Follow Ipsita on LinkedIn | Bill | Read Ipsita’s ‘Product managers, stop being jaded’ article at Read more » The post Product managers, stop being jaded – Ipsita Ba

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How to Create a Revenue Plan With Sales In 5 Steps

Product Management University

If you want to create a revenue plan with sales that gives you a more realistic chance of hitting your revenue targets, give some thought to a broader market strategy where each product plays a role versus a marketing plan for each product. If you’re in product marketing, you know all too well how this works. Sales signs up for a number and then everyone does whatever’s necessary to hit the number.

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Can a Technical Support Agent Become a Product Manager?

The Product Coalition

Product management is an attractive career path, and getting into the field is harder than ever. Does a tech support agent even have a shot? Why is product management an attractive career? For starters, product Managers generally have attractive salaries. Built In lists the average Product Manager salary at $128,820. An article on Product School’s blog claims it may be slightly less than that, but it’s still a significant increase for many technical roles, especially support roles.

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485: How product managers can navigate “Big-Bet” transformations – with John Rossman

Product Innovation Educators

The habits that set apart transformational product leaders Today we are talking about why organizations are increasingly facing the need to transform and how to navigate those changes. If you have experienced a big change, you already know firsthand how challenging it is. All of us need to know the principles that make transformations successful, and that is what we’ll takeaway from this discussion.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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How AI will impact product management

Lenny Rachitsky

👋 Hey, I’m Lenny and welcome to a 🔒 subscriber-only edition 🔒 of my weekly newsletter. Each week I tackle reader questions about building product, driving growth, and accelerating your career. Subscribe now P.S. Check out my PM recruiting service (helping you hire Sr. PMs and VPs), Lennybot (an AI chatbot trained on my newsletter posts, podcast interviews, and more), and my swag store (great gifts for your favorite PM, or yourself!).

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Customer feedback is product management

Mind the Product

Customer feedback provides cross-functional teams with confirmation that they are on the right path, which leads to the development of products that bring value to customers - products that impact their lives for the better. Ronke Majekodunmi dives in. Read more » The post Customer feedback is product management appeared first on Mind the Product.

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Why Market Leadership Starts With Product Management

Product Management University

There are a million and one things that go into creating a market leading company. But products are the nucleus, and that means market leadership starts with product management. There are the obvious things product management does. Everyone knows what they are, so there’s no need to rehash them. A simple ChatGPT inquiry will give you everything you need.

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Product-Led Sales is Product Management

Ronke PM

Our customers are like us. We have to understand that they want bonuses, pay raises, and promotions just as we do. As product managers, it’s our mission to position them as heroes within their organizations by providing products, solutions, and services that solve their unique problems effectively. We’ve entered the age of the customer, where traditional sales strategies have become obsolete.

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486: The 7 Knowledge Areas of Product Mastery – with Chad McAllister, PhD

Product Innovation Educators

The essential knowledge areas that give product managers more influence and success Today we’re talking about the seven knowledge areas for product mastery. These are the knowledge areas that make us successful as product masters who know how to create new value for our customers. They also lead to more influence in our organizations. This is the beginning of a series where we’ll dive into each of the seven knowledge areas.

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Exploring PerfDog Whitepaper 2024: Unlock the Power of Performance Testing

Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.

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The secret to Duolingo’s growth

Lenny Rachitsky

👋 Hey, I’m Lenny and welcome to a 🔒 subscriber-only edition 🔒 of my weekly newsletter. Each week I tackle reader questions about building product, driving growth, and accelerating your career. Subscribe now P.S. Check out my recruiting service (helping you hire Sr. PMs and VPs of Product), Lennybot (an AI chatbot trained on my newsletter posts, podcast interviews, and more), and my swag store (great gifts for your favorite PM, or yourself!

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How to Reduce Support Ticket Volume for SaaS [+ 15 Strategies]

Userpilot

The one question that plagues all businesses alike: how to reduce support ticket volume? If you don’t work on effectively managing support tickets, you’ll see customer dissatisfaction rise and support agents struggle. All this leads to a poor customer experience and, inevitably, greater churn. In this guide, we will provide you with the steps you need to lower your support tickets and improve customer support !

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Deep dive: UX best practices for AI chatbots

Mind the Product

Nine recommendations for building the most effective chatbot In the dynamic world of technology, the swift advancement of large language models has captured the attention of companies eager to integrate these innovations into their product strategies. The remarkable rise of ChatGPT has become a focal point, prompting teams to explore integrating chat experiences into their Read more » The post Deep dive: UX best practices for AI chatbots appeared first on Mind the Product.

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The Marketing Imagination: Visually Decoded

The Product Coalition

Theodore Levitt’s ‘ Marketing Imagination ’ is a significant example of how to inspire innovation with a customer-centric mindset. In my last post I shared the visual notes from “Marketing Myopia” by Theodore Levitt. Since then, my wife and I have moved back to Utah and got hold of our possessions, of which a few hundred books represented a major part.

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Product Management Careers: Job Prospects, Pathways, and Must-Have Skills (2024)

The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.

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Amplitude Achieves Google Cloud Ready - BigQuery Designation

Amplitude

Amplitude has successfully achieved Google Cloud Ready - BigQuery Designation by meeting a core set of functional and interoperability requirements when integrating with BigQuery.

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Building Tomorrow: A Global Vision for Change

freshtrax

At our recent event, SF Pitch Night 2024, Taylor Marcus and Gustavo Trigos were guest speakers on the discussion panel, “Building Tomorrow: A Global Vision for Change” moderated by HULT International Business School ‘s very own Paula Cevallos. The conversation ventured into the depths of innovation, global expansion, and the impact of entrepreneurship on societal transformation.

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Beyond launch day: How to plan successful B2B product rollouts

Mixpanel

Believe it or not, rolling out a new product can be a lot trickier for B2B companies. And there are several reasons why. For one, in an ideal scenario, any new feature release requires a healthy amount of testing and, unlike B2C companies which build for general consumers and might have millions of users, most B2Bs are lucky to have a few thousand people regularly using their products.

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How to Build a Conversion Path: Step-by-Step Process

Userpilot

Wondering how to build a conversion path for your SaaS product or e-commerce site? If so, you’re in the right place! Our guide explains how to create effective conversion paths. We also share examples of different conversion paths and optimization strategies. Let’s get to it! TL;DR A conversion path is a step-by-step process that guides prospects.

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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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AI in healthcare: The promise and peril of transformation with a safety-first approach

Mind the Product

For all its promise, integrating AI into healthcare demands a safety-first mindset. This article looks at why we must prioritize patient well-being, navigate ethical complexities, and address potential risks to fully realize the positive impact of this technology. Read more » The post AI in healthcare: The promise and peril of transformation with a safety-first approach appeared first on Mind the Product.

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It Comes With the Territory: Ways a Product Manager Can Manage Their Stress

The Product Coalition

Product management is one of those rare disciplines that entails huge fulfillment, but not without the stress and pressure that comes with… Continue reading on Product Coalition »

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UX Case Study: DJ Lani Love’s website redesign

UX Planet

Background With 19k Twitch followers, 8k+ Instagram followers, and partnerships with countless high-profile brands, DJ Lani Love is a prolific DJ with a vast following across the world. Lani came to me looking for a website refresh to match her rising success. Discovery First, I conducted a discovery call to learn about her goals. I learned that she wanted to attract more deals with luxury brands, particularly in fashion.

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A framework for finding product-market fit | Todd Jackson (First Round Capital)

Lenny Rachitsky

Brought to you by: • WorkOS —The modern API for auth and user identity • Eppo —Run reliable, impactful experiments • CommandBar —AI-powered user assistance for modern products and impatient users — Todd Jackson is a Partner at First Round Capital. Before moving into venture capital, he played a crucial role as VP of Product and Design at Dropbox, guiding the company until its IPO in 2018.

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7 Pitfalls for Apache Cassandra in Production

Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.

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Advice From the World’s Top Product and Growth Leaders

Amplitude

Learn about the winners of the 2024 Product 50—the best and brightest product and growth leaders around the world. Read their advice and lessons learned.

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End-User Behavior Monitoring: Types, Benefits & Tools

Userpilot

Understanding how end-users interact with your product is crucial to identifying user experience bottlenecks. It also helps identify better ways to engage users. When combined with product analytics , end-user behavior monitoring can help you boost product usage and retention rates. It can even help maximize feature adoption. But how do you track and analyze end-user behavior?

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How product ops can enhance cross-functional collaboration in large enterprises

Mind the Product

Malte Scholz, CEO and CPO of Airfocus delves into the product ops craft, and explains how it is key for effective collaboration. Read more » The post How product ops can enhance cross-functional collaboration in large enterprises appeared first on Mind the Product.

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Is It Time to Pivot Your Strategy and OKRs? Here Are 3 Warning Signs

The Product Coalition

Watching these things can prevent you from following an outdated strategy to failure.

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Platform Product Management Beyond Features: Introducing B-MAP for Platform Ecosystem Success

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

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How Manufacturers Can Use a Product Marketing Manager

Gocious Blog

When it comes to leadership in the manufacturing world , product marketers and product managers are like two peas in a pod. Both positions require a thorough understanding of the product and their ideal customer's preferences and pain points. The day-to-day of both positions requires strategic planning and cross-functional collaboration to drive customer success.

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Video: Building Your Product Intuition with Feedback Rivers

Sachin Rekhi

Video: Building Your Product Intuition with Feedback Rivers One of the hardest skills for product managers to master is product intuition. Too often we're told it just takes time & experience to build your intuition. But I've come to believe that we can in fact accelerate the process of building our own product intuition with a tool I call Feedback Rivers.

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Unite Qualitative and Quantitative Data with Session Replay

Amplitude

Learn the story behind Amplitude Session Replay and how it helps teams build better products. Use Session Replay to develop products and diagnose user issues.