Sat.Apr 22, 2017 - Fri.Apr 28, 2017

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Writing For Product Managers: Readability Is More Persuasive

The Secret PM Handbook

In my Writing Tips for Product Managers post I suggested making your writing more readable. I mentioned a tool I use called Hemingway. It has both a Mac app and an online version. In this post I’m going to show how I use Hemingway. (In my upcoming writing course I’ll give a video demonstration of Hemingway.). Starting from terrible. I’ll start with a paragraph from a blog post I wrote in 2013.

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Driving Product Growth with Customer Interviews in 20 days

The Product Guy

Guest Post by: Jeffrey Owens (Mentee, Session 4, The Product Mentor) [Paired with Mentor, Chris Butler]. In the startup mindset of move fast and break things (thanks Mark Zuckerberg), often times customer interviews and getting to know how users interact with your application fall behind. At SpotHero, we have recently graduated from the “startup” product style of push as many things through as possible to a more mature and calculated product lifecycle.

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Top Tips for Negotiating With Stakeholders

Mind the Product

Product managers are meant to be many things – visionaries, decision makers, leaders and much more. But what about negotiators? Negotiation is rarely mentioned outside an interview for a product manager – yet, in reality, being a product manager is a role that demands good political judgement. It’s all about setting and managing expectations. Here are a few of my favourite tips for negotiating with stakeholders for you to immediately go and try out.

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Connecting Strategic Plans to Product, Marketing & Sales Execution Plans in 3 Steps

Product Management University

Most organizations have strategic plans that include goals for revenue growth, new customers, market share and other quantifiable metrics. All good! But a huge disconnect often exists between the corporate strategic plan and tactical product, marketing and sales plans. When that’s the case, the organization loses tremendous momentum because all disciplines are going in different directions, focused on different goals with competing and often conflicting plans.

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How to Achieve High-Accuracy Results When Using LLMs

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m

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How to Use Personality Science to Drive Online Conversions

Nir Eyal

Nir’s Note: This guest post is by Vanessa Van Edwards, lead investigator at the Science of People — a human behavior research lab. This exclusive book excerpt is from Vanessa’s new book, Captivate: The Science of Succeeding with People, which was recently named as one of Apple’s Most Anticipated Books of 2017. We all want more conversions.

Books 99

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Product Requirements: Using a Written or Visual Framework

Mind the Product

There’s a lot of variation in how companies document product requirements. Some are moving away from detailed, written product requirements documents (PRDs), while others are using shorter write-ups, user stories, or jobs-to-be-done formats. Some product teams are moving away from written PRDs to visual artifacts like mockups and prototypes. It’s a change in approach that’s driven by demands for more agility and greater velocity from the time a problem is identified to the ti

Framework 159
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How the Elephant and 6 Blind People Can Help Articulate Your Product's Vision

Pragmatic Marketing

How do you get six blind people to understand what an elephant looks like? It’s not unlike trying to define a product that it actually makes sense to build. Product teams often suffer from vague requirements that leave the design and development teams without direction. Or requirements may be so detailed that they discourage thinking of creative ways to solve user problems.

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What IS Product Management, really?

Rahul Abhyankar

First things first – no, this is not a clickbait headline. But if you are surprised why this question is even being asked in the first place, let me address that. We have had product management in the industry for a long time now. Proctor & Gamble pioneered the concepts of brand management and market research … Continue reading What IS Product Management, really?

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The Next Big Thing in Tech: Outcome Engineering

TSIA

Most technology suppliers don’t think about delivering business outcomes to their customers. For years, the technology industry has delivered products and services to enable the customer to own their outcome. The book B4B profiles how the buyers of technology are changing and the industry-wide impact of new business models that are emerging as a result.

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Your Guide to Product Management Interviews: Top Questions with Answers

Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y

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When Hollywood Meets Silicon Valley: Why Big Media Needs Product Management

Mind the Product

The role of product management is becoming more and more important inside media companies. The reason is twofold: media companies increasingly need a direct relationship with their audiences through new digital products, and they need to transform their cultures to adapt more quickly to the changing world around them. Over the last decade I’ve had an intimate view of the media industry from all sides of the table: from my tiny video startup , to the largest media distributor in the US (Comcast),

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Amplifying the individual voice

dscout People Nerds

A People Nerds interview with Kat Lee of Square.

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Value Based EMR

Oren Steinberg

How will therapy management software look like in value based care? Value based care is about placing the value generated by healthcare practitioners as the basis for payment as opposed to a fee-for-service model. The triple aim of value based payments is to improve care for individuals and population, at a lower cost. Value based payments can take many shapes and forms: bundled payments for episodes of care, shared savings and risk, capitation or population payments and more.

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3 Service Lines That Can Benefit from Partnering with Education Services

TSIA

Convergence , what does it mean? In the literal sense, convergence is when two, or more, things come together and unite in a common interest or focus. Why are service lines and other internal organizations considering convergence, and why now? The short answer is: recurring revenue models (think subscriptions). Recurring revenue models require companies to think differently than they have in the past, with particular focus on driving product adoption, subscription renewal rates, and expansion of

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Effective Risk Management: Balancing Safety, Compliance, and Opportunity

Effective risk management in product development balances safety, compliance, and opportunity. Risks can't be eliminated, but they can be mitigated through structured assessments, clear documentation, and expert guidance. Engaging specialists ensures efficiency, regulatory adherence, and product security while reducing costly oversights. A well-executed risk management plan includes frequent evaluations, defined assessment criteria, and a structured decision-making process.

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Experiences in Product: Shendi Wang Explains her Career Path

Mind the Product

Shendi Wang is a Business Leader of Product Development and Innovation at Mastercard. In her ProductTank NYC presentation, she discusses her own personal experiences in product and how they have helped her to discover the types of products she wanted to create. Shendi’s experiences in product started at American Express, developing prepaid products in a startup environment with their own tech platform.

Branding 102
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22 Books that Helped Me During the Last Couple of Years

Surya Suravarapu

In the spirit of World Book Day , here are some books that helped me in a lot of ways over the course of the last year or two. I’ve made it my mission to read one book per week, non-fiction. So the list you are seeing below is on top of my rating list. I am providing the list here, in no specific order, without much commentary: Ego is the Enemy and The Obstacle is the Way (The Timeless Art of Turning Trials into Triumph) by Ryan Holiday The Subtle Art of Not Giving a F*ck by Mark Mason Originals

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Join UserTesting at the UXPA Boston User Experience Conference

UserTesting

UserTesting is proud to be a Platinum sponsor and exhibitor at the UXPA Boston User Experience Conference on May 19th. UXPA’s Boston conference is a great opportunity for user experience professionals from across the country to gather and share their … The post Join UserTesting at the UXPA Boston User Experience Conference appeared first on UserTesting Blog.

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Navigating the World of Digital Transformation [Infographic]

TSIA

With the new generation of business models focusing more on recurring revenue, particularly subscription-based cloud offers, many technology suppliers are finding themselves needing to change certain aspects of their businesses and how they function.

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Enterprise ABM Marketing Tools: A Marketers Guide

Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.

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Goodbye Scion – What Happened To You?

The Accidental Product Manager

The Scion brand is being retired by Toyota Image Credit: Aaron Van Dike. You would think that if you became the product manager of something as big as an automobile, you’d be set for life. I mean, if the company is going to go to the effort of rolling out a new car model, then you’d think that they would be so committed to it that your job is secure for the next 10 years or so.

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3 Resource Management Challenges that Demand New Models and Practices

TSIA

This is an exciting time for services providers. As established by the Technology Services Industry Association (TSIA) in the ground-breaking book B4B , there is major transformation taking place: providers are evolving from simply delivering products and implementing software to delivering business outcomes. This transformation is necessary and, moreover, exciting, as it brings tremendous new opportunities.

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How Autodesk creates better digital experiences with UserTesting – Q&A with User Experience Manager, Lisa Seaman

UserTesting

In a recent webinar, Lisa Seaman, User Experience Manager at Autodesk, shared how she tests and optimizes Autodesk’s websites with UserTesting. She discussed how her team uses UserTesting and why it has become such a crucial tool for their agile … The post How Autodesk creates better digital experiences with UserTesting – Q&A with User Experience Manager, Lisa Seaman appeared first on UserTesting Blog.

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Join UserTesting at the UXPA Boston User Experience Conference

UserTesting

UserTesting is proud to be a Platinum sponsor and exhibitor at the UXPA Boston User Experience Conference on May 19th. UXPA’s Boston conference is a great opportunity for user experience professionals from across the country to gather and share their … The post Join UserTesting at the UXPA Boston User Experience Conference appeared first on UserTesting Blog.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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How Autodesk creates better digital experiences with UserTesting – Q&A with User Experience Manager, Lisa Seaman

UserTesting

In a recent webinar, Lisa Seaman, User Experience Manager at Autodesk, shared how she tests and optimizes Autodesk’s websites with UserTesting. She discussed how her team uses UserTesting and why it has become such a crucial tool for their agile … The post How Autodesk creates better digital experiences with UserTesting – Q&A with User Experience Manager, Lisa Seaman appeared first on UserTesting Blog.