Product Management University

MAY 24, 2021

Your product management maturity model isn’t so much about what your team can do. It’s what your team can do for the customer. From either perspective, it’s the skill level and proficiency of your team as it matures. But if customer value is always the end game, make quantifiable customer outcomes the driving force in your product management maturity model and the path becomes shorter, faster and easier to measure.

User Testing 246

User Testing Customer Experience Product Manager Product Management 246

Johanna Rothman

MAY 24, 2021

Do you or your managers want people to be happy at work? That's a laudable goal. And, in my experience, unrealistic. That's because happiness is an outcome of a person's current life context. Instead of happiness, let's consider satisfaction. When we consider satisfaction, we might discover ways to create a great work environment. That satisfaction might offer more opportunities for happiness.

Leadership 140

Leadership Consulting Agile Workshop 140

The Product Coalition

MAY 25, 2021

Thinking Like a Leader?—?Part 1 of Becoming a Product Leader This is Part 1 of the “ Becoming a Product Leader ” series. In this series, I’m tackling different outcomes and traits that individual contributor Product Managers can practice and cultivate to become a Product Leader. This article focuses on shifting one’s perspective from a team level Product Manager to an organization wide Product Leader.

Product Research 142

Product Research Leadership Weak Development Team Customer Experience 142

Intercom, Inc.

MAY 25, 2021

The COVID-19 pandemic has had an irreversible impact on how the world does business. Over the last year, companies have had to pivot to digital-first ways of working overnight; supply chains and distribution facilities worldwide have been majorly disrupted; and, in the midst of all this uncertainty, consumers have (understandably) been more anxious and frustrated than ever.

User Testing 260

User Testing Customer Experience Customer Feedback Product Research 260

This contribution will cut through the hype to explain how these agents, powered by LLMs and tools, are moving beyond basic automation to independently execute tasks and decisions.

Mind the Product

MAY 25, 2021

When we ask questions about our data, we rarely walk in a straight line to the answer. Instead, data analysis often follows a more circuitous, creative process: we ask a question, discover our first effort to answer it is incomplete, reshape our data, bring in new data, consult a domain expert to rework our hypothesis, [.] Read more » The post How product leaders can make better decisions with iterative analytics appeared first on Mind the Product.

Consulting 235

Consulting Customer Experience Product Manager Product Management 235

Product Innovation Educators

MAY 24, 2021

How product managers can solve positioning, packaging, and pricing for their products. Today we are discussing how to price products, helping you avoid common mistakes and sharing steps to make your pricing smarter. Our guest is Ajit Ghuman. He is the Head of Product Marketing at Narvar, an enterprise-grade customer engagement platform for retailers.

Product Research 211

Product Research Customer Feedback Differentiation Enterprise 211

The Product Coalition

MAY 26, 2021

Artificial intelligence is the most suitable choice to succeed in all challenges in learning different things. AI technology in education develops your learning method properly. It supports teachers or coaches to implement better, acquainted, and customized help to students. AI-powered learning techniques help teachers to examine the grasping power of learners.

Artificial Inteligence 200

Artificial Inteligence Education Reporting Tools Feedback Software 200

Mind the Product

MAY 28, 2021

Little in a company is more important than the successful transition to a leadership role — make good decisions as a senior leader and you’ll positively impact the business. Make bad decisions and your influence on the organisation will surely hit a bum note. But transition to product leadership isn’t always easy. McKinsey posits that 50% of [.

Leadership 195

Leadership Positioning 195

Alchemer Mobile

MAY 25, 2021

Starting today, our team will give some tough love to our favorite apps on the last Tuesday of every month. That’s right, we’ll be going through some of our most beloved mobile apps and discussing what they’ve done well and what could be improved – all done with love! For our inaugural Tough Love Tuesday, we’ll be talking about Zola.

Customer Experience 147

Customer Experience Reporting Tools Data Visualization Technical Review 147

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

Data Visualization

Product Innovation Educators

MAY 24, 2021

How product managers can solve positioning, packaging, and pricing for their products. Today we are discussing how to price products, helping you avoid common mistakes and sharing steps to make your pricing smarter. Our guest is Ajit Ghuman. He is the Head of Product Marketing at Narvar, an enterprise-grade customer engagement platform for retailers.

Product Research 156

Product Research Customer Feedback Differentiation Enterprise 156

The Product Coalition

MAY 24, 2021

Becoming a Product Leader?—?Introduction This is an article series on moving from individual contributor Product Manager to people manager and Product Leader. This is something that I’ve personally struggled with, and witnessed brilliant, hardworking, rockstar PMs struggle with. There are some solid articles on this already, as well as great guidance from the recent Cracking the PM Career book.

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Product Research User Testing Research Software Feedback Software 179

Mind the Product

MAY 27, 2021

On Wednesday 26th May, product managers around the world came together to celebrate World Product Day. Here we share some of the highlights including talks from ProductTanks in New Zealand, Lagos, and Hong Kong, plus ProductTank award winners, and insights from the community. ProductTank talks In 24 hours, 65 ProductTanks around the world, worked together [.

Product Manager 191

Product Manager Product Management Management Management 191

Product Management Unpacked

MAY 27, 2021

After nine years working as a systems engineer, applications engineer, software engineer and finally, a lead data engineer, Debashish Sasmal was ready for his next strategic move. “I’d worked for a startup in Hyderabad, India where everyone had to wear different hats,“ recalls Debashish. “I realized that I wanted to expand my focus into product management.”.

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Healthcare Technical Review Product Manager Product Management 146

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Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y

Product Management

Nir Eyal

MAY 23, 2021

The post Can We Regulate Social Networks To Curb Addiction—Without Making Them Suck? appeared first on Nir and Far.

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The Product Coalition

MAY 27, 2021

The secret to acing a product management interview isn’t just knowing what questions to expect. It’s getting inside your interviewer’s mind, and understanding why they’re asking you these questions, and what they want to know. The Most Common Product Management Interview Questions What do you see as a Product Manager’s main role within product development?

Weak Development Team 167

Weak Development Team Product Manager Product Management User Testing 167

Mind the Product

MAY 23, 2021

While discussing this week’s Sunday Rewind, Mind the Product’s Managing Director Emily Tate was quick to suggest one of her all-time favourite posts — Escape from the feature roadmap to outcome-driven development. For Emily, this post written in 2018 by Alice Newton Rex, Director of Product at WhatsApp, formerly CPO at WorldRemit, provided a real [.

Roadmap 170

Roadmap Development Management Management 170

Mixpanel

MAY 27, 2021

Imagine you run a lemonade stand. You meticulously track how many people purchase from your stand each week, because that’s how you make money. For the first two months, the number increased without fail. Then, as if you took a false step on your hike to profit, it started tumbling down the hill. What happened? And how did you not see it coming? After sitting down with some trusted friends and family members, they broke the news that your lemonade simply wasn’t any good.

Data Visualization 140

Data Visualization KPI Customer Experience User Testing 140

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Effective risk management in product development balances safety, compliance, and opportunity. Risks can't be eliminated, but they can be mitigated through structured assessments, clear documentation, and expert guidance. Engaging specialists ensures efficiency, regulatory adherence, and product security while reducing costly oversights. A well-executed risk management plan includes frequent evaluations, defined assessment criteria, and a structured decision-making process.

Management

Intercom, Inc.

MAY 26, 2021

Every company, organization, or team has a set of values – they may or may not be codified and written down, but they exist in the way the people behave and treat one another. The most successful companies take the time to be purposeful about their values. They discuss and debate them, write them down, agree on them, and most importantly live by them.

Customer Feedback 138

Customer Feedback User Testing Customer Experience Product Research 138

The Product Coalition

MAY 27, 2021

Domain Knowledge is a key factor in every IT field, be it Business Analytics, FinTech, Mobile App industry, Information Protection, Data Privacy, Database Testing, Security, Software Testing, and Quality Assurance. But the last two in the list remain crucial in every IT domain because with testing and QA rest of the technical aspects are met successfully.

User Testing 157

User Testing Product Research Testing Analytic Tools 157

Mind the Product

MAY 25, 2021

The job of a Product person is hard to define. We’re a little of everything, depending on the day and what’s needed. The one thing we can all agree on is that it’s never really done. Christian Idiod—partner at Silicon Valley Product Group—joins us on the podcast to break down what’s expected of us, what [.] Read more » The post Product Management: What is the job, really?

Product Manager 164

Product Manager Product Management Management Management 164

freshtrax

MAY 26, 2021

At btrax, we typically talk to two types of people when discussing Japanese market opportunities. Those who believe that a global strategy will work in Japan. Those who understand the landscape of the Japanese market and need to create a strategy specific to Japan. Depending on your goals, resources, and budget, both types of people can succeed in Japan.

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User Testing Customer Feedback Customer Experience Product Research 131

Advertiser: ZoomInfo

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

User Testing

Roy Madden

MAY 27, 2021

Case Study. This analyst team designed AI-powered security Feeds in Feedly that proactively alert them about specific topics, threats, and threat actors. The energy provider ‘s results with Feedly Discovered a supply chain data breach a week before the public announcement Able to monitor hundreds of suppliers for breaches Detected a critical vulnerability within 2 hours of its release and patched it immediately.

Research Software 109

Research Software Reporting Tools Data Visualization Customer Experience 109

The Product Coalition

MAY 24, 2021

A regular challenge for product and venture teams operating in large companies is uplifting the skills of the people raising ideas so that they are more mature when they arrive. More mature ideas hitting the top of the product team’s funnel means better results for the business. This challenge usually starts out with an announcement from an executive that there is now a team responsible for taking innovative ideas and converting them into new products and new ventures.

Product Research 153

Product Research Research Software User Testing Customer Experience 153

Mind the Product

MAY 24, 2021

In this ProductTank Berlin talk, Benjamin Keyser, VP Product at Contentful, explains the importance of decision-making in taking a company from the startup stage to the scale-up stage. The key points of his talk include: Consequences of poor decisions Decisions during the startup period Decision styles More effect and less affect Watch the video to [.

Startups 145

Startups 145

Modus Create

MAY 26, 2021

As part of a recent customer engagement, we were tasked with defining a naming convention for GitHub repositories. Up to this point, each project team had used whatever convention (or none) they liked to define the repository name, leading to a situation where there was a lack of consistency across the GitHub organization. I had my own ideas around what conventions made sense, although these are influenced by the type of work I do.

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Naming Product Research User Testing Research Software 105

Speaker: Chris Townsend, VP of Product Marketing, Wellspring

Over the past decade, companies have embraced innovation with enthusiasm—Chief Innovation Officers have been hired, and in-house incubators, accelerators, and co-creation labs have been launched. CEOs have spoken with passion about “making everyone an innovator” and the need “to disrupt our own business.” But after years of experimentation, senior leaders are asking: Is this still just an experiment, or are we in it for the long haul?

Management

First Round Review

MAY 26, 2021

From the importance of founder naivety, to seeking out the doubters, to rigorously assessing founder/market fit, Irving Fain shares his lessons from building a company in a space he wasn't an expert in, as well as other takeaways from the earliest days at his startup, Bowery Farming.

Startups 104

Startups Marketing 104

The Product Coalition

MAY 25, 2021

The value of a test kitchen when creating a product is immense. The ability to test and iterate based on real usage with real users is invaluable to getting to the root of a problem, understanding a user’s existence, and removing friction. Even the smallest and tightest group of beta users still takes coordination effort and time that is crucial when you have an early product.

Research Software 115

Research Software Feedback Software User Testing Product Research 115

Mind the Product

MAY 27, 2021

“It was really close, but we’ve decided not to extend an offer at this time.” I thanked the Lyft recruiter for her time and asked a few follow up questions on areas where I might be able to improve. After we hung up, I stepped outside and paced along the Cumberland River in downtown Nashville [.] Read more » The post The power of interviewing above your weight class appeared first on Mind the Product.

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Product Manager Product Management Management Management 140