Sat.Feb 25, 2023 - Fri.Mar 03, 2023

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NPS Dashboard: How Can It Help You Track and Analyze Customer Loyalty?

Userpilot

Wondering how an NPS dashboard can help you track customer loyalty? While Net Promoter Score (NPS) measures customer satisfaction and loyalty, NPS surveys give you valuable customer feedback that you can analyze to gauge user sentiment about your product. This is where the NPS dashboard comes in.

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Feedback Analysis: How To Analyze Customer Feedback With Both Qualitative and Quantitative Data

Userpilot

Wondering how can feedback analysis help you improve customer satisfaction? TL;DR Feedback analysis involves assessing customer feedback to measure customer experience and satisfaction. TL;DR Feedback analysis involves assessing customer feedback to measure customer experience and satisfaction.

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13 Types of Customer Feedback: How to Collect Valuable Feedback As a Product Manager

Userpilot

If you’re wondering what different types of customer feedback are and how to collect them, you’re in the right place! In this article, we look at 13 different ways to collect feedback that product managers can leverage to gain a deep understanding of customer needs and make informed product decisions.

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Digital Customer Engagement Is Here to Stay: 6 Ways to Embrace It

Userpilot

However, not all product marketing teams have mastered the art of digital customer engagement. In this article, we’re going to teach you how to measure digital engagement, four trends to stay on top of, and six approaches that you can use for your own digital customer engagement strategy! What is digital customer engagement?

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Customer Success Renewal Playbook for SaaS Companies

Userpilot

The customer success renewal playbook is central to keeping the incoming stream of recurring revenue flowing. Thanks to the subscription economy of SaaS companies, high customer retention is vital to staying afloat and enjoying growth. Examining user activity and customer interaction to identify and eliminate friction points.

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Walkme vs Userlane: Which is Better for Customer Feedback?

Userpilot

Is Walkme or Userlane the best tool for customer feedback? In this post, we’ll discuss exactly that – what the perfect too for customer feedback should deliver and which will be the best choice for your company’s needs. Userpilot is the perfect alternative for collecting and analyzing customer feedback in-app.

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Userlane vs Apty: Which is Better for Customer Feedback?

Userpilot

Is Userlane or Apty the best tool for customer feedback? Our goal in this post is to discuss exactly what the ideal tool for customer feedback should do and which is the best choice for your business. TL;DR Customer feedback is any information provided by customers about their experience with a product or service.