Rating scales, the more points the merrier?

Examining the data on an impassioned topic

Thomas Stokes
UX Planet
Published in
4 min readApr 2, 2024

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How many rating scale points should I use?

Conflicting opinions are circulated in discussions about rating scales in UX research. Particularly, there are spirited takes on how many response options should be used in rating scales. That can lead to confusion and…

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UX Consultant - I make solutions that help clients improve their digital experiences & meet business goals. Thoughts expressed are my own. Top writer in Design.