Mind the Product

JANUARY 15, 2025

As a product manager or leader, your ability to manage stakeholder relationships is as critical as your strategy and execution skills. In fact, those relationships have a real chance to make or break a project whether its a new product launch, product strategy planning process, or any other project your product team is working on. Read more » The post Deep dive: Mastering stakeholder management for product leaders appeared first on Mind the Product.

Management

Mind the Product

DECEMBER 18, 2024

And just like that, 2024 is drawing to a close. Theres been high highs and low lows in the product community this year. But what have been some of the biggest lessons learned? We asked some product professionals in the community to hear their thoughts. Remember the basics – Jonathan Waldheim-Ross, Head of Service – Read more » The post What I wish I knew sooner in product: Lessons from the community appeared first on Mind the Product.

Product Manager

Mind the Product

NOVEMBER 17, 2024

This week’s Sunday Rewind is a ProductTank London talk from coach Ellen Gottesdiener that highlights some of the dysfunctions of decision making and offers ways to overcome them. Ellen starts by looking at some of the process traps and pitfalls for product managers when they make decisions about strategy, tactics, discovery and delivery, namely: making Read more » The post Sunday Rewind: How to make product decisions with transparency and trust by Ellen Gottesdiener appeared first on Mind t

Product Research

Mind the Product

NOVEMBER 12, 2024

In this conversation on The Product Experience podcast, Nacho Bassino shares his extensive experience in product management and coaching, discussing the evolution of the field, the importance of understanding business impact, and practical tools like KPI trees. He highlights the need for product managers to connect user behaviour with business outcomes and to facilitate decision-making Read more » The post How to prioritise your work for impact – Nacho Bassino (Product Leadership Coac

Leadership

Mind the Product

NOVEMBER 12, 2024

Doubtless you’ve seen the headlines that News Corp is suing Jeff Bezos-backed AI startup Perplexity for copyright infringement, accusing Perplexity of scraping content without permission, copying on a “massive scale”, and repurposing New Corp content without authorisation. As the lawsuit says: “This suit is brought by news publishers who seek redress for Perplexity’s brazen scheme Read more » The post Perplexity lawsuit sends warning to product managers appeared first on Mind the Product.

Product Manager

Mind the Product

OCTOBER 15, 2024

In this week’s podcast episode, Partho Ghosh, VP of Products at Uberall, shares his transformative journey from computer science graduate to product management leader, revealing the intricacies of implementing product-led growth (PLG) strategies. Having played a key role at Hootsuite, Partho now navigates the challenges of scaling at Uberall, bringing profound insights into how PLG Read more » The post Product-led growth in action – Partho Ghosh (VP of Product, Uberall) appeared

Strategy

Mind the Product

JUNE 10, 2025

What does it mean to build world-class products in the age of AI? In this episode, Randy Silver talks to Ezinne and Oji Udezue, co-authors of Building Rocketships, a playbook for building high-growth companies in today’s fast-evolving tech landscape. Together, they unpack what product looks like now, how AI changes collaboration, and why ambition, clarity, Read more » The post What does it take to build world class products today?

Engineering

Mind the Product

JUNE 8, 2025

This week’s Sunday Rewind is a 2021 post from John Allen, then Director, Global SEO at RingCentral, on the importance of KPIs in tracking product success. John runs through a number of performance indicators, explaining how to choose the correct ones to make informed decisions and providing examples. He looks at: customer acquisition cost, conversion Read more » The post Sunday Rewind: Essential KPIs for data-driven product managers appeared first on Mind the Product.

Product Manager

Mind the Product

MAY 18, 2025

This weeks Sunday Rewind is a 2020 MTP Engage Manchester talk from Rachael Shah, then Delivery Lead at the Co-op, which challenges us to think holistically about scaling our products. Rachael draws on her own experience to show that its critical to think about scaling the team in parallel with scaling a product. She provides practical Read more » The post Sunday Rewind: Scaling the product and the team by Rachael Shah appeared first on Mind the Product.

Product Manager

Mind the Product

APRIL 13, 2025

This weeks Sunday Rewind is a 2018 post from Glenn Block and Timo Hilhorst on the differences and respective merits of quantitative and qualitative data and why its important for product managers to gather both types. Quantitative or hard data is information that can be measured and written down with numbers. It includes surveys, application Read more » The post Sunday Rewind: Why you need quantitative AND qualitative data appeared first on Mind the Product.

Product Research

Mind the Product

MARCH 4, 2025

Microsoft is shutting down its Skype service in May, 14 years after it paid $8.5 billion for the once pioneering video calling company. Skype users will be migrated to Teams. The service had 36 million users in 2023, when Microsoft last reported user numbers, compared with 300 million users at its peak. Its a decision Read more » The post When a product doesn’t fit: Skype’s decline inside Microsoft appeared first on Mind the Product.

User Testing

Mind the Product

JANUARY 20, 2025

Chinese-owned social media apps have had a whirlwind few days. The U.S. Supreme Court recently ruled that TikTok should be banned for users in the United States due to security concerns. It stated that the now delayed ban is designed to prevent China – a designated foreign adversary – from leveraging its control over ByteDance Read more » The post TikTok ban and reversal impacts 170 million American users appeared first on Mind the Product.

Product Manager

Mind the Product

DECEMBER 11, 2024

In the high-stakes world of software products, few moments are as pivotal as the product launch. Its the grand finale of monthssometimes yearsof ideation, planning, and execution. A successful launch can catapult a product to market dominance, while a fumbled one can doom even the most promising innovations to obscurity. At the center of this Read more » The post Deep-dive: A product managers guide to product launches appeared first on Mind the Product.

Product launches

Mind the Product

NOVEMBER 12, 2024

It is a common sight in product organizations that product roadmaps are packed with new additions, as if every user is desperately waiting for all of them. Contrary to this assumption, a considerable proportion of the user base is primarily interested in the core value of the product, while the rest of the features are Read more » The post The Irony of Product-led Growth: How Adding More Can Slow You Down appeared first on Mind the Product.

Roadmap

Mind the Product

OCTOBER 31, 2024

From surveys on product tools to burnout and building AI products that aren’t terrible, here’s a roundup of the most-read posts on Mind the Product this month. Poll results: What tools are product managers using most? Our most widely read article this month laid out the findings from some polls we conducted to find out Read more » The post Top product management reads in October appeared first on Mind the Product.

Product Manager

Mind the Product

MAY 12, 2025

In this episode of Product Unplugged, host Mike Belsito speaks with Kasia Mrowca, Director of Product at Bain & Company about navigating the chaosand opportunitythat comes with emerging technologies like AI. Kasia shares how her team made a bold pivot to integrate AI into their product roadmap after it was already signed off and budgeted, Read more » The post How Bain & Company adapted its product strategy for AI: Kasia Mrowca (Director of Product) Product Unplugged appeared first o

Product Strategy

Mind the Product

APRIL 27, 2025

This weeks Sunday Rewind is a 2022 #mtpcon Digital Americas talk from Samihah Azim, then a product designer at Cash App, which looks at the importance of taking a human-centred approach to product design. During her talk, Samihah walks us through a framework leveraging business design to make better product decisions that consider the entire Read more » The post Sunday Rewind: Metrics dont have all the answers: a human-centered approach to business strategy by Samihah Azim appeared first on

Strategy

Mind the Product

DECEMBER 3, 2024

We welcome back Thor Mitchell, who shares his journey from being a CPO at CrowdCube to becoming a VP of Product at Miro, where he established an Associate Product Manager (APM) program. Thor discusses the importance of structured APM programs, the qualities to look for in candidates, and the benefits of bringing fresh talent into Read more » The post Building an Associate Product Manager program at Miro – Thor Mitchell (Chief Product Officer, Balderton Capital) appeared first on Mind

Product Manager

Mind the Product

OCTOBER 31, 2024

An often overlooked role in product management is the internal product manager. As organisations become more dependent on internal teams, this role is becoming more and more important as companies look to rely more on operations and productivity within engineering teams.In most organisations, this role usually involves maintaining and improving tools for employees, of tools Read more » The post A deep dive into internal product management appeared first on Mind the Product.

Product Manager

Mind the Product

JUNE 10, 2025

Build AI products with purpose, not pressure. Learn 6 essential habits for successful GenAI launches—validation, alignment, prototyping, and more. Read more » The post Precision over hype: A product manager’s playbook for launching AI that lands appeared first on Mind the Product.

Mind the Product

MAY 21, 2025

In this episode of Product Unplugged, Mike Belsito sits down with Maya Toutountzi, Head of Product Management at Transifex, to explore the surprising journey from early AI hackathon scepticism to launching a fully AI-powered product. Maya walks us through the bumps, breakthroughs, and big lessons learnedoffering practical insights for any product team looking to innovate Read more » The post How one Hackathon sparked a whole new product at Transifex: Maya Toutountzi (Head of Product) Produ

Product Manager

Mind the Product

MAY 20, 2025

Intercoms CPO Paul Adams joins The Product Experience to talk about how the company has radically transformed its approach in the wake of AI’s acceleration. From ripping up roadmaps and reorganising teams to reinventing pricing models, Paul shares what it really takes to adaptfast. Key takeaways“Youre not selling users anymore. Youre selling work.”AI has shifted Read more » The post What made Intercom throw away its product playbook – Paul Adams (CPO, Intercom) appea

Customer Experience

Mind the Product

MAY 8, 2025

For the first time in 12 years, global streaming giant Netflix has launched a brand new TV digital experience for its 300 million users. According to Netflix, “All the updates are designed to make choosing easier because decision fatigue is real.” The new features include: Mobile users will also expect to see updates, as Netflix Read more » The post Netflix introduces major TV product redesign appeared first on Mind the Product.

Customer Experience

Mind the Product

MAY 1, 2025

Imagine the following scenario: You offer a product to meet the needs of a specific market niche and you do not work in the software factory model. A client hires your product for daily use in their operations, but wants a feature to behave differently, and is willing to pay for its development and implementation Read more » The post Opportunity cost and the systematic value loss in product development appeared first on Mind the Product.

Development

Mind the Product

MARCH 18, 2025

In this episode of The Product Experience, we sit down with Trisha Price, Chief Product Officer at Pendo, to explore how shes driving an outcome-driven product culture. She shares how Pendo has scaled, transformed its product org, and leveraged AI for customer insights, sentiment analysis, and risk assessment. Trisha also dives into aligning product teams Read more » The post How to structure your product org- Trisha Price (CPO, Pendo) appeared first on Mind the Product.

Customer Feedback

Mind the Product

FEBRUARY 27, 2025

Its a cry you hear from product leaders all over Europe – product people need to improve their commercial skills. They should be able to understand and navigate the business, financial, and market dynamics of a companys success so that they can make decisions to maximise revenue, profitability, and market growth all the while aligning Read more » The post Why thinking commercially is now an essential skill for product managers appeared first on Mind the Product.

Product Manager

Mind the Product

FEBRUARY 19, 2025

Sarah, a seasoned Product Manager based in London, was laid off in January 2024. She had 5 years of experience in the industry, and had worked for a couple of well known brands, so was confident in landing a few interviews at least. She polished her CV, tailored cover letters to applications, and sent them Read more » The post UK hiring managers reveal the realities of hiring product managers appeared first on Mind the Product.

Product Manager

Mind the Product

FEBRUARY 4, 2025

Learn how to prioritise product development by focusing on the right customersnot just the loudest ones. Discover strategies to identify profitable, repeatable users, gather meaningful feedback, and build a scalable product that drives long-term growth. Read more » The post Why you should ignore your loudest customers appeared first on Mind the Product.

User Testing

Mind the Product

DECEMBER 16, 2024

From everything thats wrong with the product management job market to building MVPs and approaching product strategy with a step by step canvas, heres a look at the most popular guest posts we ve published in 2024. A no-code approach to building MVPs Hardik Chawla, a senior product manager at Amazon, looks at how no-code Read more » The post Mind the Product’s top 10 guest posts of 2024 appeared first on Mind the Product.

Product Strategy

Mind the Product

OCTOBER 29, 2024

Objectives and Key Results (OKRs) are one of the most popular frameworks that many companies use to define success; however, many product teams struggle to use them effectively. We sat down with Jeff Gothelf, Author and Leadership expert, to discuss his latest book, “Who Does What by How Much?” and explore how product teams can better Read more » The post Why most companies struggle with OKRs: A conversation with Jeff Gothelf appeared first on Mind the Product.

Leadership

Mind the Product

FEBRUARY 10, 2022

Avoid roadmaps that are timelines with lists of features by staying true to the principles of a flexible roadmap.

Roadmap

Mind the Product

JUNE 6, 2025

According to a 2024 Forbes Advisor poll, the vast majority of people (79%) in the UK are already using generative AI, such as ChatGPT, to help them with their work while one in six UK organisations have embraced at least one AI technology. To give an example of the impact AI is having in workplaces Read more » The post How to navigate the explosion of AI tools aimed at product managers appeared first on Mind the Product.

ChatGPT

Mind the Product

MAY 8, 2025

Discover a new approach to communicating product requirements by learning from the military orders process. Shift from rigid specs to clear intent, context, purpose, and constraints to empower software teams with autonomy and adaptability. Read more » The post Context, intent, change, purpose, constraints – a model for communicating requirements appeared first on Mind the Product.

Mind the Product

APRIL 16, 2025

Most organisations dream of building products that delight users. But what happens when the users are your internal teamsand the product is the business itself? In this episode of The Product Experience, Randy Silver sits down with Jo Wickremasinghe, Chief Product & Technology Officer at BPP, to talk about leading transformation at scale. Key TakeawaysInternal Read more » The post How to lead product transformation at scale – Jo Wickremasinghe (CPTO, BPP) appeared first on Mind th

Customer Experience

Mind the Product

APRIL 1, 2025

Product management is facing a crisis and Dave Wascha calls it The Reckoning. In this episode, Dave joins Lily and Randy to unpack the growing backlash against the product profession. He shares stories from his time at Microsoft, Moonpig, and Zoopla, revealing why product people lost the room and how to win it Read more » The post Why product managers are getting fired – Dave Wascha (CPTO and Advisor) appeared first on Mind the Product.

Product Manager

Mind the Product

MARCH 2, 2025

This weeks Sunday Rewind is a 2023 ProductTank Oslo talk, in which product consultant and coach Janet Bumpas explains the key aspect of a product hero: building a product that customers love. Janey says customers dont want more features. She cites an internal Microsoft study where teams found their ideas had improved metrics they meant Read more » The post Sunday Rewind: How to find out what your customers want by Janet Bumpas appeared first on Mind the Product.

Consulting

Mind the Product

FEBRUARY 27, 2025

The month of February is all about settling into the year ahead after the January blues. In February, we published a range of content on Mind the Product to help you do exactly that, from Product Strategy to keeping you informed of what was happening in the technology space. Curious to see what captured the Read more » The post Hiring trends, Duolingo, and DeepSeek: February’s top product management reads appeared first on Mind the Product.

Product Manager