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Product managers need to learn how to deal with angry customers Image Credit: Jürg Dalkkas Follow. So what’s up with your customers? Why are they so touchy? MORE
The WhatsApp product managers may have come up with a way to make money Image Credit: Marina Stroganova. So just imaging this scenario: you are the product manager for a wildly successful mobile application. MORE
Chick-Fill-A product managers are riding the wave of breaded chicken demand Image Credit: ccPixs.com. When lunch or dinner rolls around and you are hungry, what do you want to eat? MORE
Lessons are being learned that will outlast the Covid-19 pandemic Image Credit: Mike Mozart. Restaurant product managers are facing one of the toughest times that they have ever had to deal with. The arrival of the Covid-19 virus has changed everything for them. MORE
Amazon product managers say “Bring It On” Image Credit: Julien. As I’m sure that we all know by now, Amazon is a very large company that does a lot of different things: they ship books and products, offer cloud computing resources, and even run an internet based television channel. The product managers at Amazon are under an enormous amount of pressure to always be looking for ways for the company to keep on growing. MORE
Amazon is abandoning its restaurant delivery business Image Credit: ulterior epicure. I’m pretty sure that by now we all know who Amazon is. MORE
The pandemic was a bad thing, but fast food restaurants are coming back Image Credit: jpellgen (@1179_jp). I think that we can all agree that the Covid-19 pandemic has been a very, very bad thing. MORE
Covid-19 has changed things for the coffee giant Image Credit: Kara Babcock. Let’s face it, everyone has been impacted by the arrival of the Covid-19 pandemic. Even those stores that you would have thought could have made it through an upheaval like this seem to have been impacted. MORE
Ticketmaster now has some competition for selling tickets Image Credit: rhoadeecha. So if you want to go to a concert, a monster truck show, or a circus, who do you buy your tickets from? If you are like most of us you would go online, go to a website run by Ticketmaster, and purchase your tickets. MORE
What does the future hold for Domino’s? Image Credit: Mr. Blue MauMau. Anyone who went to university knows all about Domino’s. After a late night of studying, they were the ones that we’d all call to have a hot and tasty pizza delivered to us. MORE
Covid-19 has made being close much more important to customers Image Credit: Chris Lewis. The arrival of the Covid-19 pandemic has resulted in a lot of different changes that have swept through many industries. MORE
The problem with cannabis is that it tastes really, really bad Image Credit: Katheirne Hitt. I can only speak for myself, but if I was a product manager who was put in charge of a marijuana product, I would be very, very happy. MORE
Paper based circulars are still important to retailers Image Credit: Pamela Machado. So if you are running a business and you’d like to keep your customers aware and informed about what products you are offering, what’s the best way to go about doing this? In our modern age, a lot of product managers would look at their product development definition and say that you need to update your web site and they’d be correct. MORE
Product Managers bet big on breakfast and Covid-19 has changed everything Image Credit: sstrieu. I don’t know about you, but I sure do like betting on a sure thing. You know what I mean, it’s when you place a bet that you know is going to end up being a winner. MORE
Hermès purses are in high demand even during the pandemic Image Credit: daisyli357. Just in case you didn’t know it, Hermès is a company that makes ladies’ purses among other things. Hermès is a French high fashion luxury goods manufacturer established in 1837. MORE
Is it possible that new sources of data will help product managers in hard times? Image Credit: Wonderlane. Let’s face it: pandemics suck. Your best laid plans for how you were going to boost the success of your product at the beginning of the year got turned on their heads. MORE
The pandemic is allowing grocery product managers to make changes Image Credit: Gilbert Mercier. Grocery product managers have gone a long time without having to make any big changes. However, in the past few years their job has become more and more challenging. MORE
What should Gillette do about new cheap razors? Image Credit: lihua88. Shaving is something that men without beards or mustaches do just about every day. In all honesty, I don’t think that we spend a lot of time thinking about shaving – it’ just something that we do. Over at Gillette , since they make razors, they spend a lot of time thinking about how men shave and they have reached a startling conclusion : their products cost too much! The Challenges That Gillette Is Facing. MORE
Amazon is getting into a next-day delivery war with Walmart Image Credit: Kyle Brazil. Amazon is a large and powerful company that dominates the world of online selling. Walmart is a large and powerful company that dominates the world of bricks & mortar selling. These two firms are starting to come into conflict when it comes to next-day home delivery as Walmart starts to move into online sales and Amazon starts to move into home delivery. MORE
Product Managers Who Use Robots Are Doing Well Image Credit: Timothy Neesam. Who among us could have predicted a Covid-19 pandemic would change our world in the ways that it has? I’d be willing to guess that the answer to that question is none of us. MORE
Delivering groceries using robots may be easier than creating self-driving cars Image Credit: Photo by Sagar Sawant on Unsplash. When it comes time for you to get some groceries, what do you do? If you are like most of us, you jump into your car. Drive to the grocery store. MORE
Botox product managers now have to face new rivals Image Credit: Leslie Nguyen. Good news for product managers – nobody likes to get old! In fact, nobody really likes to look like they are getting old. MORE
Product managers have to adjust to dealing with customers who pose a risk Image Credit: Dean Terry. Product managers know that making our customers fall in love with our stores, our staff, and our brand is a critical part of our ability to be successful. MORE
Boeing’s product managers need to find ways to rebuild trust Image Credit: Ferry Octavian. Every product manager job is different. Some are easy and some are hard. Right now, being the product manager at Boeing who is responsible for the 737 MAX jet would defiantly fall into the difficult category. The reason that this would be such a hard job to have right now is because this airplane has experiences a set of disastrous crashes. MORE
Can American Idol be brought back from the dead? Image Credit: alogou1775. So who among us has not heard about the famous TV show “American Idol”? This is the show where anyone can try out to be on the show and the best singers are then selected to compete in a multi-week competition in which one of them will eventually be crowned the “American Idol” and potentially get a lucrative recording contract. MORE
Product managers need to find ways to attract customers who avoid stores Image Credit: Kyle Sorkness. Everyone has to go out and buy groceries, right? MORE
Pet store product managers are searching for ways to make their stores profitable Image Credit: Anders Porter. I have a dog. I suspect that many of you have pets also. I can only speak for myself, but I sure seem to spend a lot of money on food, leashes, toys, clothes, etc. for my dog. MORE
Soon customers will be able to get a burger at McDonalds that has no meat Image Credit: Steve Jurvetson. When we think about burgers, one of the things that comes into just about everyone’s mind is the golden arches of McDonalds. MORE
Product managers who want an audience, are going with an old standby Image Credit: Photo by Anete L?si?a a on Unsplash. Welcome to the era of Google and Facebook. Product managers have had to learn to live in a world that is dominated by these firms. MORE
Can a car ever have too many cup holders? Image Credit: Michael Sheehan. So if you were a product manager who was in charge of an automobile, what do you think that your #1 concern would be? Do you think that your customers would care most about how fast your car could go? How about how many doors it has or the size of its tires? Could it be the sound system or the built-in navigation system? MORE
Do customers want to trust Alexa with their health data? Image Credit: Jeff Eaton. The product managers at Amazon have a bit of a problem on their hands right now. MORE
Department stores are becoming where online products can be found Image Credit: m01229. In this wonderful modern age in which we are all living, just about anything can be purchased online. However, there is a downside to this. You can’t touch online products. MORE
Amazon is preparing to do battle with UPS and FedEx Image Credit: Mike Mozart. As just about everyone knows, you can order anything from Amazon. However, where a lot of us get a bit confused is just exactly how what we order actually gets to our doorstep. MORE
Product managers think that this might be the time to take over Image Credit: Marco Verch. So how do you feel about eating meat? For that matter, how do you feel about eating meat alternatives that are made from plants ? MORE
The Accidental Product Manager
FEBRUARY 22, 2021
Delivering groceries using robots may be easier than creating self-driving cars Image Credit: Photo by Sagar Sawant on Unsplash. When it comes time for you to get some groceries, what do you do? If you are like most of us, you jump into your car. Drive to the grocery store.
The Accidental Product Manager
FEBRUARY 15, 2021
Department stores are becoming where online products can be found Image Credit: m01229. In this wonderful modern age in which we are all living, just about anything can be purchased online. However, there is a downside to this. You can’t touch online products.
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The Accidental Product Manager
FEBRUARY 8, 2021
Do customers want to trust Alexa with their health data? Image Credit: Jeff Eaton. The product managers at Amazon have a bit of a problem on their hands right now.
The Accidental Product Manager
FEBRUARY 1, 2021
What does the future hold for Domino’s? Image Credit: Mr. Blue MauMau. Anyone who went to university knows all about Domino’s. After a late night of studying, they were the ones that we’d all call to have a hot and tasty pizza delivered to us.
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Old and out-of-date project management principles are still very much in place in countless organizations. However, organizations are finding the solution to their problems, and the solution is Product Agility. Download this whitepaper to learn more!
The Accidental Product Manager
JANUARY 25, 2021
Amazon is abandoning its restaurant delivery business Image Credit: ulterior epicure. I’m pretty sure that by now we all know who Amazon is.
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The Accidental Product Manager
JANUARY 4, 2021
Ticketmaster now has some competition for selling tickets Image Credit: rhoadeecha. So if you want to go to a concert, a monster truck show, or a circus, who do you buy your tickets from? If you are like most of us you would go online, go to a website run by Ticketmaster, and purchase your tickets.
The Accidental Product Manager
NOVEMBER 9, 2020
Botox product managers now have to face new rivals Image Credit: Leslie Nguyen. Good news for product managers – nobody likes to get old! In fact, nobody really likes to look like they are getting old.
The Accidental Product Manager
DECEMBER 14, 2020
Is it possible that new sources of data will help product managers in hard times? Image Credit: Wonderlane. Let’s face it: pandemics suck. Your best laid plans for how you were going to boost the success of your product at the beginning of the year got turned on their heads.
The Accidental Product Manager
DECEMBER 7, 2020
The pandemic is allowing grocery product managers to make changes Image Credit: Gilbert Mercier. Grocery product managers have gone a long time without having to make any big changes. However, in the past few years their job has become more and more challenging.
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Download this white paper to learn what contextual analytics is, how BI platforms like Yellowfin revolutionize the way users discover insights from their data with native contextual analytics, and how it adds value to your software solution by elevating the user experience.
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The Accidental Product Manager
NOVEMBER 28, 2020
Soon customers will be able to get a burger at McDonalds that has no meat Image Credit: Steve Jurvetson. When we think about burgers, one of the things that comes into just about everyone’s mind is the golden arches of McDonalds.
The Accidental Product Manager
OCTOBER 19, 2020
Product managers who want an audience, are going with an old standby Image Credit: Photo by Anete L?si?a a on Unsplash. Welcome to the era of Google and Facebook. Product managers have had to learn to live in a world that is dominated by these firms.
The Accidental Product Manager
NOVEMBER 16, 2020
Product Managers bet big on breakfast and Covid-19 has changed everything Image Credit: sstrieu. I don’t know about you, but I sure do like betting on a sure thing. You know what I mean, it’s when you place a bet that you know is going to end up being a winner.
The Accidental Product Manager
NOVEMBER 2, 2020
The WhatsApp product managers may have come up with a way to make money Image Credit: Marina Stroganova. So just imaging this scenario: you are the product manager for a wildly successful mobile application.
Speaker: Shannon Lietz, Director of DevSecOps Team, Intuit
The new DevSecOps team is up and running, and you feel ready to take on rising security threats while delivering quality software updates. But that leaves just one question: how do you monitor your new program as effectively and efficiently as possible? Join Shannon Lietz, Director of DevsecOps at Intuit, and award-winning innovator, to learn the answers to these questions so you can lead your DevSecOps team to the top!
The Accidental Product Manager
OCTOBER 26, 2020
Chick-Fill-A product managers are riding the wave of breaded chicken demand Image Credit: ccPixs.com. When lunch or dinner rolls around and you are hungry, what do you want to eat?
The Accidental Product Manager
OCTOBER 12, 2020
Product managers need to find ways to attract customers who avoid stores Image Credit: Kyle Sorkness. Everyone has to go out and buy groceries, right?
The Accidental Product Manager
OCTOBER 5, 2020
Product Managers Who Use Robots Are Doing Well Image Credit: Timothy Neesam. Who among us could have predicted a Covid-19 pandemic would change our world in the ways that it has? I’d be willing to guess that the answer to that question is none of us.
The Accidental Product Manager
AUGUST 3, 2020
Product managers think that this might be the time to take over Image Credit: Marco Verch. So how do you feel about eating meat? For that matter, how do you feel about eating meat alternatives that are made from plants ?
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Does your analytics solution work with your current tech stack and DevOps practices? If not, any update to the analytics could increase deployment complexity and become difficult to maintain. Learn the 5 elements of a DevOps-friendly embedded analytics solution.
The Accidental Product Manager
SEPTEMBER 28, 2020
Product managers need to learn how to deal with angry customers Image Credit: Jürg Dalkkas Follow. So what’s up with your customers? Why are they so touchy?
The Accidental Product Manager
SEPTEMBER 21, 2020
Product managers have to adjust to dealing with customers who pose a risk Image Credit: Dean Terry. Product managers know that making our customers fall in love with our stores, our staff, and our brand is a critical part of our ability to be successful.
The Accidental Product Manager
JULY 20, 2020
Lessons are being learned that will outlast the Covid-19 pandemic Image Credit: Mike Mozart. Restaurant product managers are facing one of the toughest times that they have ever had to deal with. The arrival of the Covid-19 virus has changed everything for them.
The Accidental Product Manager
SEPTEMBER 14, 2020
The pandemic was a bad thing, but fast food restaurants are coming back Image Credit: jpellgen (@1179_jp). I think that we can all agree that the Covid-19 pandemic has been a very, very bad thing.
Advertiser: Amplitude
As part of our goal to continue helping our community during these times, we wanted to share with you this critical data on the state of digital products across industries and provide context on how businesses are responding to the changing winds.
The Accidental Product Manager
AUGUST 31, 2020
Covid-19 has made being close much more important to customers Image Credit: Chris Lewis. The arrival of the Covid-19 pandemic has resulted in a lot of different changes that have swept through many industries.
The Accidental Product Manager
AUGUST 24, 2020
Covid-19 has changed things for the coffee giant Image Credit: Kara Babcock. Let’s face it, everyone has been impacted by the arrival of the Covid-19 pandemic. Even those stores that you would have thought could have made it through an upheaval like this seem to have been impacted.
The Accidental Product Manager
APRIL 29, 2019
What should Gillette do about new cheap razors? Image Credit: lihua88. Shaving is something that men without beards or mustaches do just about every day. In all honesty, I don’t think that we spend a lot of time thinking about shaving – it’ just something that we do. Over at Gillette , since they make razors, they spend a lot of time thinking about how men shave and they have reached a startling conclusion : their products cost too much! The Challenges That Gillette Is Facing.
The Accidental Product Manager
AUGUST 17, 2020
The problem with cannabis is that it tastes really, really bad Image Credit: Katheirne Hitt. I can only speak for myself, but if I was a product manager who was put in charge of a marijuana product, I would be very, very happy.
Advertiser: UserTesting
Up to 80% of new products fail. The reality is harsh and the reasons why are endless. Perhaps the new product couldn’t oust a customer favorite. Maybe it looked great but was too hard to use. Or, despite being a superior product, the go-to-market strategy failed. There’s always a risk when building a new product, but you can hedge your bets by understanding exactly what your customers' expectations truly are at every step of the development process.
The Accidental Product Manager
JUNE 10, 2019
Boeing’s product managers need to find ways to rebuild trust Image Credit: Ferry Octavian. Every product manager job is different. Some are easy and some are hard. Right now, being the product manager at Boeing who is responsible for the 737 MAX jet would defiantly fall into the difficult category. The reason that this would be such a hard job to have right now is because this airplane has experiences a set of disastrous crashes.
The Accidental Product Manager
JUNE 17, 2019
Amazon is getting into a next-day delivery war with Walmart Image Credit: Kyle Brazil. Amazon is a large and powerful company that dominates the world of online selling. Walmart is a large and powerful company that dominates the world of bricks & mortar selling. These two firms are starting to come into conflict when it comes to next-day home delivery as Walmart starts to move into online sales and Amazon starts to move into home delivery.
The Accidental Product Manager
AUGUST 10, 2020
Pet store product managers are searching for ways to make their stores profitable Image Credit: Anders Porter. I have a dog. I suspect that many of you have pets also. I can only speak for myself, but I sure seem to spend a lot of money on food, leashes, toys, clothes, etc. for my dog.
The Accidental Product Manager
JUNE 3, 2019
Can a car ever have too many cup holders? Image Credit: Michael Sheehan. So if you were a product manager who was in charge of an automobile, what do you think that your #1 concern would be? Do you think that your customers would care most about how fast your car could go? How about how many doors it has or the size of its tires? Could it be the sound system or the built-in navigation system?
Advertiser: Skilljar
Whether you’re looking to kickstart or expand your customer education program, you need access to a budget. Learn how you can demonstrate the positive ROI of customer training and make the case for securing a larger budget in our latest eBook!
The Accidental Product Manager
MAY 20, 2019
Paper based circulars are still important to retailers Image Credit: Pamela Machado. So if you are running a business and you’d like to keep your customers aware and informed about what products you are offering, what’s the best way to go about doing this? In our modern age, a lot of product managers would look at their product development definition and say that you need to update your web site and they’d be correct.
The Accidental Product Manager
JULY 27, 2020
Hermès purses are in high demand even during the pandemic Image Credit: daisyli357. Just in case you didn’t know it, Hermès is a company that makes ladies’ purses among other things. Hermès is a French high fashion luxury goods manufacturer established in 1837.
The Accidental Product Manager
JUNE 24, 2019
Can American Idol be brought back from the dead? Image Credit: alogou1775. So who among us has not heard about the famous TV show “American Idol”? This is the show where anyone can try out to be on the show and the best singers are then selected to compete in a multi-week competition in which one of them will eventually be crowned the “American Idol” and potentially get a lucrative recording contract.
The Accidental Product Manager
JULY 15, 2019
Amazon product managers say “Bring It On” Image Credit: Julien. As I’m sure that we all know by now, Amazon is a very large company that does a lot of different things: they ship books and products, offer cloud computing resources, and even run an internet based television channel. The product managers at Amazon are under an enormous amount of pressure to always be looking for ways for the company to keep on growing.
Speaker: Esther Kieft, Delivery Manager (Group Technology) at Domino's Pizza Enterprises
It is well known that empathy is a key ingredient in creating lovable products, yet not all products offer the best customer experience. From meeting stringent deadlines to insufficient resources being available to carry out customer research, there is a range of reasons why customer empathy could be missing in product development. Join Esther Kieft, as she breaks down using empathy at a distance to evaluate the problems that customers are experiencing during this global health crisis.
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