UserVoice

Breaking Down the Product and Engineering Wall: A Catalyst for Product Success

UserVoice

While there are many reasons to unite your product and engineering teams, shipping better software faster is among the most compelling of the bunch. At UserVoice, we found that the separation of our product and engineering teams led to finger-pointing.

Product backlog keeping you up at night? Throw it away.

UserVoice

What would you say if I told you that your product backlog is hindering your product and engineering teams from building the software your customers actually want?

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The Top 5 Technical Skills Every Product Manager Should Know

UserVoice

While a technical background is a mandatory prerequisite for becoming a product manager, there are some technical skills worth having in your toolbox as a PM. The good news is you don’t need to go back to school to master these technical competencies either.

How we Doubled our Valuable Product Releases by Adopting Shape Up

UserVoice

Is the software you’re building delivering the most value to your customers? When we asked ourselves at UserVoice this very question at the beginning of 2020 we weren’t proud of our answer. Realizing (and admitting) we’d failed to maintain focus on one of the most important goals of any software organization was the harsh wake-up call our organization needed. One that prompted us to make drastic. Source. Expert Advice Product Management

Embedded Analytics Product Fit Guide - A Product Manager’s Handbook

Adding embedded analytics to your software doesn’t have to be an overwhelming task. This guide is the perfect companion for SaaS product managers. It will walk you through the process of choosing the right analytics provider step by step.

The PM’s Toolbox: Product Management Tools and the Problems they Solve

UserVoice

It’s no secret that product managers wear a lot of hats. They must simultaneously work as strategists, liaisons, analysts, and salespeople…and that’s all before lunch (working lunch , that is). The litany of tasks on a PM’s plate can seem overwhelming at a glance, but the market has responded to these challenges with a number of specialized solutions that many PMs now consider indispensable in their day-to-day.

Here’s Why Every Product Manager Must Learn to Love Data

UserVoice

“Big data.” It’s one of Silicon Valley’s favorite and most annoying buzzwords, yet there’s no data shortage in sight as data companies continue sprouting (and growing) like weeds. It’s clear that data is here to stay, but many product managers are still yet to embrace data-driven product management…and they’re making a big mistake. Here’s why every product manager should start paying more attention to data ASAP: It’s Not as Complicated as it Looks.

Focus on the Metrics that Matter: Identifying Your Product’s Key Metrics and KPIs

UserVoice

We live and work today in a world that is increasingly data-driven, but we cannot successfully adopt a data-driven approach to decision making without first identifying the metrics that matter most. In business, when faced with decisions, there’s far less “Because I think or feel like…” and far more “Because I crunched the numbers and they told me to.”

User Research vs Market Research

UserVoice

Overcoming your Company’s Fear of Failing

UserVoice

The latest generation of entrepreneurs has contributed its share of buzzwords and mantras to the business lexicon with mixed results. We all now know “unicorns” aren’t just mythical horses. Disruption” is a legitimate strategy for a company trying to break into a new market… and a legitimate fear for those already making money there. And, of course, we know the best way to hone your business. Source. General_PM Product Management

Product Management: Guide to Thriving as a Product Manager

As more organizations move from project to product thinking, Product Managers are occupying increasingly crucial roles. Download this guide to learn tips and strategies that will help you grow into a strong Product Manager and thrive in the position.

Top 5 Reasons Your Jira Backlog Fails You

UserVoice

There’s a strong chance you and your dev team are already relying on Jira for backlog management of technical projects, assigning bugs and scheduling sprints. And while Jira can be fantastic for managing these aspects, it has downsides as a thorough system of record for product management; most importantly, Jira often becomes a dumping ground for feedback and ideas without any purposeful. Source. Customer Feedback Product Management Product Management Process

How to Get Roadmap Buy-in: Tell a Good Story

UserVoice

Numbers are great—when the black ones get bigger and the red ones get smaller, it’s always a good thing. And yeah, charts are awesome—arrows pointing up and to the right portend great things in the future, especially when they look like a hockey stick. But it’s hard to make an emotional connection with facts and figures when you’re seeing them in a presentation. While you can intellectually. Source. Product Management

Building Relationships with Other Team Leaders

UserVoice

No product leader should be surprised how much their new job features coffee meetings and impromptu chats. There will be plenty of leaders at your level (sales, support, success, marketing, etc.) and while you may be the one given domain over the roadmap, your stakeholders take these peers’ opinions of your work into serious account. How do you build solid, open relationships with these key. Source. General_PM Product Management

The PM’s Guide To Getting Stuff Done: Tackle Your To-Do List in 3 Easy Steps

UserVoice

Is your to-do list looking more daunting than doable lately? It happens to the best of us sometimes. Fortunately, there’s several easy ways you can tame your to-do list and improve your productivity–and in turn, your product. Here’s 3 steps you can take to start tackling your to-do list: Step 1: Get Organized With the Right Tool(s). Everyone has their own organization style, and that’s okay.

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Report by Dresner Advisory Services: Embedded Business Intelligence Market Study

According to the 2020 Dresner Embedded Business Intelligence Market Study, embedded business intelligence is crucial for application success. This report explores the current state of BI and why application teams are increasingly choosing an embedded solution.

The power of a well-timed NO…and how to give one to your boss

UserVoice

Saying no is a true art. First off, it’s in our nature to say yes – humans are eager to please, seeking positive confirmation from those we respect. This can be traced back to our prehistoric ancestors, who viewed belonging to a group as a survival tactic while facing the hardships of Ice Age living. And it didn’t die off with wooly mammoths.

7 Customer Feedback Nightmares Every Product Manager Should Avoid

UserVoice

Bill Gates once famously said “Your most unhappy customers are your greatest source of learning.” While it’s a poignant quote, it doesn’t mean unhappy customers are your goal (there’s only so much positive spin Silicon Valley can put on failure). Prevention, as always, is the best medicine. With that in mind, here are 7 of the most common customer feedback nightmares Product Managers face and a. Source. Product Management Process

How to Onboard Junior Product Managers for Success

UserVoice

As your product management team grows, you will inevitably bring on some more junior product managers. Some may have a couple of years under their belt, while others may be fresh out of school or recent converts from engineering, design, analysis, or project management. It would be easy to view these new product managers as a distraction from your own daily grind, or even as competition, but this. Source. Product Management Product Management Process

How to Get Valuable Product Insight from Customer-Facing Teams

UserVoice

Internal feedback can come from lots of different places within your organization, and it’s essential for a product manager to capture and address it all, regardless of where it’s coming from. Let’s take a look at which groups are the most influential and how to handle their input. We recently published a report on The Influence of Feedback on the Product Development Process , based on findings from a survey of 200 people in product roles of varying seniority at a range of organizations.

Re-Thinking Translation for Business Growth in a Digital-First World

Effective localization is critical to business expansion. But traditional translation processes can't keep pace with today's agile, omnichannel realities. Read our eBook to discover the limitless possibilities uncovered by agile translation management.

BASiS Speaker Series: Stop listening to your gut and start talking to your buyers

UserVoice

You’re building the wrong product, and that’s leading to some pretty dire consequences. While that’s not the most uplifting thing you can hear as someone working in product management, it’s also essential to both your individual success and the viability of your entire company. Got your attention yet? These words of warning are courtesy of Price Intelligently’s CEO and co-founder Patrick Campbell. Source. Product Management

Confessions of a Product Manager or ‘What I wish I’d known sooner about product monetisation’

UserVoice

“Launching isn’t hard. Coming up with an idea isn’t hard. Making something isn’t hard. It’s everything that comes after that.” – Jason Fried. Having written previously about the importance of monetisation to Product Managers it came as a shock recently to hear that my own product, Newsmart (a DowJones venture), is to be shuttered after nearly 3 years. Like many startups, Newsmart now cites. Source. Product Management

Gleaning Product Insights from Your User Onboarding Process

UserVoice

The customer onboarding process is a vital stop on the path to customer happiness and product success.

How to Distinguish Between Your Product Roadmap, Product Strategy, and Product Vision

UserVoice

While you might “own” the product, your product’s vision should be coming from the top of the house. It should be driving everything in your organization, not just product development. Sales, operations, technology… all of it should be working toward a common vision. So, if the vision isn’t the responsibility of the product team, what is? Let’s use a hypothetical example — a space travel. Source. Product Management Product Management Process

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Rightpoint Launches Cadillac's Reimagined In-Vehicle Experience

Every company is either an experience company today or will need to reinvent themselves to become one. Learn how Cadillac is using research, experience design and organization change to deliver a next-generation user experience.

How to Spot the Gaps You Inherited

UserVoice

Outline Introduction: Product Management is all about filling gaps Understanding Your New Role The unique character of PM – varied expectations A little due diligence can go a long way You’ll need time to pick out the mismatch between expectations and reality Taking Measure of the People PM is a “people” role first and foremost A company is more than the content of its org chart Knowing. Source. General_PM

The Best Product Management Events Happening in 2017

UserVoice

There are plenty of fantastic ways to keep your product management skills sharp and keep up with evolving industry trends and new technologies. There’s no shortage of product management blogs, podcasts, and reading lists out there to keep you in the know. However, real, in-person events such as meetups and conferences are by far the best way to keep up with industry trends while simultaneously. Source. Product Management

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How to Ace Competitive Analysis

UserVoice

Constantly comparing yourself to your peers might be silly when you’re in high school, but in the work world, it’s a different story. Keeping tabs on the competition in business isn’t a petty affair. Your company’s ability to know what other players in your market are up to is essential to hold onto your current customers and achieve the growth your stakeholders are counting on. Source. Product Management

The Recipe for a Balanced Feedback Diet

UserVoice

As the cliche goes, “the customer is always right.” Unfortunately, most customers can’t agree on what exactly they want. Today’s customer profile most likely doesn’t encompass everyone you plan to serve a couple years from now. And, oh, yeah, customers aren’t exactly concerned about whether your company is making money, as long as you’re meeting their needs. That’s why customer feedback is only one ingredient in your product strategy and planning process.

Making Software Pirates Pay: An E-Commerce Playbook

Vendors large and small have been using software intelligence to understand who is using unlicensed versions of their software so they can develop data-driven strategies to identify and convert unpaid users, generating new license revenue.

The Best Product Management Tools and the Problems they Solve

UserVoice

As a product manager, you probably wear a lot of hats. Strategist. Liaison. Analyst. Salesperson. QA…and those are just the ones you wear before lunch. With the litany of responsibilities on your plate, eliminating inefficiencies becomes an(other) important task. Fortunately, there’s no lack of solutions. There are tons of specialized product management tools available today to solve some of your most frustrating challenges.

The One Question You Need to Answer as a New Product Leader

UserVoice

Outline The One Question What Could Inhibit My Ability to Succeed? Is it people, process, policies, vision, etc? What do I have control over and what do I not? Do I have the influence i need to change things for the better? Prioritizing Potential Problem Areas Eisenhower Model – Urgency vs. Importance Avoid the time vampires and zombie efforts It’s not you, it’s me… Make a Plan to Tackle. Source. General_PM Uncategorized

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Stop Building for the Sake of Building

UserVoice

More is better, right? The more stuff your product can do, the more markets and personas you’re satisfying. The more capabilities you have, the fewer reasons for a prospect to say no. The more functionality, the longer people will spend using it. The more things it can do, the more people will pay for it. Well, let’s not get ahead of ourselves… That might hold true for a Swiss Army. Source. Product Management

Tactical. Operational. Strategic. The Three Rungs on the Product Management Career Ladder

UserVoice

Before your mind wanders too far, let’s set the record straight. In B2B product management, tactical, operational and strategic refer to layers in the customer organization – not your job responsibilities. Master each of these customer domains and the next rung on the product management career ladder awaits. When the product management/marketing profession was in its childhood, upward mobility. Source. Product Management Product Management Process

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Leading Advertising and Analytics Company Outperforms With a Graph Database

Xandr, a division of AT&T, has built an identity graph that connects information on people, households, and more. The company is using this graph to provide advertisers an ability to deliver commercials more successfully than ever before. Learn more.