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Grounded: Product Management Lessons from the Southwest Airlines Fiasco

280 Group

As a product manager and trainer, the recent Southwest Airlines flight cancellations over the holidays hit close to home for my family and me. I’ve read that Southwest Airlines had a system failure directly related to not addressing their tech debt over time. One of those challenges is managing and paying down tech debt.

Airlines 156
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Hi Fly: A Lean Airline Story

Melissa Perri

I had never heard of this HiFly airline before. HiFly is an airline for hire. Because their planes are unmarked, they can fly routes for all major airlines and private companies. When an airline like Norwegian is starting out, they don’t invest in new planes until they can justify the cost. And it’s genius.

Airlines 223
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Webinar: How Southwest Airlines’ Agile Transformation Helped Them Adapt to Unpredictable Challenges

Agile Velocity

According to Airlines for America, U.S. passenger airlines incurred $35B in net losses in 2020 because of the pandemic. For the past few years, Southwest Airlines has been building Agile capabilities within their organization to adapt to any challenge thrown their way. Director, Technology at Southwest Airlines.

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Rethinking Airline Strategies

Dear Strategy

On this episode of Dear Strategy, we analyze an airline story involving a cancelled flight, a premium seat, and a not so premium re-booking experience. But now, more than ever, airlines may need to start re-thinking their strategies – especially with respect to how they’ve been treating their customers. And boy was I right!

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From Airline to Super App ? The Journey of AirAsia

Mind the Product

The post From Airline to Super App – The Journey of AirAsia appeared first on Mind the Product. Alfonso Fiore, Head of Product for packages at AirAsia, explains how teams might go about entering the super app race, by sharing how his team is in the process of doing exactly that, right now.

Airlines 105
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Dear Strategy 111: Rethinking Airline Strategies

Dear Strategy

On this episode of Dear Strategy, we analyze an airline story involving a cancelled flight, a premium seat, and a not so premium re-booking experience. But now, more than ever, airlines may need to start re-thinking their strategies – especially with respect to how they’ve been treating their customers.

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Core Values and Agility Move Southwest Airlines Through the Good & Challenging Times | Emily Beatty & David Hawks

Agile Velocity

There have been many times in Southwest Airlines history where times were great. Watch this video to explore how Southwest Airlines’ core values and agility enabled their teams to come together during times of crisis and work towards the same goal. . About Emily Beatty | Strategist @ Southwest Airlines.