Dear Strategy
MAY 23, 2020
On this episode of Dear Strategy, we analyze an airline story involving a cancelled flight, a premium seat, and a not so premium re-booking experience. But now, more than ever, airlines may need to start re-thinking their strategies – especially with respect to how they’ve been treating their customers.
Dear Strategy
MAY 11, 2020
On this episode of Dear Strategy, we analyze an airline story involving a cancelled flight, a premium seat, and a not so premium re-booking experience. But now, more than ever, airlines may need to start re-thinking their strategies – especially with respect to how they’ve been treating their customers. And boy was I right!
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The Accidental Product Manager
JUNE 10, 2019
This was followed in March when Ethiopian Airlines Flight 302, involving the same Max jet model, also crashed minutes after takeoff, killing all 157 people on board. At the same time, some airlines may decide that they want to receive their aircraft earlier than was originally scheduled. 189 people died.
The Accidental Product Manager
JUNE 26, 2023
firm Boeing and both companies sell hundreds of their large airplanes to airlines around the world. The first was that airlines would keep on using big, congested hub airports to transfer their passengers between connecting flights. Click here to get automatic updates when The Accidental Product Manager Blog is updated.
The Accidental Product Manager
MAY 9, 2022
They spend over two decades trying to get airlines interested in buying it. The reason that this plane was not successful was because airlines didn’t think that they could fill the 555 seats and the fact that the aircraft cost US$445.6M. Boeing has secured orders for its larger 777X from many of the world’s airlines.
UserTesting
OCTOBER 9, 2018
In a recent webinar, guest speakers Devin Harold, UX Research Manager at Verizon, and Nayaab Lokhandwala, UX Researcher at Alaska Airlines, sat down with us to share how they’ve been leveraging the power of customer interviews with UserTesting’s Live Conversation … The post Connecting with customers in real time: Q&A with Devin Harold from (..)
Roy Madden
APRIL 4, 2020
But to really stay ahead of the curve, it pays to search beyond the publishers you already follow – to the blogs, articles, reports, and debates that are turning heads, but almost buried among the noise online. You’re looking for ground-breaking stories and reports about the airline industry. Cut through the noise with Exclude.
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