Mironov Consulting

FEBRUARY 7, 2024

as well the language of development/design (process, analysis, technology) How director roles are different from individual contributors, and which might be the best fit for different folks How B2B/enterprise companies (and therefore product management) is different from B2C companies.

Airlines 52

Airlines B2C Government Banking 52

Alchemer Mobile

JUNE 11, 2019

Picture this: You’re sprinting through the maze-like airport as the airline calls your name over the intercom. If you’re a travel brand developing an app for your airline, hotel, rideshare, etc. United Airlines’ recent app upgrade introduced several new unique features to enhance the customer experience using personalization.

Feedback Software 180

Feedback Software Travel Airlines Customer Experience 180

Agile Velocity

SEPTEMBER 28, 2023

Embracing Business Agility Across the Organization Agility isn’t limited to IT or software development—it can benefit all areas, including HR , finance/procurement , and marketing.

Agile 105

Agile Airlines Customer Feedback Finance 105

The Accidental Product Manager

MAY 9, 2022

This caused the Airbus product managers to have to change their product development definition and go back to their drawing boards and come up with a new plan. They spend over two decades trying to get airlines interested in buying it. Boeing has secured orders for its larger 777X from many of the world’s airlines.

Airlines 65

Airlines Product Management Product Manager Management 65

Alchemer Mobile

FEBRUARY 18, 2021

If we look at the charts below, you’ll see data from two apps: An airline app and a lodging app. We’ll get you the tools in place to reopen successfully and our world-class customer success team will help you develop strategies to navigate this “new normal” in 2021 and beyond. Ready to take your app to the next level?

Travel 230

Travel Feedback Software User Testing Strategy 230

ProductPlan

OCTOBER 1, 2020

Teacher/plumber/airline pilot: So, what do you do? Teacher/plumber/airline pilot: Me too! Teacher/plumber/airline pilot: Someone pays you to own products? It originated as part of the Scrum agile framework in software development, which has been around only a couple of decades. PO: I’m a product owner.

Airlines 99

Airlines User Testing Customer Experience Software Review 99

Alchemer Mobile

OCTOBER 11, 2018

– Francis Brown, Product Development Manager at Alaska Airlines. “At the heart of every product person, there’s a desire to make someone’s life easier or simpler. If we listen to the customer and give them what they need, they’ll reciprocate with love and loyalty to your brand.”. Bill Gates, Microsoft.

Product Management 225

Product Management Product Manager Airlines Customer Experience 225

The Product Coalition

FEBRUARY 12, 2019

Here’s my best guess at Southwest Airlines’ strategy circa the 1970s (it has changed little since): (1) Buyer + $ value pool. over-served by major airlines) who want a faster and similarly low-cost alternative. There is a big trend emerging in airline de-regulation. you can only book with the airline thus avoiding royalty fees.

Airlines 60

Airlines Strategy User Friction Analytic Tools 60

The Product Coalition

JANUARY 17, 2021

Thereby finding & developing methods for preventing attacks and securing the network. Before starting the task, the ethical hacker must inform software developers or hardware manufacturers. You can’t be a good ethical hacker if you don’t develop your problem-solving skills. What is Ethical Hacking?

Reporting Tools 143

Reporting Tools Research Software Technical Review Certifications 143

Product Club

JANUARY 6, 2019

Several leaders had a big impact on my personal and professional development in 2018, as I made a transition from consulting on product and engineering strategy and execution with TribalScale in MENA to an internal product role with OLX Group in Europe. Mentors are all around us when we look through our life and workplace.

Airlines 59

Airlines Leadership Vision Consulting 59

The Product Coalition

DECEMBER 8, 2021

Voice search in the hospitality technology industry has developed with many innovations. Voice search development has also brought an opportunity for mobile app development companies to create innovative custom software development. These voice search technologies can improve customer experiences and business operations.

Reporting Tools 161

Reporting Tools Data Visualization Research Software Travel 161

Mind the Product

FEBRUARY 10, 2020

These individuals want the ability to develop new ideas and pursue them,” he says. He’s coached executive teams at Capital One, International Airlines Group, HSBC, Google, and Amazon, to name a few. What he does, he says, is to get these senior people to understand that they need to develop a system to adapt to changing circumstances.

Wireless 126

Wireless Airlines Workshop Agile 126

The Accidental Product Manager

AUGUST 24, 2020

Now that they are once again able to reopen them, they need to revisit their product development definition and find new ways to generate money for the company in a world that has completely changed. Companies including big retailers and airlines are making longer-lasting changes as the coronavirus reorients daily life in the U.S.

Airlines 65

Airlines Product Management Product Manager Management 65

The Product Guy

JULY 4, 2019

At Hewitt, I was a Business Analyst on the TWA (Trans World Airlines) and Nalco Team. After Hewitt, I became a Program Assistant of Northwestern University Center for Talent Development for Gifted Kids where I managed the application process for four different programs: preschool, elementary, junior high, and high school.

Research Software 153

Research Software Product Management Product Manager Systems Review 153

Intercom, Inc.

JANUARY 12, 2022

Benn: The modern data stack is the catchall term for the new set of data tools that are being developed on the backs of data products moving to the cloud. Engineering wasn’t a practice that developed overnight. IT wasn’t a practice that developed overnight. New tools, same problems. Why is Delta faster on this?

Data Visualization 151

Data Visualization Analytic Tools Research Software Reporting Tools 151

Radical Product

MARCH 19, 2021

For the developer, this was a fatal flaw because a large percentage of airport revenues come from retail. The focus on being big meant it was built as a hub for airlines ignoring the fact that no major airline was willing to make Berlin its hub. Ironically, a BHAG was a barrier to building a good product.

Vision 52

Vision Airlines Construction User Testing 52

Radical Product

APRIL 16, 2019

Airlines knew the product well and bought it year after year. US based airlines such as JetBlue had Airbus fleets. Boeing was having to play catch-up and was at risk of losing their major client, American Airlines, to Airbus. These are great execution techniques to minimize risk and develop products using quick feedback loops.

Feedback Software 40

Feedback Software Airlines User Testing Product Research 40

Mind the Product

JULY 25, 2019

There’s nothing wrong with that, though over time many rules-based products get increasingly frustrating: ever tried calling an airline or a bank? Developing an AI roadmap is like planning an apprenticeship for your product. But rules are just decisions that someone else made for the product to follow.

Artificial Inteligence 104

Artificial Inteligence Roadmap Data Visualization Airlines 104

Atlassian

JANUARY 13, 2022

The estimated costs in damage of this downtime included $60 million in long-distance charges; 200,000 lost airline reservations; and 75 million missed phone calls. Development teams usually create a list of guidelines known as coding conventions. That’s why improving your code quality is necessary. Embrace coding conventions.

Software Review 59

Software Review Feedback Software Reporting Tools Weak Development Team 59

The Accidental Product Manager

JUNE 19, 2023

Alternatively, GM has developed an in-dash system that includes a commerce platform where users can pre-order from Dunkin’ Donuts or Starbucks. firm Boeing and both companies sell hundreds of their large airplanes to airlines around the world. It also has the ability to locate a nearby ExxonMobil station.

Data Visualization 65

Data Visualization Dashboard Product Management Product Manager 65

Pragmatic Marketing

MAY 23, 2017

As product professionals, we internalize this lesson and combat its occurrence by taking an outside-in approach when it comes to product development. Aside from the customers you interviewed to discover market problems and develop product requirements, the rest of the world has never heard about your product.

Branding 70

Branding User Testing Marketing Airlines 70

Atomic Spin PM

OCTOBER 23, 2018

Take booking airline tickets, for example. We might start with the user opening the [insert airline] app on their phone and searching for round-trip flights from Boston to Grand Rapids for February 2–7. The user’s goal is not to use an airline app; it’s to get to and from Grand Rapids safely.

Airlines 40

Airlines Customer Experience Books Naming 40

Product Innovation Educators

NOVEMBER 23, 2020

He talked with over 140 global business leaders, includes leaders at Google, Microsoft, Coca-Cola, Feeding America, United Way, Verizon, Southwest Airlines, and many more. Thank you for being an Everyday Innovator and learning with me from the successes and failures of product innovators, managers, and developers.

Airlines 70

Airlines Product Management Product Manager Data Visualization 70

Intercom, Inc.

JUNE 19, 2018

Moreover, when new innovations are developed for the customer support industry, they are often framed as a way to cut costs rather than offering better service. These changes can already be seen at companies such as Dutch airline KLM. 1 obstacle for these executives.

Reporting Tools 216

Reporting Tools Research Software User Testing Customer Experience 216

The Accidental Product Manager

DECEMBER 6, 2021

The problem is that food delivery services have not yet figured out how they can change their product development definition in order to create repeat customers. firm Boeing and both companies sell hundreds of their large airplanes to airlines around the world. Airbus is always locked in battle with the U.S.

Customer Experience 65

Customer Experience Product Management Product Manager Airlines 65

The Product Coalition

JUNE 17, 2019

For many years CSSSR has been developing IT systems for the biggest online banks, witnessing their success firsthand. To begin with, the development of new functionality requires considerable resources, including people. In-house resources were enough to develop and support these services.

Banking 102

Banking Development Team Review Software Review Technical Review 102

Product Innovation Educators

APRIL 11, 2022

Examples of classic disruption like Southwest Airlines relied on new technology, but the industry was the same. 7:35] What are some examples of changes in the business environment that influence strategy development? Today, the industry is no longer the industry. Take the automotive industry. ” – Ron Adner.

Strategy 91

Strategy Automotive Research Software Product Strategy 91

Product Talk

SEPTEMBER 1, 2021

First, there are the businesses, like CLEAR, that work directly with Human API, then the partners those businesses work with, like airlines, and ultimately the consumers themselves. Lisa says that as the product team builds solutions based on their conversations with customers, they also create assets to announce these developments.

Product Research 221

Product Research User Testing Technical Review Data Visualization 221

Mind the Product

APRIL 5, 2017

Remember the last time you had to call an airline to change your flight and got stuck in a voice recognition circle of hell? A poorly executed chatbot (#abby) will provide more pain and frustration to your consumer than no chatbot.

Artificial Inteligence 75

Artificial Inteligence Airlines Customer Experience Startups 75

Intercom, Inc.

NOVEMBER 17, 2021

Liam: And so, to avoid these kinds of mistakes from the get-go, should people go about developing a messaging strategy? I’ll give an example from airlines. I’ve worked with lots of airlines, and in their own communications, they refer to airports by three-letter codes. What would that involve? ’ No.

Messaging 118

Messaging Customer Experience Branding Airlines 118

Product Innovation Educators

AUGUST 28, 2017

First, a good example of a crisis is what has occurred with United Airlines lately and some high-profile incidents with customers on their airplanes. When a crisis occurs, if it involves a product, there will be many questions for the product manager and others involved in developing the product. It’s not about spinning the situation.

Airlines 52

Airlines Product Management Product Manager Management 52

Mironov Consulting

AUGUST 8, 2017

Frequent reminders about our specific audience (‘brick-and-mortar retail shoppers trying on shoes and clothes in stores’) can help our (mostly male, mostly online-shopping, mostly sneaker-wearing, mostly fashion-uninterested) developers notice that store associates know things we don’t – such as how much those red-lacquer-soled shoes cost.

User Testing 101

User Testing Customer Experience Analytic Tools Research Software 101

DISQO

AUGUST 13, 2019

Across the board, car dealerships, cable companies, healthcare providers, and airlines topped the list. Using Alpha and other methodologies to understand customer pain points, online behavior, and preferences, Koley is able to bring the voice and point-of-view of the customer into ongoing discussions and solutions development.

Feedback Software 49

Feedback Software User Testing Weak Development Team User Friction 49

PMLesson's Ace the PM Interview

DECEMBER 3, 2020

I also explained how I would integrate with the airlines, so passengers could get an invite to begin their adventure the moment they landed. Having a clear framework helped me develop an ok answer. My solution wasn’t particularly original, but shows you don’t need to invent something new to impress. The interviewer was blown away.

Weak Development Team 98

Weak Development Team Customer Experience User Testing Feedback Software 98

Mind the Product

APRIL 18, 2017

Most recently Jeff co-founded Neo Innovation (sold to Pivotal Labs) in New York City and helped build it into one of the most recognized brands in modern product strategy, development and design. She most recently led the product development of Google Now, a digital assistant that proactively brings information to you through the day.

Research Software 76

Research Software User Testing Customer Experience Workshop 76

Amplitude

OCTOBER 9, 2018

In today’s fiercely competitive age of product, efficient growth of engaged, happy users is the Holy Grail of product development. The product team at Volaris, Mexico’s #1 ultra-low cost airline, was hunting for ways to increase cart size at checkout. Growth can no longer be an afterthought or solely the responsibility of marketing.

Engineering 102

Engineering Reporting Tools Analytic Tools Data Visualization 102

svpg

DECEMBER 6, 2016

Have you ever received a text notification from your airline about a flight delay before the ground crew in the waiting area has the information? Have you been unclear on whether to call your bank’s web support or banking support line to answer a particular question?

Product Research 60

Product Research Banking Airlines Transportation 60