Remove Airlines Remove Differentiation Remove Product Research
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Product Differentiation – What Does Your Product Do Better?

BrainMates

Product Differentiation - What Does Your Product Do Better? By ADRIENNE TAN Be 'Better' Creating new products has become remarkably easy in today’s technology-driven landscape, leading to a market saturated with entrants. This is where effective product management plays a crucial role.

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Post-Pandemic Mobile App Improvement Strategies by Industry | Travel & Hospitality, Retail & Shopping, Food & Drink

Alchemer Mobile

Key findings from our research include: Looking at DAU over time is the best way to understand drastic changes in app usage. The first app is an airline, which has seen a massive drop in DAU. Advice for mobile apps in the Retail and Shopping category: Proactively ask for feedback from customers.

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How customer support can keep up with customer expectations

Intercom, Inc.

In a recent survey of customer support leaders, Aircall, an internet phone system specifically built for online call centers, found that controlling costs was the No. Forward thinking companies are starting to make service a part of their product, with messaging at the core. 1 obstacle for these executives.

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How to Avoid Patch-Work Innovation

The Product Coalition

I came across an opportunity from a reputable airline requesting for innovative ideas on how to curb food wastage on flights. All good and altruistic as it sounds for passengers, stakeholders in the production chain (the food suppliers, packers, cleaners) and ultimately the airline’s bottom-line.

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Startups need dual theories on distribution and product/market fit. One is not enough

Andrew Chen

It’s hard to be a product without a strong theory of distribution Here’s a common startup situation. A team busts their ass for months building the first version of their product. Now a big question emerges — how do you get the first people to use your product? It’s almost done.

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Breaking the Shop and Marketplace Conundrum

The Product Coalition

Market Entry I have witnessed businesses joining marketplaces in order to enter and test the local market. For products that carry strong cultural nuances especially food and fashion, it may take time to gain acceptance. The answer is perhaps not an either-or but a question of when and how. The Strategy?—?Breaking

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??Shep Hyken on getting customers to come back again and again

Intercom, Inc.

I talked to a number of people and asked them, “If every airline took away the miles and you couldn’t get those free trips anymore, would you continue to fly on that airline?” The first place most people go to when they need help solving a problem with a product or a service is that company’s website.