Airlines and Sales Training - Product Management Today

Top Customer Success Trends To Watch For In 2020

Gainsight

DECEMBER 23, 2019

Sometimes CSPs [Customer Success Professionals] didn’t have this cause they hadn’t gone through sales training, they didn’t understand all the basics that maybe a salesperson might. You know, when I fly on an airline, I’m the decision maker, I’m the approver, I’m the user, like the same person.

Customer Experience

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Intercom on Product: Accelerating your strategy after COVID-19

Intercom, Inc.

JUNE 3, 2021

Then there’s also X as in you want to do sales training, you need to make sure that everyone’s up to speed on the opportunity. We’re just talking about we don’t have great penetration in, I don’t know, let’s say healthcare or airlines or whatever. At some point, you need to add incrementally.

Strategy

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Product Management Today

Top Customer Success Trends To Watch For In 2020

Intercom on Product: Accelerating your strategy after COVID-19

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