eG Innovations

OCTOBER 1, 2021

The CUGC Women in Tech Group was started five years ago by three female CTPs and over the years has provided a mentoring program for those looking to advance their professional development with Citrix technologies. Jen is also one of the few women Citrix Technology Professionals (CTPs).

Certifications 64

Certifications Analytic Tools Technology Customer Experience 64

The Product Coalition

AUGUST 31, 2022

Photo created with the help of canva I just completed a course at Product School, “Product Analytics Micro-Certification (PAC)™,” To commemorate this moment, I decided to write about product analytics in general. Now didn’t I say “product analytics”? First, let’s dive into what product analytics is.

Analytic Tools 123

Analytic Tools Data Visualization Certifications Product Management 123

Userpilot

MARCH 16, 2023

If you want to create an onboarding experience optimized for speed, you might consider using no-code user onboarding tools. One downside is the risk of choosing the wrong tool. There are a number of tools on the market. Choosing the right solution is very important for you and your business. Book a demo now.

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience User Testing 98

Userpilot

AUGUST 23, 2023

This change has been primarily driven by increased access to analytics tools like Userpilot that help businesses achieve product growth. A product analyst needs to have the following skillsets: Technical skills: data analysis , data visualization, statistical analysis, and technical tools.

Data Visualization 98

Data Visualization Reporting Tools Analytic Tools Research Software 98

Userpilot

JUNE 3, 2022

As the market gets more competitive, SaaS companies are increasingly relying on product-led marketing strategies to gain traction. We’ve compiled a list of the best resources to get you started – from tools and blogs to courses. CXL’s Product Marketing certification course is an industry standard.

Research Software 98

Research Software Analytic Tools Feedback Software Data Visualization 98

Userpilot

NOVEMBER 20, 2022

This usually comes in different forms of adapted content, like recommendations based on previous searches, in-app guidance based on user behavior, responses to social media comments, etc. Provide in-app guidance in the form of subtle hints, tooltips , or other in-app messages where users need it.

Customer Experience 98

Customer Experience Feedback Software Analytic Tools User Testing 98

Usersnap

NOVEMBER 17, 2022

You want to be competitive within your SaaS industry, no doubt. In order to accomplish this though, you have to level up your customer data platform like Hubspot. Using HubSpot integrations enriches the data and information you have about your customers, and can help you grow your SaaS business massively. What is HubSpot?

Feedback Software 52

Feedback Software Analytic Tools Data Visualization Embedded Analytics 52

The Product Coalition

MAY 20, 2020

Graphs, charts, maps, and tables are powerful communication tools, helping to make data more accessible. It’s also a very powerful tool for sales, marketing, and for sharing information with stakeholders. Certainly, they’ll be the person with the best tool recommendations! Platforms for Data Visualization 1.

Data Visualization 89

Data Visualization Analytic Tools Reporting Tools Embedded Analytics 89

Userpilot

JANUARY 26, 2023

Wondering how to run a successful SaaS onboarding process to make sure you are setting users up for success from the start? In this article, we cover: What SaaS customer onboarding is and why it’s important. Onboarding best practices for SaaS companies. What is SaaS customer onboarding?

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience Data Visualization 98

The Product Coalition

JULY 18, 2020

Product Analytics is the term applied to the automated gathering, analysis, and visualization of data. Most people first get their introduction to analytics through the popular Google Analytics, but there is a variety of analytics software specifically for tracking user actions on digital products.

Data Visualization 117

Data Visualization Analytic Tools Research Software User Testing 117

ProductPlan

JUNE 5, 2020

There is one learning opportunity that signifies the mastering of a topic (and enhances your LinkedIn profile): Product management certifications. Here’s even more good news: There are many product management certifications and courses available today. 4 Product Management Certifications That Are Worth Your Time.

Certifications 105

Certifications Customer Experience Artificial Inteligence Product Management 105

Mironov Consulting

AUGUST 29, 2023

Let’s focus on a specific subset of product waste: building capabilities that are readily available from non-competing SaaS vendors – which we could rent at 1-5% of the cost of building them ourselves.  Renting rent rent rent rent We’re in the HR software business rent build?

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Engineering 52

Userpilot

JULY 14, 2021

Written by content writers who have never used any of those tools, and frankly – have no clue what they are talking about. Because we’re just a different kind of onboarding tool! ?????. There are no one-size-fits-all tools – don’t trust the reviews! Pendo offers very robust analytics, but it comes at a high price.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 105

The Product Coalition

OCTOBER 11, 2019

In this article I want to introduce you to the 6 best platforms for attending these courses. Every platform offers a variety of product management courses. After you finish the course successfully, you get a course certificate. Coursera for Business: Coursera for Business is the professional learning platform from Coursera.

Analytic Tools 60

Analytic Tools Reporting Tools Certifications Data Visualization 60

PMLesson's Ace the PM Interview

JULY 13, 2020

There’s no set skillset or formal certification for PMs like there is for Project Management (PMP). Lot’s of programs exist to help you upskill quickly, and with growing competition, certification (coupled with experience!) Still, there’s a place for certification on your resume. might give you the boost you’re looking for.

Certifications 52

Certifications User Testing Data Visualization Feedback Software 52

Userpilot

DECEMBER 3, 2022

In this article, we cover the following: What UX design is and why UX is important in SaaS. Collect customer feedback with in-app surveys. Push the most successful new solution out to your entire customer base. Improve user experience by triggering contextual in-app flows with images and videos. What is UX design?

Feedback Software 98

Feedback Software Research Software Analytic Tools User Testing 98

Userpilot

SEPTEMBER 30, 2022

15+ strategies to offer seamless digital customer experiences and drive retention for your SaaS. Digital customer experience references the part of the journey that’s experienced virtually in digital channels, such as mobile app experiences, website browsing, social media interactions, etc. What is digital customer experience?

Customer Experience 98

Customer Experience User Testing Data Visualization Feedback Software 98

Userpilot

OCTOBER 16, 2022

For customer-centric SaaS companies, customer intimacy is indispensable to driving product growth. Customer intimacy is based on building an intimate relationship with the customers, so only you can offer a solution for their unique needs. Measure how your customers behave inside your app to improve the customer experience.

User Testing 98

User Testing Feedback Software Research Software Analytic Tools 98

Gainsight

SEPTEMBER 26, 2023

For SaaS companies in 2023, it simply isn’t possible for Customer Success Manager (CSM) headcount to keep pace with business growth. Digital customer education refers to using a learning management system (LMS) and a digital customer academy to increase the reach, impact, and efficiency of training. Certifications.

Education 52

Education Customer Experience Customer Feedback Reporting Tools 52

Userpilot

MARCH 11, 2022

Must have product management tools : Userpilot for product adoption, Hotjar for heatmaps and recordings on how users engage with your product, Airfocus for prioritization and road mapping, Cord for collaboration, and UXPressia for story mapping. Best product management tools to add to your toolkit. User survey tool – Hotjar.

Analytic Tools 98

Analytic Tools Data Visualization Research Software Feedback Software 98

Userpilot

FEBRUARY 3, 2023

In SaaS, onboarding is the key to not only converting free users into paid customers but also driving long-term loyalty. Capture their thoughts with in-app microsurveys. Using this method, you will ensure customer success because the user will finish onboarding knowing exactly how to reach their desired actions with your tool.

Onboarding KPIs 98

Onboarding KPIs Customer Experience User Testing Customer Feedback 98

Userpilot

JANUARY 19, 2021

As Steve Jobs once said: “ You have to start with customer experience and work your way back toward the technology, not the other way around. ”. What he really should have said was, “You have to start with measuring customer engagement and then work your way back toward the technology.”. But how do you measure it?

Analytic Tools 98

Analytic Tools Feedback Software Research Software Customer Experience 98

Mixpanel

MARCH 25, 2020

It requires navigating an exponentially crowded MarTech landscape , making data un-siloed and accessible, implementing and integrating new technologies, then equipping teams with the right skills and mindset to translate all of that data and technology into business value. New Partner Certification Series.

Analytic Tools 45

Analytic Tools Feedback Software Data Visualization Certifications 45

Amplitude

JULY 2, 2019

Yet these Many companies recognize the need to enable their digital teams with product analytics & intelligence, but often lack the expertise and resources to successfully do so. The Insights Expert has successfully completed training modules and a strategy certification assessment. A Global Community of Trusted Experts.

Data Visualization 78

Data Visualization Analytic Tools Certifications Customer Feedback 78

Userpilot

DECEMBER 19, 2022

Think about how Slack targets senior operations staff or how HubSpot advertises its CRM software to upper management. Companies are getting smarter with their B2B marketing strategies so try to identify patterns in the channels they target or customer engagement tools they use. cancel their SaaS subscription). Churn rate.

B2B 105

B2B User Testing Research Software Analytic Tools 105

Userpilot

JULY 13, 2022

Amplitude blog focuses on data analytics in product management. The Reforge blog helps product managers with topics like analytics , team management and development, product leadership , or product strategy. Userpilot is a product growth and digital adoption software. SaaS Product Adoption: The Ultimate Guide.

Blog 98

Blog Analytic Tools Research Software Feedback Software 98

Userpilot

MARCH 3, 2022

Competence in using product analytics tools is a must for product managers, and the recruiters will be looking for them in your resume. Product management certificates are not likely to give you an advantage and may highlight a lack of experience. Using product management jargon will help your resume pass through ATS.

Data Visualization 98

Data Visualization Analytic Tools Technical Advisors User Testing 98

Userpilot

FEBRUARY 7, 2020

That’s every SaaS company’s dream, right? That’s why it’s so important for SaaS companies to invest in customer education. Moment is when a user creates their first experience and realizes how much time they’ll save thanks to our no-coding platform. The other way is to work backwards using product usage analytics.

Analytic Tools 84

Analytic Tools Research Software Education Customer Experience 84

eG Innovations

FEBRUARY 2, 2022

It is designed to operate in a cloud infrastructure using REST APIs to pass data from one application and system to the other. Fig 1: Monitor every layer of Azure AD, including users, devices, audit logs, groups, directory roles, APP Registrations. Are any App registrations going to expire either in client secrets or SSL certificates?

Data Visualization 59

Data Visualization Analytic Tools User Testing Reporting Tools 59

TIBCO - Thought Leadership

SEPTEMBER 7, 2020

The current champions use TIBCO technology to effectively connect their real-time data and enhance its intelligence to deliver championship performances. . While you may be adopting more cloud platforms to solve business needs, you may also be realizing that there are data problems that go with it. Not a TIBCO Spotfire user?

Data Visualization 52

Data Visualization Analytic Tools Technical Review Certifications 52

Sequent Learning

DECEMBER 20, 2023

Many aspiring product managers pursue additional certifications or courses to enhance their knowledge. Develop Essential Skills: Product managers need a diverse skill set, including communication, leadership, analytical thinking, and problem-solving abilities. Sharpen these skills through practical experiences and continuous learning.

Data Visualization 52

Data Visualization Certifications Product Management Product Manager 52

Userpilot

SEPTEMBER 2, 2022

When it comes to choosing a customer education platform, there are so many options to pick from. Self-service , intuitive design, and customization used to be key requirements but today most tools have these, so it’s easy to get lost in the ocean of options. What is a customer education platform?

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Analytic Tools Feedback Software Reporting Tools Education 98

Intercom, Inc.

FEBRUARY 10, 2021

Here at Intercom, we doubled down on building and shipping features across our conversational support and engagement solutions that would fundamentally shift how our customers communicate with their own. Make it easy for customers to find information with new content formatting tools. Luckily, you can now switch to using a.p8

Data Visualization 104

Data Visualization Feedback Software Analytic Tools User Testing 104

PMLesson's Ace the PM Interview

APRIL 26, 2022

Careers in data science or analytics are some of the most in-demand jobs. Exponent Anthony Pellegrino Why Choose a Career in Data Science or Analytics? Hard skills are specific abilities that relate to a career and might be learned or earned, like a certification. Data scientists are curious and analytical.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Research Software 52

Gainsight

OCTOBER 25, 2023

You can do that by auditing your existing content and understanding the available resources to move to your learning management system (LMS) during implementation with your vendor. Ensure your team has the necessary resources to effectively leverage the academy, including technology, equipment, and training materials.

Analytic Tools 52

Analytic Tools Feedback Software Customer Experience Customer Feedback 52