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How to Measure Software ROI For SaaS Products

Userpilot

These are the main questions the article tackles, so if you’re after the answers, you’re in the right place! For custom software development in-house, consider factors like development, implementation, maintenance costs, staff onboarding , and missed opportunities. What is software ROI and how to measure it?

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Guide to Choosing the Best Customer Education Platform for SaaS

Userpilot

In this article, we’ll look at various customer training tools available on the market. But before then, the features below are a must-have for any customer training software: Contextual in-app guidance. Multimedia content support. Training progress tracking and analytics. Supplemental live training options.

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A Product Manager’s Guide to Building Customer Loyalty

ProductPlan

It’s the payoff for dozens of blog posts, articles, targeted ads, word-of-mouth campaigns, and brand building endeavors. Drip campaigns based on customer behavior can also be developed that prompt additional engagement. How many were downloaded with the best of intentions, yet never opened? Shifting the focus to loyalty.