Intercom’s product principles: How connected, modular systems help us to focus on important decisions
Intercom, Inc.
JULY 5, 2022
For example, here’s a system design diagram that we used to design our Articles product. System design for Intercom Articles. Intercom customers can set up automated messages to engage their customers when they match certain criteria. Differentiate with connected systems. Typically it’s presented as a diagram.
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