Userpilot
OCTOBER 26, 2023
These are the main questions the article tackles, so if you’re after the answers, you’re in the right place! TCO includes not only the initial purchase or development costs but also ongoing expenses like licensing, support , training, maintenance, and upgrades. What is software ROI and how to measure it?
Mind the Product
NOVEMBER 30, 2017
According to Article 39 of the GDPR , a DPO should: Inform and advise the organisation and its employees about their obligations to comply with the GDPR and other data protection laws. There is an excellent article on the Taylor Wessing blog which gives a full rundown of your responsibilities under the GDPR when responding to a breach.
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Userpilot
SEPTEMBER 2, 2022
In this article, we’ll look at various customer training tools available on the market. But before then, the features below are a must-have for any customer training software: Contextual in-app guidance. Multimedia content support. Training progress tracking and analytics. Supplemental live training options.
The Product Coalition
NOVEMBER 14, 2018
If you do a quick google search, every article that talks about a “day in the life of a product manager” will always preface with something like “Every day is different,” which isn’t very helpful. Services (customer support, training, etc.) What’s a day in the life of a PM? And I get it. But that’s the truth. Mostly agree?
ProductPlan
AUGUST 1, 2019
It’s the payoff for dozens of blog posts, articles, targeted ads, word-of-mouth campaigns, and brand building endeavors. These teams can check up on customers to make sure they’re progressing down the adoption path, offering hints, support, training, and webinars to complement existing tutorials and documentation.
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