Intercom, Inc.

OCTOBER 29, 2019

Indeed, among our customers were B2C companies, small businesses, and large enterprises along with customers in places and industries well beyond Silicon Valley. For example, our leadership team might decide to focus our company strategy on targeting the segments with the best revenue retention. Informing our approach to the market.

User Testing 184

User Testing Data Visualization Customer Experience Customer Feedback 184

The Product Guy

APRIL 4, 2017

He lives in London, currently working as Product Manager at Gumtree.com, an Ebay company, previously led product at international startups and large organisations. She is a University of Melbourne Asialink Leadership Fellow and Asia Education Foundation Literacy Ambassador. Vasu Vadlamudi Product Management Consultant.

Analytic Tools 268

Analytic Tools Research Software CTO Coach Development 268

Mind the Product

MARCH 11, 2020

It’s fascinating to me to be in a startup working with some of the largest companies in the world. This area has a special blend of pure product, operations and tech that doesn’t seem to be as prominent in the B2C world. I’ve been at Eigen for seven months and I’m hugely impressed with the whole team here.

Research Software 125

Research Software B2C Artificial Inteligence Customer Experience 125

The Product Guy

MAY 15, 2017

He lives in London, currently working as Product Manager at Gumtree.com, an Ebay company, previously led product at international startups and large organisations. She is a University of Melbourne Asialink Leadership Fellow and Asia Education Foundation Literacy Ambassador. Vasu Vadlamudi Product Management Consultant.

Analytic Tools 225

Analytic Tools Research Software Product Strategy CTO Coach 225

Intercom, Inc.

JANUARY 20, 2022

Not too long ago, when Intercom turned 10 , we dedicated an entire episode to speed , or why startups should always strive to keep momentum as they scale. Honest feedback can be hard to take, but it’s essential to develop the type of culture that encourages people to constructively criticize processes, leadership styles, or approaches.

Feedback Software 249

Feedback Software Reporting Tools Product Research Data Visualization 249

Mixpanel

NOVEMBER 8, 2021

Tying analytics to business goals in a product-led startup. You might be at a startup, but it’s not the Wild West; you still need to tie your metrics back to bigger business goals. Start by talking to business stakeholders, like your leadership, customer success, marketing and more. I couldn’t recommend it higher.

Data Visualization 116

Data Visualization Onboarding KPIs Analytic Tools Customer Feedback 116

The Product Coalition

DECEMBER 31, 2023

As you might have noticed from reading this blog, I share many stories related to my personal relationships as a means to talk about product leadership. Often it’s because so much of product leadership is about relationships. But the point I want to make today isn’t about relationships, and still, that’s what the story is about.

User Testing 144

User Testing Workshop B2B Leadership 144

The Product Guy

MARCH 2, 2017

He lives in London, currently working as Product Manager at Gumtree.com, an Ebay company, previously led product at international startups and large organisations. She is a University of Melbourne Asialink Leadership Fellow and Asia Education Foundation Literacy Ambassador. Vasu Vadlamudi Product Management Consultant.

Analytic Tools 150

Analytic Tools Research Software CTO Coach Product Management 150

Intercom, Inc.

MARCH 8, 2018

The last 12 of those have been in leadership positions. Right now we’re working with some Fortune 50 companies, all B2B, down to much smaller startups here in New York City. The only exception is some B2C work with financial services and insurance companies. It really does depend on the leadership team.

Research Software 186

Research Software Feedback Software Reporting Tools User Testing 186

Intercom, Inc.

MARCH 22, 2018

Adam: You mentioned your startup SkillSlate, which was acquired by TaskRabbit. The early days of Eventbrite were much more B2C, so a lot of the classic B2B growth tactics applied for us as well. It’s really core B2C growth tactics, and also some of the B2B. It’s been a lot of fun. Building a cross-functional team.

Analytic Tools 189

Analytic Tools Reporting Tools User Testing Data Visualization 189

Intercom, Inc.

DECEMBER 21, 2021

Throughout the year, we’ve talked to business leaders, experts, and pioneers about all kinds of topics: from creating world-class customer experiences to the challenges of running a business during the pandemic, from being an ally and addressing gaps in diversity to building technical leadership careers. Climbing the leadership ladder.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

Andrew Chen

JULY 25, 2019

It’s a tech-enabled law firm serving startups — learn more here. Justin ended up picking a new startup because it’s the #1 vehicle for personal growth. Tradeoffs between B2B versus B2C companies. And also: “It takes a lot of people with nothing to lose to discover [hit startups].”. congrats Justin!).

Research Software 87

Research Software Feedback Software User Testing Startups 87

ProductPlan

OCTOBER 1, 2020

Agile Leadership Summit. This event may have gotten its start as an ancillary part of the Agile+DevOps Leadership Summit, but for Agile product leaders, this is the main event. From startups to enterprise-class outfits, they dedicate the conference to what it takes to lead product management and strategy for the entire organization.

Research Software 107

Research Software Onboarding KPIs Technical Review Agile 107

Fearless Product

JULY 10, 2019

In this episode see and hear how 5 product leaders describe the superpower that has most helped them succeed in multiple product leadership roles in B2B, B2C, startup, growth and mature companies. Are you trying to position yourself for a new product leader job? Are you trying to position yourself for a new product leader job?

Technical Review 40

Technical Review Leadership Product Research B2C 40

Fearless Product

JULY 10, 2019

In this episode see and hear how 5 product leaders describe the superpower that has most helped them succeed in multiple product leadership roles in B2B, B2C, startup, growth and mature companies. Are you trying to position yourself for a new product leader job? Are you trying to position yourself for a new product leader job?

Technical Review 40

Technical Review Leadership Product Research B2C 40

Fearless Product

JULY 10, 2019

In this episode see and hear how 5 product leaders describe the superpower that has most helped them succeed in multiple product leadership roles in B2B, B2C, startup, growth and mature companies. Are you trying to position yourself for a new product leader job? Are you trying to position yourself for a new product leader job?

Technical Review 40

Technical Review Leadership Product Research B2C 40

The Product Coalition

JULY 31, 2022

One of the hardest challenges of any product and any startup is of course reaching product-market fit. Note: if you are in B2C or working in a product-led growth model, you might not have the human signals but rather data signals (you will see some people moving faster than others and have higher adoption or engagement with your product).

User Testing 157

User Testing Product Marketing Marketing Customer Experience 157

The Product Coalition

JANUARY 17, 2021

If you ever worked in a B2B startup, you know that you are chasing opportunities. On a B2B startup, it can look something like this: people are willing to talk to you, and you get a few POCs. But the truth is, that not only will it not result in a positive impact, it can also actually cause you harm. That’s the first 2 A’s.

User Testing 118

User Testing Customer Experience B2B Reference 118

ProductPlan

NOVEMBER 2, 2021

Our customers span across thousands of organizations ranging from smaller, growth-stage startups to Fortune 500 global enterprises. At ProductPlan, we have the tremendous privilege of working with and listening to tens of thousands of product leaders. This vantage point has helped us better understand what communication strategies work best.

Data Visualization 98

Data Visualization Reporting Tools Analytic Tools Roadmap 98

Mironov Consulting

MARCH 15, 2024

Restaurant metaphors for software product companies vs software services companies and product strategies Why B2B/Enterprise companies are very different from B2C companies, and how important sales compensation plans are Omphaloskepsis (navel-gazing) Whether distance from Silicon Valley is the key driver of tech community maturity (My POV: it's (..)

B2C 52

B2C B2B Enterprise Leadership 52

The Product Coalition

JULY 21, 2020

Product Managers are a multidisciplinary bunch, with interests and specialities ranging from leadership to design, tech to marketing. Highlight: A Guide to Startup Funding Series Stages for Product Managers 9. This is handy for companies across many industries, but it’s especially useful for startups and B2C SaaS companies.

Blog 78

Blog Product Management Product Manager Data Visualization 78

Fearless Product

JULY 10, 2019

In this episode get actionable advice on how 5 product leaders approach creating and sharing the product roadmap with their organizations in B2B, B2C, startup, growth and mature companies. Are you struggling with how to create and communicate your product roadmap?

Roadmap 40

Roadmap B2C Product Research Leadership 40

Fearless Product

JULY 10, 2019

In this episode get actionable advice on how 5 product leaders approach creating and sharing the product roadmap with their organizations in B2B, B2C, startup, growth and mature companies. Are you struggling with how to create and communicate your product roadmap?

Roadmap 40

Roadmap B2C Product Research Leadership 40

Fearless Product

JULY 10, 2019

In this episode get actionable advice on how 5 product leaders approach creating and sharing the product roadmap with their organizations in B2B, B2C, startup, growth and mature companies. Are you struggling with how to create and communicate your product roadmap?

Roadmap 40

Roadmap B2C Product Research Leadership 40

People-First Product Leadership

JULY 16, 2024

Letting your product do the heavy lifting for getting new customers and growing your business is often perceived as more aligned to business-to-consumer (B2C) offerings where product pricing doesn’t justify sales team(s). Moving from empowered to feature teams, or vice versa, can arise when there is a change in leadership philosophy.

Onboarding KPIs 52

Onboarding KPIs User Testing B2C Data Visualization 52

Gainsight

APRIL 17, 2019

I fully believe in the concept of servant leadership. We couldn’t do any of the basic user analytics that I know my friends at B2C companies did in their sleep. Being a good CEO is less about telling people what to do and more about giving them what they need. But what does a CEO need? How Gainsight PX made me better at my job.

Analytic Tools 79

Analytic Tools Feedback Software Data Visualization Customer Experience 79

NextBigWhat

JULY 30, 2020

I’ve found the Creator PM role prevails in young startups (Series B & earlier). It’s up to great product leadership to identify which type of PM role any individual would succeed in and put them there. Same deal with the type of company (B2B vs B2C vs D2C vs industry). These are experts in customer development.

Product Management 52

Product Management Product Manager B2C User Testing 52

Userpilot

MARCH 6, 2020

We bring a startup mindset and agile methods to both established companies and the public sector to unlock value in ways that delight their customers and improve their operational effectiveness. Publicis Sapient, for example, has a great Women’s Leadership Network (WLN). Recognise and embrace your uniqueness. What is your background?

Research Software 133

Research Software Analytic Tools Feedback Software Reporting Tools 133

The Product Coalition

JUNE 4, 2016

Spectacular & Dangerous Road on Earth- Tianmen Mountain Road, Zhangjiajie, China ( [link] ) When we talk about product management in tech, usually we don’t explicitly distinguish between B2C and B2B. For type of product, B2C and B2B is just the first layer. Inside B2C / B2B, it can still be very different.

B2B 60

B2B User Testing Technical Review Customer Feedback 60

The Product Coalition

JUNE 20, 2019

While UX and UI are as or even more important than in B2C contexts, its technical systems must be rigorous. It will not mean the same to answer a Technical Product Manager vacancy at a growing startup , than at a large digital corporation. This is where the Technical Product Manager becomes an essential cog in the machine.

Analytic Tools 77

Analytic Tools User Testing Product Management Product Manager 77

Amplitude

NOVEMBER 2, 2018

It wasn’t long before Andrew broke into the startup world while running the data and catalog team at Instacart. I started in a Technology Leadership Rotational Program at Levi Strauss & Co. I spent 10 months at Levi’s before realizing that the really exciting work was happening at startups.

Data Visualization 53

Data Visualization Analytic Tools Technical Review Product Management 53

The Product Coalition

JUNE 7, 2019

Likewise, dealing with B2C or B2B customers completely alters your approach to product development and improvement. After a couple of years, I got a job at a startup in Brazil. On B2C you need to use a “bazooka” : bring in a lot of customers and make sure that you keep them in. I have always enjoyed working with technology.

Data Visualization 66

Data Visualization Customer Experience Analytic Tools Product Research 66

Mixpanel

MARCH 7, 2021

I quickly came to realize how lucky I’d been when I joined a startup as a co-founder and came to raising capital. “I’m currently the founder of LevelUp, a startup aiming to revolutionize mentorship by creating a platform connecting women mentors and mentees based on role, industry, career interests, and goals.

Feedback Software 52

Feedback Software Research Software Analytic Tools Reporting Tools 52

Andrew Chen

JULY 25, 2019

It’s a tech-enabled law firm serving startups — learn more here. Justin ended up picking a new startup because it’s the #1 vehicle for personal growth. Tradeoffs between B2B versus B2C companies. And also: “It takes a lot of people with nothing to lose to discover [hit startups].”. congrats Justin!).

Research Software 40

Research Software Feedback Software User Testing Startups 40

Gainsight

JANUARY 8, 2019

Pulse tracks offer cutting-edge best practices, thought leadership, and real-life case studies and use cases. Whether you’re in B2B or B2C, a startup or a Fortune 500 company, you’ll find relevant content at Dreamforce. B2B Rocks is the largest conference in Australia for B2B and SaaS startups. Event Website.

Events 45

Events Inbound Data Visualization B2B 45

The Product Coalition

DECEMBER 11, 2023

Depending on your market and business model (B2B works differently than B2C in terms of numbers), but you should get to a point where you feel that you know what works and you can repeat it. You cannot move forward without having at least some evidence that what you do actually works. And the best evidence is happy, paying customers.

User Testing 78

User Testing Product Marketing Marketing Customer Experience 78

Feedback Loop

JANUARY 9, 2023

Emmanuel Probst is the global lead for brand thought leadership, senior vice president of brand health tracking at Ipsos, and author of the new book "Assemblage". Brands can no longer force-feed us plenty of products we don’t need; what brands need to do to succeed is transform us people and the world we live in,” Emmanuel Probst says. “I

Product Management 52

Product Management Product Manager Branding Leadership 52