Usersnap

OCTOBER 12, 2021

76% of all bank interactions are online nowadays, create remarkable digital customer experience are not just buzzwords. And George Labs is the digital banking business unit of Erste Group. The energy of the team is fueled by curiosity: how to make a banking app welcoming? And today we have the honour to share their journey.

User Testing 121

User Testing Feedback Software Customer Feedback Customer Experience 121

Product Management Unpacked

APRIL 3, 2020

A recent ‘Grossman Group’ blog post ‘Trust in the Workplace’ explains trustworthiness with the following key points: Deserving confidence. I call this type of trust-building process in relationships a “trust bank account.” Relationships are like bank accounts because you make deposits and withdrawals. There are no shortcuts.

Weak Development Team 163

Weak Development Team Banking Product Management Product Manager 163

The Accidental Product Manager

OCTOBER 9, 2023

Interest in drive-through real estate had been growing even before the arrival of the Covid-19 pandemic, but it exploded when the pandemic arrived and total sales volume for restaurants, pharmacy and bank properties hit a record US$12 billion. Former bank branches often provide what is needed to create a new drive-through restaurant.

Product Management 73

Product Management Product Manager Banking Management 73

The Product Guy

DECEMBER 15, 2019

Drew is and experience author and speaker, has written numerous blog posts on Medium, LinkedIn, his company’s (and previous companies’) blog, and national blogs including MindTheProduct, and speaks regularly at events. You can find him on Twitter at [link]. The Best Product with Social Impact. iFundWomen / Maya Brooks.

Technical Advisors 148

Technical Advisors Analytic Tools Product Management Product Manager 148

Mind the Product

MARCH 8, 2019

Money transfer service Transferwise has undergone phenomenal growth and now moves over £3 billion a month, saving its customers more than £3 million a day in bank fees. The benefits and challenges of NPS have been well-explored; if you’re interested in reading more Todd Olson wrote a great blog about this in 2017.

KPI 163

KPI Banking User Testing Product Research 163

UX Planet

FEBRUARY 26, 2024

This blog shares a piece of his book, talking about breaking the rules. These links offer hundreds of sub-links, more references, additional work, more inspiration, and resource banks. I highly recommend brand designers read pretty much all of his books (especially ‘The Brand Gap’). Rule #1: Break the rules 4. Abbots Jonas W.

Research Software 86

Research Software Magazine Branding Banking 86

Mixpanel

JANUARY 12, 2023

As I’ve seen it applied, most keyword research is used to create a laundry list of blog posts to create words to fit into a sales page, so Google Search prioritizes your work. For example, I recently worked on a blog conversion project. It seems inherent that we would start by redoing the blog homepage. Keyword research.

Data Visualization 115

Data Visualization User Testing Research Software Product Research 115

UX Planet

FEBRUARY 25, 2024

If you want to check out Erik’s teaching style first, start here: Erik’s blog (e.g. Advanced Figma ❖ Academy 2.0 ❖ ✨ Level up with Figma by Joey Banks Level up with Figma by Joey Banks While Figma Academy by Ridd is for advanced Figma users wanting to become experts, Level Up with Figma by Joey Banks is for complete beginners, too.

UX 89

UX User Testing Customer Experience Banking 89

The Accidental Product Manager

MARCH 15, 2021

They would like to use this new way of making payments to bring financial services to the hundreds of millions of people who don’t currently use banks or other traditional financial institutions. The Facebook product managers believe that the fees associated with traditional banking products are the biggest barriers for the unbanked.

Product Management 123

Product Management Product Manager Government Banking 123

Userpilot

AUGUST 6, 2023

Bank of America Bank of America’s omnichannel strategy revolves around empowering customers to carry out tasks with the same ease regardless of which channel they’re using. Source: Bank of America. Source: SMB Compass.

Customer Experience 97

Customer Experience User Testing Customer Feedback Feedback Software 97

Userpilot

SEPTEMBER 10, 2022

When banks decline payments, they can implement a hard or soft decline depending on the situation. A soft decline refers to situations when banks can approve the transaction but encounter an issue. Banks will not process the transaction because it suspects fraud or thinks it’s processing a stolen credit card.

Feedback Software 98

Feedback Software Analytic Tools Customer Experience User Testing 98

Product Management University

MAY 24, 2021

Instead of delivering a great cloud platform, you’re delivering a cloud platform with capabilities that are specific to banking, healthcare, retail, manufacturing, etc. At the top of your game, you’re delivering solutions with industry-specific functionality that make customers more competitive in their markets.

User Testing 246

User Testing Customer Experience Product Management Product Manager 246

Userpilot

SEPTEMBER 14, 2022

The receiving bank gets an authorization request which they immediately submit to the customer’s bank to approve the transaction. The transaction is considered successful after an exchange of funds between the issuing and acquiring banks. Their bank usually charges them—either daily or monthly.

Customer Experience 98

Customer Experience User Testing Banking Technical Review 98

Imaginary Cloud - Design

JANUARY 8, 2020

2D & 3D illustration As mentioned in a previous blog post, illustration acquired a new weight in our digital products. Yes, another one, but stick with us on this: we’ve selected only the most visually relevant and summed it down to the top 7 trends you need to watch in 2020. The results were incredible.

Research Software 140

Research Software User Testing Banking Branding 140

Intercom, Inc.

JULY 11, 2018

file containing the source code of a blogging engine, upload it, run a series of weird commands to unpack it and give it write access, and then configure it. Accepting payment used to involve bulky machines with rolls of thermal paper, faxing paperwork to banks, ISDN lines, and batch transaction transfers run nightly.

Entertainment 205

Entertainment Technical Review Software Review Banking 205

Mixpanel

MAY 5, 2022

At Mixpanel, we’ve gained a lot of experience in working with crypto customers, so in this blog, we’ll dive into the details, with examples, of how crypto startups, specifically , can and should leverage powerful and secure self-serve product analytics. What makes a ‘crypto startup’? Some popular Web 3.0

Analytic Tools 59

Analytic Tools Data Visualization Startups Onboarding KPIs 59

The Accidental Product Manager

JANUARY 15, 2018

Students who are looking to find a way to finance their college education generally have two options : federal loans (from the government) and private loans (from a bank). However, that also means that 10% of that very large number is owed to banks. Private student loans are offered by banks and come with a much higher interest rate.

Banking 89

Banking Product Management Product Manager Government 89

Userpilot

JUNE 7, 2023

But don’t just bank on customer answers; check with your product usage analytics to ensure the data tallies with customer responses. The post Feature Feedback Survey Template: Examples and Questions to Ask appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog.

User Testing 98

User Testing Customer Feedback Product Research Feedback Software 98

Antwak Blog

MARCH 11, 2021

Most of the social engineering attacks happen over the phone such as sharing critical and valuable information like PAN no, Date of birth, Bank account no, System IP address, customer data which everyone should watch for. To read our other blogs on cybersecurity click here. appeared first on AntWak Blog!

Reporting Tools 52

Reporting Tools Data Visualization Banking Download 52

Mind the Product

MAY 5, 2020

Banks like NatWest and Capital One tackle the issue of time accessibility by incorporating self-service options, chatbots, and automation into their products so that they are available day and night. The customer can also speak to a bank employee in the same web chat portal. Further Reading and Resources.

Reporting Tools 117

Reporting Tools Research Software Product Management Product Manager 117

Antwak Blog

MARCH 11, 2021

Most of the social engineering attacks happen over the phone such as sharing critical and valuable information like PAN no, Date of birth, Bank account no, System IP address, customers data which everyone should watch for. To read our other blogs on cybersecurity click here. All these will prevent becoming a victim of a cyber attack.

Reporting Tools 52

Reporting Tools Data Visualization Banking Download 52

Userpilot

OCTOBER 4, 2022

Take banking as an example. Brick-and-mortar bank branches are closing everywhere and it won’t be long before mobile and web apps will be the only ways to bank. However, very often the choices are made for them and they are forced to adapt. For instance, the product they’ve been using may not be available anymore.

Feedback Software 98

Feedback Software User Testing Product Research Customer Feedback 98

Reveal

JANUARY 9, 2023

In this blog, we go through the top 5 ways in which ISVs can benefit from strong analytics offerings. . Furthermore, Gartner explains that: ‘’Hardware manufacturers that distribute software (such as IBM and Unisys) are not ISVs, nor are users (such as banks) that may also sell software products.’’ . What Is an ISV Partner?

Data Visualization 98

Data Visualization Analytic Tools Reporting Tools Customer Feedback 98

Antwak Blog

APRIL 9, 2021

There are many industries which have witnessed various kinds of frauds including the banking, e-commerce and telecommunication sector. appeared first on AntWak Blog! Further, help of these decisions, analysts provide feedback in order to improve the predictive data set model. Process of fraud detection using machine learning.

Data Visualization 52

Data Visualization Artificial Inteligence Telecommunications Feedback Software 52

Antwak Blog

APRIL 9, 2021

There are many industries which have witnessed various kinds of frauds including the banking, e-commerce and telecommunication sector. appeared first on AntWak Blog! Further, help of these decisions, analysts provide feedback in order to improve the predictive data set model. Process of fraud detection using machine leraning.

Data Visualization 52

Data Visualization Telecommunications Artificial Inteligence Feedback Software 52

Modus Create

APRIL 5, 2021

Georgetown is generally considered a target school for investment banking, which means that most students have an interest in working on Wall Street, and Wall Street wants them. Now Elon Musk is trying to create a greener Earth and take civilization to Mars, while I’m writing this blog post in my college living room listening to the Beatles.

Software Engineering 91

Software Engineering Software Review Engineering Technical Review 91

BrainStation Product Management

MAY 22, 2020

Ian Bester, BrainStation’s Vice-President and GM was joined by the following global product leaders: Michael Ayoola, Senior Product Manager at The New York Times Maria Potoroczyn, Head of Citi Bot, Global Consumer Bank at Citi Daryl Porter, Vice President, eCommerce Logistics and Operations at Walmart.

Events 88

Events User Testing Artificial Inteligence Product Research 88

Amir Rozenberg

MAY 4, 2018

Ally Bank, for example, already offers a set of “Alexa skills”, including balance checking, money transfers, recent transactions, etc. One would hope that each bank won’t need to test every Google and Alexa device variant in the market! For example, are bank transactions executed correctly?

User Testing 67

User Testing Product Research Testing Banking 67

eG Innovations

MARCH 16, 2023

In this blog, I discuss how eG Innovations Korea works, why we have partnered with HCINFO and what it means for our customers. On February 24th 2023, eG Innovations signed a sole distributorship contract in South Korea with HCINFO at HCINFO’s new office, a company specializing in upgrading IT infrastructure operations.

Enterprise 52

Enterprise Banking Dashboard Differentiation 52

Dear Strategy

SEPTEMBER 15, 2021

For those of you who are regular followers of the Dear Strategy podcast and blog, you know that, beginning with this episode, we will be moving away from answering direct strategy questions, and moving toward discussing real-world applications of some of the concepts that we’ve been discussing here over the past 4 years.

Messaging 52

Messaging Product Strategy Strategy Blog 52

The Product Coalition

JANUARY 7, 2019

The topic of this blog post is how I use a lighter version of GIST for my own personal work and life projects. Task Write a blog post about GIST for personal life ? In such cases I’ll create a list of ideas (AKA Idea Bank) per goal to help me record ideas and prioritize them. I also have a Misc idea bank.

Research Software 76

Research Software Banking User Testing Workshop 76

The Accidental Product Manager

OCTOBER 2, 2023

A good example would be if you worked for a bank. Click here to get automatic updates when The Accidental Product Manager Blog is updated. But product managers must avoid the appearance of insincerity – of trying to present themselves as something they’re not. This approach won’t work for every product manager.

Advertising 73

Advertising Product Management Product Manager Management 73

Usersnap

SEPTEMBER 3, 2019

Get Inspired: Look at the Atom Bank. Atom Bank, twitter. Dig deeper into customer preferences, read blogs and professional forums, look for specific pain points, and offer solutions to specific challenges your user is faced at each particular step. It doesn’t even have a fixed logo for its brand. We want to #MakeFeedbackMatter.

Customer Experience 76

Customer Experience User Testing Customer Feedback Feedback Software 76

The Product Coalition

OCTOBER 25, 2023

In this blog, we’ll decipher how Bitcoin Spot ETFs and Bitcoin Futures ETFs work, uncovering their nuances, benefits, and potential risks. Decentralization and Financial Inclusion : Cryptocurrencies promote financial inclusion, especially in regions with limited access to traditional banking services.

Customer Feedback 120

Customer Feedback Reporting Tools Technical Review Research Software 120

Antwak Blog

MARCH 26, 2021

Banking and insurance sectors, for observing monetary activities. To read more about AI, read our blog here. appeared first on AntWak Blog! Computer-based intelligence can distinguish weak areas or deformities well before they spread to different zones of these big sections of land.

Artificial Inteligence 52

Artificial Inteligence Software Review Systems Review Transportation 52

Userpilot

MARCH 23, 2023

6: A negative churn can happen when a customer’s bank transaction fails or their credit card expires. The post Top 7 Reasons For Customer Churn in SaaS and Tips to Address Them appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog.

Feedback Software 98

Feedback Software Research Software User Testing Customer Experience 98

The Product Coalition

FEBRUARY 28, 2019

In my spare time I devoured blogs / books about product management, attended product-focused meet-ups, and did onboarding teardowns for the apps on my phone. What are your favorite blogs, communities, and/or influencers to follow? In early 2015 I earned the promotion to product manager.

Finance 61

Finance Weak Development Team Banking Customer Experience 61