Intercom, Inc.

JANUARY 5, 2023

Delayed orders, faulty services, missing information, you name it – every time a customer reaches out, it tells you something about the friction they’ve experienced. “Instead of trying to optimize the contact center experience with all sorts of things, they said, ‘Let’s get rid of an inbound phone number.’

Customer Experience 138

Customer Experience Customer Feedback Feedback Software User Testing 138

Userpilot

MAY 19, 2021

OK, well, at least you know not to break the bank on a billboard that won’t age well. Before we dive into some of our favorite channels out there in 2021, you should first take a look at choosing between inbound or outbound. SaaS Inbound Marketing. Here are the most common inbound channels in 2021: Google Organic.

Research Software 119

Research Software B2B User Testing Customer Experience 119

Intercom, Inc.

MARCH 29, 2022

Back when we were starting up, we didn’t have to build solutions for the previous eras of technology. An area we obsess about in Intercom is our product itself, and keeping it at the forefront of modern tech stacks. We had an inbound sales team as well, basically quite a few groups. I have a job to do.

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118

freshtrax

SEPTEMBER 24, 2019

Adjust is now a well-established technology provider and plays a major role in shaping the future of the market. Members of different teams such as sales, marketing, support, and tech all work together in one room as one Japan team to help customers and to grow Adjust’s footprint in the market. Adjust now and its plans for the future.

Analytic Tools 97

Analytic Tools Research Software Feedback Software User Testing 97

Business of Software Conference

MAY 21, 2020

We’re really excited to be here today to share with you how we find and nurture tech talent as Simprints. On the one hand you have the tech giants like Google and Facebook. On the other hand, you have the tech unicorns with billion dollar valuations; like Uber, Stripe, and Dark Trace.

Technical Review 52

Technical Review Feedback Software Software Review Analytic Tools 52

Intercom, Inc.

NOVEMBER 23, 2022

Then, we went through diligence for a couple of months, and while we were going through diligence, Russia was on the border of Ukraine, Russia invaded Ukraine, the markets tanked – all those things were happening. They would get this money in their bank account and everything, but it was like they lost all of their purpose.

Research Software 118

Research Software Analytic Tools Feedback Software Software Review 118