DISQO

APRIL 2, 2020

Online banking isn’t a new concept, but it may become a mainstay due to the spread of COVID-19. For the safety of consumers, the bank staff, all our families and the community, nobody should be walking into a branch. 70% of participants have a more favorable rating of online banking now.

Banking 52

Banking User Testing Reporting Tools Presentation 52

Split

AUGUST 18, 2022

However, there are simple testing ideas you can try to make the most of a difficult situation. When decisions become difficult to make, A/B tests offer an accurate and reliable estimate. What are examples of cost savings that you want to A/B test? The best approach is to run an A/B test. Cost Saving. Cheaper Providers.

User Testing 98

User Testing Customer Experience Product Research Testing 98

The Product Coalition

OCTOBER 3, 2023

With the explosive growth of cryptocurrencies in the market, the need for securing digital assets has become increasingly high. This evolution has led to the development of many crypto wallets in the market with unique features and functionalities to meet the criteria of cryptocurrency investors.

User Testing 122

User Testing Research Software Feedback Software Customer Feedback 122

The Product Coalition

MARCH 25, 2022

Banks, insurance companies, and trading platforms use digital solutions to facilitate their communication with clients and make operations easier to perform. In this article, we’ll discuss the current state of the fintech market, the occurring trends for 2022 and beyond, and the number of resources needed for a successful project.

Research Software 126

Research Software Feedback Software Reporting Tools Data Visualization 126

Amir Rozenberg

MAY 4, 2018

Ally Bank, for example, already offers a set of “Alexa skills”, including balance checking, money transfers, recent transactions, etc. What to test When your app is utilizing Google Home, Alexa, etc., the first question to ask is “what do I test? What to test When your app is utilizing Google Home, Alexa, etc.,

User Testing 67

User Testing Product Research Testing Banking 67

Userpilot

JANUARY 9, 2023

Every good product marketer knows; the only thing better than acquiring new customers is retaining existing customers. Can personalized retention marketing grow your customer’s lifetime value and customer retention rate? This article considers all you need to know about retention marketing. Let’s begin!

Feedback Software 97

Feedback Software Analytic Tools Research Software Customer Experience 97

Mixpanel

AUGUST 18, 2021

So, how do you evaluate your A/B testing toolkit to make sure you’re collecting the information you need to deliver delightful digital experiences while protecting customer data? More and more people are going online to accomplish everyday goals—things like banking, grocery shopping, and connecting with friends and family.

User Testing 64

User Testing Data Visualization Analytic Tools Product Research 64

Intercom, Inc.

NOVEMBER 7, 2019

Creating a new product category also creates a plethora of challenges – from spotting the right market niche to convincing customers that yours is a service they need. Nico joined me on Inside Intercom this week, where we discussed everything from the three stages of company growth to how growing companies can address new markets.

Feedback Software 162

Feedback Software Marketing User Testing Finance 162

Alchemer Mobile

MAY 7, 2020

Apptimize, An Airship Company, helps brands rapidly iterate to make amazing user experiences across all their digital channels through A/B Testing and Feature Release Management with a mobile-first lens. Mobile marketers and product managers can immediately take action on events in Apptentive by simply flipping a switch.

Feedback Software 147

Feedback Software Analytic Tools Reporting Tools Data Visualization 147

Product Management University

MAY 24, 2021

As you’re considering new products and enhancements to existing products, the first value test should always be quantifiable impact on the job performance of the users, and the subsequent value to their organization. Critical versus nice-to-have monikers will be obvious when you look at it from this angle.

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User Testing Customer Experience Product Management Product Manager 246

Modus Create

OCTOBER 6, 2020

I have a confession to make: as a growth-oriented product manager, I tend to gravitate towards A/B testing whenever I can. A/B testing lets us see what customers actually do rather than what they say – which can be a pitfall when using other research methods. When to Use A/B Testing. I’m admittedly biased. Not too shabby.

User Testing 96

User Testing Product Research Testing Customer Experience 96

The Product Coalition

FEBRUARY 27, 2021

Finding the right UI/UX design company in the over-saturated market might be a challenge. In this article, I’m sharing the list of Polish market leaders to help you find the best design partner more easily. Product design is one of the main differentiators in the digital competition.

Research Software 89

Research Software Analytic Tools UX User Testing 89

Mironov Consulting

DECEMBER 17, 2023

  This is a fundamental but entirely wrong assumption of project-based software staffing : that once it’s tested and delivered and installed, we can wash our hands of this thing and move onto the next thing. Their market strategy team realizes they need one more field mapped.    Specs seem straightforward. 

Customer Communications 117

Customer Communications Reporting Tools Artificial Inteligence User Testing 117

Johanna Rothman

MARCH 14, 2024

”) If your company is publicly traded, market analysts will look at the P&L to analyze both the SGA and R&D costs. In Hiring Geeks That Fit , I categorized technical skills into these four areas: Functional skills, such as how you build or test the product. And if your company is a startup looking for funding?

User Testing 100

User Testing Agile Banking Consulting 100

Userpilot

AUGUST 6, 2023

Segmentation and split-testing are two best practices that can help you improve the omnichannel experience for your customers. These insights can help you with other efforts, such as personalized retention marketing or customer segmentation. Split-testing different survey iterations to optimize response rates.

Customer Experience 90

Customer Experience User Testing Customer Feedback Feedback Software 90

Roman Pichler

MARCH 14, 2017

Product managers used to do the upfront market research, product planning, and requirements definition work. They would then hand off a requirements specification to a project manager who would work with development and test to deliver the product. The product manager would return only to issue change requests or help with the launch.

Product Management 257

Product Management Product Manager Research Software Product Research 257

The Product Coalition

APRIL 8, 2020

According to Jenny Björkman, UX Lead at Sustainably The cost implications of doing user experience (UX) design without a testing phase can put the future of any company at risk. Jenny also demonstrated in her presentation that even on a small startup budget, Sustainably successfully kept customers at the heart of product testing.

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User Testing Research Software Feedback Software Product Research 78

Userpilot

JUNE 20, 2023

TL;DR Product idea validation is a process during which product teams test and tweak the product concept to ensure it satisfies a real market need. Apart from testing the demand for the product, idea validation helps teams assess if they have the necessary expertise and resources to build the product.

User Testing 96

User Testing Product Research Feedback Software Customer Feedback 96

Mind the Product

AUGUST 9, 2019

Sippey references a tweet – “My bank’s iOS app let me know it now offers ‘podcast streaming’ and I really need to talk to the product manager” – and asks if the banking customer is confused, what does it say about the bank’s internal teams? For how to bring a product to market? Talk to marketing.

Product Research 143

Product Research Product Management Product Manager Feedback Software 143

The Product Coalition

APRIL 7, 2021

The team offers a high-quality UI design, UX research and design, wireframing, prototyping, implementation in code, QA, software testing, and product deployment. The company has collaborated with startups, small businesses, medium-sized ventures and global names like Google, Huawei, Bolt, MyTaxi, Pipedrive, ZoomEngage, Atlassian, and Codio.

Research Software 116

Research Software Feedback Software Artificial Inteligence User Testing 116

Userpilot

JANUARY 10, 2024

User research methods for SaaS: Usability testing User testing User interviews Focus groups Session replays First click testing User feedback surveys Card sorting A/B testing Product analytics Heatmaps Userpilot can help you conduct user experience (UX) research and easily interpret the data. Start collecting data.

User Testing 104

User Testing Research Software Analytic Tools Feedback Software 104

Mironov Consulting

OCTOBER 19, 2022

If we’re just noticing a lack of automated tests, let’s allocate 10%-20% of each sprint to test creation until we catch up.  And   Hiring an outside team for a little while to build out test coverage might be smart.  But fixing what’s broken still belongs to whoever broke it. [2]

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Weak Development Team Software Review Systems Review Technical Review 129

bpma ProductHub

JUNE 12, 2017

Erin McHugh Saif showed us how she used analytics and customer insights to help her tackle a large-scale business problem at TIBCO Spotfire and Sooyoung Kim shared how Rue La La is using Riskiest Assumption Testing to rapidly test ideas with zero engineering effort. Come up with the smallest possible test.

Analytic Tools 199

Analytic Tools User Testing Customer Experience Feedback Software 199

Userpilot

JUNE 7, 2023

Types of feature surveys to obtain valuable feedback: Beta testing feature feedback survey for understanding if the new feature will bring value to users before it’s launched. Beta testing feature feedback survey template Beta testing surveys let you collect feedback from select beta testers about your feature before launch.

User Testing 94

User Testing Customer Feedback Product Research Feedback Software 94

Mind the Product

APRIL 10, 2020

Part of the role of a product manager is to discover and help build products that have a high market impact. Steps, that develop the ideas and test them. We can use a North Star metric to measure how much value we deliver to the market: WhatsApp uses “sent messages” and Airbnb measures “nights booked”. Three Types of Launch.

Framework 170

Framework Weak Development Team Customer Experience User Testing 170

Mind the Product

MAY 5, 2020

As product and solutions lead at Nifty , as well as a consumer of other software, I have started to piece together how I think the Coronavirus and ensuing remote collaboration phase will affect product development and market positioning for months and years to come. Product Depth Will be Tested. Price Sensitivity is Here to Stay.

Reporting Tools 161

Reporting Tools User Testing Customer Experience Software Review 161

Mind the Product

JUNE 11, 2019

We’re operating in a nascent market: 50% of adults in the UK had a repeat prescription in the last year, yet just 1% of prescriptions are dispensed online*. So unlike shopping or banking, there isn’t yet a strong set of user preconceptions about the digital experience. To test our hypotheses, we conducted user research.

User Testing 132

User Testing Customer Experience Product Research Banking 132

Mind the Product

MARCH 8, 2019

Money transfer service Transferwise has undergone phenomenal growth and now moves over £3 billion a month, saving its customers more than £3 million a day in bank fees. This rapid growth hasn’t been achieved by paid marketing; product evangelism has been the biggest driver of growth. Only way to do this is by talking to people.

KPI 161

KPI Banking User Testing Product Research 161

Amplitude

JANUARY 21, 2021

Over the past year we have witnessed a tectonic shift, where digital-first is no longer a lofty goal, but a reality of business survival” said Jennifer Johnson, Chief Marketing and Strategy Officer, Amplitude. In July, Current became the first mobile bank in the U.S. to launch a points rewards system based on debit purchases.

Data Visualization 98

Data Visualization Analytic Tools Reporting Tools Research Software 98

Mind the Product

OCTOBER 31, 2019

When I first started as product lead at a bank, information used to fly right past me. We were a new team and we didn’t know what product management should encompass at the bank. This was probably because we were trying to figure out where our product stood in the grander scheme of things, and trying to find product/market fit.

User Testing 89

User Testing Product Research Data Visualization Banking 89

Modus Create

SEPTEMBER 11, 2023

Although this isn’t viable if you want to have a lot of open-source projects and a community of contributors, it’s less of a concern for highly regulated customers such as banks and pharma companies. For example, GitHub Actions is enabled by default on GHEC, allowing developers to automate the build, test, and deployment pipeline.

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Enterprise Reporting Tools Research Software User Testing 111

Mixpanel

JANUARY 12, 2023

Don’t write marketing copy without understanding the customer and their pain points. The same is true with marketing collateral. It can be incredibly insightful for early-stage companies to establish their positioning and product-market fit. I often use the Wayback machine to understand how similar products disrupted a market.

Data Visualization 115

Data Visualization User Testing Research Software Product Research 115

Valerian Tech

JUNE 26, 2023

Overcoming the common problems within these areas allows fintech companies to optimize their path to sustainable growth and market dominance in the dynamic financial technology landscape. Regular stress testing and continuous monitoring ensure system availability and minimize disruptions.

Feedback Software 52

Feedback Software User Testing User Friction Customer Feedback 52

The Product Coalition

OCTOBER 19, 2020

Their list of services spans mobile apps and web development, Salesforce CMS solutions, digital marketing, IoT and AI, and testing and quality analysis. They’re experienced in web development, mobile development, digital marketing and AI or ML ETL.

Research Software 89

Research Software Technical Review Development User Testing 89

Mind the Product

MAY 3, 2019

begins Prakriti Parijat of DBS Bank. Many product managers will say their foremost challenge is “being able to conduct proper research to validate whether the market truly needs what they’re building”. They decided to put the feature into the app as a test, and it quickly became one of the most highly used features in the product.

Product Research 167

Product Research User Testing Research Software Customer Experience 167

Userpilot

OCTOBER 4, 2022

They are happy to test the product and provide feedback. They are risk-takers, so they are happy to experiment with products that are not tested because it’s fun. Take banking as an example. However, you can still do a lot to tap into this seemingly impregnable section of the market. Failure is fine for innovators.

Feedback Software 98

Feedback Software User Testing Product Research Customer Feedback 98

UX Studio

JULY 27, 2017

“Our product does not need any changes if we want to bring it to new markets because it will be successful anyway, just like at home,” said no smart product owner ever. Designing a good product for a new market is even harder. We were working on a new mobile app targeted for the UAE market, which had been quite unknown to us before.

User Testing 71

User Testing Research Software Product Research Customer Feedback 71