Intercom, Inc.

JANUARY 21, 2020

“Beyond code, beyond visuals and interactions, what do all these apps have in common with each other? Lots of social stuff, banking, travel, local services, fitness, cooking, more than a few games, even apps made by governments. And beyond code, beyond visuals and interactions, what do they all have in common with each other?

Research Software 291

Research Software User Testing Data Visualization Customer Experience 291

Intercom, Inc.

MARCH 31, 2020

From empowering teachers who need to move their classrooms online to providing free, safe transportation to healthcare workers to helping doctors remotely monitor their patients’ systems, these companies are doing amazing things. Many medical offices and hospitals are extremely crowded due to COVID-19.

User Testing 212

User Testing Healthcare Customer Experience Systems Review 212

The Product Coalition

JULY 8, 2021

Customer service and insights Current financial systems have a lot of gaps in customer service. Innovation-thinking banks and fintech startups use natural language processing to augment intelligent chatbots into the customer experience. The bank uses NLP to automate the process of reviewing large amounts of legal documents.

Data Visualization 158

Data Visualization Reporting Tools Analytic Tools Banking 158

Intercom, Inc.

OCTOBER 27, 2022

If you’re running a business, especially in banking or fintech, it’s important to do due diligence and verify the identity of a customer to assess the risk they pose to your business. Alex: Well, I started coding very early, when I was a teenager. I was passionate about tech and coding. The same for taxes.

Technical Review 118

Technical Review Software Review Systems Review Data Visualization 118

Userpilot

JANUARY 20, 2025

Software bugs are a budget killer for your company and a buzzkill for your users. Even with a rigorous software testing process, one pesky bug always slips through. In 2014, a software error on Amazon caused some items to drop to just one penny. How to use session replay tools to streamline the debugging process.

Reporting Tools 52

Reporting Tools Analytic Tools Data Visualization Software Review 52

The Product Coalition

SEPTEMBER 2, 2021

Although most of them haven’t become immune to the political, social, and economic turmoil caused by the COVID Recession, they are definitely ushering in the next generation of banking products?—?more The users can be insured in 90 seconds and have their claim reviewed and paid within 3 minutes. In 2019, it raised $4.9M

Analytic Tools 116

Analytic Tools Data Visualization Artificial Inteligence Startups 116

The Product Coalition

JUNE 26, 2023

Generative AI has the potential to create economic impact within sales, marketing, software engineering & IT, customer operations, and R&D functions across various verticals. Software Engineering: Generative AI drafts computer code based on natural language prompts, which reduces the time required for coding and debugging.

Generative AI 132

Generative AI Customer Communications Reporting Tools Technical Review 132

The Product Coalition

MARCH 9, 2021

The required minimum is bank cards and cash. But you can also add the ability to make payments using mobile wallets, online banking, QR codes, etc. Lyft: adding a new payment method or promo codes Rating At the end of the trip, both parties can rate each other. Messaging, ratings & reviews, booking history.

Reporting Tools 180

Reporting Tools Weak Development Team Development Technical Review 180

Mironov Consulting

DECEMBER 29, 2022

Almost every week, I have a conversation with executives at B2B software companies who don’t see a bright-line distinction between software license revenue and customization/implementation revenue.  Or What do I mean by software product vs software services ?  A  A very big difference.

Reporting Tools 111

Reporting Tools Data Visualization Software Review Technical Review 111

The Product Coalition

NOVEMBER 29, 2022

The role of a mobile product manager is still relatively new, and it’s rapidly evolving due to the increased adoption of mobile devices. Today this difference is partially compensated in mobile app product management by the use of layered interfaces in app menus that resemble a software stack, or more simply a stack of papers.

Analytic Tools 137

Analytic Tools Research Software Data Visualization Technical Review 137

Product Talk

DECEMBER 7, 2022

If you work on software that your internal colleagues use (e.g. call center software used by internal customer representatives or inventory systems used by your colleagues), then your customers are your colleagues who use that software. The goal is for your team to talk to the people who are using your software.

User Testing 248

User Testing Reporting Tools Customer Experience User Friction 248

The Product Coalition

JUNE 21, 2021

A practical look at how and why software designers can ensure digital services can be used by everyone. Thanks to the coronavirus pandemic, making software accessible is arguably a common struggle around the globe. A new emphasis has been placed on access to software for everyone. What do we mean by accessibility?

Research Software 158

Research Software Data Visualization Software Review Technical Review 158

Mind the Product

SEPTEMBER 29, 2017

Unfortunately, their strategy was not translated to the marketing of the product and it totally underrepresented the advances they had made – due to a lack of communication between the design, development and marketing teams. These weeks have been successfully run everywhere from banks to airlines to charities. Test with users.

Research Software 151

Research Software User Testing Airlines Software Review 151

The Product Coalition

NOVEMBER 23, 2021

Products under 200 reviews. Here are a few things worth looking for: Stick with niches that have less than three hundred reviews. Connect a current bank account that will enable you to receive regular deposits and make payments. In this case, you will need access to your bank’s routing number and your own account number.

Branding 153

Branding Data Visualization Analytic Tools Reporting Tools 153

The Product Coalition

AUGUST 29, 2022

This is a common form of monetisation that is mostly relevant for businesses with existing revenue streams, such as existing enterprises and software-as-a-service companies. For example, Amazon provides an API for third parties to build their own applications using Amazon products, fulfilment information, feeds, reviews and more.

Banking 141

Banking Technical Review User Testing Systems Review 141

Mind the Product

SEPTEMBER 6, 2018

I’m a product manager at Adobe, a company with a long product management tradition and which has produced some of the best products in the history of software. How the customer would like to buy the software (the biggest pitfall in my experience for enterprise products). How the customer would like to use the software.

Enterprise 180

Enterprise Customer Feedback Customer Experience Reporting Tools 180

The Product Coalition

DECEMBER 14, 2019

The market is saturated with hundreds of FinTech software development companies, so it can be challenging to choose the one that best fits your business. Are you looking for the best FinTech developer to build a robust payment app, personal accounting app, or banking application?

Analytic Tools 80

Analytic Tools Research Software Software Development Software Developers 80

freshtrax

APRIL 19, 2021

Physical Stores : Credit Cards, NFC cards (Suica, Pasmo, etc), Payment Apps, QR Codes, e-money. That being said more and more people are choosing to use cashless payment technologies due to benefits such as point accumulation and ease of use. Many people may not feel comfortable with app-based payments due to security concerns.

Research Software 119

Research Software Technical Review Software Review Product Research 119

Intercom, Inc.

MAY 13, 2019

But when content is the lowest priority, you might assume that the poor performance of your onboarding is due to bad content that can be solved quickly and cheaply by “making the words better.”. Actions taken: I downloaded an app from my bank to help me track and categorize my spending. This helped me create my first real budget.

User Testing 171

User Testing Customer Experience Research Software Product Research 171

The Product Coalition

NOVEMBER 19, 2020

But, if one is systemic and patient in their search, making a successful switch is very achievable. That being said, there is an additional element of complexity due to the fact that many companies don’t hire entry level product roles. Brett was 30, had been in finance, and eventually got into product at the bank he worked at.

Technical Review 166

Technical Review Product Management Product Manager Research Software 166

Intercom, Inc.

JANUARY 10, 2019

Bots are great at things that are suitable for computer calculations, like when your next bill is due. Or showing you your bank balance. Also, if a person is sitting there answering people’s calls about their bank balance eight hours a day, they would go out of their mind with boredom.

User Testing 143

User Testing Banking Customer Experience Technical Review 143

The Product Coalition

OCTOBER 3, 2023

Then an experienced team of developers with deep knowledge in coding will help to develop the backend and frontend aspects. Extended features for the MetaMask-like wallet Good features take good reviews from customers. Multicoin support system provides customers a flexibility to use your wallet.

User Testing 133

User Testing Research Software Feedback Software Customer Feedback 133

UX Planet

FEBRUARY 1, 2024

It will integrate live shopping updates, investment tracking, credit and debit card transactions from multiple banks, bill management, goals tracking, insurance and loan details, tax calculations, and insights on optimising savings. Bank-level security for user data. Integration with bank accounts for seamless expense tracking.

Analytic Tools 98

Analytic Tools Data Visualization Research Software Reporting Tools 98

The Product Coalition

OCTOBER 19, 2020

What are the top companies to hire remote software developers from? Highlights Years of experience in building native and cross-platform applications Pre-vetted engineers and developers for plug-and-play remote teams Highly transparent and collaborative systems for steady progress towards goals 2) Endive Software?—?Creative

Research Software 90

Research Software Technical Review Development User Testing 90

Mironov Consulting

SEPTEMBER 15, 2019

Data science has traditionally been an analysis-only endeavor: using historical statistics, user interaction trends, or AI machine learning to predict the impact of deterministically coded software changes. Provide Much Deeper Context than Traditional Software Projects, Especially Use Cases and Business Goals.

Data Visualization 90

Data Visualization Analytic Tools Research Software Weak Development Team 90

The Product Coalition

FEBRUARY 26, 2021

It is not just an indisputable innovation factory but a “ cash flow machine ” that has piled up more than 200 bln dollars on bank accounts and can run the business without selling a single iPhone for a year. a unique business and technology ecosystem that had been diligently harvested throughout the company’s history.

Customer Experience 108

Customer Experience Technical Review Systems Review Software Review 108

Mironov Consulting

APRIL 15, 2023

In my experience, there’s usually a fundamental misalignment between two broad groups at software companies – especially B2B/enterprise companies — that I’ve been thinking/writing for a while.  One  But if we see this as a systemic problem, it can be less about individuals.  More

Customer Experience 124

Customer Experience Software Review User Testing Technical Review 124

Mironov Consulting

AUGUST 8, 2017

Especially in B2C or B2B2C markets where our tech is part of a long value chain: perhaps our software helps some employee collect data to tune a service that improves delivery of some consumer product… Creating real-world value is a multi-step process involving many players. See personas 4 and 7.” Wasted energy.

User Testing 101

User Testing Customer Experience Analytic Tools Research Software 101

Mind the Product

MARCH 2, 2018

Regular penetration testing, bug bounty systems, and getting to know your local “white hat” ethical hacker can all help, but one of the best defences is, I believe, to develop a culture of stewardship across your organisation. Her husband had access to her machine and backed up some files in the cloud while he ran software updates.

Data Visualization 127

Data Visualization Systems Review Software Review Customer Experience 127

Product Management Lessons from the Trenches

DECEMBER 17, 2018

To help get you thinking about whether NLP is right for your business, here are some example use cases where NLP adds value: Enhance Humans Navigation IVR systems: helping consumers get routed to the person or information they need without going through a brutal phone tree (Liberty Mutual, I’m looking at you!). Stop Word Removal?—?discards

Technical Review 30

Technical Review Feedback Software Artificial Inteligence User Testing 30

Mironov Consulting

JUNE 28, 2018

When working on mass consumer products (think FitBit or Facebook or teach-your-kid-to-code toys ), we will have large numbers of small purchases — too many customers to know each by name. Plus, reviews of our sales process reflect badly on individual account teams, so self-evaluations highlight pricing or product/feature problems.

Enterprise 105

Enterprise User Testing Data Visualization Product Research 105

Arkenea

JANUARY 25, 2025

Key audiences to note during the e-prescription software development are the elderly, chronic disease, and bedridden patients. The cost of custom e-prescription software development is around $20,000 to $700,000 or more. A need for seamless prescription refills is accelerating e-prescription software development.

Reporting Tools 52

Reporting Tools Software Development Software Developers Feedback Software 52

Userpilot

OCTOBER 4, 2022

It’s a linear, top-down approach, whereas growth loops are closed-loop systems where the process generates new inputs by design. G2 is a business software and services review platform that relies on user-generated content to grow organically. What is the importance of the AARRR funnel for B2B software marketers?

Customer Experience 98

Customer Experience User Testing Onboarding KPIs Software Review 98

Mind the Product

MAY 13, 2019

We’re a UK-based bank and our mission is to make money work for everyone. Finally we structure the “what” – this means we create systems, frameworks and processes, rather than feeding squads a roadmap. Scale our systems to flexibly lend to more users. I’m a product manager at Monzo. Explain the why.

Research Software 194

Research Software User Testing Feedback Software Customer Experience 194

The Product Coalition

NOVEMBER 26, 2019

Departmental goals and incentives further push developers towards building robust, scalable, elegant software. On the flip side, many development teams are now fully immersed in “Agile world” that is all about delivering small increments of working code according to strict rituals. The bigger context?—?users,

Product Research 79

Product Research Onboarding KPIs Agile User Testing 79

Modus Create

JUNE 20, 2023

You don’t have to provision servers to run apps, storage systems, or databases at any scale. However, due to more frequent and sophisticated cyberattacks, organizations can’t afford to treat security as an afterthought. Developers deploy automated security tools and check code on the fly. Well, the future has finally arrived.

Feedback Software 75

Feedback Software Reporting Tools Development Technical Review 75

Userpilot

DECEMBER 19, 2022

Product teams can use Userpilot to create notifications within minutes without writing a single line of code. Create modals code-free in Userpilot ! Userpilot enables you to create checklists code-free. Notification panels are useful for users who receive many system-generated notifications or may need to refer to them later.

Feedback Software 98

Feedback Software Reporting Tools User Testing Customer Experience 98