The Product Coalition

JANUARY 27, 2024

Product-Led strategy: User-Centric Approach, Customer-Centric Metrics Focus on self-service onboarding and scalability. Sales-Led strategy: Sales-Centric Approach. My very scientific plot to show the sweet spot (orange area) for scaling & growth to be in relation to product strategy and customer size. Limited free offerings.

Feedback Software 141

Feedback Software Analytic Tools Onboarding KPIs B2B 141

The Product Coalition

JANUARY 21, 2020

Currently, AI builds its solutions using the following approaches: Prediction Classification Clustering Optimization Why are banks making use of AI in their back-office functions? Banks manage a great deal of data day in and day out?—?client financial investments, transactions, home mortgages, bank card, and so on.

Banking 78

Banking Data Visualization Research Software Artificial Inteligence 78

Mind the Product

JULY 29, 2019

Traditionally, the banking industry has been slow to innovate. In this ProductTank London talk Megan Caywood, then Chief Platform Officer at Starling Bank, explains how the bank has challenged the status quo by introducing a current account that is entirely digital and tailored to the smartphone generation.

Banking 72

Banking User Testing User Friction Differentiation 72

Alchemer Mobile

APRIL 5, 2022

Subcategories for Finance Apps: Fintech, Banking, Insurance. “Why do people like mobile banking? Banking (banks and credit unions), and Insurance (auto, home, life, renters, pets, etc.). Response rates were phenomenal, with 94% for Fintech, a whopping 98% for Banking, and a high 97% for Insurance (91% overall).

Finance 261

Finance User Testing Feedback Software Research Software 261

Mironov Consulting

DECEMBER 5, 2023

  (For fun, let’s call those things strategies.) ” And this is usually wrapped around an organizational ownership fistfight about who “owns” company-level strategy.    If another executive claims company strategy as their bailiwick , we gracefully back off and let them drive.]

Data Visualization 78

Data Visualization Strategy Artificial Inteligence Weak Development Team 78

The Product Coalition

JUNE 22, 2023

It improves satisfaction for current customers and opens up innovative strategies to increase conversion and bring in new business. Or what if you wanted to check the status of your white labeled credit card not with the issuing bank, but with the label? A little scary.) Exactly what’s needed depends on the use case.

Finance 121

Finance Banking User Testing Onboarding KPIs 121

The Product Coalition

JULY 8, 2021

Innovation-thinking banks and fintech startups use natural language processing to augment intelligent chatbots into the customer experience. Banks can use NLP-powered chatbots to provide 24/7 customer assistance and personalized insights based on real-time financial data analysis.

Data Visualization 157

Data Visualization Reporting Tools Analytic Tools Banking 157

Product Management University

APRIL 17, 2024

If you want to create a revenue plan with sales that gives you a more realistic chance of hitting your revenue targets, give some thought to a broader market strategy where each product plays a role versus a marketing plan for each product. Determine the Productivity of Your Salesforce This is a big part of fleshing out your market strategy.

Reporting Tools 147

Reporting Tools Artificial Inteligence Customer Experience Healthcare 147

Userpilot

DECEMBER 19, 2022

However, getting the attention of your target customers with B2B marketing strategies is a lot harder. This article will teach you the difference between B2C and B2B marketing, go over a few B2B examples, and walk through 15 proven strategies that can take your product marketing to the next level! B2C marketing.

B2B 105

B2B User Testing Research Software Analytic Tools 105

Alchemer Mobile

JUNE 12, 2019

Another challenge comes with the unique loyalty customers feel towards their financial institutions and banks. The second is to use proactive engagement strategies and contextually relevant messaging. Inefficient customer service is one of the main reasons why customers leave their banks or financial tools.

Feedback Software 199

Feedback Software Finance Reporting Tools Data Visualization 199

The Product Coalition

AUGUST 8, 2023

A complete analysis of the market trends, your business plan, market situation, potential customers, competitors, and marketing strategies should be done to reduce the chances of business failure or any increased cost in the future. Having a separate business bank account allows you to track expenses, profits, and taxes better.

Banking 116

Banking Government Finance Naming 116

The Product Coalition

OCTOBER 4, 2023

By creating decentralized exchange solutions for their businesses, companies can seamlessly transact with partners and customers worldwide, avoiding the hassles associated with traditional banking systems. Cost Efficiency Traditional financial intermediaries, such as banks and payment processors, often charge hefty fees for their services.

Technical Review 129

Technical Review Finance Customer Experience Banking 129

Alchemer Mobile

DECEMBER 16, 2020

Between heavy increases in usage as well as staggering drops in economic activity, 2020 was a roller coaster for banks, insurance companies, budgeting apps, and everything in between. To help your finance app stand out in 2021, focus on these four strategies at the start of the new year. Measure and act on customer emotion.

Finance 243

Finance Feedback Software User Testing Data Visualization 243

Product Management University

MAY 11, 2020

The end result is a portfolio of industry specific solutions that your target customers perceive as higher value, e.g., payment processing solutions for retailers, data security solutions for banks, etc. Your customers are banks, telecoms, retailers, hospitals, etc. Each Product is Marching to its Own Strategy.

Banking 130

Banking Customer Feedback Messaging Positioning 130

The Product Coalition

MARCH 25, 2022

Banks, insurance companies, and trading platforms use digital solutions to facilitate their communication with clients and make operations easier to perform. Banking mobile apps, trading platforms, blockchain, contactless payments, NFT, financial data analysis-all these terms fall into the fintech category.

Research Software 129

Research Software Feedback Software Reporting Tools Data Visualization 129

UX Planet

FEBRUARY 1, 2024

It will integrate live shopping updates, investment tracking, credit and debit card transactions from multiple banks, bill management, goals tracking, insurance and loan details, tax calculations, and insights on optimising savings. Bank-level security for user data. Integration with bank accounts for seamless expense tracking.

Analytic Tools 88

Analytic Tools Data Visualization Research Software Reporting Tools 88

Usersnap

OCTOBER 12, 2021

76% of all bank interactions are online nowadays, create remarkable digital customer experience are not just buzzwords. The passion behind Erste Group’s customer-centric strategy. George” is the name of Erste Bank’s web and mobile app. And George Labs is the digital banking business unit of Erste Group.

User Testing 121

User Testing Feedback Software Customer Feedback Customer Experience 121

The Product Coalition

JANUARY 17, 2022

Having a monetisation strategy helps shift the discussion of APIs as a cost centre administered by IT towards APIs as a growth driver by technology and the business. Monetisation might take on different forms but the clearer you can be around how your API makes money?—?even even if you aren’t billing a customer’s credit card each month?—?then

Banking 142

Banking Onboarding KPIs Product Research Framework 142

Dear Strategy

SEPTEMBER 15, 2021

For those of you who are regular followers of the Dear Strategy podcast and blog, you know that, beginning with this episode, we will be moving away from answering direct strategy questions, and moving toward discussing real-world applications of some of the concepts that we’ve been discussing here over the past 4 years.

Messaging 52

Messaging Product Strategy Strategy Blog 52

The Product Coalition

NOVEMBER 23, 2021

Connect a current bank account that will enable you to receive regular deposits and make payments. Schedule an interview to confirm your identity that involves you having a current photo ID and (sometimes) bank statement. In this case, you will need access to your bank’s routing number and your own account number.

Branding 148

Branding Data Visualization Analytic Tools Reporting Tools 148

Dear Strategy

NOVEMBER 21, 2018

Dear Strategy: “When studying a competitor, how do you really determine the use case for their product?”. . For example, I as a banking customer (Actor #1), expect to interact with my bank (Actor #2) through some type of a banking app (System). Dear Strategy: Episode 069. ###.

Research Software 45

Research Software Strategy Banking User Testing 45

The Product Coalition

FEBRUARY 27, 2021

The company creates beautiful and functional web and mobile experiences for startups and large brands like Santander Bank, Hilton, Unilever, Orange, Microsoft, Unicef, Pepsico, and others. Besides product design, the company also provides digital consulting, product and business strategy, front-end and back-end development.

Research Software 89

Research Software Analytic Tools UX User Testing 89

Userpilot

AUGUST 6, 2023

Omnichannel vs multichannel customer experience While omnichannel and multichannel customer experiences are often used interchangeably, there’s actually a nuanced (but sizable) difference between the two strategies. Don’t hesitate to adjust your strategy or even pivot your business model when necessary.

Customer Experience 97

Customer Experience User Testing Customer Feedback Feedback Software 97

Alchemer Mobile

MAY 7, 2020

They create seamless digital experiences driven by insight, strategy, and technology, and design to evolve the way their clients do business. Rightpoint serves more than 250 Fortune 1,000 companies with strategy, site design, and development, content, CRM, commerce, BI and cloud infrastructure.

Feedback Software 147

Feedback Software Analytic Tools Reporting Tools Data Visualization 147

The Product Coalition

OCTOBER 13, 2022

APIs strategically essential for building enterprise value Traffic data doesn’t always correlate to enterprise strategy or value, but in this case the importance of APIs is also found in analysis of the relationship APIs have to strategy.

Enterprise 135

Enterprise Research Software Telecommunications Government 135

Melissa Perri

JUNE 29, 2017

I went on being called a Business Analyst as I worked at banks and other financial services companies. I was doing a workshop for a very large bank when one of the attendees chimed in. As a manager of Product Managers, you might be leading strategy for a larger part of the product and coaching your teams to discover and execute well.

Product Research 325

Product Research Product Management Product Manager Customer Experience 325

Userpilot

SEPTEMBER 20, 2023

Justifying price increases is easier when adopting a cost plus strategy. The cost-plus strategy provides a consistent rate of return if you correctly add up business costs. There is a complete disregard for customer and their willingness to pay with a cost-plus strategy. Below, we explore these benefits in detail.

User Testing 105

User Testing Research Software Software Review User Friction 105

The Product Coalition

JULY 24, 2022

names, driver’s license number, passport number, bank account number, etc. For instance, your Instagram handle (as a user) will not be sufficient for a bank to open an account (as a credential). As a credential: This is the next most commonly used form of identity. This information is what we traditionally use to identify ourselves?—?names,

Data Visualization 144

Data Visualization Seminar Travel Banking 144

Intercom, Inc.

OCTOBER 13, 2022

Here, we’ve got a really nice gradient header using different shades of Exemplary Bank’s brand green with an accent color for the buttons, all chosen to complement the website. I can shrink down, giving more space to interact with Exemplary Bank’s app if I need to.

Feedback Software 118

Feedback Software Events Data Visualization Customer Communications 118

Roman Pichler

MARCH 14, 2017

It does not cover common product management practices, such as, product strategy development, product roadmapping, and financial forecasting; and the only product management tool it offers is the product backlog. The confusion stems—at least partly—from the fact that Scrum is a simple framework focused on helping teams develop software.

Product Management 257

Product Management Product Manager Research Software Product Research 257

Product Management University

JUNE 21, 2021

It doesn’t matter whether you segment vertically (retail, healthcare, banking, etc.) Just because leadership, vision and strategy are part of your product management job description, doesn’t mean people trust you to do those things. Proving you can execute the strategy seals the deal. Give it a whirl.

Product Management 147

Product Management Product Manager Healthcare Leadership 147

Product Management Unpacked

APRIL 25, 2019

Build your trust bank account with small victories: Build alliances and make deposits in your “trust bank account,” where your small victories will contribute to the stability of your relationships. Build your trust bank account with small victories. This is often called a “trust bank account.”

Banking 148

Banking Feedback Software Weak Development Team Customer Feedback 148

Mind the Product

MARCH 20, 2020

Quoting Georgie Smallwood, CPO of European digital bank N26, Melissa explains that the skills of a product leader are essentially those of a product manager but with wider scope. Portfolio and product strategy. How can you position yourself well now for a future as a product leader, and, once you get the job, what do you do?

User Testing 221

User Testing Customer Feedback Product Research Customer Experience 221

Mironov Consulting

DECEMBER 17, 2023

Imagine that a major prospect for our investment banking application needs a custom connector for their legacy stock market analysis app: their trading strategy team uses an old database with obsolete formats for trade type, date/time, currency symbol, etc.  Their market strategy team realizes they need one more field mapped. 

Customer Communications 117

Customer Communications Reporting Tools Artificial Inteligence User Testing 117

Userpilot

APRIL 17, 2024

Mixpanel provides insights into customer journeys to help businesses refine product-market fit and drive growth through data-driven strategies. This allows for more targeted marketing and product development strategies. This can guide product differentiation strategies by highlighting emerging trends. Amplitude journey report.

Data Visualization 103

Data Visualization Analytic Tools Feedback Software Reporting Tools 103

Userpilot

JUNE 14, 2021

Are you looking to build a solid marketing automation strategy and don’t know where to start? In this article, I’ll cover what marketing automation is, how to set up an effective strategy for it, and go over some examples of how to use marketing automation at each stage of the user journey to drive product growth.

Feedback Software 52

Feedback Software Analytic Tools Strategy Marketing 52

The Product Coalition

MARCH 15, 2023

The importance of good user onboarding Given the variety of different fintech apps available, like banking apps, and trading platforms, convincing people to download yours is a challenge. Challenges of FinTech app onboarding When crafting an onboarding strategy, there will be several conflicting priorities you need to balance.

Onboarding KPIs 137

Onboarding KPIs Analytic Tools Research Software Data Visualization 137