How to Prepare Banks for Digital Transformation

The Product Coalition

David Gledhill , DBS Bank Chief Information Officer. Bank customers’ requests are rapidly changing. Today, people want to be able to manage their finances entirely online, a feature not every bank is currently able to provide. In recent years, many new banks have been created that have introduced a number of unique financial services. Among them are N26 in Germany, Nubank in Brazil, Revolut in the UK and Tinkoff Bank in Russia.

How to Start a Bank from Scratch by Megan Caywood

Mind the Product

Traditionally, the banking industry has been slow to innovate. In this ProductTank London talk Megan Caywood, then Chief Platform Officer at Starling Bank, explains how the bank has challenged the status quo by introducing a current account that is entirely digital and tailored to the smartphone generation. She discusses the challenges involved in starting a bank and how to succeed in a highly regulated industry. The Product Experience gap in Banking.

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How to use AI in Banking & Fintech and How it’s transforming Fintech

The Product Coalition

Currently, AI builds its solutions using the following approaches: Prediction Classification Clustering Optimization Why are banks making use of AI in their back-office functions? Banks manage a great deal of data day in and day out?—?client Just how are banks assisting shape this?

Banking on Bad UX vol. 2: The 1s and 0s of a $900,000,000 UI mistake

TryMyUI

The post Banking on Bad UX vol. Finance Musings UX Industry Bad UX fintech Usability TestingSometimes, "usable" doesn't actually mean "usable" in the UX sense. Citibank is out $500 million on a "usable" UI that isn't even close to being usable.

Banking on bad UX: Finance website designs are failing gens Y & Z

TryMyUI

The post Banking on bad UX: Finance website designs are failing gens Y & Z appeared first on TryMyUI Blog. Finance TryMyUI UX Industry Design finance millennial Usability Testing User Experience UX Design website zoomerFinancial institutions are mired in bad design and even worse PR. Now, younger generations aren't buying in. How are financial website designs failing? How can financial institutions hope to rebound in the eyes of these tech-savvy and socially aware customers?

For Banks and Financial Institutions, COVID-19 Presents an Opportunity to Meet Consumers Online

AlphaHQ

Online banking isn’t a new concept, but it may become a mainstay due to the spread of COVID-19. For the safety of consumers, the bank staff, all our families and the community, nobody should be walking into a branch.

Penetration Testing: How to perform PenTest in Cybersecurity?

Antwak Blog

Penetration testing (PenTest) is the cycle to distinguish security weak points in an application by assessing the system or network with different malignant strategies. A penetration test is otherwise called the pen test and an outside contractor is likewise known as an Ethical hacke r.

How to perform penetration testing in cybersecurity?

Antwak Blog

Penetration testing is the cycle to distinguish security weak points in an application by assessing the system or network with different malignant strategies. The objective of this test is to get significant information from hackers who have unapproved access to the system or network.

When to Consider Setting Up A/B Testing

Modus Create

I have a confession to make: as a growth-oriented product manager, I tend to gravitate towards A/B testing whenever I can. A/B testing lets us see what customers actually do rather than what they say – which can be a pitfall when using other research methods.

How to perform penetration testing?

Antwak Blog

How to perform penetration testing? Penetration testing is the cycle to distinguish security weak points in an application by assessing the system or network with different malignant strategies. The pen testing cycle can be divided into five phases. Why Penetration Testing?

What to do if you only have $100 to spend on User Testing

Usersnap

User testing is a bit like sports. Quite often getting your product tested by real people is skipped because of budget constraints and exploding costs in development. But user testing doesn’t necessarily have to break the bank. How to do User Usability Testing with a limited budget? Running user tests by inviting people into your office and moderating the tests yourself can be an enormous source of insight. Now back to testing.

How QA Testing is Moving Up in Today’s Agile Value Chain

Usersnap

In the past, the core goal of testing is to find bugs and fix them. But the dynamics of IT and testing landscape have changed now. Agile QA approach and user experience driven development (UXDD) have taken modern software development and testing by storm. As a QA tester or manager, how you scale up your skills to match today’s innovative challenges is the key to improving testing productivity and advancing your career prospects. . New testing platforms.

How to test your website’s iconography

Userzoom

In which our very own UX Researcher, Tom Hayes, investigates the world of online iconography and how you can test whether users understand all your various navigation signs and symbols. In instances like the above, you may design your own icons, but without testing them you could be causing users problems or influencing their behaviour in ways you don’t want to. How to test your iconography. The post How to test your website’s iconography appeared first on UserZoom.

Testing Modern Conversational Interfaces: Google Home and Amazon Alexa

Amir Rozenberg

Ally Bank, for example, already offers a set of “Alexa skills”, including balance checking, money transfers, recent transactions, etc. What to test When your app is utilizing Google Home, Alexa, etc., the first question to ask is “what do I test?” One would hope that each bank won’t need to test every Google and Alexa device variant in the market! For example, are bank transactions executed correctly?

Lee Duddell, Senior Director of UX Research, on ‘Common mistakes rookies make when testing (and how to overcome them)’

Userzoom

Lee Duddell, UserZoom’s Senior Director of UX Research, reveals some of the mistakes that newbies make when they’re running tests for the first time and how they can avoid them. . Then we’ll look at some mistakes that newbies make when they’re running tests for the first time. Well, if you’re a researcher you’re gonna learn how to run training sessions and to support and to enable non-researchers to run their own design tests.

How lean usability testing can improve the user experience

The Product Coalition

One way to achieve this is through lean usability testing. Some of the benefits of this style of testing; You test your riskiest assumptions and mitigate risk through an evidence based approach You increase confidence with all your stakeholders There are no research labs or lengthy reports Just quality actionable insights that improve the metrics that matter to business Where you can you apply lean usability testing Lean usability testing can be applied to all customer facing products.

How Lean Usability Testing Can Improve The User Experience

UserInterviews

Research doesn't have to take a long time or break the bank. Here's how you can do fast, affordable research to improve your user experience

Increase Test Automation with Touch ID & Fingerprint Authentication Simulations

Amir Rozenberg

However, nowadays, in-app transactions such as purchases (games, retail ), money transfers (banking) and key sensitive transactions are increasingly confirmed with users’ biometric identification. “Adding Touch ID to our mobile banking app makes it even easier and more convenient for customers to manage their finances on the move and directly responds to their requests,” says Stuart Haire, managing director, RBS and NatWest Direct Bank.

Increase Test Automation with Touch ID & Fingerprint Authentication Simulations

Amir Rozenberg

However, nowadays, in-app transactions such as purchases (games, retail ), money transfers (banking) and key sensitive transactions are increasingly confirmed with users’ biometric identification. “Adding Touch ID to our mobile banking app makes it even easier and more convenient for customers to manage their finances on the move and directly responds to their requests,” says Stuart Haire, managing director, RBS and NatWest Direct Bank.

How Lean Usability Testing Can Improve The User Experience

UserInterviews

Research doesn't have to take a long time or break the bank. Here's how you can do fast, affordable research to improve your user experience

How Lean Usability Testing Can Improve The User Experience

UserInterviews

Research doesn't have to take a long time or break the bank. Here's how you can do fast, affordable research to improve your user experience

How Do You Test Automated Data Entry for Mobile Web Apps? A Tip We Gave to Our Customer

Amir Rozenberg

An end-to-end approach for testing mobile web app imaging is made possible through leveraging preloaded images onto the device. This test automation, in turn, enables rapid feedback and scaling of code coverage. These days, many brands are finding new ways of streamlining the user experience in order to drive higher adoption rates, increased security, and user satisfaction.

The next generation automation testing for video streaming apps by Perfecto & Accenture S3

Amir Rozenberg

What is interesting is the same phenomena outside this vertical: for example, 80% of all banks are planning to offer video-enabled banking services as an evolution of their digital personalized presence ( Source ). Teams need automated, stable and scalable methods to continuously test and monitor video services on every phone, tablet and browser and in any environment; at home, on the road, inside a plane, etc.

The next generation automation testing for video streaming apps by Perfecto & Accenture S3

Amir Rozenberg

What is interesting is the same phenomena outside this vertical: for example, 80% of all banks are planning to offer video-enabled banking services as an evolution of their digital personalized presence ( Source ). Teams need automated, stable and scalable methods to continuously test and monitor video services on every phone, tablet and browser and in any environment; at home, on the road, inside a plane, etc.

How Sustainably Does UX Research On A Limited Budget

The Product Coalition

According to Jenny Björkman, UX Lead at Sustainably The cost implications of doing user experience (UX) design without a testing phase can put the future of any company at risk. What is Open Banking? customers must submit their banking details online.

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Digital Accessibility – a Guide for Product Managers

Mind the Product

Banks like NatWest and Capital One tackle the issue of time accessibility by incorporating self-service options, chatbots, and automation into their products so that they are available day and night. The customer can also speak to a bank employee in the same web chat portal.

How Do You Test Automated Data Entry for Mobile Web Apps? A Tip We Gave to Our Customer

Amir Rozenberg

An end-to-end approach for testing mobile web app imaging is made possible through leveraging preloaded images onto the device. This test automation, in turn, enables rapid feedback and scaling of code coverage. These days, many brands are finding new ways of streamlining the user experience in order to drive higher adoption rates, increased security, and user satisfaction.

Data-Driven Blunders and how to Avoid Them

Mind the Product

The problem arises when we expect data to be the “secret sauce” that will immediately improve all aspects of our product, and that the answer to every question is always more (events, dashboards, tests). For starters, any system (for example all our fancy algorithms, events, tests…) can’t accurately predict the outcomes of a more complex system than itself (that of us humans deciding what to buy and how). Improper Testing. Keep it simple and test one variable at a time.

5 Things Companies Miss Out While Aiming For a Top-notch Product

The Product Coalition

Many companies hire QA engineers once the development starts (or even later), entrust them with testing, and expect them to contribute to delivering an impeccable software to the market. With the Shift Left QA approach , the idea of testing has changed. Requirements testing Comprehensive requirements cover all the desired pieces of functionality and help you avoid work duplication. Acceptance testing Acceptance testing is an important part of the release process.

8 client collaboration tools for web development agencies

Usersnap

Second, a lot of client collaboration tools offer bank-grade security to ensure that all of your sensitive (and not so sensitive) data is completely safe. Long story short, let’s dive right in the list of top 8 client collaboration tools you should definitely test out! User Acceptance Tests Website Feedback client acceptance testing client collaboration client collaboration tools web development tools web development agency

Crowdtesting – all you need to know

Usersnap

It’s nice to have your customers testing the application. It is a cost-effective and real-world multi-platform testing approach. Crowdtesting is simply user testing through broader groups of people. You can have a variety of devices for testing. Crowdtesting offers multiplatform, multi-version devices and environments for testing. Crowdtesting is solely for testing your applications. You have a broader set of people involved in testing.

Should You Buy Into Facebook’s Cryptocurrency Venture?

AlphaHQ

The list includes companies like Mastercard, Visa, PayPal, Stripe, eBay, Uber, Lyft, Spotify, Coinbase, Xapo, Andreessen Horowitz, Union Square Ventures, Mercy Corps, and Women’s World Banking, among others. We ran user discovery tests on Alpha to get the answers to our questions. Alpha ran a follow-up test to ask this question, and of the 349 users we talked to, the general opinion was slightly more positive than negative. Insights cryptocurrency Facebook Libra test

Mensch Patterns | Derek Sivers, Author | BoS Europe 2019

Business of Software Conference

So, I went to the bank and I got a $50 no, wait, £50 note and we’re going to auction it off for a dollar just to be ridiculous. Whether the game is taking on investors or the game is A/B testing, you’ve got to think how will this game end. Derek Sivers, Author.

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Effortless remote user research

The Product Coalition

PingPong is a user research platform to easily find and schedule people from all over the world for user interviews and testing. PingPong just makes it convenient to talk to people from these regions and conduct user interviews and user tests. Revolut Business offers a 21st century alternative for traditional banking. Their product is simply amazing and you don’t have to deal with outdated ways of traditional banks anymore, which is a massive time saver.

Should You Buy Into Facebook’s Cryptocurrency Venture?

AlphaHQ

The list includes companies like Mastercard, Visa, PayPal, Stripe, eBay, Uber, Lyft, Spotify, Coinbase, Xapo, Andreessen Horowitz, Union Square Ventures, Mercy Corps, and Women’s World Banking, among others. We ran user discovery tests on Alpha to get the answers to our questions. Alpha ran a follow-up test to ask this question, and of the 349 users we talked to, the general opinion was slightly more positive than negative.

Should You Buy Into Facebook’s Cryptocurrency Venture?

AlphaHQ

The list includes companies like Mastercard, Visa, PayPal, Stripe, eBay, Uber, Lyft, Spotify, Coinbase, Xapo, Andreessen Horowitz, Union Square Ventures, Mercy Corps, and Women’s World Banking, among others. We ran user discovery tests on Alpha to get the answers to our questions. Alpha ran a follow-up test to ask this question, and of the 349 users we talked to, the general opinion was slightly more positive than negative.

Top 5 UI/UX Design Agencies in Poland for 2021

The Product Coalition

The company creates beautiful and functional web and mobile experiences for startups and large brands like Santander Bank, Hilton, Unilever, Orange, Microsoft, Unicef, Pepsico, and others. Finding the right UI/UX design company in the over-saturated market might be a challenge.

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Covid-19 thoughts - Creating a Family fund similar to PM Cares fund

SidsAvenue

In such testing times, to survive, having a strong emotional and financial support system is very critical. To come to the solution, let us draw parallel to the banking system. If I need money, I would go to bank and take a loan if its possible.

Can Machine Learning Help Supercharge Your Products? [+Webinar]

280 Group

Applications can use these techniques to detect errors in loan applications, or detect potentially fraudulent banking transactions. Examples include, fraud detection in banking or insurance or defect detection with computer vision in a production line.

Design for Impact: The Story Behind Our New Mission

StudioTeam

The guiding principle behind this was to never design without user research and testing – something that wasn’t a general sentiment for many companies at that time (and for some, it still isn’t). In the meantime, we were also collaborating with a large bank.

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