UX Planet

JANUARY 17, 2024

Notion A curated collection of Notion templates for various product design activities — from user research to usability testing. User Research Research question bank by Maze Notion database template compiles 350+ ready-to-use questions for rapid research and testing. Usability testing script by Slava Shestopalov ??

User Testing 77

User Testing Product Research Customer Experience Banking 77

Split

AUGUST 18, 2022

However, there are simple testing ideas you can try to make the most of a difficult situation. When decisions become difficult to make, A/B tests offer an accurate and reliable estimate. What are examples of cost savings that you want to A/B test? The best approach is to run an A/B test. Cost Saving. Cheaper Providers.

User Testing 98

User Testing Customer Experience Product Research Testing 98

TryMyUI

FEBRUARY 22, 2021

The post Banking on Bad UX vol. Sometimes, "usable" doesn't actually mean "usable" in the UX sense. Citibank is out $500 million on a "usable" UI that isn't even close to being usable. Learn the difference and save yourself a billion or so. 2: The 1s and 0s of a $900,000,000 UI mistake appeared first on TryMyUI Blog.

Banking 52

Banking UX Blog Finance 52

Amir Rozenberg

MAY 4, 2018

Ally Bank, for example, already offers a set of “Alexa skills”, including balance checking, money transfers, recent transactions, etc. What to test When your app is utilizing Google Home, Alexa, etc., the first question to ask is “what do I test? What to test When your app is utilizing Google Home, Alexa, etc.,

User Testing 67

User Testing Product Research Testing Banking 67

Userzoom

OCTOBER 31, 2019

In which our very own UX Researcher, Tom Hayes, investigates the world of online iconography and how you can test whether users understand all your various navigation signs and symbols. To do the above, you’re likely going to do a few different tests in different ways and collate these findings together to determine each of the above.

User Testing 84

User Testing Testing Research Software Banking 84

Usersnap

OCTOBER 12, 2021

76% of all bank interactions are online nowadays, create remarkable digital customer experience are not just buzzwords. And George Labs is the digital banking business unit of Erste Group. The energy of the team is fueled by curiosity: how to make a banking app welcoming? And today we have the honour to share their journey.

User Testing 121

User Testing Feedback Software Customer Feedback Customer Experience 121

Mixpanel

AUGUST 18, 2021

So, how do you evaluate your A/B testing toolkit to make sure you’re collecting the information you need to deliver delightful digital experiences while protecting customer data? More and more people are going online to accomplish everyday goals—things like banking, grocery shopping, and connecting with friends and family.

User Testing 64

User Testing Data Visualization Analytic Tools Product Research 64

Modus Create

OCTOBER 6, 2020

I have a confession to make: as a growth-oriented product manager, I tend to gravitate towards A/B testing whenever I can. A/B testing lets us see what customers actually do rather than what they say – which can be a pitfall when using other research methods. When to Use A/B Testing. I’m admittedly biased. Not too shabby.

User Testing 96

User Testing Product Research Testing Customer Experience 96

The Product Coalition

MARCH 25, 2022

Banks, insurance companies, and trading platforms use digital solutions to facilitate their communication with clients and make operations easier to perform. Banking mobile apps, trading platforms, blockchain, contactless payments, NFT, financial data analysis-all these terms fall into the fintech category.

Research Software 126

Research Software Feedback Software Reporting Tools Data Visualization 126

The Product Coalition

OCTOBER 3, 2023

Product testing You must verify the wallet’s functionality, usability, smart contract functioning, workload, meeting the specifications etc. Test the rightness of the product after the development launch with the help of QA specialists. Testing the product extensively will help to avoid technical issues.

User Testing 122

User Testing Research Software Feedback Software Customer Feedback 122

Modus Create

MAY 31, 2021

In the last article, “ How to Effectively Implement API Testing ,” we learned about the API implementation concepts and their best practices. This article focuses on the practical challenges we faced while testing APIs and their best possible solutions. Initial Setup of API Testing Automation. Test Coverage.

Reporting Tools 52

Reporting Tools User Testing Product Research Testing 52

The Product Coalition

APRIL 8, 2020

According to Jenny Björkman, UX Lead at Sustainably The cost implications of doing user experience (UX) design without a testing phase can put the future of any company at risk. Jenny also demonstrated in her presentation that even on a small startup budget, Sustainably successfully kept customers at the heart of product testing.

User Testing 78

User Testing Research Software Feedback Software Product Research 78

Alchemer Mobile

JUNE 12, 2019

Another challenge comes with the unique loyalty customers feel towards their financial institutions and banks. You might see hundreds or thousands of new installs every day, but the true test of a quality app is how many of those customers become engaged and profitable? Increasing customer retention.

Feedback Software 199

Feedback Software Finance Reporting Tools Data Visualization 199

Modus Create

FEBRUARY 20, 2024

You don’t need exorbitant sales and marketing spending to test the market. While Google Ads is a vital way to test and discover markets, other channels might give better ROI for your business. However, when we launched the app, the bank went silent and didn’t want to buy it anymore. The best part?

Analytic Tools 59

Analytic Tools Customer Experience Marketing User Testing 59

Alchemer Mobile

MAY 7, 2020

Apptimize, An Airship Company, helps brands rapidly iterate to make amazing user experiences across all their digital channels through A/B Testing and Feature Release Management with a mobile-first lens. Alkami Technology develops and delivers digital banking solutions for credit unions and banks.

Feedback Software 147

Feedback Software Analytic Tools Reporting Tools Data Visualization 147

The Product Coalition

FEBRUARY 27, 2021

The company creates beautiful and functional web and mobile experiences for startups and large brands like Santander Bank, Hilton, Unilever, Orange, Microsoft, Unicef, Pepsico, and others. Among their key clients there are KFC, IKEA, PwC, Mercedes-Benz, Daimler, AMG, Zain, Bank Pekao, Zain, Domino’s Pizza, and NN Investment Partners.

Research Software 89

Research Software Analytic Tools UX User Testing 89

Johanna Rothman

MARCH 14, 2024

In Hiring Geeks That Fit , I categorized technical skills into these four areas: Functional skills, such as how you build or test the product. For example, if you have 20 years of experience in banking, you know a lot about the various regulations and how they affect product development. What kinds of technical skills did you have?

User Testing 100

User Testing Agile Banking Consulting 100

Mironov Consulting

DECEMBER 17, 2023

  This is a fundamental but entirely wrong assumption of project-based software staffing : that once it’s tested and delivered and installed, we can wash our hands of this thing and move onto the next thing. The bank’s auditors decide that we need to log every transaction for future security or privacy audits.

Customer Communications 117

Customer Communications Reporting Tools Artificial Inteligence User Testing 117

Amir Rozenberg

JUNE 13, 2017

However, nowadays, in-app transactions such as purchases (games, retail ), money transfers (banking) and key sensitive transactions are increasingly confirmed with users’ biometric identification. The test flow needs to include a successful authentication,an unsuccessful one with limited retries, and eventual failure.

User Testing 48

User Testing Testing Banking Software Review 48

Amir Rozenberg

JUNE 13, 2017

However, nowadays, in-app transactions such as purchases (games, retail ), money transfers (banking) and key sensitive transactions are increasingly confirmed with users’ biometric identification. The test flow needs to include a successful authentication,an unsuccessful one with limited retries, and eventual failure.

User Testing 48

User Testing Testing Banking Software Review 48

Split

MAY 10, 2023

How Feature Flags Help Financial Services Firms Take New Ideas to the Bank Financial services brands are leveraging feature flags to support rapid experimentation and deliver targeted customer experiences. Deliver Features That Matter, Faster. And Exhale. What a Release.

Data Visualization 98

Data Visualization Customer Experience Banking Demo 98

The Product Coalition

DECEMBER 3, 2021

Use Case 2 Hospitals use biometric authentication data to accurately diagnose patients and prevent complications, while hospitals and clinics perform biometric tests to protect patient data. This includes fingerprints, facials, eye scans, voice or DNA tests. Advantages and Disadvantages Direct and safe biometric testing.

Artificial Inteligence 152

Artificial Inteligence User Testing Document Banking 152

Amir Rozenberg

OCTOBER 19, 2017

An end-to-end approach for testing mobile web app imaging is made possible through leveraging preloaded images onto the device. This test automation, in turn, enables rapid feedback and scaling of code coverage. See code snippet that you can use to automate the process: .

Feedback Software 100

Feedback Software User Testing Customer Experience Customer Feedback 100

Product Management University

MAY 24, 2021

As you’re considering new products and enhancements to existing products, the first value test should always be quantifiable impact on the job performance of the users, and the subsequent value to their organization. Critical versus nice-to-have monikers will be obvious when you look at it from this angle.

User Testing 246

User Testing Customer Experience Product Management Product Manager 246

Roman Pichler

MARCH 14, 2017

They would then hand off a requirements specification to a project manager who would work with development and test to deliver the product. Many organisations that have adopted Scrum like banks, retailers, and media companies traditionally don’t have a product management group and hence no product mangers.

Product Management 257

Product Management Product Manager Research Software Product Research 257

Userpilot

JANUARY 10, 2024

User research methods for SaaS: Usability testing User testing User interviews Focus groups Session replays First click testing User feedback surveys Card sorting A/B testing Product analytics Heatmaps Userpilot can help you conduct user experience (UX) research and easily interpret the data. Start collecting data.

User Testing 104

User Testing Research Software Analytic Tools Feedback Software 104

Userpilot

AUGUST 6, 2023

Segmentation and split-testing are two best practices that can help you improve the omnichannel experience for your customers. Split-testing different survey iterations to optimize response rates. A/B test different in-app messages A/B testing is the most reliable way to see which in-app messages get the most engagement.

Customer Experience 90

Customer Experience User Testing Customer Feedback Feedback Software 90

Amir Rozenberg

DECEMBER 7, 2017

What is interesting is the same phenomena outside this vertical: for example, 80% of all banks are planning to offer video-enabled banking services as an evolution of their digital personalized presence ( Source ). Nearly 60% of sports videos are on mobile devices in UK. in a stable and scalable form. Absolutely.

User Testing 54

User Testing Reporting Tools Product Research Embedded Analytics 54

Amir Rozenberg

DECEMBER 7, 2017

What is interesting is the same phenomena outside this vertical: for example, 80% of all banks are planning to offer video-enabled banking services as an evolution of their digital personalized presence ( Source ). Nearly 60% of sports videos are on mobile devices in UK. in a stable and scalable form. Absolutely.

User Testing 48

User Testing Reporting Tools Product Research Embedded Analytics 48

Mind the Product

JUNE 11, 2019

So unlike shopping or banking, there isn’t yet a strong set of user preconceptions about the digital experience. To test our hypotheses, we conducted user research. We’re operating in a nascent market: 50% of adults in the UK had a repeat prescription in the last year, yet just 1% of prescriptions are dispensed online*.

User Testing 134

User Testing Customer Experience Product Research Banking 134

The Product Coalition

APRIL 7, 2021

The team offers a high-quality UI design, UX research and design, wireframing, prototyping, implementation in code, QA, software testing, and product deployment. Fireart Studio provides a full spectrum of product development services, from MVP development to web and mobile app development. It was established in 2008 in Poznan.

Research Software 116

Research Software Feedback Software Artificial Inteligence User Testing 116

Mind the Product

AUGUST 9, 2019

Sippey references a tweet – “My bank’s iOS app let me know it now offers ‘podcast streaming’ and I really need to talk to the product manager” – and asks if the banking customer is confused, what does it say about the bank’s internal teams? The focus is on imagining the future you want to be in.

Product Research 145

Product Research Product Management Product Manager Feedback Software 145

UserInterviews

JULY 16, 2018

Research doesn't have to take a long time or break the bank. Here's how you can do fast, affordable research to improve your user experience.

User Testing 65

User Testing Customer Experience User Experience Banking 65

Mind the Product

MARCH 8, 2019

Money transfer service Transferwise has undergone phenomenal growth and now moves over £3 billion a month, saving its customers more than £3 million a day in bank fees. At Transferwise, the product pillars of cheap, easy, fast are their ways of bringing something unique to customers that banks have failed to achieve.

KPI 163

KPI Banking User Testing Product Research 163

SidsAvenue

JUNE 20, 2020

In such testing times, to survive, having a strong emotional and financial support system is very critical. To come to the solution, let us draw parallel to the banking system. If I need money, I would go to bank and take a loan if its possible. We do not feel embarrassed to take a loan from bank. Its all anonymous.

Banking 81

Banking Naming Events Testing 81

bpma ProductHub

JUNE 12, 2017

Erin McHugh Saif showed us how she used analytics and customer insights to help her tackle a large-scale business problem at TIBCO Spotfire and Sooyoung Kim shared how Rue La La is using Riskiest Assumption Testing to rapidly test ideas with zero engineering effort. Come up with the smallest possible test.

Analytic Tools 199

Analytic Tools User Testing Customer Experience Feedback Software 199

Userpilot

JUNE 7, 2023

Types of feature surveys to obtain valuable feedback: Beta testing feature feedback survey for understanding if the new feature will bring value to users before it’s launched. Beta testing feature feedback survey template Beta testing surveys let you collect feedback from select beta testers about your feature before launch.

User Testing 94

User Testing Customer Feedback Product Research Feedback Software 94