Nulab

MAY 27, 2021

From graphic design to UX/service design. In this episode, we invited Huang Weiming , Experience Designer at OCBC Bank to be our guest on the show. Currently, he is a designer with OCBC Bank where he is part of a team that helps craft delightful experiences across different touch-points.

UX 94

UX Banking Customer Feedback Customer Experience 94

freshtrax

NOVEMBER 21, 2022

I believe that improving the UI/UX of cashless services, in general, will become important to ensure that the elderly are not left behind. Bank transfer process in Japan and the U.S. In fact, data shows that the mobile banking penetration rate in Japan is 20% ( source ), compared to 90% in the US ( source ). bank Wells Fargo.

Reporting Tools 59

Reporting Tools Data Visualization UX Banking 59

Userpilot

JULY 27, 2021

Onboarding UX patterns might just be the unsung hero of the SaaS world. But what are the must-have onboarding UX patterns to build an effective interactive walkthrough ? Onboarding UX patterns come in 3 varieties: annotated UX, embedded UX, and dedicated UX. Onboarding UX Pattern Categories.

UX 98

UX Customer Experience Data Visualization User Testing 98

UX Planet

FEBRUARY 10, 2024

Despite the flourishing landscape of fintech startups in recent years, competing against established giants in the banking sector remains a formidable challenge. Also Read: A great short story on why you should invest in yourself, and not only in investment banking.

Customer Experience 72

Customer Experience User Experience Banking Data Visualization 72

UX Planet

JANUARY 17, 2024

User Research Research question bank by Maze Notion database template compiles 350+ ready-to-use questions for rapid research and testing. Research Question Bank by Maze Minimal assumption map by Swiss innovation The template helps you list assumptions about product design and asks you then how you’ll confirm these assumptions.

User Testing 79

User Testing Product Research Customer Experience Banking 79

UX Studio

MARCH 12, 2018

UX storyboard creation seems like a slightly overlooked design technique. As a true fan of the technique, I want to walk you through all the whys and hows of UX storyboard creation in this complete guide. As a true fan of the technique, I want to walk you through all the whys and hows of UX storyboard creation in this complete guide.

Data Visualization 107

Data Visualization UX Research Software Analytic Tools 107

Userzoom

JUNE 9, 2020

I’m in the unusual position of seeing directly (and indirectly) how hundreds of businesses’ digital departments across different industries have reacted to COVID-19, through my role as a UX research partner at UserZoom. Bring together UX, product, analytics, optimisation, and marketing teams and talk about the roadmap.

User Testing 121

User Testing Product Research Research Software UX 121

UX Studio

FEBRUARY 6, 2019

UX Research is one of the most essential part of this process. Our online UX Research course will enable you to take the first steps to start in-house UX research and get to know how to take advantage of the insights to create a better product. Learn the basics of UX Research. measuring the impact of UX design changes.

Product Research 78

Product Research Research Software UX Feedback Software 78

The Product Coalition

MARCH 25, 2022

Banks, insurance companies, and trading platforms use digital solutions to facilitate their communication with clients and make operations easier to perform. Banking mobile apps, trading platforms, blockchain, contactless payments, NFT, financial data analysis-all these terms fall into the fintech category.

Research Software 127

Research Software Feedback Software Reporting Tools Data Visualization 127

UX Planet

FEBRUARY 1, 2024

It will integrate live shopping updates, investment tracking, credit and debit card transactions from multiple banks, bill management, goals tracking, insurance and loan details, tax calculations, and insights on optimising savings. Bank-level security for user data. Integration with bank accounts for seamless expense tracking.

Analytic Tools 89

Analytic Tools Data Visualization Research Software Reporting Tools 89

Usersnap

OCTOBER 12, 2021

76% of all bank interactions are online nowadays, create remarkable digital customer experience are not just buzzwords. In particular, how they listened to the voice of customers and turned that into features and UX improvements. George” is the name of Erste Bank’s web and mobile app. What do the customers need?

User Testing 121

User Testing Feedback Software Customer Feedback Customer Experience 121

The Product Coalition

MAY 20, 2020

You take out a loan from a bank for whatever reason and you are given a grace period of a month or two to pay back the money you owe. Just like banks do. Technical debt and who is to blame Tales of a Product Owner: concentrated wisdom about project management, team creation and UX. You most probably know how credit cards work.

Banking 136

Banking UX Management Management 136

Userpilot

SEPTEMBER 12, 2019

I recently wrote about some of the most common UX writing mistakes that I see SaaS companies make. This time, I wanted to share some UX writing best practices. Now, there are quite a lot of UX writing best practices that I could share with you, but I know you probably don’t have the time to read a whole book on the subject.

UX 88

UX Customer Experience User Friction Messaging 88

280 Group

NOVEMBER 15, 2021

–Conor Cassidy, Vice President, Treasury Product Manager, Bank of America. You’ll learn how to optimize your work in collaboration with other departments such as Development and UX, and apply core digital techniques, including iterative lean principles (Build, Measure, Learn).

Product Management 295

Product Management Product Manager Customer Experience B2B 295

Userpilot

SEPTEMBER 14, 2022

A dark pattern is a deceptive UI/UX design carefully crafted to mislead users into decisions they might otherwise not make. This UX pattern is often used on forms. Dark patterns are deceptive UI/UX designs carefully crafted to mislead users into decisions they might otherwise not make. What is a dark pattern? How do they do it?

Customer Experience 98

Customer Experience User Testing Banking Technical Review 98

UX Planet

FEBRUARY 26, 2024

These links offer hundreds of sub-links, more references, additional work, more inspiration, and resource banks. 8 was originally published in UX Planet on Medium, where people are continuing the conversation by highlighting and responding to this story. Scroll back and now really look.

Research Software 85

Research Software Magazine Branding Banking 85

280 Group

JULY 17, 2020

Applications can use these techniques to detect errors in loan applications, or detect potentially fraudulent banking transactions. Examples include, fraud detection in banking or insurance or defect detection with computer vision in a production line. It can be used in clustering, association, and anomaly detection problems.

Artificial Inteligence 331

Artificial Inteligence Webinar Data Visualization Reporting Tools 331

Amplitude

SEPTEMBER 4, 2020

We put together a list of our favorite UX podcasts for you to listen to while you’re at work, on your commute, or just need a little inspiration. Learn strategies for designing quality UX without breaking the bank, techniques for putting the user first, and ways of building habits for ux success.

User Testing 59

User Testing Customer Experience Customer Feedback UX 59

UX Studio

SEPTEMBER 4, 2019

So I ended up a UX designer, but my heart started to beat faster and louder when I first woke up to the truth: Writing makes up a determinative part of UX. As I always try to dive ever deeper into the field of UX writing, I also try to look for inspiration and information from key persons. How would you define UX writing?

UX 79

UX Customer Experience User Testing Technical Advisors 79

Johanna Rothman

MARCH 14, 2024

While managers can determine how different various developers, testers, UX, etc people are, very few managers can differentiate one agile coach from another. For example, if you have 20 years of experience in banking, you know a lot about the various regulations and how they affect product development. Industry expertise.

User Testing 100

User Testing Agile Banking Consulting 100

The Product Coalition

APRIL 7, 2021

The team offers a high-quality UI design, UX research and design, wireframing, prototyping, implementation in code, QA, software testing, and product deployment. Moreover, the company has outstanding UX/UI designers and a team of QA engineers focused on top-quality development. It was established in 2008 in Poznan.

Research Software 116

Research Software Feedback Software Artificial Inteligence User Testing 116

Intercom, Inc.

AUGUST 15, 2019

Jeff is the author of Lean UX (which teaches how to rapidly experiment with design ideas) and the co-owner of Sense & Respond Press , a publisher of short, actionable books for busy leaders. Lean UX was the book, and it changed what I was doing for a living. There were some other folks who were doing a similar kind of work.

UX 179

UX User Testing Weak Development Team Customer Experience 179

The Product Coalition

OCTOBER 3, 2023

UI/UX design development Designing a beautiful and user-friendly UI for your wallet will attract users and help to gain appreciation. Linking an account  — Users will find it more beneficial if there is a feature of linking their bank accounts, Paypal accounts, credit/debit cards and other online fiat wallet accounts.

User Testing 123

User Testing Research Software Feedback Software Customer Feedback 123

The Product Coalition

APRIL 27, 2020

Locally, in India we have seen multiple private players releasing their own cards in partnerships with different banks. Central banks across the world outline the guidelines for banking, payments and settlements systems in respective countries. In India, banks which are officially the entities regulated (RE) by RBI?—?the

Branding 78

Branding Reporting Tools Banking Customer Experience 78

UX Planet

FEBRUARY 7, 2024

Illustration by Synchrony Bank As an international student from India, navigating the American real estate market landscape proved daunting, I had to start with understanding the market vocabulary moving ahead with laws and rules.

Systems Review 83

Systems Review Construction Research Software Government 83

The Product Coalition

AUGUST 10, 2021

Use customer input data wisely to avoid asking for the same later Performing multiple transitions on my bank is such a hassle. But not all elements of UX hold the same amount of criticality when making a Product friendly. But friendly does not only mean UX. to bank on). Speed changes perceptions.

Customer Experience 158

Customer Experience User Testing Customer Feedback Feedback Software 158

UX Studio: Product Management

JUNE 29, 2021

At UX studio, we always dedicate time to improve ourselves and our processes. We also believe that knowledge sharing is in the best interest of the UX community. Among the stakeholders, there is a group of people with a special dedication to how the product performs usability-wise; they are the UX researchers and designers.

Data Visualization 122

Data Visualization User Testing Research Software Customer Feedback 122

UX Studio: Product Management

NOVEMBER 24, 2020

Here is a list of the top product design companies that UX studio experts have selected in no particular order. The top projects worth mentioning are OTP bank mobile application testing, Microsoft Sharepoint benchmarking tool development, and mobile application creation for Starbucks Russia. UX studio. . Wandr studio.

Product Research 115

Product Research Research Software Software Review Technical Review 115

UX Studio: Product Management

JUNE 7, 2019

Technology today has started to unfold around us to change our lives for good, and it’s vital for UX Designers to keep up-to-date with the latest digital trends in the industry. In 2019 the Internet of Things (IoT) will continue to impact the UX Design industry. Living in the present, I often forget how fast the world is changing.

Technical Review 84

Technical Review Data Visualization Artificial Inteligence Analytic Tools 84

Userpilot

SEPTEMBER 10, 2022

When banks decline payments, they can implement a hard or soft decline depending on the situation. A soft decline refers to situations when banks can approve the transaction but encounter an issue. Banks will not process the transaction because it suspects fraud or thinks it’s processing a stolen credit card.

Feedback Software 98

Feedback Software Analytic Tools Customer Experience User Testing 98

Userpilot

AUGUST 6, 2023

Bank of America Bank of America’s omnichannel strategy revolves around empowering customers to carry out tasks with the same ease regardless of which channel they’re using. Source: Bank of America. Source: SMB Compass.

Customer Experience 97

Customer Experience User Testing Customer Feedback Feedback Software 97

UX Studio: Product Management

JULY 5, 2021

UX studio is an established design agency helping companies worldwide design impactful digital experiences. As an expert and an opinion leader in the UX field, we’ve reviewed the competency, portfolio, and former projects of New York design agencies to define the best user experience design agencies in New York , based on our judgment. .

Research Software 81

Research Software Analytic Tools Feedback Software User Testing 81

Mind the Product

JANUARY 21, 2020

If you work alongside Bristol-based product strategy and UX consultant Joe Leech then chances are you’ll also work alongside his dog Little Dude. I’ll be told ‘we’re not shipping stuff when we should, UX is poor, we’re struggling to keep staff’. Joe contrasts this with high street banks, where staff typically have little autonomy.

Banking 114

Banking Weak Development Team Workshop Customer Experience 114

UX Studio

OCTOBER 11, 2022

What is the Difference Between UX and CX? How Does UX Help Digital CX? banking (75%), . The first step toward excellent digital CX is providing good UX. And we at UX studio always design experiences with the users in mind. What is the Difference Between UX and CX? . In short, UX is a part of CX.

Customer Experience 84

Customer Experience User Testing Analytic Tools Customer Feedback 84

The Product Guy

DECEMBER 15, 2019

With educational background in Computer Science and Human Computer Interaction (HCI) from Oxford and UCL, and early career as UX design lead for Intel, Yahoo!, He co-founded a Machine Learning technology startup and served as CPO / VP of Product at intu plc (FTSE 100), Selligent Marketing Cloud, Epica.ai The Best Visionary Product.

Technical Advisors 148

Technical Advisors Analytic Tools Product Management Product Manager 148

Userpilot

JANUARY 15, 2024

The fintech customer experience is a key differentiator between legacy financial services (brick-and-mortar banks) and emerging fintech establishments — such as neobanks, cryptocurrencies, or blockchain wallets — because it shows prospects that your platform is fast, safe, and reliable. Try Userpilot and book a demo today!

Analytic Tools 101

Analytic Tools Feedback Software Reporting Tools Data Visualization 101

Melissa Perri

JUNE 29, 2017

I went on being called a Business Analyst as I worked at banks and other financial services companies. I was doing a workshop for a very large bank when one of the attendees chimed in. I wasn’t called a Product Manager until I bailed out of that and landed in a startup. I rarely thought about it after that.

Product Research 325

Product Research Product Management Product Manager Customer Experience 325