Intercom, Inc.

JANUARY 30, 2019

On our blog, the bot triggers after a minute if there’s an upcoming webinar that’s relevant to the blog post, and prompts the reader to sign up. At the end of the flow, visitors are given the chance to speak with the sales team, sign up for a newsletter or check out other resources like our blog or webinars.

User Testing 117

User Testing Webinar Inbound Customer Experience 117

Userpilot

NOVEMBER 17, 2021

In the same year of its launch, Saravana closed on 5 inbound enterprise customers for BizTalk360. For instance, since 2004, Saravana had been writing about the Microsoft BizTalk technology on his blog. The blog helped Saravana to connect with a niche audience interested in enterprise cloud technology. A few things helped here.

Customer Experience 98

Customer Experience User Friction Enterprise Document 98

Usersnap

FEBRUARY 14, 2023

The marketing strategy for product-led growth is more inbound and you let the product speak for itself. With inbound marketing, your go-to-market strategy needs to focus on articulating the benefits and features of your business in a way that gives users the critical information they need to determine if the SaaS product is right for them.

Research Software 52

Research Software Feedback Software User Testing Product launches 52

Intercom, Inc.

DECEMBER 28, 2022

We’ll be releasing the third edition of the Customer Support Trends Report and announcing it in the blog and newsletter very soon so watch this space. Niamh O’Connor , Brand Editor. There was Severance on Apple TV, Andor on Disney+ and Product Principles on the Intercom blog! Keen to get ahead of the competition in 2023?

Reporting Tools 118

Reporting Tools Technical Review ChatGPT Customer Experience 118

Userpilot

MAY 5, 2022

In this blog post, you’ll learn: What micromarketing is. Brand loyalty-based: target the loyal fans of your brand (market an upgrade or exclusive offers). Hubspot’s CEO has been credited with creating the inbound marketing term and strategy. Its advantages and disadvantages. Let’s get started!

Research Software 98

Research Software User Testing Customer Experience Data Visualization 98

Intercom, Inc.

MAY 8, 2019

This is episode nine of Scale , a brand new podcast series on moving from startup to scale up. Source: HubSpot Research, State of Inbound 2018. Three years ago, Meghan would have pointed to the HubSpot blog, academy or sales team as the primary ways that people first discover HubSpot. That’s a wasted opportunity.

User Testing 116

User Testing Customer Experience Inbound Research Software 116

Userpilot

MARCH 8, 2022

There are some well-known names as well as new faces on the list, from all over the world – together with their LinkedIn profiles and medium blogs, so you can follow their journeys and insightful posts yourself. You can follow her insights from her professional career on her Medium blog. CEO of Product Labs.

Technical Advisors 116

Technical Advisors Product Research Analytic Tools User Testing 116

Userpilot

AUGUST 29, 2022

Engineering as marketing is an inbound marketing strategy that involves creating free useful tools for your target audience. It helps you raise brand awareness with potential customers, generate leads, improve SEO and build customer love. It helps you stand apart from competitors, boosting your brand awareness.

Research Software 98

Research Software Engineering User Testing Marketing 98

Intercom, Inc.

APRIL 29, 2021

Just ask any content marketer – they would rather have the resources and the time to focus on both, because to build a strong marketing brand, you need an approach that covers both the awareness and the acquisition. Blog articles, podcasts, ebooks, and videos have been the bread and butter for content marketers for a long time now.

Marketing 118

Marketing Onboarding KPIs B2B Feedback Software 118

Userpilot

DECEMBER 15, 2021

Joint webinar/blog post. While this is not an integration launch activity, for your most popular partner integrations, you can go a step further and create content that can increase brand awareness and attract new customers. Reference: Calendly & Webex LinkedIn, Newsletter, & Blog. Paid advertising.

Customer Experience 98

Customer Experience Data Visualization Customer Feedback Webinar 98

Gainsight

SEPTEMBER 22, 2023

HubSpot shot to fame due largely to its laser focus on inbound marketing. Thought leadership can help raise your company’s profile and increase brand—and product—awareness. Technology companies, in particular, adopted these points of differentiation to gain market share. Anyone can update their product and lower their price, too.

Education 52

Education User Friction Customer Experience Customer Feedback 52

Userpilot

MARCH 29, 2024

What do we learn from the best brand activation examples? Brand activation is about driving product growth by connecting emotionally with people on a personal level. In this article, we take a deep dive into the concept of brand activation and go over 13 great examples that will inspire you to create your activation strategy.

Branding 105

Branding Analytic Tools Feedback Software User Testing 105

Intercom, Inc.

APRIL 25, 2018

Now customers can add their company logo, customize the greeting and add secondary colors to better match their brand. Highlight the announcement blog post and Product Hunt app for that week. What’s more, if you disable inbound conversations on the Messenger, and the user has no previous ones, the conversations app won’t appear at all.

Embedded Analytics 215

Embedded Analytics Feedback Software User Testing Customer Experience 215

Nulab

FEBRUARY 10, 2020

Getting backlinks, i.e. the inbound links that lead to your site from other sources. Another fantastic strategy for improving your website’s traffic is through social media marketing, which can increase your brand awareness and contribute to the Google search queries for your company.

Data Visualization 102

Data Visualization Startups Analytic Tools Reporting Tools 102

Userpilot

JULY 2, 2022

SaaS reverse trial is relatively a new concept, although some famous brands have been implementing it for a while. Although the concept is new, this business model is not entirely brand-new. For product-driven companies, there are typically two options for acquiring paid users: offer free trials or create a freemium version.

Analytic Tools 111

Analytic Tools User Testing Customer Experience Data Visualization 111

Userpilot

OCTOBER 25, 2022

This includes inbound activities like defining product vision and product strategy, setting product goals, developing the product roadmap , or planning the product launch. Neglecting product positioning makes it hard to produce consistent product marketing and branding strategies. What is strategic product management?

Product Research 98

Product Research User Testing Customer Feedback Research Software 98

Userpilot

MARCH 15, 2022

In this blog post, you’ll learn everything about go-to-market strategies. Inside Sales model: this requires you to have inside sales reps responsible for nurturing inbound leads and closing them. How will you create brand awareness, drive demand, and get the attention of potential buyers? Source: Sales Hero.

Research Software 98

Research Software Strategy Customer Experience User Testing 98

Userpilot

APRIL 6, 2022

This blog post will give you insights into: What a SaaS marketing plan is. You can also automate some parts of your inbound marketing strategy like email marketing using a tool like ActiveCampaign, support, or in-app guidance and communication using Userpilot. This helps you drive retention which is the lifeline of every saas business.

Research Software 52

Research Software User Testing Onboarding KPIs Customer Experience 52

Roy Madden

APRIL 1, 2016

All of these activities overlap with a bunch of other trends that people have been buzzing about: sales enablement, employee advocacy, personal branding, social media marketing, content marketing, inbound marketing, and more.[link]. Feel free to share your own favorite sources (maybe it’s a blog you write!) What did we miss?

White Paper 43

White Paper Inbound Entertainment User Testing 43

Brian Balfour

OCTOBER 12, 2016

It is such a popular question that it was asked on Inbound. But going deep requires you to solve problems where the answer isn’t in some hacktics blog post. Writing on my blog. Every professional opportunity that I’ve had has come from my blog. I got my first job at ZoomInfo because my hiring manager read my blog.

Marketing 94

Marketing Data Visualization Customer Experience User Testing 94

The Product Coalition

JULY 8, 2019

This includes content marketing, performance marketing, brand marketing etc. This reflects the traditional bias of companies, but we believe the modern PMM needs to have the responsibility and capacity for both. Product Marketing specializes in helping your product get adopted by the market, and of course helping shape the product.

Data Visualization 60

Data Visualization Definition Product Marketing Reporting Tools 60

Indicative

MAY 25, 2018

The first step to getting more customers is creating “Bat Signal Branding,” according to Todd Giannattasio, the founder of Tresnic Media. When content resonates with a prospect, it’s what Giannattasio calls, “disruptive inbound.” “I don’t know what made the banks the moral arbiters of society,” Callon-Butler said.

Research Software 53

Research Software Banking Certifications Customer Experience 53

Userpilot

FEBRUARY 4, 2022

This SaaS sales model is often reserved for high-ticket, specialized software — and sales techniques often focus on outbound marketing rather than inbound marketing. Using high-quality articles to build your brand, increase exposure, and get people talking about your product is a prime path towards increasing SaaS sales. Newsletters.

Feedback Software 98

Feedback Software Research Software Reporting Tools Onboarding KPIs 98

Intercom, Inc.

JUNE 6, 2019

You don’t need to reinvent the wheel to make your brand stand out. Find the thing that gets you excited about your brand and learn how to articulate it as a story. One sure sign of a key brand is if the vast majority of your lead generation is from inbound, organic results. Liam: Thanks, John.

Analytic Tools 190

Analytic Tools Data Visualization Customer Experience Inbound 190

Intercom, Inc.

AUGUST 25, 2021

Writing has been a core part of Intercom’s DNA since its inception – Des wrote 93 of the first 100 blog posts here on Inside Intercom. Beginning in 2015, we expanded beyond regular blog posts to publish books containing our insights and opinions. Bringing our brand on the road. We hang them on the walls of our offices.

Data Visualization 220

Data Visualization Customer Experience Onboarding KPIs User Friction 220

Roy Madden

MARCH 10, 2016

The current of new ideas is so fast, that it is easier than ever to attach your brand to something considered more passé. Rand Fishkin’s Collection on Inbound Marketing. For marketers, in particular, it means that the ability to engage consumers with fresh and relevant points of view is a swiftly moving window.

Data Visualization 40

Data Visualization Analytic Tools Reporting Tools Crowdsource 40

Userpilot

JULY 23, 2023

The inbound marketing team for attracting and engaging potential customers through guides , webinars, and events. Graphic designer to create visually appealing designs for brand identity and marketing collateral. On the other hand, long-term ones will need specialists in brand strategy, content marketing, customer experience , etc.

B2B 97

B2B Research Software Feedback Software Customer Experience 97

Userpilot

AUGUST 14, 2023

Referral: Loyal users become brand advocates. Create helpful content for your audience In-app help resources are one of the most effective ways of increasing brand visibility to reach potential visitors and generate leads. Content formats such as blog posts, newsletters, informative videos, webinars, etc.,

Onboarding KPIs 98

Onboarding KPIs Strategy Marketing User Testing 98

Intercom, Inc.

MAY 2, 2018

With the Content Showcase app, you can feature a recent blog post, product update, or any other piece of content you want to highlight, that will help users answer questions before the chat with your team. Help customers solve common tasks by themselves.

Customer Experience 190

Customer Experience Inbound Messaging Article 190

280 Group

SEPTEMBER 4, 2020

You can view the accompanying blog post to download the Product Manager Interview: How to Get Hired Planner and Workbook. It is often said that a Product Manager has a more inbound focus, while a Product Marketing Manager has a more outbound focus. Read up on our Product Manager interview blog to get insights on this.

User Testing 245

User Testing Product Management Product Manager Certifications 245

Userpilot

NOVEMBER 8, 2022

Win rate OKRs measure sales performance by showing how many deals were closed compared to the number of inbound leads or conversations. Build brand awareness. Brand awareness OKRs guide the strategy for overall brand recognition. Creating a product-market fit survey in Userpilot. Increase sales performance and win rates.

Onboarding KPIs 105

Onboarding KPIs Product Marketing Marketing Data Visualization 105

Userpilot

JULY 22, 2023

This is why product positioning and brand messaging are so important as they’re able to appeal to a customer’s decision-makers in the most relevant way possible. Remember, creating brand champions is impossible if your product doesn’t even satisfy the basic requirements of your customer base. #4. Source: Slack.

Feedback Software 95

Feedback Software User Testing Strategy Onboarding KPIs 95

Gainsight

FEBRUARY 2, 2024

In this blog, we break down the basic tenets of customer training, outline four traditional training methods that companies use today, and present ways to supplement them with online courses to create more effective customer training programs. Luckily, there is a better way to onboard customers and keep current users updated.

Education 52

Education User Testing Customer Experience Research Software 52

The Product Coalition

JUNE 1, 2020

There are several methods to improve user experience (UX) matter on the blog. Like if we want user attention, the user should spend time on our blog, read the full content, and subscribe to future blogs. Every educational blog on the website contributes to improving website performance.

Customer Experience 78

Customer Experience Blog User Experience Inbound 78

StubHub

MAY 8, 2019

At StubHub, we just unveiled our brand-new Developer Program. The quality of response of our API support team was impacted due to the high volume of inbound support calls from partners. Well, we can tell you (metaphorically speaking). The more we did this, the more it sank in that firefighting alone wasn’t sustainable in the long run.

Reporting Tools 8

Reporting Tools Analytic Tools Feedback Software Data Visualization 8

Userpilot

AUGUST 14, 2023

While first-party data is usually collected automatically by your platform or initiated by your brand through surveys, zero-party data comes from the user’s initiative. Clicks on outbound and inbound links. Visitor’s interactions with Ads. App conversions and churns, such as free-to-paid conversions, uninstalls, and refunds.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Customer Feedback 98

Userpilot

JULY 7, 2022

The customer experience refers to the total impressions someone has about a brand, while customer interaction involves the business and customer communicating simultaneously. Customers comparing your brand with competitors. Loyal customers that can become brand ambassadors. Customer interaction vs. customer experience.

Feedback Software 98

Feedback Software Customer Experience Customer Feedback User Testing 98