Centercode

DECEMBER 22, 2020

Between all the ebooks, reports, webinars, virtual events, and articles we’ve put out in 2020, here are the pieces we think did the best job of helping testing pros succeed in four key areas: increasing efficiency, engaging testers, adapting to changes, and learning from industry leaders. Engaging Testers. Adapting to Changes.

Reporting Tools 75

Reporting Tools Feedback Software User Testing Customer Feedback 75

Userpilot

OCTOBER 20, 2022

User onboarding ebook by Intercom. Intercom Onboarding Ebook. Venue: Ebook. This is a 130-page ebook designed to provide readers with a detailed guide to user onboarding and adoption. If in need of a simplified learning experience that is more like a blog post than an academy, this is the option for you.

Onboarding KPIs 98

Onboarding KPIs Customer Experience Data Visualization Certifications 98

Userpilot

FEBRUARY 4, 2023

You could introduce a new feature that they didn’t know they needed, release an industry eBook, create video tutorials on how to best use the product, or even give a free gift like a coupon code for their next renewal. eBook for Christmas — Userpilot For the holiday season, Userpilot sent eBooks to customers as a Christmas gift.

User Testing 93

User Testing Customer Experience Customer Feedback Feedback Software 93

Centercode

JULY 20, 2022

This week we’re launching a new blog series: Beta Tips. These tips and more can be found in our free eBook: 100 Tips for Better Beta Tests. Each post will cover tips for handling a different stage of your beta test. These tips comes from our own best practices after years of running beta tests.

Testing 52

Testing Blog 52

UX Planet

FEBRUARY 26, 2024

Steve Jobs Archive — Ebook If you don’t know this lovely book website by now, where have you been? This blog shares a piece of his book, talking about breaking the rules. See volume 6 — September ?See See volume 7 —December Pro tip: use the cmd + f to find the inspiration you need faster. For example: “Portfolio inspiration” 1.

Research Software 83

Research Software Magazine Branding Banking 83

Gainsight

JANUARY 4, 2021

We compiled our best Customer Success resources from last year, from blogs to ebooks to webinars and podcasts. Read a blog daily, set a weekly time slot on your calendar to watch a webinar, or listen to a podcast episode while doing chores. Bookmark this list and get through it bit by bit.

Feedback Software 111

Feedback Software Customer Experience Customer Feedback User Testing 111

Gainsight

JANUARY 18, 2021

We compiled our best Product Experience resources from last year, from blogs to ebooks to webinars. In-App Engagement Kit (ebook). Path to CPO: Career Advice from Product Leaders: Rapid7 Chief Innovation Officer ( Watch the webinar recording or read the blog summary ). In-App Engagements and Product Communications.

Analytic Tools 52

Analytic Tools Customer Experience Data Visualization Feedback Software 52

Gainsight

NOVEMBER 2, 2023

Here are some examples: Blog posts Webinars Slide decks Conference presentations Podcasts Support docs Frequently Asked Questions to Support You can use any of these assets to get your content engine rolling. For example, you can: Separate a blog post into five lessons and deliver them via a learning path.

Generative AI 52

Generative AI Customer Experience ChatGPT Webinar 52

Usersnap

JULY 22, 2021

Free eBook: How to build products users love (interviews with Trello, Prezi and HotelTonight). Free eBook: How to turn product feedback into product value (interviews with Typeform, Drift and FreeNow). appeared first on Usersnap blog - the feedback platform. 6 Ways for Product Managers to Collect Customer Feedback.

Feedback Software 98

Feedback Software User Testing Customer Feedback Product Research 98

Gainsight

JANUARY 6, 2023

We compiled our best product experience resources from last year, including blogs, ebooks, webinars, and more. You can also subscribe to our email newsletter to be the first to get our insights on product experience strategies and access to events, webinars, articles, ebooks, and more!

Data Visualization 52

Data Visualization Analytic Tools Customer Experience Research Software 52

Gainsight

APRIL 21, 2022

We compiled our best Product Experience resources from last year, from blogs, ebooks, and webinars. Product Led Success: The Professional’s Handbook – An Introduction Blog. If your company has its eye on the sacred hypergrowth status and you are investing in product-led growth, Gainsight has good news for you. Product Analytics.

Customer Experience 52

Customer Experience Data Visualization Analytic Tools User Testing 52

Centercode

JUNE 8, 2021

We talked about many of these issues in our free eBook, 100 Tips for Better Beta Tests, but they’re important enough to warrant a second look in the blog. There are several key things that companies need to be aware of when it comes to rewarding their testers.

Testing 52

Testing Blog 52

The Product Coalition

DECEMBER 10, 2023

I hated it and saw it as a chore, but when I grew up I found myself writing a personal blog anonymously. Our free e-book “ Speed-Up the Journey to Product-Market Fit ” — an executive’s guide to strategic product management is waiting for you at www.infinify.com/ebook Originally published at [link] on November 9, 2023.

ChatGPT 132

ChatGPT Leadership Customer Experience Finance 132

Amplitude

AUGUST 18, 2020

We’ll show you three ways you can leverage conversion analysis on your shopping cart, landing pages, and blog posts. Three common areas for conversion analysis include the shopping cart, landing page, and blog post. Blog Post Conversion Analysis. Three Ways to Use Conversion Analysis on Your Blog Post.

Customer Experience 52

Customer Experience User Testing Download Blog 52

Amplitude

AUGUST 18, 2020

We’ll show you three ways you can leverage conversion analysis on your shopping cart, landing pages, and blog posts. Three common areas for conversion analysis include the shopping cart, landing page, and blog post. Blog Post Conversion Analysis. Three Ways to Use Conversion Analysis on Your Blog Post.

Customer Experience 52

Customer Experience User Testing Download Blog 52

UserTesting

AUGUST 24, 2015

User feedback, even if all you have to show is a Post-it, can lead … The post New eBook: Getting Out of the Office – Testing Mobile App Prototypes with Users appeared first on UserTesting Blog. But are you testing them with users, too?

User Testing 25

User Testing Feedback Software Customer Feedback Product Research 25

ProductPlan

DECEMBER 9, 2022

With so many social media posts, blogs, videos, ebooks, and podcasts, it’s hard to keep up. To help you get over your FOMO on any amazing content from your friends at ProductPlan, we’ve pulled together the most-viewed articles, blogs, and glossary entries this past year. The post Best of ProductPlan 2022 appeared first on.

User Testing 52

User Testing Customer Experience Certifications Product Research 52

The Product Coalition

MARCH 24, 2018

looking for articles, blog posts and eBooks, asking for content recommendations on Social Media, … Channels: Search engines, PR, blogs, eBooks, conferences & meetups, … Content & Actions : Educational blog posts & articles, eBooks, slides, executive summaries, Social Media ads, … ?

Customer Communications 60

Customer Communications User Testing Education Engineering 60

ProductPlan

JUNE 5, 2020

Why we like them: Product School offers a wealth of industry knowledge and experience from its events, blog, books, podcast, and its associated online communities. 280 Group has a resource section with helpful toolkits, templates, event listings, ebooks, and more, along with a strong (and growing) LinkedIn community.

Certifications 105

Certifications Customer Experience Artificial Inteligence Product Management 105

Userpilot

JUNE 3, 2020

Download Ebook. So – we asked you if you’d like us to put together the Product Drive Book – with short summaries and most important takeaways from each talk. ’ – so we are going to send you the ebook soon – make sure you’re still enrolled on our list! No worries! And that’s it for now!

Download 52

Download Customer Experience UX Books 52

The Product Coalition

JULY 2, 2023

Give you the theory but deal with reality and the real challenges that come with it in everything we do — our courses, the CPO Bootcamp , strategic consulting , and this blog. At Infinify , we made it a point to connect the two. It appears in your product itself. In theory, your customers would use it the way you intended them to.

User Testing 119

User Testing Customer Experience Product Strategy UX 119

The Product Coalition

SEPTEMBER 11, 2022

We talked about my blog (I had an anonymous blog where I wrote about my life), my volunteering experience as a medical clown and working in hospitals with kids, and also about mathematics, computer science, and marketing. I went to see that chat again (yes, I have saved the MSN messenger file of the entire chat for almost 15 years!).

Customer Experience 124

Customer Experience Definition User Testing Engineering 124

UserTesting

AUGUST 24, 2015

User feedback, even if all you have to show is a Post-it, can lead … The post New eBook: Getting Out of the Office – Testing Mobile App Prototypes with Users appeared first on UserTesting Blog. But are you testing them with users, too?

User Testing 20

User Testing Feedback Software Customer Feedback Product Research 20

The Accidental Product Manager

JANUARY 2, 2017

If they can entice readers with a bargain, then they hope that they can get them hooked on a new author and they’ll end up buying more ebooks at full price between US$12.99 They worry about what the long-term implications are of creating a generation of book buyers who are accustomed to paying very little for an ebook.

Books 69

Books Customer Experience Reporting Tools Consulting 69

Usersnap

JULY 22, 2021

Free eBook: How to build products users love (interviews with Trello, Prezi and HotelTonight). Free eBook: How to turn product feedback into product value (interviews with Typeform, Drift and FreeNow). appeared first on Usersnap blog - the feedback platform. 6 Ways for Product Managers to Collect Customer Feedback.

Feedback Software 52

Feedback Software User Testing Customer Feedback Product Research 52

Usersnap

JULY 22, 2021

Free eBook: How to build products users love (interviews with Trello, Prezi and HotelTonight). Free eBook: How to turn product feedback into product value (interviews with Typeform, Drift and FreeNow). appeared first on Usersnap blog - the feedback platform. 6 Ways for Product Managers to Collect Customer Feedback.

User Testing 52

User Testing Customer Feedback Feedback Software Customer Experience 52

Gainsight

DECEMBER 1, 2022

By maintaining your online profiles, getting active on social media, blogging, and speaking publicly, you’re able to build your personal brand at the same time. In the ebook, Nick recommends cold emailing and warm intros, and he also discusses possible targets like executive search firms. Invest in Networking.

Customer Feedback 52

Customer Feedback Customer Experience Leadership Branding 52

ProductPlan

SEPTEMBER 30, 2021

As I’ve covered in many other blog posts , webinars , and our free ebook , IMPACT is a mindset for ensuring you’re doing things that matter. To learn more about how IMPACT can influence this and other aspects of product management, download the free ebook today! And there’s no domain where that matters more than prioritization.

Strategy 52

Strategy User Testing Product Research Customer Experience 52

The Product Coalition

DECEMBER 31, 2023

As you might have noticed from reading this blog, I share many stories related to my personal relationships as a means to talk about product leadership. To make the point I wanted to make, I shared a story from the time I met my husband. Often it’s because so much of product leadership is about relationships.

User Testing 112

User Testing Workshop B2B Leadership 112

The Product Coalition

DECEMBER 11, 2023

I had already been blogging for a while when she was born, so some of you might remember me writing about how I applied product management practices in the many decisions I needed to make around her birth , for example. Here is how to give the CEO what they need while staying true to your professional standards. Can you believe it?

Strategy 78

Strategy Onboarding KPIs Leadership Roadmap 78

The Product Coalition

SEPTEMBER 29, 2020

This could involve writing an eBook, starting a blog, giving a talk, taking part in an AMA, or building your own side project. This article was also published on The Product Management Blog. Many product people like to increase their credibility by working on their personal brand. Be a keeper of the vision.

Product Management 186

Product Management Product Manager Data Visualization Weak Development Team 186

Gainsight

DECEMBER 15, 2023

Learn more in our blog, Customer Success Teams, It’s Time to Take Credit for Expansion Revenue. But now Customer Success Managers (CSMs) are also being asked to become more sales- or revenue-driven, and in some cases, they’re even being asked to own a revenue number. But don’t worry, this is a good thing.

Sales Training 52

Sales Training Reporting Tools Customer Experience Data Visualization 52

eG Innovations

MARCH 16, 2022

In our new eBook, we’ve covered the limitations of CSP SLAs and native monitoring tooling that will help you understand the gaps and what you need to do to proactively monitor and troubleshoot application uptime and services. Related Reading. The post Cloud Application Performance Monitoring appeared first on eG Innovations.

White Paper 52

White Paper Agile Enterprise Customer Experience 52

Nulab

AUGUST 25, 2021

Look at their website, their social media, their bricks-and-mortar store (if they have one), their products, pricing, servicing, imagery, blogs, ebooks, podcasts… leave no stone unturned. Or perhaps their customer service is getting negative online reviews, they don’t have a blog, or they charge too much for delivering an item?

Weak Development Team 86

Weak Development Team Research Software User Testing Customer Experience 86

Bain Public

APRIL 17, 2020

We have a variety of different blog posts , ebooks and approaches designed to help you to understand digital, product strategies that, when employed, will help you to improve your organization, create new value and establish elements of roadmapping into the fabric of your company. Pretty wow so far." Murray Galbraith CEO of Youneeq AI.

Workshop 52

Workshop Leadership Document Roadmap 52

The Product Coalition

JUNE 19, 2022

If I write my blog articles in the morning, it would take me significantly less time than if I do it in the late afternoon. an executive’s guide to strategic product management is waiting for you at www.ganotnoa.com/ebook Originally published at [link] on June 14, 2022. Before I had kids I wouldn’t get out of bed before 9am.

User Testing 135

User Testing Strategy Customer Experience Market Research 135

Gainsight

SEPTEMBER 22, 2023

Detailed blog articles about pain points, learning paths, and videos can also effectively engage buyers and create a genuine—and eventually profitable—connection. Learn More Learn more in our new ebook, The Business Case for Digital Customer Education.

Education 52

Education User Friction Customer Experience Customer Feedback 52