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Five Opportunities for CS in a World Full of AI-Driven Change

Gainsight

But now Customer Success Managers (CSMs) are also being asked to become more sales- or revenue-driven, and in some cases, they’re even being asked to own a revenue number. Learn more in our blog, Customer Success Teams, It’s Time to Take Credit for Expansion Revenue. But don’t worry, this is a good thing.

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Mismatched Expectations: Product Information and Sales Teams

Mironov Consulting

 Plus time with Marketing (launch, messaging, product marketing content), Finance (packaging, pricing, forecasts), Support, Customer Success/Implementation, and broad Sales training and enablement.  Plus  So a product manager might have 5% of their time in total for deal-specific sales support.

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When Writing Has Two Focuses: Invite Ideal Readers to Change and Assure Secondary Readers

Johanna Rothman

I'll wait for her next blog post.” Now that we are close, Sales, Training, Marketing all need much more detail and information about how to use Nova and when they can expect it. You're not my ideal reader. Instead, you're a secondary reader. ” You're a secondary reader. And you continue with your day.

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9 essential sales steps you need to grow your SaaS startup

Intercom, Inc.

Despite that value, however, there’s a drawback – a lack of formal sales training and sales process can seriously undermine those initial efforts. In this post, I outline how SaaS founders should modify their approach and implement a simple sales methodology to increase their odds of success.

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How to Survive the Hardest Part of Product Management by Janna Bastow

Mind the Product

We all come to product management from different backgrounds, but one thing that has long been true and is only just starting to change, is that when we start this job our training generally consists of Googling. It’s interesting then to contrast our approach to training with other job roles. But the training was intense!

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How to Build a Solid SaaS Onboarding Strategy: Step-by-Step Guide

Userpilot

Your fresh sales hires should be given enough sales training to gather insights from users who have had enough time to experience the product. The post How to Build a Solid SaaS Onboarding Strategy: Step-by-Step Guide appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog.

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How Communicating More Can Help You Succeed as a Product Manager

The Product Guy

Invite people not only from Product & Tech, but also Support, Sales, Training, and any other relevant group. Lonnie blogs about product and entrepreneurship at [link]. Hold a recurring meeting once per month that gets you in front of a cross-departmental audience. recap the last release, usage data). the next release).