The Accidental Product Manager

JANUARY 29, 2024

Auto product managers believe that software will control the future Image Credit: JC As product managers, we are generally fairly focused on what we need to do to make our product become a success. Now they are starting to understand that it may be the software that goes into their auto product that will capture customers.

Download 73

Download Product Management Product Manager Automotive 73

Userpilot

JANUARY 21, 2022

Looking for a simple but effective software release notes template to communicate product changes to your customers? In this article, we cover a brief recap on what software release notes then showcase some of the best practices with great examples from SaaS products. What is a software release notes template?

Feedback Software 98

Feedback Software Analytic Tools User Testing Customer Feedback 98

Business of Software Conference

SEPTEMBER 26, 2023

Kathy Sierra is one of the heroes of Business of Software Conference. I wanted to send one of this year’s speakers a link to her blog post, Presentation Skills Considered Harmful recently and sadly, her blog is no longer live. She’s an extraordinary thinker and speaker. If you speak in public, it is worth your time.

Customer Feedback 52

Customer Feedback Blog Presentation Customer Experience 52

Intercom, Inc.

JANUARY 25, 2019

When trying to solve a problem with software, it can be tempting to build an exciting, complex solution. At our event Building Intercom in Dublin, I argued that when it comes to building software, we should avoid excitement and embrace boring. When it comes to software, boring is best. Choose boring technologies.

Reporting Tools 168

Reporting Tools Research Software Weak Development Team User Testing 168

TryMyUI

JULY 14, 2021

Image Source We live in a world where software is constantly being updated and developed. That’s why we have created this blog post on how Kanban can help your company improve its software testing process. That’s why we have created this blog post on how Kanban can help your company improve its software testing process.

Testing 105

Testing Blog Development Management 105

Userpilot

MAY 3, 2023

Any savvy product manager should be looking at how they can leverage software usage analytics to make more informed decisions and boost product growth. TL;DR Software usage analytics is the process of capturing, analyzing, and utilizing data on how users interact with your product. What is software usage analytics?

Analytic Tools 93

Analytic Tools Data Visualization Feedback Software User Testing 93

Userpilot

JULY 18, 2023

It takes a fair bit of effort and time to keep up with the constant innovation in the product management software space. Fear not though, as our product management software guide will give you insights into some of the best-in-class applications that will boost your team performance and help you build successful products!

Analytic Tools 98

Analytic Tools Feedback Software Research Software Reporting Tools 98

Business of Software Conference

APRIL 28, 2022

Building long term relationships with high-value SaaS and software leaders. At Business of Software conferences, we aim to make a real difference to the wonderful people and companies that make up our BoS Community. Mark thanking our 2022 supporters at Business of Software Europe In-Person.

B2B 72

B2B Positioning Branding Events 72

Business of Software Conference

JUNE 3, 2021

Don’t forget, Trello was a FogCreek production that was purchased by Atlassian – you can hear the story behind how they almost messed up Trello here… Joel was one of the first tech entrepreneurs to talk about the business of software and the process and thinking behind how you grow great products and great companies.

CTO 116

CTO Customer Feedback Software Developers Software Development 116

ProductPlan

NOVEMBER 15, 2022

Regardless of whether you’re building products for software, hardware, or services, product managers of every stripe are considered the driver of a product’s strategic development and the single source of truth for questions, requests, and feedback related to their products. What is software product management?

Feedback Software 80

Feedback Software Analytic Tools Research Software Data Visualization 80

Userpilot

JANUARY 16, 2023

Are you searching the market to find the best churn management software for your SaaS company? Churn management software is a tool or suite of tools that help you collect customer data, analyze customer attrition , and predict churn. Features to look for in customer retention software: Analytics and tracking. Segmentation.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Software Review 105

Crafty CTO

FEBRUARY 7, 2023

Yes, I needed to replatform my blog, but I also needed a web presence for my new fractional CTOing entity. The blog needed a new name, but I also working on naming the new entity, and realized it might be possible to find a name that would work well for both. New needs This time around, my requirements were a little broader.

Fractional CTO 40

Fractional CTO CTO Coach Blog CTO 40

Intercom, Inc.

APRIL 19, 2018

Yet competition and the exponential rate of change in software are pushing against that mission. Enter our philosophy of Run Less Software. The concept was the foundation for his popular talk and ultimately his classic, long-form blog post. What it means to Run Less Software. Recodifying Run Less Software at scale.

Research Software 192

Research Software Feedback Software Analytic Tools Customer Communications 192

Userpilot

DECEMBER 15, 2022

What is the best software localization tool available at the moment? Software localization adapts your products so that it feels natural to users who speak a different language. Software developers are the target users of Localazy, which supports automatic web and mobile app translation into over 80 languages. Let’s do it!

Research Software 98

Research Software Analytic Tools Feedback Software Reporting Tools 98

Userpilot

OCTOBER 1, 2022

Software adoption is crucial to the success of SaaS companies because it secures users to be long-term customers. We’ve compiled the fundamentals of proper user onboarding that leads to software adoption—so you don’t have to do more research. Your software adoption rate is the percentage of signed-up customers that become active users.

Feedback Software 98

Feedback Software Research Software User Testing Onboarding KPIs 98

Userpilot

OCTOBER 28, 2020

In our last blog, we showed you what you need to do and to avoid to make awesome product tours and walkthroughs. In this blog, we’re going to take your through the market-leading product tour software and solutions out there so you can choose the one that suits you best. Source: userpilot.com. Pros of Userpilot. Pros of Appcues.

Analytic Tools 105

Analytic Tools Feedback Software Software Review Onboarding KPIs 105

Usersnap

JULY 26, 2020

Most developers have no clue about how testing is actually done, and how valuable the understanding of software testing basics can be for developers who really want to excel in their careers. I owe a large amount of the success I have had in my career as a software developer to my background in testing. Click To Tweet. Click To Tweet.

Reporting Tools 128

Reporting Tools Feedback Software User Testing Software Review 128

The Product Coalition

FEBRUARY 5, 2021

I have read many books, articles and blog posts as well as listened to podcasts about how to effectively talk to customers, but doing a large number of customer interviews myself was how I realized just how easily we can be led astray. This dollar value can act as a loose proxy for how much they may be willing to pay for a solution.

User Testing 121

User Testing Blog Customer Experience Customer Feedback 121

Intercom, Inc.

JUNE 23, 2022

Software buying is undergoing a transformation, as is the case with many industries in the post-pandemic market. The process of purchasing software is increasingly complex – the choices for products and services are endless, and customers have a harder time parsing which companies to trust and which product will better cater to their needs.

Feedback Software 118

Feedback Software Research Software Reporting Tools Software Review 118

Userpilot

OCTOBER 22, 2021

Even for the most experienced onboarding teams, creating a software user guide is not for the faint of heart. You’ll need to explain exactly how your software works in simple, accessible language… and then get users to actually take the time to read it! Limitations of traditional software guides. Conclusion.

Feedback Software 98

Feedback Software User Testing Customer Experience Customer Feedback 98

Usersnap

JULY 14, 2021

A couple of days ago, there was a customer who came in to ask us if we knew about a great customer support software that works as Usersnap does for bug tracking, just that this customer wanted it for customer support. In these cases, Usersnap is usually disabled and a normal text-based customer support software is enabled.

Feedback Software 98

Feedback Software User Testing Customer Feedback Embedded Analytics 98

Userpilot

JANUARY 17, 2022

Looking for the best NPS surveys software to help you understand customer sentiment and improve customer loyalty with just one simple survey? That’s why we’re taking a look at the best NPS software so you can find the best match for your business and get on the road to sending those insightful surveys!

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Software Review 98

Userpilot

SEPTEMBER 2, 2022

On the hunt for the best instructional design software to create course content and engage learners? In this article, we cover: How SaaS companies can use instructional design software to increase product adoption. TLDR; Instructional design software helps you create custom eLearning courses and training material.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Software Review 98

Gocious Blog

JUNE 8, 2023

As increasing amounts of software are being integrated into hardware products, companies must do away with the traditional stage-gate methodology of planning, approving, and testing products and employ agile or hybrid systems instead.

Roadmap 87

Roadmap Agile Product Research Testing 87

Userpilot

MAY 24, 2021

You can find a range of growth marketing software that require little to no coding knowledge and are best suited for SaaS products. Growth Marketing Software #1: Google Analytics. Growth Marketing Software #2: FullStory. Growth Marketing Software #3: Hotjar. Growth Marketing Software #4: LogRocket.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

Andrew Chen

DECEMBER 18, 2017

Of course everyone knows the mechanics of setting up a blog – but the hard part is finding your voice, figuring out topics that are interesting for other folks to read, and building a long-term habit. ” Ironic that VCs blog/tweet all day now ;). You might think that there’s too blogs on tech, startups, whatever.

Blog 110

Blog Analytic Tools Research Software Feedback Software 110

Gocious Blog

JUNE 1, 2023

From cell phones to cars and smart fridges to pet feeders, software is increasingly finding its way into hardware products. As a result of this growing trend, manufacturers need to integrate software features into their products to provide more user-friendly, customizable options to satisfy the needs of their customers.

Development 76

Development Product Management Product Manager Management 76

Gocious Blog

APRIL 2, 2024

In recent years, the global conversation surrounding environmental, social, and governance (ESG) goals has gained significant traction. From corporate boardrooms to legislation to consumer demand, there is a growing interest in issues such as climate change, social inequality, and ethical business practices.

Roadmap 83

Roadmap Government Article Management 83

Intercom, Inc.

AUGUST 21, 2019

Online marketing content has long been dominated by brands creating product descriptions, how-to guides, branded articles, and blog posts to promote their business. These include traditional editorial review sites such as Techradar and PCMag , which often review both software and tech gadgets. Project management software review.

Software Review 172

Software Review Technical Review Reporting Tools Research Software 172

Revulytics

DECEMBER 30, 2019

As we look back on 2019, we want to share some of our most popular blog articles on software license compliance and piracy. INFOGRAPHIC] 2019 Revulytics Software Piracy Statistics. The value of unlicensed software is $19B in North America & Western Europe alone. 6 Software Piracy Myths. 6 Software Piracy Myths.

Software Review 81

Software Review Analytic Tools Article Customer Experience 81

Userpilot

AUGUST 19, 2022

For any SaaS owner or product manager , organizing a successful software rollout can be a stressful, exhilarating experience. In this article, we’re going to unpack the mysteries of what it takes to put together a truly successful software rollout plan. First, define your users : who is your new software solution designed for?

Analytic Tools 98

Analytic Tools Feedback Software User Testing Customer Experience 98

Gocious Blog

APRIL 25, 2023

The advancement of software technology has fueled a change across the product manufacturing industry by integrating software into traditional hardware products. Consider thermostats, ovens, lights, garage doors, cars, machines, and even pet feeders.

Product Management 71

Product Management Product Manager Technology Management 71

Userpilot

AUGUST 18, 2020

The choice of user retention tools and software available to SaaS businesses is completely overwhelming. This blog will explain the types of user retention tools & software so that you can take control. Whatever problem you have, there’s a bit of software that does it for you or your users. Source: cultofmac.com.

Analytic Tools 105

Analytic Tools Feedback Software User Testing Data Visualization 105

Daniel Elizalde IoT Blog

FEBRUARY 7, 2022

In this post, I demystify enterprise software by giving you a holistic understanding of what it is, what it is not, and how to think about enterprise customers. Here are the three questions I’ll answer in this primer for B2B Product Managers: What is enterprise software? What is an enterprise customer?

B2B 87

B2B Enterprise Product Management Product Manager 87

Userpilot

JULY 5, 2022

Today, many software companies are delivering their software over the internet via web-based log-ins compared to traditional installed software. You might use SaaS applications daily already, cloud software like Google Drive, Zoom or Slack. Or are you wanting to code and develop software? The metrics (ie.

Analytic Tools 52

Analytic Tools Research Software Inbound Data Visualization 52

Business of Software Conference

APRIL 28, 2023

However, in my phone’s album, the one million pictures are of me attending Business of Software events. It provides attendees with a unique experience to listen to some of the most interesting speakers when it comes to building software businesses. Well, that’s me. What I enjoy about BoS is that it’s a single-track event.

Customer Experience 52

Customer Experience Events Messaging Consulting 52

Userpilot

MARCH 11, 2021

Let me be frank: if you’re a SaaS company and you’re not using customer retention management software , you’re missing out. In this article, we’ll look at the best software options SaaS companies have at their disposal to manage customer retention and reduce churn. Why does a SaaS business need customer retention software?

Analytic Tools 98

Analytic Tools Data Visualization Reporting Tools User Testing 98