Guest Blog: Customer Service in Retail – Infographic

Mironov Consulting

The post Guest Blog: Customer Service in Retail – Infographic appeared first on Shep Hyken. Customer Experience Customer Service Customer Service Culture customer-centric strategy improve customer service retail industry

Blog 83

5 Killer Blog Posts on Products and Product Management

Craft.io

It’s even harder to find truly valuable blog content for product managers. The post 5 Killer Blog Posts on Products and Product Management appeared first on Product Management Blog. Tips on Product Management andrew chen content prodmgmt blogs product management

Blog 62

Want to hire great designers? Start a blog.

Inside Intercom

Needless to say, we didn’t have a clear product strategy. To take my mind off things I opened my RSS reader and a post called “ Product strategy means saying no ” caught my eye. We’ve found that our blog is one of the most effective ways to attract great people. As soon as I read Des’s post on product strategy, I knew it was the kind of company that I wanted to work at. Start a blog.

Blog 85

Dear Strategy: 061 Strategy Examples

Dear Strategy

On this week’s episode, host Bob Caporale , founder of Strategy Generation Company and author of Creative Strategy Generation , answers the following question: Dear Strategy: “Can you give me an example of a really great or a really bad strategy?”.

Dear Strategy: 075 Getting People Excited About Your Strategy

Dear Strategy

Read The Full Blog Post. The post Dear Strategy: 075 Getting People Excited About Your Strategy appeared first on Dear Strategy.

Dear Strategy: 061 Strategy Examples

Dear Strategy

Dear Strategy: “Can you give me an example of a really great or a really bad strategy?”. . I mean, if I can’t answer a question as simple as this, what business did I have writing a book on strategy in the first place? Keep in mind that I typically help product managers, marketing managers, and sales managers develop strategies for the individual portfolios, markets, and channels that they manage. Their strategies are for products that most people have never heard of.

10 years of professional blogging – what I’ve learned

Andrew Chen

Of course everyone knows the mechanics of setting up a blog – but the hard part is finding your voice, figuring out topics that are interesting for other folks to read, and building a long-term habit. ” Ironic that VCs blog/tweet all day now ;). You might think that there’s too blogs on tech, startups, whatever. But a good chunk of the writing on this blog happened over Sunday evenings, a few times a month, blocked out with no distractions.

Blog 82

Dear Strategy: 067 Product Manager Strategies

Dear Strategy

On this week’s episode, host Bob Caporale , founder of Strategy Generation Company and author of Creative Strategy Generation , answers the following question: Dear Strategy: “What are the strategies, tactics, and operations for product managers”.

Dear Strategy: 073 Strategy Career Questions (Part 3 of 3)

Dear Strategy

Dear Strategy: “How do I evaluate a Product Manager to Product Marketing Manager career transition?”. . In other circles, the roles of product manager and product marketing manager are distinctly different entities, with product managers handling more of the front end of a product’s lifecycle (insight gathering, strategy, innovation, development, etc.), Dear Strategy: Episode 073. ###.

Dear Strategy: 073 Strategy Career Questions (Part 3 of 3)

Dear Strategy

On this week’s episode, host Bob Caporale , founder of Strategy Generation Company and author of Creative Strategy Generation , answers the following question: Dear Strategy: “How do I evaluate a Product Manager to Product Marketing Manager career transition?”.

Dear Strategy: 072 Strategy Career Questions (Part 2 of 3)

Dear Strategy

Dear Strategy: “How do I evaluate a job opportunity that moves me from SaaS products to on-premises products but is one of the CEO’s initiatives?”. . As an example, I mentioned in the previous blog post that I am a huge fan of music technology – especially synthesizers and electronic keyboards. Dear Strategy: Episode 072. ###. Are you interested in strategy workshops for your product, marketing, or business managers?

How Product Marketing Roadmaps Drive Sales | Shifting Market, Shifting Strategy | Agile: We’ve Come Full Circle

Proficientz – Product Management University

In This Issue: Blog: High-Octane Product Management. Shifting Markets, Shifting Product Strategy: Three Considerations. The post How Product Marketing Roadmaps Drive Sales | Shifting Market, Shifting Strategy | Agile: We’ve Come Full Circle appeared first on Proficientz. Blog Positioning & Sales Enablement Roles & Responsibilities Strategy & Product PlanningThe B2B Product Manager Magazine August 2018 is now available.

Dear Strategy: 072 Strategy Career Questions (Part 2 of 3)

Dear Strategy

Read The Full Blog Post. The post Dear Strategy: 072 Strategy Career Questions (Part 2 of 3) appeared first on Dear Strategy.

Dear Strategy: 068 Involving Your Employees In Your Strategy

Dear Strategy

Dear Strategy: “To what degree should an organization involve the entire workforce and employees in the development and execution of its strategy?”. So, if you are working in a small company (meaning 2-20 people or so), my answer to this question of who you should get involved in your strategy is “just about everybody.” ” Of course, that doesn’t mean that everyone needs to come to a consensus when developing your strategy.

Dear Strategy: 067 Product Manager Strategies

Dear Strategy

Dear Strategy: “What are the strategies, tactics, and operations for product managers?”. . Whenever someone refers to “strategies, tactics, and operations” or “strategies, tactics, and execution,” I assume they are talking about some type of an overall strategy that essentially consists of those three basic parts. Yes, strategy can come in that form – but only if the situation requires it. The purpose of a strategy is to provide context for your actions.

User Engagement, Customer Goals and a Sustainable Growth Strategy

Proficientz – Product Management University

In This Issue: Blog: High-Octane Product Management. Developing a Sustainable Growth Strategy: What Got You Here Won’t Get You There! The post User Engagement, Customer Goals and a Sustainable Growth Strategy appeared first on Proficientz - Advanced Product Management Training & Certification for B2B. Blog Market & Customer Insights Positioning & Sales Enablement Roles & Responsibilities Strategy & Product Planning

Dear Strategy: 059 Strategy for Startups and Small Businesses

Dear Strategy

Dear Strategy: “Do startups or small businesses really have the time to develop formal strategies like you talk about on the show? Put more simply, a formal strategy is one that is written out. Refresh your strategy. Dear Strategy: Episode 059. ###.

Dear Strategy: 071 Strategy Career Questions (Part 1 of 3)

Dear Strategy

Read The Full Blog Post. The post Dear Strategy: 071 Strategy Career Questions (Part 1 of 3) appeared first on Dear Strategy.

Dear Strategy: 071 Strategy Career Questions (Part 1 of 3)

Dear Strategy

Dear Strategy: “How do I evaluate job opportunities between large but worse performing products vs. small but not yet proven products?”. . Because, hey, strategy isn’t only about business, it’s also about life! Many of you who follow some of my other endeavors may know that, when I’m not writing or teaching about strategy, I’m composing music and soundtracks. Dear Strategy: Episode 071. ###.

Dear Strategy #1: Gathering Customer Feedback

Sequent Learning

The post Dear Strategy #1: Gathering Customer Feedback appeared first on Sequent Learning Networks. BLOG DEAR STRATEGY PRODUCT MANAGEMENT

Dear Strategy: 068 Involving Your Employees in Your Strategy

Dear Strategy

Read The Full Blog Post. The post Dear Strategy: 068 Involving Your Employees in Your Strategy appeared first on Dear Strategy.

Dear Strategy: 059 Strategy for Startups and Small Businesses

Dear Strategy

On this week’s episode, host Bob Caporale , founder of Strategy Generation Company and author of Creative Strategy Generation , answers the following question: Dear Strategy: “Do startups or small businesses really have the time to develop formal strategies like you talk about on the show?

Dear Strategy: 053 Broad Corporate Strategies

Dear Strategy

Dear Strategy: “Where is the best place to start when your organization has an extremely broad corporate strategy?”. Having worked through a lot of different product-level strategies with a lot of different product managers, I often hear complaints about corporate strategies being too broad or not specific enough. But I can tell you that the strategy process is no fun at all without allowing for some amount of creativity and, with it, some amount of ownership.

Dear Strategy: 064 Customer vs. Business Needs

Dear Strategy

On this week’s episode, host Bob Caporale , founder of Strategy Generation Company and author of Creative Strategy Generation , answers the following question: Dear Strategy: “How do you prioritize the needs of the customer versus business needs to develop a business strategy?”.

Dear Strategy: 058 SEO, SEM, and Other Marketing Strategy Trends

Dear Strategy

Dear Strategy: “Can you talk about some of the newer trends in marketing that should be considered when putting together a marketing strategy?”. . Finally – a question about marketing strategy!!! We’ve always pitched this show as being mostly about product and business strategy. To frame this question up properly, let me first say a few words about where I believe marketing strategies fit within the context of product and business strategies.

Dear Strategy: 051 Introducing… Strategy Generation Company!

Dear Strategy

Dear Strategy: “What is Strategy Generation Company?”. And that business is called, none other than, Strategy Generation Company ! . But as many of you also know, my true passion has always been focused on the subject of strategy. Strategy seems to be one of those business skillsets that everyone knows they need, but nobody wants to admit if they don’t have. So, you’re now reading the official blog of Strategy Generation Company !

Tying Strategy to Your Product Roadmap

Pragmatic Marketing

A roadmap is a plan for your strategy that maps out the direction of your product. And it has to tie back to the strategy of the company. Describe your vision and strategy. Provide a guide for executing the strategy. This strategy-first approach has several benefits.

Dear Strategy: 062 Taking Strategic Risks

Dear Strategy

On this week’s episode, host Bob Caporale , founder of Strategy Generation Company and author of Creative Strategy Generation , answers the following question: Dear Strategy: “How do you convince management teams to take a risk instead of staying with a strategy they are comfortable with?”.

Dear Strategy: 057 Knowing Why Your Strategy Failed

Dear Strategy

On this week’s episode, host Bob Caporale , founder of Strategy Generation Company and author of Creative Strategy Generation , answers the following question: Dear Strategy: “How do you know the difference between a poor strategy and a failure in execution?”.

Dear Strategy: 063 Sorting Out Feature Requirements

Dear Strategy

Read The Full Blog Post. The post Dear Strategy: 063 Sorting Out Feature Requirements appeared first on Dear Strategy. Podcast business management marketing planning product sales strategic strategy

Dear Strategy: 053 Broad Corporate Strategies

Dear Strategy

Dear Strategy Podcast. On this week’s episode, host Bob Caporale, founder of Strategy Generation Company and author of Creative Strategy Generation , answers the following question: Dear Strategy: “Where is the best place to start when your organization has an extremely broad corporate strategy?”. Read the full blog post. The post Dear Strategy: 053 Broad Corporate Strategies appeared first on Dear Strategy.

Dear Strategy: 058 SEO, SEM, and Other Marketing Strategy Trends

Dear Strategy

Read The Full Blog Post. The post Dear Strategy: 058 SEO, SEM, and Other Marketing Strategy Trends appeared first on Dear Strategy.

Dear Strategy: 056 Setting Realistic Strategic Goals

Dear Strategy

On this week’s episode, host Bob Caporale , founder of Strategy Generation Company and author of Creative Strategy Generation , answers the following question: Dear Strategy: “How realistic should a strategic target be?”. Read The Full Blog Post.

Re-Routing Your Growth Strategy: What Got You Here Won’t Get You There!

Proficientz – Product Management University

The ideal time to re-route your growth strategy is before your growth starts to taper off. Even though your products may be horizontal, a vertical market growth strategy will aim your organization at the market segments that are spending the most money on your category of products and services. The post Re-Routing Your Growth Strategy: What Got You Here Won’t Get You There! Blog Strategy & Product PlanningMost B2B organizations get started the same way.

Dear Strategy: 043 Service-Based Strategies

Dear Strategy

Dear Strategy: “How do you balance multiple profit centers with market share and service-based dollars?”. In this case, you would want to look at that business separately from your product business and develop a strategy that is not necessarily tied to only your company’s products. . The problem that I most often encounter is when companies are not clear as to what their service strategies are or should be. Dear Strategy: Episode 043. ###.

What every product manager needs to know about content strategy

Craft.io

Content strategy is a rapidly growing field dedicated to planning, creating and managing content in all its forms. These decisions can have wide-reaching consequence, so it’s important that they fit into your broad strategy. Product Management Content Strategy product management skill

Dear Strategy: 051 Introducing… Strategy Generation Company

Dear Strategy

On this week’s episode, host Bob Caporale, announces the launch of his new company, Strategy Generation Company ! Tune in to hear all about this new venture and how it will make your favorite strategy podcast that much better! Read the full blog post here. The post Dear Strategy: 051 Introducing… Strategy Generation Company appeared first on Dear Strategy Podcast.

Dear Strategy: 034 Technology Driven Strategy

Dear Strategy

Dear Strategy: “As a product development team, how can we best reinforce technology-driven strategy?”. And, because of this, I need to start my answer by saying – please make sure that a technology-driven strategy is, in fact, what the organization wants you to reinforce. . Not every product strategy will be technology-driven. Because there’s absolutely no way to reinforce a technology-driven strategy if you have no money to spend on technology in the first place.

Dear Strategy: 069 Determining Competitive Use Cases

Dear Strategy

On this week’s episode, host Bob Caporale , founder of Strategy Generation Company and author of Creative Strategy Generation , answers the following question: Dear Strategy: “When studying a competitor, how do you really determine the use case for their product?”.

Dear Strategy: 033 Staging Your Strategy

Dear Strategy

Dear Strategy: “How do you know when to move into the next phase of your strategy?”. Back in Episode 29, which you can find by clicking here , I talked about the many different terminologies that are used in strategy and how you can group those terminologies into 3 basic buckets for the purpose of keeping things simple. Goals and objectives are both used to indicate what you want to achieve with your strategy. Goals are useful for staging your strategy.