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The Important Product Manager Skill That You’re Missing

The Product Manager Coach Blog

By networking, you’ll get: Crowdsourced Solutions: Instead of spending hours researching, a well-placed question within your network can offer immediate answers. A connection might introduce you to a groundbreaking book, an insightful workshop, or even a cautionary tale that you can learn from.

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What’s a Customer Success Handbook and why it’s important?

Gainsight

A good handbook should be crowdsourced. Ask team members to log change requests either as comments in the book or in another system. How should a customer success handbook be developed? The idea of creating a handbook could seem daunting IF you try to develop it all on your own.

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4 learnings from joining a US – Japan Design and Marketing Agency

freshtrax

My previous company was an online marketplace of independent artists and designers with the company crowdsourcing art and graphic design through monthly design challenges. The difference between the two companies is the work produced in stationery products and print vs. digital design.

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Calm’s Will Larson on how to build a technical leadership career

Intercom, Inc.

As it turns out, he’s also quite the writer – since the last time we spoke , he has published not one but two books on engineering. With his latest book, Staff Engineer , Will is hoping to answer all of these questions. Since we last spoke to you, you’ve published not one but two books. What is a staff engineer?

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How to Build a Customer Feedback Form [+ Examples and Best Practices]

Userpilot

Book a demo today. This type of customer feedback form helps you crowdsource ideas for new features from your customer base. Finally, it offers powerful segmentation capabilities to ensure you’re targeting the right customers with the right questions (and the analytics to dive into the data). What is a customer feedback form?

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6 Things I Learned About PLG and Customer Success

Gainsight

Many great trips are booked, but the attendee who has a cruise to Antarctica in December certainly won the day. Finally, for the main event, we asked the group to crowdsource a list of things that make Customer Success in the PLG world different. It was energizing to hear peoples’ excitement about traveling again.

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Pulse Everywhere: The Biggest Product Announcements Ever From Gainsight

Gainsight

Powered by Horizon Experience, Gainsight Initiatives will allow organizations to run cross-functional projects that span an entire book of business to improve product adoption, distribute best practices, as well as to measure success across the segment of accounts.