Arkenea

FEBRUARY 23, 2025

Now’s the time to iterate. But, it’s usually challenging to assess what’s the right way to go about it – how much of iteration should be that from user feedback versus founder’s vision for the product? Arkenea is a trusted, app development firm with 13+ years of experience.

User Testing 98

User Testing Feedback Software Customer Feedback Research Software 98

Lenny Rachitsky

JULY 13, 2025

After decades of working with over 300 startups in the earliest stages, they discovered that most startups fail not because they can’t build, but because they build the wrong thing. The very beginning of a startup is your highest-leverage moment, and most teams waste months or years by skipping a few critical early questions.

User Testing 86

User Testing Startups Product Research Differentiation 86

Userpilot

MARCH 17, 2025

Looking for the best tools for interactive user guides for your company? There are plenty of solutions for interactive user guides on review sites, but they dont make the choice any easier. In this post, Ill explain which interactive user guide software is the best fit for your company and needs.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

AB Tasty

JULY 3, 2025

The 1000 Experiments Club podcast digs into all of that and more with some of the most influential voices in the industry. you’re monitoring for—you can detect it in near real time.” This slow ramp-up helps teams catch critical issues early and protect user experience.

User Testing 59

User Testing Data Visualization Research Software Analytic Tools 59

Userpilot

MARCH 30, 2025

But is your mobile user acquisition strategy strong enough? If you expect users to come naturally just because your product is good, youre already at a disadvantage. Organic, when you attract users through public platforms and owned media marketing. Use referrals to encourage users to refer your app to others.

Research Software 66

Research Software User Testing Customer Experience Customer Feedback 66

Sequent Learning

OCTOBER 29, 2024

Unlike startups, where speed and flexibility are prioritized, larger companies must balance innovation with operational efficiency and risk management. For product managers, this complexity means adopting a more strategic approach to ensure your product meets customer needs, aligns with organizational goals, and delivers measurable value.

User Testing 40

User Testing Technical Review Feedback Software Product Marketing 40

Userpilot

MARCH 30, 2025

Most apps experience 89.3%-98.7% churn within 30 days, and in-app purchase conversion rates are often below 5% for the small number of users who remain. The key is to understand your users and continuously optimize your mobile app for exceptional value. Heres an example of tracking only user onboarding KPIs : Try Userpilot.

Analytic Tools 96

Analytic Tools Research Software Onboarding KPIs Data Visualization 96

Lenny Rachitsky

MAY 25, 2025

What pricing experiments actually move revenue? Some takeaways: There is no universal marketing playbook: The most successful companies, like OpenAI and Stripe, didn’t follow existing playbooks but created their own unique approaches tailored to their products, customers, and market conditions.

Analytic Tools 87

Analytic Tools User Testing ChatGPT Marketing 87

UX Planet

MARCH 29, 2025

Written by MaryMoore If youre new to UX design and havent considered strategy yet, now is the time to start. There may be times when you question yourself, or someone on your team wonders, Why are we doing it this way? The key skill here is learning how to balance user needs with company goals without compromising eitherside.

Feedback Software 66

Feedback Software UX Weak Development Team Research Software 66

UX Planet

JUNE 20, 2025

We’re exploring how AI-augmented design transforms businesses, from startups to global giants. You sketch a user flow, and AI auto-generates the underlying code. You define a brand personality, and AI drafts your content, emails, and onboarding. You define a brand personality, and AI drafts your content, emails, and onboarding.

Research Software 66

Research Software Feedback Software Data Visualization User Testing 66

UX Planet

JULY 17, 2025

I had no dev team, no startup budget — just a clear understanding of the problem, a few AI tools, and the instincts of a designer. For the first time, I wasn’t designing something to be built. We’re asking, “What’s the best experience, and how can I deliver it myself?” User-centred. It was the shift in perspective.

Data Visualization 66

Data Visualization ChatGPT Customer Experience Engineering 66

UX Planet

JUNE 1, 2025

Through case studies, statistical evidence, and methodological frameworks, I aimed to establish how systematic user research can positively impact key business metrics, from acquisition to referral. This fundamental gap in understanding is where UX Research becomes not only valuable but essential for driving authentic and lastinggrowth.

User Testing 59

User Testing Product Research Research Software Data Visualization 59

UX Planet

DECEMBER 6, 2024

Hi friends, Ive put together a list of 12 must-reads on Silicon Valleys hottest product-related topics.This selection covers product management, growth, operations, strategy, technology, innovation, branding, and design, and Im sure itll be helpful toyou! A must-read for those in tech, startups, or product management!

Books 66

Books Feedback Software Customer Feedback Advertising 66

Usersnap

NOVEMBER 18, 2024

For B2B SaaS companies with at least monthly releases, keeping users informed and engaged is no small feat—and I’ve been there. Users clearly preferred in-app content, where they could immediately try new features instead of digging through blog posts or newsletters. Let’s dive in! Why Choose These Tools?

Feedback Software 52

Feedback Software User Testing Customer Feedback Product Research 52

Userpilot

MARCH 5, 2025

Customers who actively connect with your brand are more likely to stay loyal, spend more, and become advocates. That’s where customer engagement software comes in. The right platform will equip you with the tools to interact effectively, gather valuable feedback, and build lasting customer relationships.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Reporting Tools 52

Arkenea

JUNE 28, 2025

No matter what your product or service offering is, the landing page of your SaaS website is most likely the customer’s first point of contact with your brand. With a time frame so small, it is no wonder that simple design and layout are found to be much more appealing to users as compared to visually complex designs.

Analytic Tools 81

Analytic Tools Research Software Data Visualization User Testing 81

Userpilot

MAY 30, 2025

Ive tried these platforms myself and pulled in real customer feedback so you can make a faster, smarter call. Userpilot: Best product tour tool for user onboarding on web and mobile apps. UserGuiding: Best for startups that need no-code onboarding flows and basic analytics. Starts at $279/month for 2,000 tracked users.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

MAY 17, 2025

Mobile apps are evolving fast, but whats changing even faster is what users expect from them. Mobile app development trends In 2025, app developers are moving quicker, using smarter tools, and finding easier ways to create better experiences for users across all kinds of mobile devices. It doesnt just respond to questions.

Analytic Tools 90

Analytic Tools Feedback Software Data Visualization Artificial Inteligence 90

Userpilot

JUNE 20, 2025

Looking for a good user onboarding tool and wondering if Product Fruits is the best option for your SaaS company? Product Fruits is one of the most affordable user onboarding tools on the market, making it ideal for small startups with a budget under $200. Decent targeting options using user segmentation and behavioral triggers.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Product Innovation Educators

DECEMBER 30, 2024

By understanding and applying these concepts, product professionals can enhance their skills, increase their influence within their organizations, and create products that truly resonate with customers. Strategy Strategy plays a crucial role in aligning product development efforts with organizational goals.

User Testing 156

User Testing Research Software Customer Experience Certifications 156

UX Planet

MARCH 15, 2025

After over four years of working freelance/contract, I entered the full-time job market for the first time this year. Its about narrowing our focus so that we can devote our limited time and energy to the most relevant opportunities and give each process the meticulous, individualized attention we hope to receive in return.

Research Software 59

Research Software Marketing User Testing Weak Development Team 59

Userpilot

FEBRUARY 19, 2025

Finding the right product experience platform isnt just about features, its about getting real value for your money. If youre investing in a tool to drive feature adoption, onboard users faster, and collect feedback, you want to be sure its worth the cost. Onboard new users effectively. Analyze user behavior.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

UX Planet

DECEMBER 6, 2024

Written by Mary Moore, copywriter at Shakuro As a UI/UX designer or a startup founder, youre likely acutely aware of the countless challenges that come with this task. How do you create an experience that captivates users and enhances their learning journey? You attract more people and build a loyal customerbase.

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

Product Innovation Educators

FEBRUARY 3, 2025

How product managers use Jobs-To-Be-Done to create products customers love Watch on YouTube TLDR In this episode, I explain the Jobs-To-Be-Done (JTBD) framework, a powerful approach to understanding customer needs and developing successful products. ” The responses were revealing.

User Testing 183

User Testing Product Research Research Software Customer Experience 183

UX Planet

JUNE 9, 2025

When we hit a wall (missed deadlines, user churn, team friction) our first instinct is to look up, not around. You don’t have their money, their brand, their scale, or their infinite runway for mistakes. But not the 95% of YC startups that quietly shut down. Around 90% of startups fail. Most startups follow the playbook.

User Testing 86

User Testing Customer Feedback Startups Agile 86

Gainsight

JANUARY 23, 2025

Gainsight recently announced that we were named a Leader in the first-ever Gartner Magic Quadrant for Customer Success Management Platforms ; Gainsight was positioned highest on the Ability to Execute axis and furthest on the Completeness of Vision axis. It was a novel idea at the time.

Research Software 52

Research Software Reporting Tools User Testing Customer Experience 52

TechEmpower - Product Management

JULY 24, 2023

At TechEmpower, we frequently talk to startup founders, CEOs, product leaders, and other innovators about their next big tech initiative. Even when they have talked to multiple developers or development firms, we’re often the first to ask basic questions like “Who are your customers?” Who are the customers?

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Reporting Tools Analytic Tools Development CTO Coach 208

Arkenea

JUNE 27, 2025

Beta testing is an essential part of developing your healthcare SaaS product and helps you receive valuable feedback from users. Steps to Developing a Healthcare SaaS Software Features of Custom Healthcare SaaS Application Benefits of SaaS in the Healthcare Sector How to Gain Competitive Advantage in the Healthcare SaaS Space?

Research Software 52

Research Software Feedback Software Analytic Tools Healthcare 52

Lenny Rachitsky

JULY 3, 2025

Andrew’s AI agents handle 100% of what his full-time assistant did for $200/month. Medication transformed his brain from “Times Square to a quiet library.” In Andrew’s experience, superstars are irreplaceable and you’d be lost without them. If you ever think “Should I fire this person?”

User Testing 73

User Testing Feedback Software ChatGPT Government 73

The Product Guy

SEPTEMBER 27, 2016

In our a recent live stream from one of our mentors of The Product Mentor , Ian Moulton, lead a conversation around “Conducting User Research”. Jordan lives in Manhattan and in his spare time likes to play soccer. Ladislav focuses on user centric product development, especially on brand, usability and revenue product challenges.

Research Software 370

Research Software User Testing Analytic Tools Product Research 370

The Product Guy

AUGUST 10, 2017

As Marc Wendell described in a Product Mentor video, the foundation of success in both product management and user experience (UX) is solving a problem for a specific user. Products fall short when they include and/or over-prioritize extraneous features that don’t solve that user’s problem. 5 pitfalls and how to fix them.

User Testing 296

User Testing Customer Experience Research Software Customer Feedback 296

Intercom, Inc.

NOVEMBER 4, 2021

You wouldn’t expect to find a Brand Studio at every tech startup, but then again, we’ve always enjoyed doing things a little bit differently. And lately, they’ve been quite busy with our brand refresh project. In this episode of Inside Intercom, we chat with some of the team behind the brand: Scott Smith , Creative Director.

Branding 222

Branding Technical Review Customer Experience Enterprise 222

The Product Guy

OCTOBER 25, 2016

Each Session of the program runs for 6 months with paired individuals… Conducting regular 1-on-1 mentor-mentee chats Sharing experiences with the larger Product community Participating in live-streamed product management lessons and Q&A. Jordan lives in Manhattan and in his spare time likes to play soccer. Better Products.

Analytic Tools 356

Analytic Tools Research Software CTO Coach Fractional CTO 356

Product Innovation Educators

APRIL 1, 2024

How product managers can design their customer experience journey We all want to create products that customers find valuable and even delightful. How can using the customer experience journey help you make better products? Today the customer experience journey is more important than it ever has been.

Customer Experience 250

Customer Experience User Friction User Testing Automotive 250

Intercom, Inc.

JUNE 13, 2018

In our industry there are dozens, if not hundreds of ways you can get in front of your customers or people you’d like to be your customers. They get someone’s attention for a long period of time, in a space that you design and create yourself, for the people that you want to meet, that day. When resources are low, impact is key.

Events 205

Events Branding Customer Experience User Testing 205

Intercom, Inc.

APRIL 16, 2018

The nature of marketing at a software company is that it’s easy to have a highly data-driven view of everything you do, and overlook hard to measure things like building a brand. Brand is the emotional connection you establish with your customers and those whom you would like to become customers. Jeff Bezos, Amazon.

Branding 224

Branding Data Visualization Advertising Customer Experience 224

Product Talk

JANUARY 24, 2024

The foundation of continuous discovery is weekly touchpoints with customers. It sounds simple, but what happens if your product is so new that you don’t have any customers yet? What do you do about discovery if your product is so new that you don’t have any customers yet?

Research Software 308

Research Software Feedback Software User Testing Customer Experience 308