Remove Branding Remove Dashboard Remove Outbound
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Top 7 Help Center Software in 2025

Userpilot

Instead of juggling countless email threads or Slack messages, you manage everything from a central dashboard. When agents and product managers can quickly navigate the dashboard, they spend less time on training and more time resolving issues. 5 No-code editor, various module groups, segmentation, localization, analytics dashboard.

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The support leader’s guide to proactive support: Provide help before it’s needed

Intercom, Inc.

This is costly not just for your team’s bandwidth and budget – but also for your customers’ satisfaction and overall perception of your brand. Instead of waiting for a flood of issues to come rushing in for your team to address, you can proactively send an outbound message to flag the issue and provide help upfront.

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Built for you: Workflow updates, Articles API, and more to help you engage customers efficiently

Intercom, Inc.

Three new dashboards for conversations, support effectiveness, and team performance give you the ability to see what type of issues are taking up the most time, monitor your team’s workload, and optimize your support team’s performance. Improve your outbound messages with new message versioning.

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Amplitude Tracking: How Does It Work and Are There Better Alternatives?

Userpilot

Catering to businesses of all sizes, it enables teams to track user interactions with the brand at different stages of the customer journey. Amplitude dashboard. Custom analytics dashboard in Userpilot. Event dashboard in GA4. Amplitude is a powerful analytics platform. Attribute conversions to specific events.

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Meet the Intercom App Store: Helping customers and partners grow

Intercom, Inc.

Until now, our app store has lived behind closed doors within the Intercom product dashboard. As well as a simple dashboard for managing your apps, you can now get a free developer workspace to build and test your apps in a safe environment. From today, we’re opening the app store up to the public.

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Built for you: Tooltips, new support languages, personalized posts, and much more

Intercom, Inc.

Intercom’s outbound SMS messages from the Inbox enables you to have truly two-way interactions with your customers. The latest updates to our Surveys feature include: Brand new data visualization – allowing customers to see their NPS score trend over time. Provide an omnichannel experience with two-way SMS conversations from the Inbox.

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Push notifications: The key channel marketers are forgetting (and need)

Intercom, Inc.

In order to compete with notifications such as messages from friends, family and coworkers, push notifications from brands must pay attention to the smallest details. Real-time adaptive notifications might be beyond most brands right now, but push notifications with current, immediate information get the highest engagement.