Userpilot

NOVEMBER 7, 2024

In fact, the 2024 Buyer Experience Report by 6sense found that a whopping 85% of buyers establish purchase requirements before even contacting sales. Step 2: Collect internal assets Once you’ve decided on your use case, it’s time to dig into your internal assets to gather crucial customer data. moments along your customer journey.

Demo 103

Demo Analytic Tools Feedback Software Research Software 103

Roman Pichler

JANUARY 20, 2025

Listen to the audio version of this article: [link] A Product Strategy System The product strategy system in Figure 1 consists of four main parts: people, processes, principles, and tools. Are the right tools applied? Next, collect the relevant data. Are they properly empowered and adequately qualified? If so, what are they?

Systems Review 168

Systems Review Product Strategy Strategy Product Research 168

Userpilot

OCTOBER 20, 2024

Attention Insight — an AI tool for heatmap analysis — encountered a roadblock with user activation during its free trial, where only 47% of users completed a heat map analysis. Referral programs Referral programs are most effective when targeting loyal customers who already have a positive experience with your brand.

Onboarding KPIs 102

Onboarding KPIs Customer Experience User Testing Customer Feedback 102

UX Planet

MAY 25, 2025

Now, in Part 2, we shift focus to the next critical phase: Planning for instrumentation & recruitment , ensuring youre equipped with the right tools, participants, and strategies to conduct effective, User-centred interviews. For exploratory insights, I highly recommend doing User interviews. Avoid over-representing one User type.

User Testing 97

User Testing Customer Feedback Customer Experience Data Visualization 97

UX Planet

JUNE 19, 2025

Affordance Visual cues that indicate how to interact with digital elements, reducing the need for instructions. Feedback System responses (visual, audio, or tactile) that confirm user actions. Example: A button lights up or vibrates when pressed; AR reveals data after a scan. What Is an Immersive World?

Data Visualization 59

Data Visualization Feedback Software Analytic Tools Research Software 59

Userpilot

APRIL 16, 2025

Help center software is an umbrella term for tools that help you quickly spot trends in user issues, keep documentation updated, and guide users in real-time. Instead of juggling countless email threads or Slack messages, you manage everything from a central dashboard. What are the different types of help center software?

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Userpilot

JUNE 30, 2025

Video onboarding can be the solution you need when text-only tutorials are driving your users away. But videos provide a more human way to guide and demonstrate how your app works, and drive customer retention. However, a video thumbnail of a GIF breaks that pattern, because it piques curiosity and motivates users to click.

Onboarding KPIs 66

Onboarding KPIs Analytic Tools Feedback Software Embedded Analytics 66

Userpilot

JULY 14, 2025

" The solution isn't more tools: it's one omnichannel customer engagement platform that connects every user interaction and related analytics. But in my experience, this is nearly impossible to achieve with separate marketing tools for web, mobile, and email.

Analytic Tools 104

Analytic Tools Feedback Software Data Visualization User Testing 104

Userpilot

MAY 30, 2025

If youve ever tried evaluating product tour tools, you know the surface-level comparisons dont tell you much. Every tool claims to be a no-code tool and easy to use, but few support the workflows product teams care about, like multi-step onboarding , flow targeting, mobile support, or analytics that go beyond step views.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

OCTOBER 10, 2024

The survey also allows for basic customization, such as branding colors. Now, this onboarding flow works well because Miro is a highly visual tool that doesn’t need much information to onboard users, nor has a long sales cycle. Templates that allow users to visualize how the tool works before diving in.

Onboarding KPIs 105

Onboarding KPIs Data Visualization Customer Experience User Testing 105

Userpilot

JUNE 20, 2025

Looking for a good user onboarding tool and wondering if Product Fruits is the best option for your SaaS company? Product Fruits is one of the most affordable user onboarding tools on the market, making it ideal for small startups with a budget under $200. Product Fruits for user analytics Product Fruits has minimal analytics features.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MARCH 30, 2025

Overview: Mobile app analytics metrics Below is a quick summary of the mobile metrics every PM should be tracking. 10 Revenue User lifetime value Predict long-term user value and guide strategic decisions on user acquisition and retention. This helps you avoid data fragmentation and make better decisions.

Analytic Tools 96

Analytic Tools Research Software Onboarding KPIs Data Visualization 96

UX Planet

JUNE 1, 2025

According to the Nielsen Norman Group, quantitative data can identify where users encounter problems, but it often fails to explain why those problems occur Nielsen Norman Group,2023. The Emergence of Research-Driven Growth Authentic growth lies not only in analyzing quantitative data but in deeply understanding user behavior and motivations.

User Testing 59

User Testing Product Research Research Software Data Visualization 59

Userpilot

JULY 17, 2025

I set these emails to trigger right after a user signs up and during those first few make-or-break days (based on data about when users drop off ). And you also need to create a sequence of emails that walks them through the probable problems they may be experiencing (again, based on data).

Customer Experience 66

Customer Experience Customer Feedback User Testing Data Visualization 66

Centercode

JUNE 11, 2025

AI-driven user testing, video insights, plus seamless app distribution and expert resources— discover Centercode 10x. Platform Overview Managed Services Compare Plans What's New? Platform Scalable, Automated, Real-World User Testing Centercode is the leading platform to manage impactful in-the-wild user tests.

User Testing 52

User Testing Customer Feedback Data Visualization Feedback Software 52

UX Planet

MARCH 3, 2025

of marketers reported higher conversion rates in 2023 compared to 2022, as per the samesource. With our tool, she streamlined tasks and found balance. Here are detailed best practices: Functional and Straightforward Design: Keep the design clean and clutter-free, using a simple color scheme aligned with your brand.

User Testing 59

User Testing Research Software Data Visualization Reporting Tools 59

Usersnap

DECEMBER 20, 2024

Imagine release notes that are more than text enhanced with screenshots , videos , and enhanced by feedback tools like Usersnap. Visuals are your secret weapon here. Add screenshots, GIFs, or videos to break things down and help users understand your updates at a glance. Add visuals to enhance understanding.

Data Visualization 52

Data Visualization Feedback Software User Testing Customer Feedback 52

Userpilot

DECEMBER 31, 2024

Moreover, by investing in Userpilots resource center, you not only reduce reliance on your support team but can also take full advantage of it through self-service and enhance the product experience. You can customize every element so the look and feel align with your brand image. Thats where the Userpilot Resource Center comes in.

Embedded Analytics 52

Embedded Analytics Analytic Tools Data Visualization Feedback Software 52

Usersnap

DECEMBER 18, 2024

Its the ultimate tool to make it happen. Add Visuals: A little color , a screenshot , or an icon can go a long way. Visuals make updates easier to digest and way more memorable. Usersnap Usersnaps changelog does more than list updates it visually engages , educates , and connects with users. And a changelog?

Data Visualization 52

Data Visualization Customer Feedback User Testing Feedback Software 52

Userpilot

MAY 17, 2025

Youll also see how Userpilots all-in-one localization, onboarding, and analytics features make the process easier. Localizing your feedback channels leads to clearer, more actionable insights and avoids misinterpretations that can happen with second-language responses. How do you go about it? This article will provide a hands-on guide.

Analytic Tools 66

Analytic Tools Feedback Software Research Software Data Visualization 66

UX Planet

NOVEMBER 4, 2024

How to plan, conduct and report usability studies. This article explains: what usability testing is why you should do it (the business case) which method you could adopt how to carry out testing and report your findings where you can find out more What is usability testing? But what is usability?

User Testing 75

User Testing Product Research Reporting Tools Testing 75

Arkenea

JUNE 28, 2025

No matter what your product or service offering is, the landing page of your SaaS website is most likely the customer’s first point of contact with your brand. With a time frame so small, it is no wonder that simple design and layout are found to be much more appealing to users as compared to visually complex designs.

Analytic Tools 81

Analytic Tools Research Software Data Visualization User Testing 81

Userpilot

MAY 17, 2025

Mobile app development trends In 2025, app developers are moving quicker, using smarter tools, and finding easier ways to create better experiences for users across all kinds of mobile devices. AI, predictive analytics, and machine learning are helping apps feel more personal while taking some of the guesswork out of product decisions.

Analytic Tools 90

Analytic Tools Feedback Software Data Visualization Artificial Inteligence 90

UX Planet

JANUARY 18, 2025

Users input details like height, weight, body shape, and images, and the AI uses this data to generate anavatar. For example, if users bought many items in size L or specific styles or brands in the past, this is considered. Personal user experience Here is a video that illustrates how itworks. This helps the AI work better.

Customer Experience 103

Customer Experience User Testing Data Visualization ChatGPT 103

UX Planet

DECEMBER 6, 2024

How can you balance functionality with aesthetics, ensuring your app is both intuitive and visually appealing? Benefits of responsive e-learning appdesign Firstly, why do you need a functional design in the app where people study focusing on educational materials, not visuals? Examples include Moodle and Blackboard.

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

UX Planet

JANUARY 29, 2025

Serving as the primary tool for showcasing skills and experience, they have been the gateway to countless career opportunities. The New Era of Professional Branding: A Journey BeyondResumes Image Source 1 | Image Source2 Today, however, the professional landscape demands more.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Research Software 52

PMLesson's Ace the PM Interview

MARCH 4, 2025

Discord is a communication platform with text, chat, and video services and over 200 million users.   When interviewing at Discord, you might run into mention of Wumpus, a fun character and mascot of the Discord brand. 👋 Discord Interview Guides : Get role-specific insights for Discord interviews.

Reporting Tools 52

Reporting Tools Data Visualization User Testing Technical Review 52

Userpilot

JANUARY 15, 2025

Dive into your historical data like email open rates, click-through rates, in-app engagement metrics , etc. But what if you don’t have a ton of historical data to lean on? You can even include links to helpful resources or videos to make the onboarding experience even smoother. Don’t just guess! That’s okay!

Onboarding KPIs 52

Onboarding KPIs Research Software Feedback Software User Testing 52

Userpilot

JULY 10, 2025

Behavioral email example I wanted to break down a real-world behavioral email, so I chose this example from Salesflare: Salesflare triggers emails based on behavioral data. In fact, Validity’s 2024 state of email report says behavioral emails generate up to 10X more revenue than other email marketing types.

Analytic Tools 59

Analytic Tools Data Visualization Embedded Analytics Feedback Software 59

Userpilot

MARCH 30, 2025

E.G. a video conference tool that doesnt require invitees to sign up (but they can see all its unique features and feel compelled to try it). You can collect data from customers or collaborate with other companies to increase your sample size. Build indexable free tools that are related to your app (e.g.,

Research Software 66

Research Software User Testing Customer Experience Customer Feedback 66

Userpilot

MAY 30, 2025

As Erin Gordy explained: We just didnt have any insight into what our customers were doing. I was literally asking my product team to pull a report every other week of who upgraded or downgraded. Userpilot also lets you customize your resource center to fit your brands aesthetics. People were dropping off, and we didnt know why.

Feedback Software 66

Feedback Software Analytic Tools Onboarding KPIs User Testing 66

Userpilot

JUNE 29, 2025

It includes different sections for learning about ClickUp, inviting team members, importing data from other platforms, and more, serving as a complete resource center. Comprehensiveness: It presents a complete picture of ClickUp’s offering, including product overviews, demo content , and visual guides. ClickUp’s long onboarding email.

Onboarding KPIs 52

Onboarding KPIs Feedback Software User Testing Analytic Tools 52

Userpilot

JUNE 30, 2025

If they haven’t taken action, the same email can include a quick video , a link to the knowledge base , or even a CTA to schedule a live session with customer support. It provides a clear CTA leading to a template, lists the benefits of the solution, and adds an educational video. Tracking new user paths in Userpilot.

Onboarding KPIs 72

Onboarding KPIs User Testing Customer Experience Customer Feedback 72

TechEmpower - Product Management

JULY 24, 2023

What special data, content, APIs, etc., What’s the state of the relationships that brings you that data? Where do you stand on your brand? Do you have a name, a logo, and have you thought about brand positioning? What are some examples of similar brands? For customer service? Reporting can be endless!

Reporting Tools 208

Reporting Tools Analytic Tools Development CTO Coach 208

Userpilot

JULY 10, 2025

Upsell emails are one of the most powerful tools in your SaaS growth playbook. One smart way to learn is by analyzing upsell email examples from successful brands. Product visuals: High-converting upsell emails embrace the show, don’t tell rule, embedding GIFs and videos that visually highlight how the upgrade delivers more value.

Data Visualization 52

Data Visualization Analytic Tools Embedded Analytics User Testing 52

Lenny Rachitsky

JUNE 29, 2025

Over 40 years, David’s team has named nearly 4,000 brands and companies, employing over 250 linguists and pioneering naming innovation. Lexicon is behind iconic names such as Sonos, Microsoft’s Azure, Windsurf, Vercel, Impossible Foods, BlackBerry, Intel’s Pentium, Apple’s PowerBook, and Swiffer.

Naming 104

Naming Branding Research Software Feedback Software 104

Business Acumen Institute

SEPTEMBER 18, 2023

We’re happy to be doing this again as a as a co-branded initiative because business acumen has become so incredibly pronounced. Project management Institute is there sort of certifying body, and they have all kinds of interesting tools, but one of the things that they focus on is what they call a talent triangle.

Data Visualization 40

Data Visualization Reporting Tools User Testing Research Software 40