Alchemer Mobile

NOVEMBER 22, 2024

When one tool gathers feedback via email and another through your website, consolidating all that data and customer feedback can be nearly impossible. Most organizations struggle with disconnected tools that create data silos and incomplete customer insights. Your customers expect a seamless, branded experience across all touchpoints.

Feedback Software 130

Feedback Software User Testing Research Software Customer Feedback 130

Userpilot

JUNE 2, 2025

This leads to errors like sending a product update notification at 1 AM or showing the wrong message to the wrong user segment. 78% of users churn in the first week after installation when brands dont have a clear engagement strategy based on regular push notifications. One swipe, and your user is back in the app. Source: Reddit.

Analytic Tools 100

Analytic Tools Data Visualization Onboarding KPIs User Testing 100

UX Planet

DECEMBER 6, 2024

Well start with an overview and explore how AI can take on tasks such as analyzing user data and automated prototyping to help professionals connect with users on a humanlevel. These advancements are revolutionizing how designers approach their work, making UX more data-driven, efficient, and user-focused than everbefore.

Feedback Software 89

Feedback Software Research Software Analytic Tools Data Visualization 89

Productside

MAY 27, 2025

Theyre facing mounting pressure, internal friction, and a big challenge: turning a well-known brand with a faltering product into a focused, outcome-driven organization. WellNest has a strong foundationbacked by a trusted 20-year-old brand and longstanding relationships with employers, employees, and practitioners.

Product Strategy 199

Product Strategy Product Research Strategy Weak Development Team 199

Alchemer Mobile

FEBRUARY 21, 2025

Limit close-ended, multiple-choice questions to situations where clarity or specific data is required. Marketing Teams For Marketing, open text analysis reveals how customers perceive your brand, product, and services. Whats resonating with our brand, and where should we double down on our efforts?

Customer Feedback 113

Customer Feedback Feedback Software User Testing Data Visualization 113

UX Planet

FEBRUARY 3, 2025

Brand Reputation Designing for accessibility signals inclusivity and social responsibility. This strengthens your brands reputation and fosters trust with users, particularly those in marginalized groups. By prioritizing accessibility, you empower users with disabilities, build trust, and strengthen your brand.

UX 101

UX Research Software Data Visualization User Testing 101

UX Planet

MAY 27, 2025

For decades, banks competed through branch locations, branding and fee structures. The apps design, tone and overall feel should work in harmonytelling a clear, authentic story that reflects the brand and resonates with users values. Brand Authenticity Wins People can spot inauthenticity online from miles away.

Finance 98

Finance Research Software Feedback Software Analytic Tools 98

UX Planet

MAY 1, 2025

Financial institutions often believe in offering as much data as possibledetailed charts, extensive product catalogs and dense legaleseassuming it empowers customers. Emotional Brand Connection Another surprising insight is the role of emotional bonds in building long-term loyalty and trust (Plassmann, Ramsy & Milosavljevic, 2012).

Banking 59

Banking Customer Experience User Testing Data Visualization 59

Userpilot

OCTOBER 20, 2024

Referral programs Referral programs are most effective when targeting loyal customers who already have a positive experience with your brand. For quizzes specific to a brand, users can win rewards by answering three questions correctly. Celebrate with fun visuals or messages when milestones are reached. Source: CRED.

Onboarding KPIs 102

Onboarding KPIs Customer Experience User Testing Customer Feedback 102

Userpilot

OCTOBER 28, 2024

It involves delivering consistent messaging across all channels. This means using the welcome survey discussed above to learn what users expect from your brand. Gamification involves integrating game mechanics like challenges, rewards, and feedback to boost enthusiasm for your brand. A deep sense of loyalty to your brand !

User Testing 105

User Testing Customer Feedback Customer Experience Onboarding KPIs 105

UX Planet

MAY 25, 2025

I mean frictionless, user-obsessed, data-driven design choices that guide your customer from just browsing to Add to Cart without ahiccup. Imagine it as a journey your potential customers embark on, starting from the moment they become aware of your brand to the final step of making a purchase. So, what exactly is a conversion funnel

Data Visualization 98

Data Visualization Analytic Tools UX Feedback Software 98

Userpilot

JULY 12, 2025

Mostly through email campaigns We struggle to act on user behavior data With targeted in-app messages You’re ready to master Behavioral Segmentation. Unlike traditional customer segmentation , this approach focuses on in-app usage data like clicks, feature adoption, time spent, and completion rates. Basic analytics (e.g.,

Analytic Tools 72

Analytic Tools Data Visualization Feedback Software Research Software 72

Userpilot

JULY 17, 2025

With that, every message becomes contextual. I set these emails to trigger right after a user signs up and during those first few make-or-break days (based on data about when users drop off ). And you also need to create a sequence of emails that walks them through the probable problems they may be experiencing (again, based on data).

Customer Experience 66

Customer Experience Customer Feedback User Testing Data Visualization 66

UX Planet

OCTOBER 28, 2024

Just as the standardisation of brands through corporate brand guidelines once signalled the end of exploration in advertising agencies, the standardisation of user interfaces through unified patterns and design systems now marks a similar trend in digital product design. Provide a few lessons on how to use the tool.

Research Software 94

Research Software Analytic Tools Data Visualization Web Developers 94

UX Planet

FEBRUARY 6, 2025

The routine nature of digital banking, including boring interface design, complex language, confusing navigation, hidden fees and formal attitude, can feel tedious and uninspiring, further reducing the desire for meaningful interactions with financial brands. Wheres the brand identity?

Banking 80

Banking Data Visualization Customer Experience Feedback Software 80

Userpilot

MARCH 17, 2025

Ability to customize each interactive guide to fit your brand and style. Segmentation: Userpilot enables advanced user segmentation based on user behavior, demographics, company data, NPS responses, and more. This includes its completion rates and drop-off points: data that helps optimize your flows for maximum effectiveness.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Userpilot

MARCH 23, 2025

What matters now is how you act on this data. It allows you to customize onboarding , in-app messaging, and push notifications, and collect user feedback all within a single platform. This means real-time analytics and user engagement trends, without having to juggle between multiple tools and fragmented data.

Onboarding KPIs 59

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 59

UX Planet

APRIL 19, 2025

Share your inspirations, any supporting research or data, and real examples if possible. They need this clarity to craft a message that sells. Share your perspectivemaybe its a website for an e-commerce brand. For Stakeholder They want to see their vision come alive. Theyre not concerned with micro-interactions or reducedtext.

User Testing 76

User Testing Customer Feedback Product Research Data Visualization 76

Userpilot

OCTOBER 31, 2024

Social listening tools : Software for monitoring online conversations, brand mentions, and trends. Finally, Userpilot’s analytics allow you to track every user action in the app automatically, without tagging them, and analyze the data in funnels, paths, trends, and heatmaps. Userpilot feedback widget. Userpilot heatmap.

Feedback Software 52

Feedback Software Data Visualization Analytic Tools Research Software 52

Alchemer Mobile

NOVEMBER 6, 2024

Organizations of all types, from Fortune 500 brands to government agencies and school districts have all been going through Digital Transformation for decades. Sentiment data offers valuable insights into how customers perceive your brand, app, or website. Right Person: Are the right customer’s receiving the message?

User Testing 100

User Testing Customer Feedback Customer Experience Product Research 100

Userpilot

APRIL 16, 2025

Instead of juggling countless email threads or Slack messages, you manage everything from a central dashboard. Customization option: Tailoring elements like branding and custom fields lets you align the help desk with your products look and feel. In other words, you resolve issues faster.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

UX Planet

MARCH 3, 2025

Here are detailed best practices: Functional and Straightforward Design: Keep the design clean and clutter-free, using a simple color scheme aligned with your brand. Check your email for your welcome message, as per WordStream , to re-engage users.

User Testing 59

User Testing Research Software Data Visualization Reporting Tools 59

Userpilot

JULY 14, 2025

Not only is it a real headache to import, check, and tweak user data every time you want to design a personalized message for a new channel. Behavior-triggered messaging: Generic blast campaigns don't work. With Userpilot's funnel and path reports, I can trigger contextual messages that guide them forward.

Analytic Tools 104

Analytic Tools Feedback Software Data Visualization User Testing 104

UX Planet

JANUARY 18, 2025

Users input details like height, weight, body shape, and images, and the AI uses this data to generate anavatar. For example, if users bought many items in size L or specific styles or brands in the past, this is considered. When this data isnt available, users can manually input their preferences to guide thesystem.

Customer Experience 103

Customer Experience User Testing Data Visualization ChatGPT 103

Userpilot

JUNE 29, 2025

Error handling and feedback: Does the app provide clear and helpful error messages when things go wrong? Then, choose the test method based on the data you need. This method quickly reveals whether key elements, like calls to action or branding, are immediately clear. number of taps) and qualitative feedback (e.g.,

User Testing 66

User Testing Product Research Data Visualization Analytic Tools 66

Userpilot

MAY 17, 2025

Finally, attach KPIs so each leak shows up in the data before it hurts user retention. Use the data to set conditions to make segments: I use Userpilots segmentation feature to group users based on several factors, including demographic and psychographic ones. First, define your target audience (user personas). User persona example.

Analytic Tools 66

Analytic Tools Research Software Feedback Software Data Visualization 66

UX Planet

JUNE 1, 2025

According to the Nielsen Norman Group, quantitative data can identify where users encounter problems, but it often fails to explain why those problems occur Nielsen Norman Group,2023. The Emergence of Research-Driven Growth Authentic growth lies not only in analyzing quantitative data but in deeply understanding user behavior and motivations.

User Testing 59

User Testing Product Research Research Software Data Visualization 59

PMLesson's Ace the PM Interview

MARCH 4, 2025

  When interviewing at Discord, you might run into mention of Wumpus, a fun character and mascot of the Discord brand. Expect standard data structure and algorithm questions of medium difficulty.  Using Telnet or NetCat, create a chat server that allows multiple clients to connect and send messages to one another.

Reporting Tools 52

Reporting Tools Data Visualization User Testing Technical Review 52

Userpilot

MARCH 30, 2025

If youre managing a mobile product , I probably dont have to tell you that it is a must to learn how to send push notifications at the right time, with the right message, and to the right users. Best practices to avoid spamming and build real value with every message. Analytics and performance tracking. Cross-platform support.

Analytic Tools 66

Analytic Tools Data Visualization Onboarding KPIs User Testing 66

Centercode

JUNE 11, 2025

The most effective data storytelling happens when you customize research insights for stakeholders. Why Framing Customer Insights Improves Decision Making Storytelling with data builds clarity and empathy. Tailor your message based on who you're speaking to. Presenting feedback isn’t just about sharing the facts.

User Testing 52

User Testing Customer Feedback Data Visualization Feedback Software 52

Userpilot

MAY 28, 2025

Userpilot mobile at a glance Userpilot mobile is an all-in-one solution that combines in-app messaging , push notifications, user behavior tracking, and feedback collection, helping product teams drive adoption across both mobile and web apps. Error messages. Recognize milestone achievements with congratulatory messages.

Analytic Tools 59

Analytic Tools Feedback Software Data Visualization User Testing 59

Userpilot

MARCH 30, 2025

To do this, you can use all sorts of in-app messages such as announcements, tooltips , or banners to expose your mobile app to people who will likely find value in it. You can tag messages as unread to check them out later when youre at the office, set reminders to address specific issues when youre on the desktop, star a message, and so on.

Research Software 66

Research Software User Testing Customer Experience Customer Feedback 66

Userpilot

MAY 17, 2025

You can pair your geo segmentation with a variety of data points like total sessions, device type, OS version, and so on. You might receive even lower engagement, since most users in the region are native Arabic speakers and may ignore non-localized messages. If it doesnt, dig into the data to learn more.

Analytic Tools 66

Analytic Tools Feedback Software Research Software Data Visualization 66

Userpilot

OCTOBER 10, 2024

It typically involves welcome messages, product tours , in-app guidance, and support materials aimed at driving user activation , retention, and long-term engagement. The survey also allows for basic customization, such as branding colors. This approach makes sense for a data-driven product like Amplitude.

Onboarding KPIs 105

Onboarding KPIs Data Visualization Customer Experience User Testing 105

Userpilot

JANUARY 15, 2025

Dive into your historical data like email open rates, click-through rates, in-app engagement metrics , etc. But what if you don’t have a ton of historical data to lean on? The message needs to offer a personalized experience based on why a user signed up. Welcome message by Airtable. Don’t just guess!

Onboarding KPIs 52

Onboarding KPIs Research Software Feedback Software User Testing 52

Userpilot

MARCH 5, 2025

Customers who actively connect with your brand are more likely to stay loyal, spend more, and become advocates. Customization options: Can you tailor the platform to match your brand identity and specific needs? Scalability and security: Can the platform grow with your business and protect your data?

Analytic Tools 52

Analytic Tools Feedback Software Research Software Reporting Tools 52

Userpilot

MAY 30, 2025

What decision will this data influence? Data is not fulfilling its value if it is not making an impact on your product. Think about how you determine action based on data. Combine numerical data with qualitative insights Never trust numbers alone. Personalize and time these messages based on user behavior.

Onboarding KPIs 89

Onboarding KPIs Feedback Software Analytic Tools Research Software 89