Product Talk

MAY 14, 2025

Its a whole other challenge to identify brand-new products to offer. The difficulties you face from going to 0 to 1understanding your customer, identifying what will differentiate your product, building early versions of that product, and actually finding customers to use it? Its one thing to iterate on an existing product.

Product Research 134

Product Research User Testing Technical Review Systems Review 134

UX Planet

FEBRUARY 5, 2025

Enter Rumi Cosmetiques , a brand that aced the eCommerce game by doing precisely this. Spoiler alert: it worked wonders, demonstrating that when you align your brands digital strategy with your users expectations, you achieve incredible results. Branding also received a fresh coat of paint. Ready to uncover their secrets?

Customer Experience 97

Customer Experience User Testing User Experience Data Visualization 97

Modus Create

NOVEMBER 7, 2024

It’s essential to manage these risks effectively through: Vendor assessments : Evaluate third-party security practices, ensuring they meet your security standards. Maintain a competitive edge in markets where compliance is a key differentiator. Avoid expensive legal battles and regulatory investigations.

Artificial Inteligence 40

Artificial Inteligence Reporting Tools Research Software Data Visualization 40

UX Planet

FEBRUARY 6, 2025

This is the effect of Dopamine Banking, where finance meets emotions and entertainment, and every tap of your smartphone is engineered to delight and reward. Wheres the brand identity? Below is a universal Dopamine Design framework-adaptable to digital products, physical environments, branding, marketing campaigns and more.

Banking 80

Banking Data Visualization Customer Experience Feedback Software 80

Lenny Rachitsky

FEBRUARY 25, 2025

The product leader should set the stage through a kickoff meeting and explain the upcoming 8-to-12-week process, helping people understand their roles and commitments through the process. Uniqueness of levers: Assess if the levers can have a unique and differentiated experience as a result of being built by the team/company.

Strategy 121

Strategy Technical Review Product Strategy Product Research 121

UX Planet

MAY 27, 2025

Here at Lollypop, we assist brands in creating products that streamline and personalize e-commerce experiences for people worldwide. At Lollypop , predictive analytics is utilized to anticipate and satisfy user demands rather than just meet them, which increases satisfaction and engagement.

Data Visualization 100

Data Visualization UX Analytic Tools Customer Experience 100

Product Innovation Educators

DECEMBER 30, 2024

This knowledge area covers: Qualitative and quantitative research methodologies Customer segmentation and persona development Competitive analysis and market sizing Voice of the customer (VoC) programs By mastering market research techniques, product managers can make data-driven decisions and create products that truly meet customer needs.

User Testing 156

User Testing Research Software Customer Experience Certifications 156

Usersnap

DECEMBER 18, 2024

Try Usersnap for Announcements Try Usersnap Now 10 Real-World Changelog Examples Across Industries Great changelogs do more than share updatesthey tell the story of your products journey and how its growing to meet your users needs. Fix Missing Logo : Missing or incorrect branding details detract from professionalism and might confuse users.

Data Visualization 52

Data Visualization Customer Feedback User Testing Feedback Software 52

Product Innovation Educators

FEBRUARY 3, 2025

This understanding provides insights into how we can improve the product to better meet customer needs and make our marketing more effective to attract the right customers – in this case, those looking for a breakfast solution during their morning commute. They decided to keep both brands and reframe their marketing.

User Testing 183

User Testing Product Research Research Software Customer Experience 183

Sachin Rekhi

JANUARY 11, 2025

At the brand Olay, the winning aspirations were defined as market share leadership in North America, $1 billion in sales, and a global share that put the brand among the market leaders. Meeting which consumer needs? Take, for example, the Bounty paper towel brand. In which price tier? What channels will you use?

User Testing 78

User Testing Systems Review Customer Experience Research Software 78

Reveal

JUNE 24, 2025

However, when that experience is embedded directly into your app, it becomes a true product differentiator. Make sure your platform meets compliance standards like GDPR, CCPA, HIPAA, and SOC 2. Developers can manage feature visibility, user permissions, and branding directly in code. The future of BI moves beyond self-service.

Embedded Analytics 59

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 59

UX Planet

JUNE 23, 2025

In order to help ensure people with vision impairments can clearly see interface details, aim to at least meet Web Content Accessibility Guidelines (WCAG) 2.1 Use additional visual cues to differentiate interface elements. level AA colour contrast requirements. In our example, there are 2 areas that could be confusing.

Vision 93

Vision Differentiation Article Books 93

Gainsight

JANUARY 23, 2025

It became clear they werent there for the refreshmentsthey were there to meet each other. In a world where businesses are shifting to subscription and as-a-service models, delivering real value to customers is the ultimate differentiator. To Mehtas surprise, about 100 people packed into that tiny space.

Research Software 52

Research Software Reporting Tools User Testing Customer Experience 52

UX Planet

JUNE 30, 2025

Source: The Financial Brand / MMA Banks around the world rolled out AI-powered personalization features in 2024. A survey by Zendesk in 2024 found 77% of consumers say AI is helpful for simple issues, indicating that when AI works, it meets customer expectations. However, it’s worth noting that AI self-service is not yet perfect.

Data Visualization 75

Data Visualization Banking Reporting Tools Analytic Tools 75

Reveal

JUNE 27, 2025

Your roadmap is packed with features designed to meet rising customer expectations. It blends into your app, scales with your architecture, and reflects your brand without adding overhead. Reveal transforms BI from a separate system into a product-native experience —with full control over branding, UX, and data delivery at scale.

Embedded Analytics 52

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 52

Intercom, Inc.

NOVEMBER 4, 2021

You wouldn’t expect to find a Brand Studio at every tech startup, but then again, we’ve always enjoyed doing things a little bit differently. And lately, they’ve been quite busy with our brand refresh project. In this episode of Inside Intercom, we chat with some of the team behind the brand: Scott Smith , Creative Director.

Branding 222

Branding Technical Review Customer Experience Enterprise 222

Product Innovation Educators

JULY 4, 2022

The leading brand cost about $150. I tried a brand that was new to me offering a wifi camera for $29. The highly rated and recognized brand was about $800. From there, if we’re getting into a brand new category, we follow a fast-follower strategy. ” – Walt Disney, Meet the Robinsons Movie.

Artificial Inteligence 284

Artificial Inteligence User Testing Feedback Software Customer Feedback 284

Intercom, Inc.

JULY 28, 2020

They want fast and personal experiences from all brands, big and small. Companies who fail to meet these new, higher expectations will lose many of their best customers – something no business can afford to do. According to Nielsen research, people increasingly expect to interact with brands through messengers.

Research Software 290

Research Software Customer Experience Data Visualization User Testing 290

Roman Pichler

OCTOBER 6, 2020

For example, generate revenue or meet a profit margin, reduce cost, or develop the brand? Meeting users and customers, at least in form of a video call, not only helps you validate your assumptions and develop new ideas. What makes the product stand out? How will it differ from competing offerings? What are its business goals?

Product Research 296

Product Research Technical Review Feedback Software Research Software 296

Roman Pichler

AUGUST 11, 2020

Problem : Standout features ensure that your product is effectively differentiated: As their name suggests, they make your product stand out from the crowd, they give people a reason to choose it over competing offerings. Ask your Scrum Master to help you select the right decision rule and to facilitate joint meetings.

Vision 348

Vision User Testing Product Research Research Software 348

Intercom, Inc.

JUNE 22, 2021

More than ever, companies are adopting sales tools that allow them to meet their prospects at the right time, leverage sales intelligence to meet them in the right context, and easily integrate with other tools to effortlessly deliver a seamless sales experience. Streamline workflows with better tools (not more tools).

Reporting Tools 233

Reporting Tools Technical Review Technology Systems Review 233

Userpilot

MARCH 29, 2024

What do we learn from the best brand activation examples? Brand activation is about driving product growth by connecting emotionally with people on a personal level. In this article, we take a deep dive into the concept of brand activation and go over 13 great examples that will inspire you to create your activation strategy.

Branding 105

Branding Analytic Tools Feedback Software User Testing 105

Userpilot

SEPTEMBER 10, 2022

What’s product differentiation? What differentiation strategies can a product manager use to make the product stand out in a saturated market? Product differentiation is about highlighting the features of your product that make it stand out on the market. Mixed differentiation uses both objective and subjective criteria.

Differentiation 98

Differentiation Feedback Software Research Software User Testing 98

Roman Pichler

FEBRUARY 14, 2023

1] As simple as this sounds, there is a catch: To create value with Scrum, you must understand who the users and customers are, why people would want to use and pay for the product, which business benefits it should generate, and, in the case of commercial products, which features differentiate it from competing offerings.

Product Research 384

Product Research Feedback Software Research Software User Testing 384

Intercom, Inc.

FEBRUARY 9, 2021

Our recent report showed that while 73% of support leaders say customer expectations are increasing, only 42% of them believe that they’re actually meeting those expectations. Does it meet my expectations and needs? We continue to work to staff our chat in order to help meet our customers needs.”. Pretend you’re a customer.

User Testing 222

User Testing Reporting Tools Customer Feedback Customer Experience 222

Product Talk

JUNE 19, 2024

The better we understand our customers, the better we can meet their needs, and the more we can differentiate our product from the competitors. These gaps allow us to differentiate our products and services from our competitors’. This understanding, over time, becomes a competitive advantage. It’s not specific enough.

Generative AI 337

Generative AI Product Research Feedback Software Analytic Tools 337

Roman Pichler

MAY 13, 2024

It achieves this by stating the product’s target users and customers, the value proposition, the business goals it should meet, and its standout features. Is your product still sufficiently differentiated and does it still stand out from competing offerings? A product strategy describes the approach chosen to make a product successful.

Customer Experience 310

Customer Experience Product Research Technical Review Data Visualization 310

Roman Pichler

OCTOBER 2, 2018

Whenever you create a brand-new product or make bigger changes to an existing one, you will benefit from creating and validating a new product strategy. If you are not sure which time box is right for you, then start with one month and hold weekly review meetings where you assess the progress and decide if and how to continue.

Product Strategy 259

Product Strategy Product Research Strategy Technical Review 259

The Product Guy

SEPTEMBER 27, 2016

Meet the mentors…. Ladislav focuses on user centric product development, especially on brand, usability and revenue product challenges. Ari is an award-winning executive who has led cross-functional teams to launch dozens of multiscreen products for premier consumer brands. Signup to be a Mentor Today!

Research Software 370

Research Software User Testing Analytic Tools Product Research 370

Product Innovation Educators

SEPTEMBER 2, 2024

Key Considerations in Value-Based Pricing Differential Value: Understanding what makes your product different from alternatives in the market. At first glance, it might seem challenging to differentiate or price such a common product. For example, when researching a new coffee maker, asking “Why do you prefer your current brand?”

User Testing 280

User Testing Product Research Market Research Research Software 280

The Product Guy

OCTOBER 25, 2016

Meet the mentors…. Ladislav focuses on user centric product development, especially on brand, usability and revenue product challenges. Ari is an award-winning executive who has led cross-functional teams to launch dozens of multiscreen products for premier consumer brands. Signup to be a Mentor Today!

Analytic Tools 356

Analytic Tools Research Software CTO Coach Fractional CTO 356

The Product Guy

MARCH 16, 2018

We then continued to meet with our customers and users for feedback on an ongoing basis and as part of our design sprints. Because my products are in categories that aren’t particularly differentiated, this engagement alone also sets my products and brand apart from the competition.

Product Strategy 246

Product Strategy Strategy Reporting Tools Feedback Software 246

Intercom, Inc.

MARCH 28, 2022

As a result, digital technologies are being seen as the critical differentiators they are. With digital becoming an integral part of the new normal, those brands that can elevate the human experience will be able to make a lasting emotional connection with their customers, which then becomes transformational.”.

Reporting Tools 228

Reporting Tools Customer Communications Data Visualization User Testing 228

Alchemer Mobile

FEBRUARY 24, 2022

To get a sense of how customers feel about your brand, you must start by tracking customer sentiment. NPS+ is the simple solution our team devised to meet our customers’ needs while still sticking to our beliefs about actionable customer feedback. Tracking customer sentiment helps give insight into how customers feel about your brand.

User Testing 246

User Testing Customer Feedback Feedback Software Customer Experience 246

Product Talk

NOVEMBER 8, 2023

Product leadership coach Petra Wille became fascinated with the idea of Communities of Practice because in her experience, they were the differentiating factor between companies that had successful product orgs and those that didn’t. Maybe you meet two people that make a difference to your discovery. We primarily gather in Slack.

Product Research 308

Product Research Research Software Books Analytic Tools 308

Intercom, Inc.

JUNE 8, 2021

According to one Microsoft Global State of Customer Service report , 90% of consumers surveyed said that customer service is an important factor in their choice of, and loyalty to, a brand, while nearly two-thirds (58%) would sever their relationship with a business due to poor customer service. Start planning how your workforce will evolve.

Reporting Tools 222

Reporting Tools Technical Review Data Visualization Research Software 222

Intercom, Inc.

JUNE 2, 2022

She has worked with brands such as Disney World and The Gap, and just last April, she published her first book: The Power of Customer Experience: 5 Elements To Make An Impact. First, find out your differentiator, the quality that uniquely adds value to the marketplace or the customers. Do we see that it’s right in front of us?”

Customer Experience 223

Customer Experience User Testing Development Team Review Books 223