Userpilot

APRIL 16, 2025

Customization option: Tailoring elements like branding and custom fields lets you align the help desk with your products look and feel. Analytics and reporting: Provides detailed insights on help desk metrics like ticket volume, resolution times, and agent productivity. Teams focused on real-time customer communication and engagement.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Reveal

FEBRUARY 20, 2025

For instance, embedding real-time data or advanced reporting requires extensive back-end logic to support it. Hence, the option to customize the look and feel of your dashboard is important, particularly because it needs to resemble your brands design standards (and user expectations).

Embedded Analytics 59

Embedded Analytics Data Visualization Dashboard Analytic Tools 59

UX Planet

MARCH 3, 2025

of marketers reported higher conversion rates in 2023 compared to 2022, as per the samesource. Personalization: Tailor content for different audience segments, like creating separate pages for small businesses versus enterprise clients. This practice is supported by HubSpot , which stresses covering social proof in copywriting.

User Testing 59

User Testing Research Software Data Visualization Reporting Tools 59

Userpilot

JULY 12, 2025

For example, we can spot when a cohort’s engagement dips, diagnose the root causes, and launch targeted campaigns, like re-engagement emails , to boost customer satisfaction and brand loyalty. For example, suppose we identify a group of trial users who repeatedly build custom reports.

Analytic Tools 72

Analytic Tools Data Visualization Feedback Software Research Software 72

Userpilot

JUNE 20, 2025

Enterprise: Custom quote only. Limited reporting for the Resource Center: The absence of reporting for the “life ring widget” can limit your understanding of how users engage with your resources and content. Enterprise: Available on demand at custom prices. Enterprise: Custom pricing (Unlimited user licenses).

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MAY 30, 2025

WalkMe: Best enterprise product tour platform for employee training across desktop and web. WalkMe Enables smart, logic-based product walkthroughs across web and desktop with full user segmentation, personalized paths, and in-app guidance for enterprise environments. Starts at $174/month for 2,000 MAUs. Mobile Smart Walk-Thrus). . #1

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

MARCH 5, 2025

Customers who actively connect with your brand are more likely to stay loyal, spend more, and become advocates. How I chose the best customer engagement software My evaluation process combined thorough feature analysis , a careful review of user feedback, and insights from industry reports.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Reporting Tools 52

Usersnap

DECEMBER 18, 2024

Visual Walkthroughs for Immediate Understanding Every update is paired with visuals or videos, like the custom feedback branding update, showcasing how users can personalize their feedback tools. Generic Descriptions: Vague updates may fail to meet the expectations of enterprise users who require specifics.

Data Visualization 52

Data Visualization Customer Feedback User Testing Feedback Software 52

Userpilot

FEBRUARY 19, 2025

With plans starting at $7,000 per year and enterprise costs exceeding $100,000, many teams are left questioning: Are we overpaying for features we dont even need? According to data from Vendr , the median buyer pays $47,000 annually, and for larger enterprises, that number jumps to $133,000 or more. Date via Vendr. Thats a hefty bill!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Arkenea

JUNE 28, 2025

No matter what your product or service offering is, the landing page of your SaaS website is most likely the customer’s first point of contact with your brand. According to a recent report , smartphones account for 62 percent of share of digital minutes consumption. Ideally, the text should be less than 5 words long.

Analytic Tools 81

Analytic Tools Research Software Data Visualization User Testing 81

Userpilot

MAY 28, 2025

” message, you notify a user about progress in a project they started but haven’t completed: “Your tax report is 80% complete. Userpilot’s offers a variety of analytics reports for analyzing product usage patterns: Path analysis to understand common user journeys. Trend reports to track feature usage over time.

Analytic Tools 59

Analytic Tools Feedback Software Data Visualization User Testing 59

Reveal

JUNE 24, 2025

Reveal Embedded Analytics Today’s business users expect more than static dashboards or delayed reports. By embedding analytics directly into your application, you empower users to filter, drill down, and act on data without turning your developers into report builders. This is where embedded self-service BI comes in. And that matters.

Embedded Analytics 59

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 59

UX Planet

JUNE 30, 2025

Overall, banks that deployed AI at scale in 2024 reported significant improvements in digital channel usage and customer feedback. Overall, about 78% of organizations worldwide report using some form of AI in at least one business function in 2024, a huge increase from just 20% in 2017.

Data Visualization 75

Data Visualization Banking Reporting Tools Analytic Tools 75

Gainsight

JANUARY 23, 2025

Youve got to make sure your customers find real value and fall in love with your brand over and over again. Additionally, Gainsights ability to scale and support large enterprises underscores our position as a trusted partner for businesses of all sizes. So, no matter your industry, its no longer enough to just deliver a product.

Research Software 52

Research Software Reporting Tools User Testing Customer Experience 52

Userpilot

DECEMBER 30, 2024

Reasons to look into Chameleon alternatives After going through dozens of reviews and trying the product ourselves, here are the most common drawbacks we noticed: Unintuitive interface: While Chameleon claims to be a no-code platform, users report that the interface isnt particularly easy to use. Comparing Userpilot vs Chameleon.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Reporting Tools 105

Reveal

JUNE 27, 2025

But your enterprise BI setup? Most enterprise business intelligence platforms were never designed for in-app use. It blends into your app, scales with your architecture, and reflects your brand without adding overhead. Enterprise BI was historically designed for high-scale, centralized reporting.

Embedded Analytics 52

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 52

Userpilot

APRIL 8, 2025

For example, you can use it to learn how they experienced launching their first campaign or creating a new report. Some will be brand new, others might be veteran power users, and each group has unique perspectives on whats helpful and what isnt. Mobile pricing starts at $6000 and is an add-on for our Growth and Enterprise plans.

Customer Feedback 76

Customer Feedback User Testing Feedback Software Customer Experience 76

Userpilot

APRIL 2, 2025

Create flexible datasets with custom dashboards and reports If you want to determine whether users adopt specific features, you need the freedom to build reports and analytics dashboards that reflect your goals. which can damage your brand reputation. Book a demo today to discover how you can use Userpilot for mobile analytics.

Data Visualization 66

Data Visualization Analytic Tools Embedded Analytics Feedback Software 66

Alchemer Mobile

JUNE 27, 2025

There are many feedback and survey platforms on the market, each offering different strengths, from quick poll builders to enterprise-level research tools. They’re especially useful in product development, brand positioning, or when entering a new market. Where do I make a survey? So, which software is best for surveys?

Analytic Tools 113

Analytic Tools Feedback Software Research Software Product Research 113

The Product Guy

FEBRUARY 13, 2020

Firstly, Jeff as a new umbrella brand for all the new services will be providing to our customers; Secondly, a new business line called Beauty Jeff was opening the very first venue in Argentina. Team structure: Clarifying PM/PD role with regards of Product Discovery and Delivery – 80% + 20% Changing habits while reporting – e.g

Product Research 471

Product Research Onboarding KPIs Reporting Tools Feedback Software 471

Alchemer Mobile

OCTOBER 19, 2023

By combining questions and reports from different surveys, you can view feedback across touch points, timeframes, and audience segments within a single report view. Alchemer Survey has always made it easy to create customizable reports to analyze and share results. Learn more by viewing our help documentation.

Data Visualization 130

Data Visualization Product Research Customer Feedback User Testing 130

Alchemer Mobile

SEPTEMBER 3, 2020

We’ve been in this global crisis for long enough that most enterprises have gained enough of an understanding of what’s going on so they can stop treading water and start swimming toward the future. According to a report by Statista , this is how various industries have been impacted by the pandemic. Travel & Hospitality.

Travel 246

Travel Feedback Software Research Software Data Visualization 246

Alchemer Mobile

NOVEMBER 10, 2022

mParticle is the customer data platform for brands leading the CX revolution. Unify data and simplify partner integrations with enterprise-class security and reliability. Pilot44 is a new type of innovation lab focused specifically on helping top brands more effectively discover, pilot and employ emerging digital technologies.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Intercom, Inc.

JULY 16, 2020

As tech continues its path toward democratization, with better offerings available to more people, an odd contradiction has revealed itself: on the enterprise side of things, most software simply isn’t very good. In this week’s Scale episode, Loren outlines the sub-brand’s path to hypergrowth.

Reporting Tools 226

Reporting Tools User Testing Customer Experience Artificial Inteligence 226

Userpilot

APRIL 3, 2024

As you’re researching dashboard reporting tools, you’ve probably noticed how hard it is to find reliable information on the available solutions. Looker Studio , formerly Google Data Studio, excels in collaborative, customizable analytics dashboards but may lack advanced reporting features. Get funnel reports in Userpilot.

Data Visualization 104

Data Visualization Embedded Analytics Reporting Tools Analytic Tools 104

Alchemer Mobile

JANUARY 28, 2020

With digital transformation and customer experience at the forefront of most enterprise brand strategies in 2020 , product-focused roles are changing drastically. Given this, they’re being trusted with more and more responsibility to push the brand vision forward and maintain focus throughout quickly-changing priorities.

Product Manager 191

Product Manager Product Management Reporting Tools Technical Review 191

Mind the Product

AUGUST 1, 2019

Particularly when selling to the enterprise, where sales teams and looming analyst reports can drive product decisions, companies frequently adopt a “more is more” mentality when it comes to features. Today 23% of product teams now report to a chief product officer (CPO), compared to just 6.7% Measure What Matters.

Reporting Tools 190

Reporting Tools Data Visualization Customer Experience Product Research 190

Product Talk

JANUARY 3, 2024

While he’s worked in a range of roles and companies, he describes his focus as building enterprise applications for some of the largest companies. In an enterprise organization, I think we all have to understand we’re here to build revenue both near term and long term,” he explains.

Product Research 312

Product Research Customer Experience Research Software Reporting Tools 312

The Product Guy

AUGUST 10, 2017

People who donate their time to take a survey might have a very strong opinion – one way or another – about the product or brand. But they sell an enterprise product to a very wide range of organizations, so three personas could not account for their real users’ differences in behavior.

User Testing 296

User Testing Customer Experience Research Software Customer Feedback 296

The Product Guy

MARCH 16, 2018

Because my products are in categories that aren’t particularly differentiated, this engagement alone also sets my products and brand apart from the competition. We then continued to meet with our customers and users for feedback on an ongoing basis and as part of our design sprints. More About The Product Mentor. Better Decisions.

Product Strategy 246

Product Strategy Strategy Reporting Tools Feedback Software 246

Gainsight

APRIL 15, 2022

They’ve built fantastic, profitable businesses and established well-known brands. In a world where SaaS and tech are transforming businesses with recurring revenue models and subscription-based products and services, even the most established enterprise players need to adapt. That starts with the right solutions. .

Enterprise 97

Enterprise Customer Experience Feedback Software Data Visualization 97

Alchemer Mobile

AUGUST 6, 2020

Product managers are rapidly advancing their skills, and as a result, the industry as a whole has had to level-up to compete as the world’s biggest brands continue to adopt a mobile-first approach. In reality, our data shows that brands only hear from less than 1% of their customer base, which we call the “vocal minority.”.

Feedback Software 179

Feedback Software User Testing Data Visualization Product Manager 179

Alchemer Mobile

MAY 7, 2020

Apptimize, An Airship Company, helps brands rapidly iterate to make amazing user experiences across all their digital channels through A/B Testing and Feature Release Management with a mobile-first lens. mParticle is the customer data platform for brands leading the CX revolution. Core mobile in-app feedback tools & solutions.

Feedback Software 147

Feedback Software Analytic Tools Reporting Tools Data Visualization 147

The Product Coalition

MARCH 17, 2021

It ensures a fully customizable white-labeled (No branding/logo by Innorelay) service for a tailor-made platform creation; based on the business scenario or industry nature, a personalized software can be created for any video needs like movies, live sports streaming, web series or spiritual sessions.

Analytic Tools 158

Analytic Tools Reporting Tools Data Visualization User Testing 158

Intercom, Inc.

MARCH 28, 2022

According to that same report by McKinsey & Company, executive mindsets on technology’s strategic importance have changed radically during the crisis. 90% of Americans say that customer service is important to their choice of – and ongoing loyalty to – a brand”. And if their service expectations aren’t met?

Reporting Tools 228

Reporting Tools Customer Communications Data Visualization User Testing 228

Alchemer Mobile

MARCH 18, 2021

Apptentive’s annual Mobile App Engagement Report serves as a baseline to help app publishers across categories understand their app’s engagement strengths and areas for improvement. Brands shifted focus to improving long-term retention. 63% of consumers who were proactively engaged in Q1 were still seen later in the year (Q3-Q4).

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

Intercom, Inc.

NOVEMBER 30, 2021

But many support teams – especially those in the enterprise space – worry that “ripping and replacing” their tech stack will be costly: time-wise, cognitively, and financially. The ability to report on your team’s success and gather meaningful insights that improve your support. Reporting and AI-powered conversational insights.

Technical Review 249

Technical Review Feedback Software Analytic Tools Reporting Tools 249