UX Planet

JULY 17, 2025

As AI removes technical bottlenecks, designers aren’t just stepping into builder roles — they’re stepping into product leadership. Design systems are what help AI tools stay consistent, accessible, and on-brand. They’re the connective tissue between vision and execution. The future of product isn’t built around job titles.

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Data Visualization ChatGPT Customer Experience Engineering 66

Lenny Rachitsky

FEBRUARY 25, 2025

At Headspace back in 2016, we had established our product roadmap and success metrics and our mission and vision, but teams were still confused about why we were working on the projects we chose. Product strategy sits in between the mission and vision and the plan, either at the company level or at the team level.

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Strategy Technical Review Product Strategy Product Research 121

Sequent Learning

OCTOBER 29, 2024

Product managers must ensure that the product vision aligns with the company’s broader goals. Proactively addressing these risks can also build trust with leadership and increase buy-in for new initiatives. This alignment helps reinforce the product’s relevance, streamlines approvals, and secures funding for future iterations.

User Testing 40

User Testing Technical Review Feedback Software Product Marketing 40

Userpilot

FEBRUARY 24, 2025

A person without a formal leadership title. Candidates short profile Spencer has over 7 years of experience driving product vision , strategy, and execution in AI-powered and enterprise SaaS platforms. Skills AI/ML integration, product strategy, SaaS platforms, data analytics, cross-functional leadership, and agile execution.

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Analytic Tools Data Visualization Technical Advisors User Testing 52

PMLesson's Ace the PM Interview

MARCH 4, 2025

  When interviewing at Discord, you might run into mention of Wumpus, a fun character and mascot of the Discord brand. Product management  The product management interview at Discord includes five rounds: data, design sense, product sense, leadership, and a case study.

Reporting Tools 52

Reporting Tools Data Visualization User Testing Technical Review 52

airfocus

JUNE 25, 2025

Instead, it’s about the artful combination of enduring values (the keel) and adaptive strategy (the sail), all guided by leadership (the rudder) that knows when and how to tack. The rudder: Leadership and executive decision-making – guiding and steering the organization. It used to drive me crazy,” he admits.

Feedback Software 52

Feedback Software Research Software Data Visualization User Testing 52

Gainsight

JANUARY 27, 2025

Courtney says: Kenneth and Revathis knack for balancing the day-to-day with long-term vision, while paying meticulous attention to detail, has the Gainsight Community thriving like never before. Their commitment, creativity, and leadership keep our community thriving and inspired. Kenneth and Revathi, we are beyond lucky to have you.

Customer Experience 59

Customer Experience Management Management Messaging 59

Gainsight

JANUARY 23, 2025

Gainsight recently announced that we were named a Leader in the first-ever Gartner Magic Quadrant for Customer Success Management Platforms ; Gainsight was positioned highest on the Ability to Execute axis and furthest on the Completeness of Vision axis. So, no matter your industry, its no longer enough to just deliver a product.

Research Software 52

Research Software Reporting Tools User Testing Customer Experience 52

UX Planet

JUNE 13, 2025

For instance, if a company is undergoing a major rebranding, the brand design lead may temporarily become a core role, which can help with career growth. You can also take the lead in organising and facilitating workshops with internal stakeholders — whether it’s to define proto-personas or align on a product vision.

User Testing 66

User Testing Data Visualization Customer Experience Research Software 66

UX Planet

JUNE 30, 2025

Critically, bank leadership is on board — according to an Ernst & Young survey, “nearly every bank’s board now stamps ‘yes’ on generative AI” initiatives. institutions given their scale and technological leadership. Source: The Financial Brand / MMA Banks around the world rolled out AI-powered personalization features in 2024.

Data Visualization 75

Data Visualization Banking Reporting Tools Analytic Tools 75

Business Acumen Institute

SEPTEMBER 18, 2023

We’re happy to be doing this again as a as a co-branded initiative because business acumen has become so incredibly pronounced. Well, in leadership development, we look at behaviors as What are what is somebody doing? Well, you know, we very often in business talk about strategy and and future state vision. A behavior.

Data Visualization 40

Data Visualization Reporting Tools User Testing Research Software 40

Gainsight

MAY 29, 2025

Lytho is a leading content operations platform built for in-house teams who need to move fast, stay on brand, and scale without chaos. She built the vision, rolled out the tools, and aligned the team directly to revenue. Her leadership helped reframe CS as a strategic growth driver. The Digital CS Disruptor Award Goes to Lytho!

Customer Communications 52

Customer Communications Data Visualization Customer Experience Customer Feedback 52

Roman Pichler

AUGUST 11, 2020

This article assumes that you are familiar with the product vision board or the key elements of a product strategy : market, value proposition, standout features, and business goals. Vision Captures Product Idea or Business Objective. Additionally, such a vision is hardly inspiring. Target Group is (too) Big and Heterogenous.

Vision 348

Vision User Testing Product Research Research Software 348

The Product Guy

SEPTEMBER 10, 2024

In our latest TPG Live session, we explored two of the most critical topics for product managers: Stakeholder Management and Personal Branding. Leveraging Data: When leadership insists on a specific feature, it’s important to back your responses with customer data. Transparency builds trust with both senior leadership and peers.

Branding 195

Branding Leadership Data Visualization Vision 195

Intercom, Inc.

DECEMBER 4, 2019

One of the biggest determining factors of a company’s success is the clarity of its message, and how that clarity comes across in every interaction across the product and brand. Brand Identity: When customers interact with your brand, is your value proposition clear? Three reasons companies get this stuff wrong.

Branding 209

Branding Weak Development Team Technical Review Airlines 209

Intercom, Inc.

APRIL 16, 2018

The nature of marketing at a software company is that it’s easy to have a highly data-driven view of everything you do, and overlook hard to measure things like building a brand. Brand is the emotional connection you establish with your customers and those whom you would like to become customers. Your brand is not your logo.

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Branding Data Visualization Advertising Customer Experience 224

The Product Coalition

OCTOBER 25, 2021

This month, we’re focusing on all things Product Leadership. Before we start diving into the ins and outs of leadership in Product Management, it’s important to ask and to understand what we mean by Product Leadership. they’re in a Product leadership role. Keep an eye out for events, podcasts, blogs, and more!

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Leadership User Friction Product Research Customer Experience 197

Product Innovation Educators

JULY 3, 2023

In an established business, you have a business model, customers, ecosystem of partners and distribution channels, employees, and a brand reputation. Your vision must be rooted in your particular business and unique capabilities. Creating a new startup is a different challenge. The challenge is adaptation. The challenge is adaptation.

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Artificial Inteligence Leadership User Testing Feedback Software 282

Product Innovation Educators

JANUARY 11, 2021

Today we cover topics related to culture, teams, and leadership, which are essential to forming and maintaining an innovative environment that enables, encourages, and rewards product management and innovation processes and practices. 3:12] How are Culture, Teams, and Leadership important to product innovation?

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Leadership Feedback Software Vision Naming 181

Product Innovation Educators

JUNE 12, 2023

Processes include forums to sync with different members of your team and other teams, forums to get leadership alignment, ensuring high quality of deliverables, and OKR planning. Typically, there are two big phases in bringing a product from vision to launch: planning and execution. How do you set the vision, strategy, and roadmap?

User Testing 253

User Testing Customer Feedback Product Management Product Manager 253

Intercom, Inc.

JANUARY 24, 2023

This evolution always starts with one thing: a clear product vision. Reinvention requires a product vision : a visual artifact that sets product direction over a longer term time horizon. Product vision is the critical bridge between strategy and execution. An inevitable slide into decline sounds ominous. Here’s how we did it.

Vision 118

Vision Feedback Software Customer Experience User Testing 118

Mind the Product

JUNE 7, 2018

The Times and The Sun, flagship brands of News UK, are on a journey to become more product led in how they develop and maintain their digital assets. The change was agreed and represented by the vision for The Sun “to be the number one news brand in the UK”.

Leadership 133

Leadership Weak Development Team Product Research Customer Experience 133

Mind the Product

AUGUST 1, 2019

Pendo’s recent State of Product Leadership survey found that 77% of product teams are evaluated based on the number of features they ship. Without a sense of product vision, product teams may be more likely to say “yes” to new features that may not add value to users. Product Teams are Being Judged by the Wrong Numbers.

Reporting Tools 190

Reporting Tools Data Visualization Customer Experience Product Research 190

Roman Pichler

JULY 9, 2019

Determine which assets are actual products —value creating vehicles that offer a tangible benefit or address a real problem for a group of people, while at the same time deliver specific business benefits, such as generating revenue directly or indirectly, reducing cost, or increasing brand equity. What are performance evaluations based on?

Product Management 252

Product Management Product Manager Product Research Technical Review 252

Roman Pichler

JULY 9, 2019

Determine which assets are actual products —value creating vehicles that offer a tangible benefit or address a real problem for a group of people, while at the same time deliver specific business benefits, such as generating revenue directly or indirectly, reducing cost, or increasing brand equity. What are performance evaluations based on?

Product Management 252

Product Management Product Manager Product Research Technical Review 252

Alchemer Mobile

JANUARY 28, 2020

With digital transformation and customer experience at the forefront of most enterprise brand strategies in 2020 , product-focused roles are changing drastically. Given this, they’re being trusted with more and more responsibility to push the brand vision forward and maintain focus throughout quickly-changing priorities.

Product Management 191

Product Management Product Manager Reporting Tools Technical Review 191

Mind the Product

APRIL 2, 2019

Creating a successful product requires a clear vision. Equally important, it requires confidence that the vision is aligned with the needs of the customers the company exists to serve. A Tale of two Brands. Gibson and Fender are the two most iconic guitar brands.

Data Visualization 192

Data Visualization Customer Feedback User Testing Reporting Tools 192

The Product Guy

MAY 21, 2018

The big vision was clearly overwhelming – we wanted to change how customers interact on the site; we wanted to build the brand new structure to support a new type of customers, to build the internal admin functions to facilitate internal efficiency; and we wanted to holistically rethink everything to link all the above components.

User Friction 261

User Friction Customer Experience Vision Technical Review 261

Product Talk

APRIL 17, 2024

You have this grand vision. What’s the vision? I think teams often struggle to connect the dots between vision, strategy, and execution or opportunity space , right? The vision is flight level one for me. It is hard to do true research for a product vision. We have plenty of ideas. We’re drowning in ideas.

Product Research 311

Product Research User Testing Data Visualization Research Software 311

The Product Guy

SEPTEMBER 27, 2016

Ladislav focuses on user centric product development, especially on brand, usability and revenue product challenges. She is a University of Melbourne Asialink Leadership Fellow and Asia Education Foundation Literacy Ambassador. Dustin Levy Director of Product Management, Gentex Corporation.

Research Software 370

Research Software User Testing Analytic Tools Product Research 370

The Product Guy

OCTOBER 25, 2016

Ladislav focuses on user centric product development, especially on brand, usability and revenue product challenges. She is a University of Melbourne Asialink Leadership Fellow and Asia Education Foundation Literacy Ambassador. Dustin Levy Director of Product Management, Gentex Corporation.

Analytic Tools 356

Analytic Tools Research Software CTO Coach Fractional CTO 356

Roman Pichler

FEBRUARY 6, 2018

The Product Leadership Conundrum. The first and possibly most powerful goal is the vision , which describes the ultimate reason for creating your product and the positive change it should bring about. As this example shows, the vision is an inspirational, visionary goal that cannot be measured. Getting to Shared Goals.

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Weak Development Team Technical Review User Testing Workshop 173

The Product Coalition

JULY 21, 2020

Photo by Karla Vidal on Unsplash ‘How-To’ Guide for Crafting Your First Product Vision I originally packaged this up from a recent coaching session I had with a Product Manager who had been tasked for their first time to develop a product vision from scratch?—?hope A good vision should be clear, punchy, and inspiring.

Vision 88

Vision Data Visualization Framework Workshop 88

Product Innovation Educators

OCTOBER 23, 2017

Brands known for creating a world-class customer experience start with leadership setting the vision for how customer experience can be used strategically. Everything we do to shepherd the product in a way that creates brand loyalty and repurchases is a customer perception journey. You can have great products.

Customer Experience 149

Customer Experience Customer Feedback Leadership Vision 149

Mind the Product

JANUARY 18, 2017

In this in-depth and inspiring talk, Keela Robinson , Founder and CEO PM Loop, unpacks what vision is, why it matters and how to find it. Crucially, she demonstrates how to communicate and reinforce vision to your team by sharing an incredible 30 practical strategies for meaningfully tying your vision to all that you do.

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Vision Customer Experience Branding Agile 70

Intercom, Inc.

JUNE 9, 2021

It’s really nice to start at a company where it’s clear from the start that they care about the employee experience.” – Masha, Brand Producer. These are the modules and experiences that provide a fundamental understanding of our business, covering mission, vision, strategy, product, and organizational structure.

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Feedback Software Customer Experience Systems Review Customer Feedback 253

Intercom, Inc.

FEBRUARY 28, 2018

His vision and passion have been the catalyst for much of what Intercom is today. Previously Paul was the global head of brand design at Facebook, led product teams at Facebook, and worked in UX at Google, where he worked on Gmail, YouTube and mobile. Paul needs no introduction for most of you reading this.

Research Software 195

Research Software CTO User Testing Analytic Tools 195