UX Planet

MAY 1, 2025

By understanding how the brains reward system worksparticularly the role of dopamine in shaping behaviorwe can design financial products that provide immediate, positive reinforcement for good moneyhabits. How to Apply in Financial UX: Micro-Celebrations: Add celebratory animations or messages after users meet savings or budgeting goals.

Banking 59

Banking Customer Experience User Testing Data Visualization 59

UX Planet

OCTOBER 28, 2024

Just as the standardisation of brands through corporate brand guidelines once signalled the end of exploration in advertising agencies, the standardisation of user interfaces through unified patterns and design systems now marks a similar trend in digital product design. However, this leads to two side effects.

Research Software 94

Research Software Analytic Tools Data Visualization Web Development 94

Sequent Learning

OCTOBER 29, 2024

For product managers, this complexity means adopting a more strategic approach to ensure your product meets customer needs, aligns with organizational goals, and delivers measurable value. As companies scale, product designers help ensure the product meets both customer expectations and business objectives.

User Testing 40

User Testing Technical Review Feedback Software Product Marketing 40

Modus Create

NOVEMBER 7, 2024

However, the rapid integration of AI usually overlooks critical security and compliance considerations, increasing the risk of financial losses and reputational damage due to unexpected AI behavior, security breaches, and regulatory violations. What are the top AI security and compliance concerns?

Artificial Inteligence 40

Artificial Inteligence Reporting Tools Research Software Data Visualization 40

Reveal

FEBRUARY 20, 2025

They track everything from user behavior to system performance. Without the right Angular dashboard library, your team could be wasting months building and fine-tuning a solution, only to realize that it cant scale or meet your business needs effectively. This is because dashboards are data-heavy due to their large datasetsi.e.,

Embedded Analytics 59

Embedded Analytics Data Visualization Dashboard Analytic Tools 59

UX Planet

FEBRUARY 5, 2025

Enter Rumi Cosmetiques , a brand that aced the eCommerce game by doing precisely this. Spoiler alert: it worked wonders, demonstrating that when you align your brands digital strategy with your users expectations, you achieve incredible results. Branding also received a fresh coat of paint. Ready to uncover their secrets?

Customer Experience 97

Customer Experience User Testing User Experience Data Visualization 97

Userpilot

MARCH 23, 2025

Product market fit: If user retention is strong and the DAU/MAU ratio is high, it means users frequently engage with your mobile app because it effectively meets their needs. One highly-reviewed option is Userpilot, an all-in-one solution for driving user engagement across channels. What can tracking app engagement metrics tell us?

Onboarding KPIs 59

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 59

UX Planet

NOVEMBER 4, 2024

Introduction If you’re responsible in some way for a digital product or system, you should be doing usability testing — whatever your sector, industry or role. While they technically mean the same thing, I prefer usability testing because it places the emphasis on testing the usability of the product or system rather than the user.

User Testing 75

User Testing Product Research Reporting Tools Testing 75

Userpilot

MARCH 17, 2025

There are plenty of solutions for interactive user guides on review sites, but they dont make the choice any easier. Ability to customize each interactive guide to fit your brand and style. This allows me to create interactive user guides for a very specific subset of users who meet particular conditions.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

UX Planet

MARCH 29, 2025

Moreover, it significantly impacts several keyareas: Building Customer Loyalty: When users find joy in interacting with your app or website, they form an emotional bond with your brand. Enhancing Brand Image: Theres a direct link between user satisfaction and brand perception. Chances are, you uninstalled it shortly after.

Feedback Software 66

Feedback Software UX Weak Development Team Research Software 66

Userpilot

MARCH 30, 2025

Ask users to leave reviews on the app store to add social proof to your app. Asking current users to review your app to increase trust and encourage the algorithm to display your app to more users. Here are some proven strategies: Publish product-led content that showcases the value of your app while meeting the search intent.

Research Software 66

Research Software User Testing Customer Experience Customer Feedback 66

Centercode

JUNE 27, 2025

QA answers: Does this feature meet requirements? Examples: Are you validating a brand-new user experience? Agree on How Feedback Will Be Reviewed Decide in advance how feedback will be collected, categorized, and acted on. What Beta Testing Is (and How It’s Different from QA) Beta testing is a customer validation activity.

User Testing 52

User Testing Feedback Software Research Software Reporting Tools 52

UX Planet

DECEMBER 6, 2024

Satisfaction leads to positive reviews, recommendations, and increased user retention. There are various types of e-learning apps, each designed to serve different educational needs and preferences: Learning Management Systems (LMS): With these platforms, you create and manage educational courses or training programs.

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

AB Tasty

OCTOBER 24, 2024

Our speakers, each experts in testing, optimization, and conversion rate, provided insights into how brands can increase revenue through personalized, thoughtful customer engagement. Meet the experts Nicole Story : Co-Founder & Director at Hookflash Analytics , leading experimentation in testing, optimization, and personalization.

User Testing 52

User Testing Product Research Testing Customer Experience 52

UX Planet

JUNE 1, 2025

Over time, it has evolved from a simple set of metrics into a comprehensive system for understanding user behavior at each stage of the product journey PostHog,2023. times more likely to meet or exceed acquisition goals Maze,2023. A Maze study showed that companies developing research-based personas are 2.5

User Testing 59

User Testing Product Research Research Software Data Visualization 59

Userpilot

MARCH 5, 2025

Customers who actively connect with your brand are more likely to stay loyal, spend more, and become advocates. How I chose the best customer engagement software My evaluation process combined thorough feature analysis , a careful review of user feedback, and insights from industry reports. Zendesk dashboard.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Reporting Tools 52

Sachin Rekhi

JANUARY 11, 2025

Martin's core thesis is that an effective strategy requires a coordinated and integrated set of five choices: a winning aspiration, where to play, how to win, core capabilities, and management systems. Meeting which consumer needs? Take, for example, the Bounty paper towel brand. It's a statement about the ideal future.

User Testing 78

User Testing Systems Review Customer Experience Research Software 78

UX Planet

JUNE 30, 2025

This broad applicability in banking (from automating fraud reviews to generating customer communications) underscores how financial firms are integrating GenAI into their core workflows more aggressively than most. Source: The Financial Brand / MMA Banks around the world rolled out AI-powered personalization features in 2024.

Data Visualization 75

Data Visualization Banking Reporting Tools Analytic Tools 75

Arkenea

JUNE 27, 2025

Key Takeaways Healthcare SaaS market is expected to increase due to the adoption of technology such as AI, API connections, vertical SaaS, DaaS, PaaS, edge computing, and more. Compliance checklist for developing healthcare SaaS applications reviewing contracts, conducting audits, and setting compliance standards: DICOM, GDPR, SNOMED CT, etc.

Research Software 52

Research Software Feedback Software Analytic Tools Healthcare 52

Intercom, Inc.

NOVEMBER 4, 2021

You wouldn’t expect to find a Brand Studio at every tech startup, but then again, we’ve always enjoyed doing things a little bit differently. And lately, they’ve been quite busy with our brand refresh project. In this episode of Inside Intercom, we chat with some of the team behind the brand: Scott Smith , Creative Director.

Branding 222

Branding Technical Review Customer Experience Enterprise 222

eG Innovations

JUNE 27, 2025

Software Issues Software-related problems stemming from bugs, outdated programs, and misconfigurations in your network systems often lead to packet loss. This could be due to a signal overlap, where many wireless networks operate on the same channels, so data packets are distorted or lost.

Wireless 52

Wireless Data Visualization Software Review Systems Review 52

Intercom, Inc.

AUGUST 25, 2020

To this end we’ll be broadening our scope in future episodes, to look at the various intersections that a product team meets in a typical SaaS organisation. This is the age-old product-meets-marketing challenge. We often get trapped in this tune when we design these systems thinking: “Hey, here’s the buyer persona.

Marketing 238

Marketing Onboarding KPIs Feedback Software Reporting Tools 238

The Product Coalition

NOVEMBER 23, 2021

Photo by ANIRUDH on Unsplash Amazon owns over 80 different private label brands. Establishing an Amazon brand has multiple advantages over selling other people’s products. Products under 200 reviews. Milos typically uses AMZScout , but you should try on many options to see what meets your needs. Without moving parts.

Branding 158

Branding Data Visualization Analytic Tools Reporting Tools 158

Intercom, Inc.

FEBRUARY 9, 2021

Our recent report showed that while 73% of support leaders say customer expectations are increasing, only 42% of them believe that they’re actually meeting those expectations. Nearly two-thirds (58%) would sever their relationship with a business due to poor customer service. Does it meet my expectations and needs?

User Testing 222

User Testing Reporting Tools Customer Feedback Customer Experience 222

Alchemer Mobile

FEBRUARY 24, 2022

To get a sense of how customers feel about your brand, you must start by tracking customer sentiment. Whether a customer completes a purchase, leaves a review, or mentions your company socially, there is always an emotional state connected to their action. Delivering customer love starts with listening to your customers.

User Testing 246

User Testing Customer Feedback Feedback Software Customer Experience 246

Alchemer Mobile

AUGUST 2, 2024

From the classics like NPS and CSAT to new innovative ways brands are measuring CX, each measurement offers a unique perspective on how well your organization currently meets customer expectations. Brands should value loyalty because it directly correlates to customer lifetime value and drives growth through word of mouth.

Customer Experience 200

Customer Experience Analytic Tools Data Visualization Feedback Software 200

UX Planet

SEPTEMBER 3, 2024

This article reviews 3 popular contribution models: 1. It uses the hybrid model of contribution where the central design system team is responsible for the overall direction. This hybrid model helps the design team keep the system accurate and useful. Kick-off meeting. Design change review. Publishing changes.

Systems Review 98

Systems Review Software Review Technical Review Healthcare 98

UX Planet

SEPTEMBER 8, 2024

Image by Cody Cai Design system governance models help organizations manage and maintain design systems across teams and products. There are three popular models —  Solitary , Centralized , and Federated  — each offer different approaches to how design systems are governed within an organization. Image by Nathan Curtis.

Reporting Tools 105

Reporting Tools Feedback Software Government Systems Review 105

Intercom, Inc.

JUNE 22, 2021

More than ever, companies are adopting sales tools that allow them to meet their prospects at the right time, leverage sales intelligence to meet them in the right context, and easily integrate with other tools to effortlessly deliver a seamless sales experience. Streamline workflows with better tools (not more tools).

Reporting Tools 233

Reporting Tools Technical Review Technology Systems Review 233

Alchemer Mobile

DECEMBER 28, 2021

The concept of retargeting mobile customers is not a new idea by any means, but few brands practice it successfully. Obviously, in order to start segmenting on demographic data, you’ll need a system and CRM to collect this information. Truly powerful mobile customer engagement comes from hyper-specific brand interactions.

User Testing 246

User Testing Customer Experience Customer Feedback Feedback Software 246

UX Planet

SEPTEMBER 10, 2024

The effectiveness of a design system cannot be assumed; it must be actively measured and optimized over time. A robust design system should not only streamline design and development processes but also ensure scalability as the organization grows, adapts to new platforms, and handles diverse product requirements. Image by Steve Dennis.

Analytic Tools 109

Analytic Tools Feedback Software Systems Review Data Visualization 109

The Product Guy

SEPTEMBER 27, 2016

Meet the mentors…. Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas did his Master of Business Administration (MBA) in Information Systems from XLRI Jamshedpur, India.

Research Software 370

Research Software User Testing Analytic Tools Product Research 370

Alchemer Mobile

NOVEMBER 10, 2022

mParticle is the customer data platform for brands leading the CX revolution. It provides the speed and efficiency mobile apps require for constantly changing products while maintaining the security and integrity of existing systems. Mobile in-app feedback tools & solutions. Apptentive.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

The Product Coalition

MARCH 6, 2023

Now that the COVID pandemic is over, travel management systems are valuable because business travel is back on the table. Consequently, travel software development companies come up with a solution called travel management system. What is a travel management system?

Reporting Tools 144

Reporting Tools Travel Systems Review Data Visualization 144

Alchemer Mobile

AUGUST 26, 2021

Your customers are already on their phones – meet them where they’re at through in-app feedback collection. It allows you to have insight into the overall customer experience and larger brand perception. This survey revealed differences in customer sentiment depending on app/brand and insight into purchaser behavior.

Feedback Software 246

Feedback Software User Testing Customer Feedback Product Research 246

Alchemer Mobile

MAY 19, 2021

mParticle is the customer data platform for brands leading the CX revolution. It provides the speed and efficiency mobile apps require for constantly changing products while maintaining the security and integrity of existing systems. In fact, most brands only hear feedback from about one percent of their customers. Apptentive.

Feedback Software 236

Feedback Software User Testing Data Visualization Customer Feedback 236

The Product Guy

OCTOBER 25, 2016

Meet the mentors…. Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas did his Master of Business Administration (MBA) in Information Systems from XLRI Jamshedpur, India.

Analytic Tools 356

Analytic Tools Research Software CTO Coach Fractional CTO 356