Customer Support is being turned upside down. Here’s what you need to do about it.
Intercom, Inc.
JUNE 23, 2020
One thing we have heard from our customers is that for a support team that is used to email and ticketing systems, it can be daunting to think about messengers, Bots and proactive outbound messaging. It has the most comprehensive range of outbound proactive message types. The good news is that it is easy to get started. Click to view.
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