UX Planet

MAY 25, 2025

Recent case studies (trust me, well get to Blikkets numbers in a sec) prove that getting granular with UX insightslike heatmaps, session recordings, and behavior analyticscan stop funnel leaks and actually increase conversions across every stage of your conversion funnel. And Im not talking about pretty visuals for the sake of it.

Data Visualization 98

Data Visualization Analytic Tools UX Feedback Software 98

UX Planet

JULY 2, 2025

It sparked itself due to repeated occurrences of utilizing some applications that produced substantial frustration on my part, and that propelled this reflection on what it means to respect your users, cultivate a positive customer experience, and why some brands don’t care in the least about digital commitment levels with their users.

Feedback Software 78

Feedback Software Research Software User Testing Customer Experience 78

UX Planet

APRIL 17, 2025

Well dive into real-world case studies from Blikket, showcasing significant upticks in conversion rates and revenue, underscoring how enhancing UX naturally strengthens CRO efforts. It sets the tone for your brand and keeps visitors engaged. Theyre more likely to trust your brand, make a purchase, and even recommend you to others.

UX 105

UX Customer Experience User Testing Customer Feedback 105

UX Planet

JUNE 1, 2025

Through case studies, statistical evidence, and methodological frameworks, I aimed to establish how systematic user research can positively impact key business metrics, from acquisition to referral. d) Exploratory Persona Research: Detailed studies to develop personas based on actual research, not assumptions.

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User Testing Product Research Research Software Data Visualization 59

UX Planet

MARCH 3, 2025

Social Proof: Client testimonials, case studies, and industry awards establish credibility. Key Design Considerations: Personal Branding: Clients hire people, not just work. Moderation & Safety: Effective community guidelines and reporting tools ensure a positive environment.

Reporting Tools 59

Reporting Tools Magazine Software Review Customer Experience 59

UX Planet

FEBRUARY 6, 2025

The routine nature of digital banking, including boring interface design, complex language, confusing navigation, hidden fees and formal attitude, can feel tedious and uninspiring, further reducing the desire for meaningful interactions with financial brands. Wheres the brand identity?

Banking 80

Banking Data Visualization Customer Experience Feedback Software 80

UX Planet

MARCH 29, 2025

Data-Informed Choices : Rely on user studies, market evaluations, and feedback to inform your strategy. Moreover, it significantly impacts several keyareas: Building Customer Loyalty: When users find joy in interacting with your app or website, they form an emotional bond with your brand. Chances are, you uninstalled it shortly after.

Feedback Software 66

Feedback Software UX Weak Development Team Research Software 66

UX Planet

NOVEMBER 4, 2024

How to plan, conduct and report usability studies. Photo by David Travis On a purely academic level, decades of research has shown it to be a proven methodology: Usability testing has been found to be an appropriate method for studying a website’s learnability, efficiency and memorability, which helps designers to create more usable products.

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User Testing Product Research Reporting Tools Testing 75

PMLesson's Ace the PM Interview

MARCH 4, 2025

  When interviewing at Discord, you might run into mention of Wumpus, a fun character and mascot of the Discord brand. Expect a high-level discussion of your background relevant to the role and what you’re looking for in your next position. Study with Exponent’s Software Engineering Interviews course.

Reporting Tools 52

Reporting Tools Data Visualization User Testing Technical Review 52

Business of Software Conference

MAY 27, 2025

Studies show buyers want vendors to give them perspectives on the market (including competitors) and help them understand the different choices. They can change their message (their positioning) more quickly than big companies whose brand is already set in stone. They worry about picking the wrong thing.

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Differentiation User Testing B2B Positioning 52

UX Planet

JUNE 30, 2025

For instance, a 2024 Statista study noted generative AI usage in financial services jumped to 52% of firms actively using it (up significantly from 2023). The study found nearly 98% of banks (and insurers) either already use or plan to use generative AI in the near term — the highest among industries. With such figures, U.S.

Data Visualization 75

Data Visualization Banking Reporting Tools Analytic Tools 75

Userpilot

DECEMBER 31, 2024

You can customize every element so the look and feel align with your brand image. Add different types of modules and educational resources Userpilot supports a variety of content formats, including articles, case studies, videos, webinars, and more. For the Beacon, you can select its type, background color, and position.

Embedded Analytics 52

Embedded Analytics Analytic Tools Data Visualization Feedback Software 52

Userpilot

MAY 30, 2025

Our study shows that a 20-30% feature adoption rate is a solid target for SaaS products. For example, you can compare month-over-month retention to see if a specific release or marketing campaign affected your apps growth negatively or positively. More users uninstall your app, leave one-star reviews, and damage your brand reputation.

Onboarding KPIs 89

Onboarding KPIs Feedback Software Analytic Tools Research Software 89

Userpilot

MARCH 30, 2025

But with retargeting, you can re-engage those users who have already interacted with your brand but havent taken action yet. Short explainer videos, customer testimonials, and behind-the-scenes content can help users connect with your brand. You see, not every potential user will convert the first time they come across your app.

Research Software 66

Research Software User Testing Customer Experience Customer Feedback 66

Userpilot

MAY 17, 2025

They began with China , which has one of the worlds biggest populations of language learners, with high demand for affordable, self-paced study. For example, in some Asian cultures, directly criticizing an app might be considered impolite, leading users to give neutral or even positive ratings despite underlying issues.

Analytic Tools 66

Analytic Tools Feedback Software Research Software Data Visualization 66

UX Planet

DECEMBER 6, 2024

Benefits of responsive e-learning appdesign Firstly, why do you need a functional design in the app where people study focusing on educational materials, not visuals? Satisfaction leads to positive reviews, recommendations, and increased user retention. The ability to choose your time and place for studying is so attractive.

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

UX Planet

OCTOBER 22, 2024

One of the questions a Designer invariably hears during an interview process, particularly when showcasing a case study, pertains to the duration of the solutioning endeavor they have just showcased. That question invariably also comes up when strategizing anything that pertains to Design Tasks/Activities/Operations.

Research Software 52

Research Software Analytic Tools Feedback Software Technical Review 52

Userpilot

JUNE 30, 2025

This email sets a positive first impression, shows you value their time, and removes friction from those early steps. You can include a brief testimonial or mini case study to demonstrate the real benefits and turn curiosity into progress. Key takeaway Most users don’t like their inboxes flooded with emails from brands.

User Testing 59

User Testing Customer Experience Customer Feedback Research Software 59

UX Planet

JANUARY 29, 2025

The New Era of Professional Branding: A Journey BeyondResumes Image Source 1 | Image Source2 Today, however, the professional landscape demands more. As we navigate a fiercely competitive job market shaped by rapid technological advancements and shifting employer expectations, a new era of professional branding is taking root.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Research Software 52

PMLesson's Ace the PM Interview

FEBRUARY 20, 2025

JPMorgan Chase is the unified company of its two brands: Chase, a consumer and commercial banking brand, and J.P.Morgan, an investment brand for corporations and governments. Study with Exponent’s Software Engineering Interviews course. Study with Exponent’s System Design Interviews course.

Reporting Tools 52

Reporting Tools Data Visualization Software Review Technical Review 52

Arkenea

JUNE 27, 2025

A positive onboarding, on the other hand, engages, teaches users how to complete various tasks, and provides a strong impression. Apart from this, look at the previous work of companies, check their portfolio, go through case studies, and then decide which SaaS company works for your healthcare organization.

Research Software 52

Research Software Feedback Software Analytic Tools Healthcare 52

Business Acumen Institute

SEPTEMBER 18, 2023

We’re happy to be doing this again as a as a co-branded initiative because business acumen has become so incredibly pronounced. And ultimately, the project manager needs to ensure they know how the project fits within the strategic intent that they’re position. And you’re and you and people see this positive behavior.

Data Visualization 40

Data Visualization Reporting Tools User Testing Research Software 40

Alchemer Mobile

JUNE 17, 2025

The platform is used by companies worldwide to collect customer feedback, run employee engagement studies, conduct market research, measure brand sentiment, and more. We strive to have a positive and engaging culture that recognizes talented and hard-working employees. Founded in 2006, Alchemer is a KKR portfolio company.

Naming 100

Naming Feedback Software Research Software User Testing 100

Product Innovation Educators

FEBRUARY 1, 2021

Visual storytelling makes a huge difference for businesses because audiences want to get to know the brands they’re buying from, but they often don’t want to take the time to read content that delivers authenticity and transparency. If brands are leading with stock imagery, they’re not even doing what any of us can do.

Data Visualization 257

Data Visualization Positioning Strategy User Testing 257

Mind the Product

APRIL 16, 2020

However, I quickly discovered that there’s too much brand risk for a trusted bank to take this type of lean startup approach. In addition, having supported their social relationships, the HSBC brand has undeniably improved in the minds of youngsters. PayMe surpassed 1 million users, just 17 months after launch. Conclusion.

Weak Development Team 197

Weak Development Team Banking Customer Experience User Friction 197

Mind the Product

FEBRUARY 13, 2020

This case study describes a part of a larger product discovery project that I led as a product manager at Uniregistry , a platform that enables easy buying and management of domains and complementary products (online presence, business apps). However, by going through the whole product discovery process we are in a much better position.

Product Research 199

Product Research User Testing Analytic Tools Research Software 199

UX Planet

MAY 29, 2024

Here is a case study from IKEA: IKEA's home page Users are able to filter furniture based on both product type and room where it it will be placed. Brand positioning: it reinforces its positioning as a a brand that helps customers achieve their desired aesthetic and functionality in every area of their room.

Information 98

Information Branding Positioning Research Software 98

Alchemer Mobile

APRIL 22, 2021

Brands in the Business Services category faced diverse 2020 challenges. Brands focused on shipping faced challenges with cadences parallel to the impacts on local and national supply chains. Brands focused on shipping faced challenges with cadences parallel to the impacts on local and national supply chains.

Data Visualization 246

Data Visualization Reporting Tools Feedback Software Research Software 246

The Product Guy

FEBRUARY 27, 2020

A risk is an uncertain event that may have both a positive or negative impact on a product. The product and the engineering team did not get the opportunity to conduct a feasibility study. We measured our metrics after the implementation of the animations and we saw a positive increase in all of our metrics.

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User Testing Weak Development Team Product Research Customer Experience 419

Product Talk

APRIL 10, 2019

Some are brand new to discovery , others are already far along in their journey. Today, I want to share a case study with you about one of those bright spot teams. Chris : I would encourage any team that is in a position to work with Teresa not to hesitate! As a discovery coach , I work with all kinds of companies and teams.

Product Research 204

Product Research User Testing Data Visualization Reporting Tools 204

Alchemer Mobile

APRIL 21, 2021

In our 2021 Mobile App Engagement Benchmark Report , a study of 1,000 apps across a billion+ app installs, we take a close look at apps in the Education category. For brands who did this well, the feedback they gathered was able to help them fix bugs, adjust product roadmaps, and generally improve customer happiness. Popular Phrases.

Feedback Software 246

Feedback Software Research Software Education Technical Review 246

Alchemer Mobile

APRIL 13, 2021

In our 2021 Mobile App Engagement Benchmark Report , a study of 1,000 apps across a billion+ app installs, we take a close look at apps in the Food and Drink category. Pandemic-driven lockdowns had a positive impact on interactions for Retail and eCommerce apps. Interactions and Response Rates. Surveys and Messages. Popular Phrases.

Feedback Software 232

Feedback Software Research Software User Testing Systems Review 232

Alchemer Mobile

APRIL 28, 2021

issues with supply chains, global price drops, and budget constraints impacted each brand differently. In our 2021 Mobile App Engagement Benchmark Report , a study of 1,000 apps across a billion+ app installs, we take a close look at apps in the Utilities category. Depending on industry (energy, manufacturing, security, et.

Feedback Software 234

Feedback Software Systems Review User Testing Travel 234

Userpilot

JULY 16, 2024

In this article, we’ll explore the types of product differentiation strategies and go over cases of real-world brands that have used these strategies to drive product growth. This process grants you a competitive advantage and fosters brand loyalty. Apple differentiates itself through brand image and reputation.

Differentiation 111

Differentiation Analytic Tools Research Software Feedback Software 111

Userpilot

JULY 22, 2024

Product positioning is crucial in product management to attract prospects and stand out in your niche. But how can you start crafting an effective positioning strategy that appeals to your target audience? TL;DR Developing a solid product positioning strategy involves several key steps. Understand your competition.

Research Software 103

Research Software Positioning Data Visualization Definition 103

Userpilot

AUGUST 12, 2024

They may abandon the page if the messaging and positioning are confusing or contradictory. Anthony Pierri knows this, and after helping over 200 businesses improve their homepage, he’s hosting the talk “ How to Rewrite Your Homepage With Sharper Positioning & Messaging ” on October 8th. What is positioning?

Messaging 105

Messaging Positioning Data Visualization User Testing 105

The Product Guy

JULY 18, 2019

Doing so will help you better support your team, but also identify and improve on the skills and areas you personally excel, helping you choose the right career path, strengthen your reputation, and building your brand and narrative. My career began atypically.

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Weak Development Team B2C Customer Experience Advertising 344