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CX Optimization Webseries APAC: Episode #1 – CRO Trends in 2024

AB Tasty

Optimizing digital experiences can directly impact a company’s bottom line by improving conversion rates, reducing customer frustration, and enhancing brand sentiment. Customers of today expect an experience alongside whatever they have purchased.

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461: Customer use cases to guide product design – with Lilac Muller, PhD

Product Innovation Educators

Lilac has over 20 years of product development experience in the telecommunications, consumer electronics, and medical devices industries where she has led cradle-to-grave product development efforts, and she holds 19 US patents. Summary of some concepts discussed for product managers [6:35] What is a customer use case?

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Tech philosopher Alex Wolf on designing harmonious technology

Intercom, Inc.

What I tell people – particularly when it comes to brands – is that I see myself as like a consumer-facing anthropologist. The brand was very popular on Instagram and went viral around 2014, before there were many brands on Instagram. You can be described as many things. So in 2018, I finally was able to sell the company.

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Announcing the 2023 Pulse Europe GameChanger Award Winners!

Gainsight

Telefónica Germany is one of the leading integrated telecommunications providers in Germany. This was achieved by a completely new positioning and engagement strategy, by expanding its scope to product, innovation, and brand. Learn more about how Lara Barnes and her team at Sitecore use Gainsight. Congratulations, GameChangers!

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The 5 Most Trusted Mobile App Development Companies in Poland for 2021

The Product Coalition

Today, many brands realize the urgent demand for having their own mobile application to be tightly connected with their customers and run their businesses online more successfully. Amid the COVID lockdown, people spend even more time-consuming mobile content than ever before.

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Average Customer Retention Rate By Industry & How to Improve Your SaaS Retention Rate

Userpilot

Its CRR will be: ([200 – 40] / 180) x 100 = 160/180 x 100 ≈ 90% High retention rates signal that customers are happy with the business and are eager to do business with you again and recommend your brand to others. Therefore, the higher the customer retention rate, the better your business health. Source: ExplodingTopics.

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How does Fraud Detection work?

Antwak Blog

There are many industries which have witnessed various kinds of frauds including the banking, e-commerce and telecommunication sector. Further, help of these decisions, analysts provide feedback in order to improve the predictive data set model. Process of fraud detection using machine learning. For more information, visit: www.antwak.com.