Intercom, Inc.

FEBRUARY 4, 2020

field: "The field on the Contact object that you wish to target", operator: "The comparison operator", value: "The value to compare to. Once we had decided on this direction, we came up with a simple yet composable query language. The main building blocks are query objects containing a field, operator and value: {.

Data Visualization 231

Data Visualization Customer Experience Customer Feedback Reporting Tools 231

ProductPlan

JUNE 10, 2022

Use the same type of survey to ask colleagues what things were like before product operations began. This won’t be as accurate, but it’s better than nothing and provides some comparison. The other key ingredient in seeding success for product operations is to ensure everyone in the organization understands its purpose.

Product Research 52

Product Research Data Visualization Customer Feedback Education 52

ProductPlan

AUGUST 23, 2022

By creating acceptance criteria that not only demand that products “work” but work within the context and environment of different users, product teams turn customer empathy into higher standards of excellence and define success in terms of customer benefits and utility. Product launch.

User Testing 52

User Testing Research Software Feedback Software Product Management 52

Userpilot

MAY 14, 2023

Product hunt for product launch reviews A great platform for spreading the word about your new product is Product Hunt. You can analyze the votes and reviews, especially during the early stages of product development. It ensures your product is viable for the target market before launching.

Feedback Software 98

Feedback Software User Testing Customer Feedback Analytic Tools 98

Userpilot

MAY 5, 2022

They also orchestrate the product marketing, launch, and further product discovery and development to deliver the ultimate user experience. In comparison, project managers are responsible for the actual development work. While the devs are working on the code, the product manager is busy planning the product launch.

Product Research 98

Product Research User Testing Research Software Feedback Software 98

Userpilot

NOVEMBER 21, 2022

Beta testing can help you identify and fix bugs, spread the word, validate product-market fit , and gather valuable feedback from your customer community. When releasing an entirely new product, launching a new feature , or before a big product update. When should you use beta testing? What type of test do you need?

User Testing 98

User Testing Feedback Software Analytic Tools Research Software 98

ProductPlan

SEPTEMBER 13, 2022

It takes more than just keeping up with the competition on product comparison checklists to stay relevant. Effective product teams position their solutions as market leaders. But even more important to the product’s success is getting them to use it and quickly realize its value and benefits.

Feedback Software 52

Feedback Software Research Software Differentiation Product Research 52

ProductPlan

FEBRUARY 1, 2023

This goes for product roadmaps and IT initiatives , and product launches. Using a common platform eliminated comparisons between different teams and their presentation styles, creating more focus on updates and progress. Standardized roadmaps Standardized roadmaps also create more accountability and transparency.

Roadmap 52

Roadmap Feedback Software Research Software Product Research 52

Userpilot

JUNE 30, 2023

Are there any specific demographics or user characteristics that you think our product/service caters to? Voice of the customer questions to conduct market research Send these surveys when planning product launches or revising your marketing and product strategies. Customer research questions using a welcome screen.

Customer Feedback 98

Customer Feedback User Testing Feedback Software Data Visualization 98

ProductPlan

SEPTEMBER 28, 2022

Here’s a closer look at the characteristics of product-led organizations, the benefits of being product-led, and comparisons to other organizational structures. Characteristics of product-led organizations. Your customers can tell immediately if your product provides value because they can try it.

Reporting Tools 59

Reporting Tools Customer Experience Feedback Software User Testing 59

The Product HQ

FEBRUARY 1, 2023

What Does A Group Product Manager Do? Within this leadership role, group product managers oversee the development of a group of products from the beginning, to its testing stages and eventual product launch onto the market. This enables them to identify and mitigate any risks that arise.

Product Management 52

Product Management Product Manager Certifications User Testing 52

Amplitude

MARCH 7, 2019

Does seasonality affect your users’ engagement with your product? If so, you may find it useful to use time period comparisons to see the impact of your product changes. Notebooks lets you share the story around your latest experiment, design update, or product launch. Not familiar with Markdown syntax?

Data Visualization 60

Data Visualization Customer Feedback Customer Experience Software Review 60

Sachin Rekhi

FEBRUARY 1, 2016

Similarly, regularly reviewing weekly metric dashboards that cover high-level KPIs for each product area with week-over-week and year-over-year comparisons and targets become an easy way to monitor the health of the existing products and to reach out to team members when you notice interesting trends or anomalies, both good and bad.

Systems Review 131

Systems Review Feedback Software Weak Development Team Technical Review 131

Department of Product

FEBRUARY 18, 2022

Example – Miro Time based trials vs. feature based tiers – a comparison Activation – with no looming 14 day deadline and a free offering for a lifetime, it makes more sense for a customer to give the product a proper try. After all, if the product isn’t offering anything valuable in the first place, it won’t matter.

Research Software 52

Research Software User Testing Product Management Product Manager 52

Mind the Product

AUGUST 20, 2018

In this final post in my series on managing manufactured products I examine the specific touch points that exist between the operations, engineering, and finance functions when managing the lifecycle of manufactured products. You can read the earlier posts in this series here , here and here. Sales and Operations Planning (S&OP).

Customer Experience 73

Customer Experience User Testing Management Management 73

Department of Product

MAY 22, 2020

For SaaS products at least, pricing tables are the predominant way of presenting your product’s value and pricing back to users before they buy. Using a feature comparison matrix as a tool for doing this is only possible when you have enough features at your disposal. Sign up for the weekly Product Briefing.

Feedback Software 52

Feedback Software Customer Experience User Testing Customer Feedback 52

Gainsight

JULY 19, 2019

Comparison charts of top features in Gainsight NXT and Gainsight (legacy edition) from data supplied by Gainsight PX. Having a visual comparison of the two systems gave our execs a level of comfort. It confirmed our user community was aligned on how they were using the Gainsight CS product, irrespective of the version they were on.

Analytic Tools 40

Analytic Tools Feedback Software Data Visualization Customer Experience 40

The Product Coalition

FEBRUARY 18, 2019

While the CEO analogy for product managers isn’t perfect, it is an apt comparison in terms of the knowledge you should have and the care you should take with your team, product, users, and stakeholders. Confidence from your Team As a product manager, it is critical to gain the confidence of the entire product team.

Product Management 62

Product Management Product Manager Weak Development Team Technical Review 62

Userpilot

NOVEMBER 8, 2022

Your product go-to-market strategy is the final ingredient for any successful product launch. As a product marketer , it is your job to identify the best target audience for your product, while also finding the best pricing options, distribution channels, and unique value propositions.

Feedback Software 98

Feedback Software User Testing Product Research Strategy 98

Intercom, Inc.

APRIL 9, 2018

Comparisons are clues. How to use live chat for a product launch. The post The art of competitive selling: how to sell your product in a crowded marketplace appeared first on Inside Intercom. If you want to be a consultative salesperson you need to know who’s in the market, what they do and how they differ from you.

Research Software 216

Research Software User Testing Software Review Product Research 216

Userpilot

NOVEMBER 12, 2023

You’re convincing them they need this new kind of product or service in the first place. No price comparison Another challenge of the blue ocean strategy is pricing. As there are no similar products, you don’t know how much you can charge for yours. This approach worked a treat for eWebinar.

User Testing 105

User Testing Research Software Analytic Tools Feedback Software 105

Department of Product

AUGUST 2, 2020

Use your brand positioning and product principles to inform your tone of voice. People comparisons – if we were a famous person, who would we be? Brand comparisons – are we Nike or Reebok? The unsung heroes of the modern product team will thank you for it. Sign up for the weekly Product Briefing.

Feedback Software 52

Feedback Software Strategy Onboarding KPIs User Testing 52

Userpilot

AUGUST 2, 2022

In comparison, email surveys typically have a lower response rate than in-app surveys. The feedback form on the welcome screen not only requests insights from the new customer but also prompts them to get started with the product. Launch automated surveys to measure the customer effort score. contacting customer support.

Feedback Software 98

Feedback Software Research Software Analytic Tools Product Research 98

Userpilot

APRIL 12, 2022

Types of product videos: Product launch video for building excitement and encouraging users to sign up for your beta or product trial. Product welcome videos for introducing users to your product as soon as they sign up. Product videos vs product marketing videos. Product welcome videos.

Analytic Tools 98

Analytic Tools Embedded Analytics Data Visualization Onboarding KPIs 98

The Product Coalition

MARCH 16, 2019

In comparison, It’s hard, if not impossible, to curate such quality feedback, once the product is released to the public in whole. Wizard of Oz Finally, it may be entirely possible that no product actually exists at this point. Private Beta, by nature, is directed at the earliest of the earliest of adopters?—?those Stay cool ??

Technical Review 60

Technical Review Customer Feedback Customer Experience User Testing 60

Amplitude

JUNE 8, 2017

We hosted Ashley on a panel of product leaders at DATAfest on Monday, June 12 2017 at the Great American Music Hall in San Francisco. Amplitude : I’m so excited to be talking with you because the last time we spoke, we were planning product launches at Optimizely and now you’re at Social Capital.

Technical Review 58

Technical Review Technical Advisors Development Team Review Software Review 58

Andrew Chen

JANUARY 9, 2020

Magic metrics indicating a startup probably has product/market fit. 5) market-by-market (or logo-by-logo, if SaaS) comparison where denser/older networks have higher engagement over time (network effects). The product launch. 1) cohort retention curves that flatten (stickiness). 2) actives/reg > 25% (validates TAM).

User Testing 110

User Testing Data Visualization Product Marketing Marketing 110

Andrew Chen

JANUARY 9, 2020

Magic metrics indicating a startup probably has product/market fit. 5) market-by-market (or logo-by-logo, if SaaS) comparison where denser/older networks have higher engagement over time (network effects). The product launch. 1) cohort retention curves that flatten (stickiness). 2) actives/reg > 25% (validates TAM).

User Testing 52

User Testing Data Visualization Product Marketing Marketing 52

Mixpanel

FEBRUARY 23, 2021

Pre-product launch, many startups find that qualitative data can be a valuable leading indicator. In a framework that Sean Ellis developed, and Superhuman famously adopted , teams ask users “how would you feel if you could no longer use the product?” .” It can be hard to know if a comparison is really apples-to-apples.

User Testing 130

User Testing Onboarding KPIs Product Research Startups 130

Pragmatic Marketing

NOVEMBER 14, 2018

So how does a product marketer craft the perfect, shareworthy op-ed online? Weeks before product launch, determine the appropriate outlet where you plan to publish your op-ed. This is one of the biggest challenges for product marketers. Plan ahead. Don’t be salesy.

Magazine 70

Magazine Article Advertising Blog 70