Userpilot

APRIL 27, 2023

How do you create in-app surveys that give the user sentiment insights you need to build valuable products? We kick off by discussing the benefits of in-app surveys and exploring their different types. TL;DR In-app surveys are short questionnaires used for collecting feedback from users.

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Userpilot

SEPTEMBER 24, 2024

Deploying the major types of survey questions enables you to understand your customers better and make more data-driven product improvements. We'll delve into 11 types of survey questions, providing concrete survey question examples and best practices to help you collect accurate feedback at scale.

Data Visualization 111

Data Visualization Customer Feedback Product Research User Testing 111

Userpilot

JUNE 4, 2024

Triggering post-event survey questions can significantly boost your response rates and the quality of your user feedback. But how do you know when to trigger a survey or not? Let’s explore some post-event survey examples and then explain how you can do it as well! Post feature release survey questions.

Feedback Software 104

Feedback Software Analytic Tools Product Research Events 104

The Product Coalition

OCTOBER 30, 2023

This was the third conversation we were having about the product, an app that served our own company along with external customers. And we all know that internal customers take more work to manage. That’s how budgets were constructed up until this year. But it’s not like we shut the product down. We were at odds.

Roadmap 147

Roadmap Feedback Software Onboarding KPIs User Testing 147

Product Innovation Educators

AUGUST 8, 2016

Product portfolio management is concerned with selecting the right products to develop, making trade-off decisions, and generally maximizing the value of the product portfolio. It is an important activity in organizations that have more than one product, but it is also an activity that is difficult to learn about.

Reporting Tools 148

Reporting Tools Research Software Automotive Construction 148

UX Planet

JUNE 14, 2024

Over 8,000 people were interested, so I figured this would be a perfect opportunity to explore my product strategy skills. Time-synced Comments: For shows and movies, allow users to post comments tied to specific moments in the program. About me I’m a product designer with over 5 years of experience. Why or why not?

Product Research 97

Product Research Product Strategy Feedback Software Research Software 97

Amplitude

SEPTEMBER 26, 2019

Customer surveys are one of the best ways to get qualitative information Surveys allow people to share constructive and positive insights in a place where they can feel comfortable speaking candidly. about how your customers are feeling about your product, services, and other offerings. Most of us have.

User Testing 73

User Testing Product Research Customer Feedback Customer Experience 73

The Product Coalition

JANUARY 27, 2022

Software project managers deal with long product development cycles and keep changing priorities that disrupt the custom software development process. As a result, a finished software product doesn’t meet customers’ requirements and expectations. Testing is a stage that tests the software system-wide.

Reporting Tools 158

Reporting Tools Agile Feedback Software User Testing 158

Userpilot

JANUARY 16, 2024

Looking for an effective customer satisfaction tool and wondering if HelpHero is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether HelpHero is the ideal choice for your customer satisfaction needs. Let’s get started!

Customer Satisfaction 52

Customer Satisfaction Data Visualization Embedded Analytics Analytic Tools 52

Userpilot

SEPTEMBER 22, 2023

Looking for an effective Customer satisfaction tool and wondering if Chameleon is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Chameleon is the ideal choice for your Customer satisfaction needs. Chameleon is a product adoption platform.

Data Visualization 52

Data Visualization Customer Satisfaction Embedded Analytics Analytic Tools 52

Userpilot

DECEMBER 21, 2022

Have you ever wondered how to collect customer feedback efficiently and which voice of the customer best practices to follow? Taking the voice of the customer (VOC) into account is essential when trying to maximize customer satisfaction, improve user sentiment , and get the most out of your marketing efforts.

User Testing 98

User Testing Data Visualization Customer Feedback Customer Experience 98

Userpilot

JANUARY 22, 2020

Then, you can use these insights to guide your users to these ‘desired behaviour patterns’ in your onboarding. Thus, NPS can inform your user onboarding and product development, and help you reduce your churn and increase retention. It’s since become a popular way of measuring customer satisfaction.

Analytic Tools 134

Analytic Tools Feedback Software Research Software Data Visualization 134

Userpilot

FEBRUARY 26, 2024

Looking for an effective customer satisfaction tool and wondering if Userpilot is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userpilot is the ideal choice for your customer satisfaction needs. Let’s get started!

Data Visualization 52

Data Visualization Customer Satisfaction Embedded Analytics Analytic Tools 52

Userpilot

AUGUST 1, 2024

Successful SaaS companies don’t rely on a single tool doing all the work to drive product-led growth but a multitude of tools specializing in different tasks simultaneously. TL;DR A product-led growth (PLG) tech stack is essential, comprising multiple specialized tools that work together to drive growth within SaaS companies.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Research Software 105

Userpilot

SEPTEMBER 22, 2023

Looking for an effective Customer satisfaction tool and wondering if Appcues is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Appcues is the ideal choice for your Customer satisfaction needs. You want to collect detailed customer feedback.

Data Visualization 52

Data Visualization Customer Satisfaction Embedded Analytics Analytic Tools 52

Userpilot

JULY 17, 2024

Product management is an essential practice that must be done well to ensure that your product remains competitive in the industry. And that necessitates implementing the right set of product management principles to make correct product decisions. They ensure that your product abides by its basic values.

Data Visualization 104

Data Visualization Product Research User Testing Analytic Tools 104

Userpilot

JANUARY 16, 2024

Looking for an effective customer satisfaction tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your customer satisfaction needs. Let’s get started!

Data Visualization 52

Data Visualization Customer Satisfaction Embedded Analytics Analytic Tools 52

Userpilot

FEBRUARY 25, 2024

Looking for an effective customer satisfaction tool and wondering if GainsightPX is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your customer satisfaction needs. Let’s get started!

Data Visualization 52

Data Visualization Customer Satisfaction Embedded Analytics Analytic Tools 52

Userpilot

JULY 26, 2022

Are you thinking about using qualitative feedback to gauge the success of your SaaS business? While some product managers focus solely on quantitative data, one can argue that qualitative data is just as important because it reveals what customers feel about a SaaS product. Looking to collect and analyze feedback?

Feedback Software 98

Feedback Software User Testing Research Software Customer Feedback 98

Userpilot

JUNE 29, 2023

This comprehensive guide will enable proactive product managers to figure out exactly how to craft documentation that will help users solve their problems and delight them. TL;DR User documentation describes any kind of helpful material intended for the user of a product. What is user documentation?

Document 98

Document Analytic Tools Feedback Software User Testing 98

Userpilot

MARCH 4, 2024

Looking for ways to uncover behavior patterns (UX) and optimize your product experience? In this article, you’ll learn: Behavioral design principles to incorporate in your user interface and experience. Six methods to identify behavioral patterns that influence user behavior. Book a demo now to begin.

Data Visualization 105

Data Visualization Feedback Software Analytic Tools Research Software 105

Userpilot

JANUARY 27, 2022

Are you looking to reduce product churn for your SaaS business? If speaking realistically, product churn is inevitable for SaaS companies but decreasing churn by just 5% can cause your profit to rise as much as 25-125%. So let’s see how you, as a product manager, can reduce product churn and drive growth in your company.

Feedback Software 98

Feedback Software Analytic Tools User Testing Onboarding KPIs 98

Userpilot

MAY 19, 2022

In this article, we will talk about the most important help desk metrics, and how to measure and improve them to achieve product growth. Help desk metrics measure customer satisfaction and evaluate the performance of your customer support efforts. This will lead to better customer satisfaction.

Feedback Software 98

Feedback Software Onboarding KPIs Analytic Tools Customer Experience 98

Userpilot

NOVEMBER 29, 2022

Let’s face it: an onboarding tour is a key to unlocking your product’s sustainable growth. Not only can it make or mar the first impression users have about your product, but it’s also the first channel for obtaining real-time product feedback for your product teams. What is an onboarding tour?

Feedback Software 98

Feedback Software Analytic Tools Onboarding KPIs Research Software 98

Userpilot

MAY 20, 2024

Here are the steps to perform a customer sentiment analysis: Invest in sentiment analysis tools to gather and analyze feedback accurately with features like real-time analysis and multi-source integration. Collect customer feedback through in-app surveys like NPS , CSAT , and CES surveys to capture timely and relevant insights.

Data Visualization 105

Data Visualization Feedback Software Customer Feedback Customer Experience 105

Usersnap

JANUARY 18, 2024

Why do the most successful product managers always seem to pay attention to the power of a well-constructed NPS survey ? These leaders understand that a streamlined NPS tool distills vast customer sentiment into actionable data, guiding strategic decisions. Question 11: How does our product meet your needs?

Data Visualization 52

Data Visualization Product Research Customer Feedback User Testing 52

Userpilot

APRIL 25, 2024

We cut straight to practical, usable examples you can immediately incorporate into your user research or interviews. Ready to transform your dialogues into discovery-driven conversations? With bespoke logic and survey analytics, it’s the perfect solution for collecting in-app feedback. Let’s get started.

Research Software 52

Research Software User Testing Feedback Software Analytic Tools 52

Userpilot

MARCH 10, 2024

Are you on the verge of launching a new product? Or maybe you’ve been monitoring product analytics for a while and are looking for ways to boost growth. In either case, monitoring and analyzing user behavior patterns can help drive more user engagement and minimize churn.

Data Visualization 105

Data Visualization User Testing Customer Feedback Customer Experience 105

Userpilot

JULY 11, 2022

In the competitive world of SaaS products, keeping hold of your customers is critically important: in this article, we’re going to explore five of the most consequential types of automation flows for customer retention. A customer loyalty program is about rewarding existing customers (typically using incentives).

Feedback Software 98

Feedback Software Customer Experience User Testing Customer Feedback 98

Userpilot

NOVEMBER 20, 2022

Real-time customer engagement refers to the process of recognizing a customer’s action and quickly responding with a message or delivering the next best action for each interaction to further engage the customer. Benefits of real-time customer engagement. 10 real-time customer engagement examples and strategies for SaaS.

Customer Experience 98

Customer Experience Feedback Software Analytic Tools User Testing 98

Userpilot

MAY 14, 2024

A customer behavior model reveals the external and intrinsic factors influencing buying decisions. By understanding how your target audience thinks, you can create products, experiences, and marketing materials that resonate with them. Prioritize product development. Improve customer experience and increase retention.

Data Visualization 105

Data Visualization User Testing Analytic Tools Customer Experience 105

Split

MARCH 20, 2024

This spans planning, development, testing, approval, deployment, release, and post-implementation support. Without dependable deployment processes, teams face greater technical debt, production issues and risk of downtime, and delays in unlocking business value from code. What is the Release Management Process Flow?

Release Management 52

Release Management Reporting Tools Analytic Tools Feedback Software 52

Usersnap

FEBRUARY 4, 2019

Customers making purchases. And what keeps customers making purchases? Satisfaction with your products or services and, of course, your relationships with them. The question then becomes how you determine the satisfaction level of your customers. GETTING SOLICITED FEEDBACK. Keep it Short.

Customer Feedback 70

Customer Feedback User Testing Feedback Software Customer Experience 70

Effective Roadmap Planning and Development Process for Enterprise Products

AUGUST 2, 2018

Roadmap Planning process Unlike Consumer products, you have two different types of audience to satisfy in Enterprise world, namely Buyer and User Persona. It’s very important to have a very clear definition of these persona constructs to the most precise form. Similar approach applies to user persona.

User Testing 40

User Testing Enterprise Roadmap Product Research 40

Imaginary Cloud - Design

OCTOBER 28, 2021

Design is everywhere: from furniture construction to branding and advertisements, developed in different materials and scenarios. Product packaging. In digital design, you can analyze how users navigate and interact with the different elements and navigate their way around. Design performance can be analyzed and tested.

Data Visualization 77

Data Visualization Analytic Tools Research Software User Testing 77

The Product HQ

JUNE 1, 2024

Are you looking for the top group product manager skills to excel in this career? The group product manager position is a new role that gained popularity over recent years. One of the main reasons for this popularity is that it allows cross-functional collaboration to create products and increases customer satisfaction.

User Testing 52

User Testing Product Research Product Management Product Manager 52

Surya Suravarapu

MARCH 12, 2020

Business value is related to many factors, such as customer satisfaction, retention, and new acquisition. You may have heard the often quoted: "Customers don't want a quarter-inch drill-bit but a quarter-inch hole." "Why do they need that quarter-inch hole(s) in that wall?" Zoom-in on ‘Why’.

Analytic Tools 52

Analytic Tools Feedback Software Product Management Product Manager 52