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Unlocking Growth Through UX Research

UX Planet

Through case studies, statistical evidence, and methodological frameworks, I aimed to establish how systematic user research can positively impact key business metrics, from acquisition to referral. This fundamental gap in understanding is where UX Research becomes not only valuable but essential for driving authentic and lastinggrowth.

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From Stacking Features to Shaping Value: A New Product Building Model

UX Planet

Photo by Ricardo Gomez Angel on Unsplash For decades, software development has mirrored the construction industry — a manpower-heavy model where effort, hierarchy, and sequencing define how value is created. Building software like a Construction Project The traditional process of building software is eerily similar to a construction site.

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From vanity to value: How Intercom conducts NPS surveys

Intercom, Inc.

Here, I’ll share why we decided to revamp our NPS strategy, what survey mechanics proved most effective, and how we’re delivering value by providing actionable customer insights across our company. Revamping how we do NPS surveys. NPS surveys aren’t new to Intercom – we’ve been running them in one form or another for years.

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So, your boss’s boss walks into your office and changes your roadmap…

The Product Guy

Guest Post by: Jessica Waite (Mentee, Session 5, The Product Mentor) [Paired with Mentor, Radhika Nayak]. As a product manager you prep, plan and execute. You spend months in discovery carefully understanding the customer, the business needs, the software requirements and how to execute it all. No, this is not a bad joke.

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User Research: What Is It and How to Do It in SaaS

Userpilot

Looking for the best ways to conduct user research and gather actionable insights? Whether you’re building a product from scratch, updating something on your platform, or just want to listen to users and create better experiences , this article provides the guide you need. We covered: The benefits of proper user research.

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A Leader's Guide to Metrics Reviews

Sachin Rekhi

Those experiences shaped the way that we both now think about building an effective data-driven product culture. SurveyMonkey, on the other hand, had a single meeting called ACER, which stood for acquisition, conversion, engagement, retention, where they covered these funnels across all A/B tests happening in the company.

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Dashboard Linking in Embedded Analytics: Definition, Benefits & Use Cases  

Reveal

One of these features you should look for is dashboard linking. The following article will delve into dashboard linking, its advantages, and potential benefits across various industries. What Is Dashboard Linking? In embedded analytics , dashboard linking refers to the ability to connect and navigate between multiple dashboards.